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Thank-you to all those customers who have taken the time to send us your kind words.
'You came to sort out my problem with Spam which you did, but also connected our Wii to the internet. Our kids are overjoyed. Thank you.'
Phil Heath, Newport
'Just a quick note to say thank you very much for sorting out my laptop. I thought I had lost everything but you sorted it out and recovered my laptop to its former state. You also took the time to secure my wireless network connection at no extra charge, which was very reasonable to begin with.'
Mrs S Lippiatt, Rogerstone
'I asked you to help me set up a wireless system for me at short notice. You arrived and set up the router in super quick time, even if I did slow you up by giving you the wrong ISP password (sorry). Then you showed me some web sites that will actually give me back far more money than I gave you to do the job in the first place! Outstanding.'
Mr D. Baker, Newport
'I lost my Broadband connection, my ISP couldn’t help and I was at my wits end, I saw PC PAL’s advert in the S.W. Argus and arranged for a visit. Jeff Thomas came when he said he would and not only did he restore my broadband connection, he also fixed some problems I was unaware I had. In future PC PAL will be my PC PAL. Thank you Jeff for your follow up call to make sure all was working well.'
Jo, Newport
'I found the service provided by Jeff Thomas to be of the highest quality. A very quick initial response and my computer problems were sorted comprehensively. I will and have already recommended your company to friends and colleagues.'
Tony Bentham, Newport, PKS Executive Cars
pks.chauffeur@virgin.net
'Prompt and very quick and efficient!! Thanks'.
Allan Gardner, Cwmbran
'Having lost my broadband connection, and after many fruitless, frustrating calls to my Service provider, I decided to call in an expert. I contacted PC PAL for assistance and Mr Jeff Thomas arrived within a couple of hours, took away all my stress and filled me with confidence. He dealt with my Service provider most professionally, the outcome being that I was soon back online, the fault being that of my Service Provider. Without PC PAL’s help I suspect that I would still be without a broadband connection. Thank you Jeff Thomas of PC PAL, your service is top notch and I won’t hesitate to use your services again should the need arise.'
David Pugh, Rhiwderin
'Dear Sir,
I would like to express my satisfaction at the result of the work carried out by you on my computer you were very concise in explaining the faults you had found and what you had done to rectify the trouble I was experiencing.'
J K J, Rogerstone
'We were a new customer. Our call was dealt with promptly and the problems were solved efficiently. Would definitely recommend to family and friends.'
Margaret , Newport
'Jeff Thomas of PC Pal is prepared to explain things in terms that I can understand without being patronising. He doesn’t mind telling me more than once either!'
Avril O’Reilly, Pontypool
'Fast, efficient, friendly service, Reasonable price, Excellent. Wouldn’t hesitate to use again. Many Thanks.'
Angela Barnes, Newbridge
'First time user of PC Pal, was extremely pleased with the service I received from them and will be recommending them to Friends and Family.'
A Shorney, Newport
'Jeff advertised in the local directory, I called him and he came the same day. His service was very professional and he managed to solve a problem which had slowed down my PC and email. He contacted virgin and arranged for a new modem. When it arrived he came the day it arrived and set it up. I have no hesitation in calling him again and have every confidence in his expertise.'
Yvonne Oakes, Newport
'Very pleased with service would have you again.'
R Pound, Rogerstone, Newport
'Professional approach, reasonable charges. I would use this service again and am happy to recommend it to others.'
Brenda Price, Wattsville
'Jeff arrived at my home at the agreed time, unpacked and set up my new computer and printer. He transferred all my music, videos, pictures, internet favourites and all emails from my old PC. He also installed Norton, connected to the internet, put on Picasa and gave me some good money saving web addresses. I highly recommend Jeff to anyone needing help with their computer.'
Janet, Cwmbran
'PC PAL responded quickly & efficiently to my call, giving advice & support in response. Mr Thomas arranged an appointment at my convenience & provided a marvellous service. I Would have no hesitation in recommending.'
Debbie, Bassaleg, Newport
'Very prompt, efficient service. Have indeed recommended to a local builder hope he got in touch!'
Ann Oakey, High Cross
'Service is excellent from all aspects. Good price, highly skilled. I recommend them to anyone who has faults in his computer and wants to fix it quickly and efficiently.'
Dr M Hani, Newport
'Satisfied customer after quick response for help. Many thanks.'
Val Bennett, Rogerstone
'I was very pleased with the expert help and advice I received. The whole experience was not the catastrophe that I expected. Thanks to PC PAL.'
Dave Crook, Pontywaun Newport


