Welcome to PC PAL Andover
Computer and Laptop Repairs Specialists
for your Home and Small Business

Call us today on 01264 931 000
for a Same Day Service.

 Read my Testimonials            Enquire Online      


Computer & Laptop Repairs in Andover

Hello! I'm Peter Clarke and I am your Local PC PAL Computer Repair Engineer serving Andover and the surrounding areas.

Whatever your Computer Repair problem, please give us a call on 01264 931 000 for a discussion about how I can help! I also carry out Laptop Repairs in your Home or Office.

PC PAL's engineers are qualified and experienced and hold one or more of the following qualifications:

TestimonialsDesktopsLaptopsSmartphones and TabletsBusiness

Hear what our Customers say!

Thanks to all my customers who have left feedback:

4.88 out of 5 stars - based on 321 reviews
Really helpful- very thorough would definitely recommend

, Stockbridge5 / 5Stars - Today at 14:12

Peter was excellent I would highly recommend him to anyone! He fixed out laptop and for a great price! He is also a polite man and nothing is too much bother for him. Thank you Peter you will be seeing us again in the future and I have recommended you to all my friends and family. Take care.

, Andover5 / 5Stars - Yesterday at 13:04

Peter Clark is an excellent rep for your company
Whenever we have a Computer problem we look no further than Peter
He is punctual ,pleasant and efficient and a pleasure to deal with

, Andover5 / 5Stars - Last Tuesday at 10:42

We were very impressed by Mr. Peter Clark . He appeared knowledgeable and was able to identify the problem for setting up my new printer to my computer quickly. He kept to the promised time and we felt his work was value for money. Thankyou.

, Andover4.75 / 5Stars - About 1 weeks ago.

Very good response on phone. Fitted in with my time request. Arrived on time with courtesy call half an hour before arrival. Dealt with all our problems very professionally and very friendly. Would definitely recommend and use again.

, Romsey5 / 5Stars - About 2 weeks ago.

The Engineer collected the PC from my work place and diagnosed the problem the same day. Obtained a replacement keyboard overnight and completed the repair the next day and delivered the machine back to my workplace. Very fast and efficient service. Many thanks

, Salisbury5 / 5Stars - About 2 weeks ago.

As always an excellent service and clear explanation of action taken and what I need to do

, Andover5 / 5Stars - About 1 months ago.

Peter explained what the problems were and what he was doing to solve them. He answered all questions asked and did not make me feel embarressed when asking. He was very polite and patient answering my queries. Would use Peter again and would recommend him and the firm to others.

, Andover5 / 5Stars - About 1 months ago.

Very friendly, helpful and competent engineer soon put right my original problem and then helped myself and my husband with further problems that we were experiencing with our respective laptops.

, Andover4.75 / 5Stars - About 1 months ago.

I have used your services now on two occasions and both times Peter called and he was very professional. He was able to sort out my problems to my complete satisfaction.
I would have no hesitation in recommending PC PAL. And in particular
Peter.

, Romsey5 / 5Stars - About 1 months ago.

Peter was fully articulate in his communications, as well as being thorough and efficient in repairing our 3 computers.
He explained what was wrong and how he remedied the problems.
A true professional who we would not hesitate to recommend to friends and acquaintances.
Thank you very much.

, Winchester5 / 5Stars - About 1 months ago.

Peter took time to explain and demonstrate what he would be doing to increase our internet security. He also did some "tidying up" of our computer.
We feel Bullguard offers us peace of mind, having been "hacked" recently

, Winchester4.75 / 5Stars - About 2 months ago.

Peter dealt with all our IT requests in a courteous, professional and efficient manner. We run a small business and being without some key facilities was of great concern. We're not big enough to employ an IT specialist and we've just moved premises to the Old Sarum area. Finding someone to fix our IT problems was essential. Peter resolved all the issues we presented to him and these are now working well.

, Salisbury5 / 5Stars - About 2 months ago.

General service and lots of small problems sorted out efficiently and in a helpful and friendly way.

, Andover5 / 5Stars - About 2 months ago.

Arrived on time, very polite and explained clearly the problem. Peter also took time to give me some tuition on how to back up my system. He checked to ensure I understood the work he had carried out and answered any questions I had without making me feel that I was taking up too much of his time. Excellent service and would definitely use Peter again and thoroughly recommend him. Great work.

, Salisbury5 / 5Stars - About 2 months ago.

Excellent service. Despite my lack of knowledge, Mr Clarke explained my computer problems in a comprehensive manner. Thankyou.

, Andover5 / 5Stars - About 2 months ago.

Peter immediately identified a fault that my previous engineer had missed twice. He was very helpful and informative.

, Stockbridge5 / 5Stars - About 2 months ago.

Peter from PC PAL is brilliant. I know if I ever have any problems he will sort them out. I am so glad to have found someone local who is reliable, experienced and doesn't confuse me with techno babble.

, Winchester5 / 5Stars - About 3 months ago.

Always friendly and helpful. Explains everything that's being done - and why. Does "extras" like tidying up the PC, removing unwanted files etc, to ensure the time is fully utilised.

, Andover4.75 / 5Stars - About 3 months ago.

I was so grateful to have my computer working properly after having been warned over and over again that I was probably going to be infected with virus'. Peter put my mind at rest and cleared up unwanted downloads etc. and installed new anti-virus softward Also I was able to use Microsoft XP and Outlook Express again - after believing that this was impossible after Microsoft were not going to support this system. All clear and happy again!!

, Andover4.75 / 5Stars - About 3 months ago.

, Andover5 / 5Stars - About 3 months ago.

Very responsive and changed programme of visits to fit in with my availability.

, Andover5 / 5Stars - About 3 months ago.

Very happy with the prompt service. The technician was very helpful, and has fixed the issues I was having with my laptop. I would happily recommend this service to friends. Thank you.

, Salisbury5 / 5Stars - About 3 months ago.

all I can say is the services was spot on will always use pc pal

, Stockbridge5 / 5Stars - About 3 months ago.

I have called Peter out several times and he has always been able to put things right.

He is friendly and efficient.

Deirdre Brockway

, Andover5 / 5Stars - About 3 months ago.

Engineer was very thorough and explained everything so that we could understand.

, Andover5 / 5Stars - About 3 months ago.

I was very pleased with the speed and knowledge of Peter and now have the computer just as it should be. Thank you.

, Eastleigh4.75 / 5Stars - About 4 months ago.

very helpful and would be pleased to ask for his help again

, Andover4 / 5Stars - About 4 months ago.

Peter was very kind and patient - thank you

, Romsey4.75 / 5Stars - About 4 months ago.

This is the second time Peter has sorted my problems. On both occasions the service has been excellent and my problems resolved most satisfacorily. I will heartily recommend the service to any of my friends suffering from computer woes.

, Andover4.75 / 5Stars - About 4 months ago.

responded quickly to our call for help, and within a short time had managed to find the problem.
All that we needed.
Thankyou

, Alresford4.75 / 5Stars - About 4 months ago.

, Andover5 / 5Stars - About 4 months ago.

, Andover4.75 / 5Stars - About 4 months ago.

Peter was very amenable and arranged a next day servicewhereby he managed to delete unwanted programs from my computer which were taking over and eventaully my computer would have crashed.

This is the second time I have used Peter to fix my machine and although I hope there will not be a third I would have no hesitation in calling him if tghe need arose.

, Andover4.75 / 5Stars - About 5 months ago.

very good nothing to much trouble to explain especially to a real novice

, Andover5 / 5Stars - About 5 months ago.

Helpful,friendly Engineer.

, Andover5 / 5Stars - About 5 months ago.

peter is very polite and very good at his job. I would like to thank him very much for
sorting other person bad work I will not go to another company all because MacAfee call centre in India messed up my computer after taking control of my pc

best regards
peter pountain

, Andover5 / 5Stars - About 5 months ago.

Very happy with the service provided. It took a little while to solve the problem but with determination the engineer managed it - even with a smile! Would not hesitate to recommend PC PAL.

, Andover5 / 5Stars - About 5 months ago.

Peter Clarke provided a highly professional and responsive service. We will certainly call upon him again!

, Winchester5 / 5Stars - About 5 months ago.

First class service. Eveything was completed in a prompt and efficient manner. I cannot praise Peter highly enough. Please accept my thanks for the excellent service

, Stockbridge4.75 / 5Stars - About 5 months ago.

Really pleased with the service, was running a bit late but rang to keep me in the picture. Friendly and informative and would have no hesitation in recommending Peter.

, Andover4 / 5Stars - About 5 months ago.

I feel relieved and happy that I have found someone who will help me as an OAP keep in touch with family and friends around the world because my laptop is now in excellent condition. Many thanks to Peter from Andover. As a carer I am not always going to be in this area but will certainly look for a PC Pal Engineer wherever I am.

, Andover5 / 5Stars - About 5 months ago.

Peter has been helping me for three years now and has always given excellent service. He is patient, knowledgeable and will explain/or show me where I have made a mistake in usage. An altogether excellent representative of your Company.

, Andover5 / 5Stars - About 5 months ago.

Very satisfied and will continue to use Peter, excellent understanding of problem and quickly resolved.
Paul Marr

, Stockbridge5 / 5Stars - About 5 months ago.

A quick, professional service, with all my questions fully answered. Rather expensive for an OAP on benefits!! But on the other hand, worth the expertize & friendly, thorough service. Recommended - especially for anyone who is not technically-able, &/or whose computer has a serious problem, as PC PAL are obviously extremely knowledgeable ... Thanks!

, Winchester4.5 / 5Stars - About 5 months ago.

The engineer phoned to let me know he would be arriving in 30 minutes, which was helpful.
He was friendly, efficient and knowledgable and did a good job on my computer. It now runs much more smoothly and an added extra, no longer gets too warm.

, Andover4.75 / 5Stars - About 5 months ago.

Peter arrived promptly and provded an efficient service. His explanation of information was clear and helpful. A service I would use again. Thank you.

, Stockbridge5 / 5Stars - About 5 months ago.

The service given was thorough with excellent advice even though the fault that occurred was not one with a known solution. I would definitely recommend PCPal to others.

, Andover4.75 / 5Stars - About 5 months ago.

Quick response and extremely helpful. Thank you.

, Andover5 / 5Stars - About 5 months ago.

Excellent service. I will recommend to others.

, Romsey5 / 5Stars - About 5 months ago.

, Andover5 / 5Stars - About 5 months ago.

Peter arrived on time was friendly, helpful and easy to communicate with. I would have no hesitation in recommending Peter or calling him again for help.

, Winchester4.75 / 5Stars - About 6 months ago.

Problem one solved speedily but a further problem was solved quickly and at no extra cost.

, Andover4.75 / 5Stars - About 6 months ago.

I was very nervous about letting somebody I did not know into my home but, as soon as I met Peter Clarke I felt relaxed. He was most professional and wasted no time in getting on with the job. He was particulatly helpful as I had a problem with my broadband supliers, SEE, and he offered to sort it out for me and I phoned them and he spoke to them and the cause of the problem was found and sorted. I am so grateful as I have had no end of problems with my computer and various perople 'tying to help' which only caused more problems. I would have no hesitation whatsoever in recommending PC PAL to my friends and in particular, Peter Clarke. So nice to deal with a company that deliveres what they promise. Wishing you continued success.

, Romsey5 / 5Stars - About 6 months ago.

Peter was excellent; friendly, knowledgeable and trustworthy. I will certainly ask for his assistance again.

, Andover5 / 5Stars - About 6 months ago.

He came when he said, diagnosed & cured the problem which the Tech Guys (Currys)had spent three hours trying to crack but without success. He then went on and tidied up various glitches on the computer to speed up performance.
I will certainly use his services again with any future problems.

, Andover4.25 / 5Stars - About 6 months ago.

Peter has been to me several times and has always sorted the problem for me.

I have recommended him to a friend who was very pleased with the help he received.

Deirdre Brockway

, Andover4.75 / 5Stars - About 6 months ago.

A good experience again, thank you.

, Andover5 / 5Stars - About 6 months ago.

I rang Peter Clarke about my sick computer and he told me that it was unlikely that he would be able to recover much data as I had used the Samsung reovery programme in order to boot it up which I should not have done. His recovery system has saved what it could onto my external hard drive which I will interrogate with interest when I have time. Peter puts the customer first. Excellent service and I thoroughly recommend PC Pal.

, Andover5 / 5Stars - About 6 months ago.

Friendly, helpful and knowledgeable engineer

, Andover5 / 5Stars - About 6 months ago.

, Andover4.25 / 5Stars - About 6 months ago.

Can't really fault your enginear, excellent service again.

, Andover4.5 / 5Stars - About 6 months ago.

As usual everything Peter did was explained fully in simple terms.

, Eastleigh5 / 5Stars - About 6 months ago.

Peter is very professional,friendly and knowledgeable. He kept in touch arrived on time and was dilligent in getting the job done. He did a good job although there are still some 'boxes' still appearing when my wife logs in.

, Eastleigh4.5 / 5Stars - About 6 months ago.

I found The Computer Support Services in the Internet and phone them. I was answered by a friendly voice not a machine which I liked. My queerie was answered and an engineer offered to come to the house the following day. The engineer was polite, friendly and knowledgable and I would highly recommend this company and certainly use them again.

, Winchester5 / 5Stars - About 6 months ago.

On this occasion a visit was not necessary as I was able to download the new security system from the link supplied.

, Eastleigh4.5 / 5Stars - About 6 months ago.

, Winchester4 / 5Stars - About 7 months ago.

I found Peter to be a very personable person. He was very experienced in his field. He fixed my problem which has not returned. Very impressed with the service and would definitely use PC Pal again in the future. Thank you.

, Andover5 / 5Stars - About 7 months ago.

Prompt response from Peter who immediately assessed the problem and corrected all of the faults, offering helpful advice as well. A friendly service from start to finish. I would have every confidence in using this service again and particularly valued the person expertise of Peter's professional approach. Thank you

, Winchester4.75 / 5Stars - About 7 months ago.

Mr Peter Clarke did his best to solve my problem (a defective router) and provided me with excellent advice, all in a very professional and friendly way. It was a pleasure to deal with him.

, Andover4.5 / 5Stars - About 7 months ago.

My husband and I are pensioners and can do the basics but are not very savvy with computers. Peter is always very patient and explains things clearly.

, Andover5 / 5Stars - About 7 months ago.

Peter listened to my description of the problems with regard to my computer. He then asked me what I wanted from my programmes. He executed this quickly & efficiently

I would not hesitate to recommend Peter & his PC Pal to my friends

Robert Charlton

, Andover5 / 5Stars - About 7 months ago.

Peter Clarke has been looking after my desktop and laptop for a couple of years now and has always "gone the extra mile" to provide me with excellent service, sometimes at quite short notice.
I have recommended him to a number of my friends in the area and they too have been very pleased with his work.

, Andover5 / 5Stars - About 7 months ago.

A good experience, very helpful and patient with a not too smart elderly computer user. Would recomend any time.

, Andover5 / 5Stars - About 7 months ago.

, Andover5 / 5Stars - About 7 months ago.

Peter was able to visit me the same day that I called and resolved the problem very quickly (dead PSU) so that I was only without the PC for a few hours. He was very professional and courteous and I wouldn't hesitate to call him again in the event of a problem. Thank you Peter!

, Andover5 / 5Stars - About 7 months ago.

I was extremely happy with the service and help that the engineer provided.If I have any future problems with my pc I will certainly be giving PC PAL a call! Thank you so much

, Romsey5 / 5Stars - About 7 months ago.

Peter arrived same afternoon, looked at the problem and within minutes he was well on his way to solving my Mac's problem, would highly recommend him to family and friends, fantastic job.

, Andover5 / 5Stars - About 7 months ago.

Delighted with an excellent service and would highly recommend PC Pal.

, Salisbury5 / 5Stars - About 7 months ago.

, Andover5 / 5Stars - About 7 months ago.

, Andover4.75 / 5Stars - About 7 months ago.

There was alight misunderstanding over the time of Peter Clarke's visit, but apart from that he produced just the answer to the problem that I had. A very friendly and enjoyable encounter.

, Winchester4.75 / 5Stars - About 7 months ago.

Very happy with quality of work, very friendly technician - will definitely use again and also recommend to friends. Had very frustrating networking/printer problem that I had tried to fix myself, but was unable to. In the past have used a couple of local engineers, but this company offered an outstanding service, rather than the poor service I have had from other companies. (And no, they are not paying me to say nice things about them and I'm not related/friends with them either ;)

, Tidworth4.5 / 5Stars - About 7 months ago.

Peter gave me a 2 hour slot for my appointment so no waiting about all day.Peter was very pleasant and professional and explained what he was doing and answered my questions in terms I could understand.He deleted things which were slowing up my laptop and were not needed.I will certainly call Peter in the future if having problems.

, Salisbury5 / 5Stars - About 7 months ago.

Fantastic, friendly sevice. Next day home collection, and my broken screen was fixed in 3 days by Peter. Very impressed.

, Andover5 / 5Stars - About 8 months ago.

Peter turned up punctually,which was great.He was very calm and friendly, and was very thorough and quick to complete the task in the first hour.I asked a lot of questions, and he answered all of my concerns.The prices of the parts was as I expected to pay if i had bought them. The labour was reasonable too,so very happy. Well done Peter and PC PAL.

, Andover5 / 5Stars - About 8 months ago.

We were very pleased with the help & information given by Peter.
Good to have the personal touch when dealing
with our computor.

, Andover4.75 / 5Stars - About 8 months ago.

Peter Clark is a very good advertisement for PC Pal
He is pleasant-punctual and patient
He is a natural solver of problems
When I have a computer problem I always call for Peter

, Andover5 / 5Stars - About 8 months ago.

Can not fault the service in any way, speedy, reliable, value for money service.

Cheers

, Andover5 / 5Stars - About 8 months ago.

Peter is always totally professional and prompt. He explains things clearly and patiently. This is now our 3rd year with PC PAL. A great sevice.

, Brighton5 / 5Stars - About 8 months ago.

Peter has been out on two visits now and on both occasions was friendly and efficient. He took a real interest and was prepared to go the extra mile to solve my laptop issues.I would not hesitate to recommend to others.

, Andover5 / 5Stars - About 9 months ago.

, Eastleigh4.75 / 5Stars - About 9 months ago.

A very professional, friendly and approachable service that we will use again if needed

, Andover5 / 5Stars - About 9 months ago.

Engineer was knowledgeable, helpful and informative. Good advice was received and the defect rectified promptly. We will definitely hold your name on file for future reference or to pass to any friends who ask.
Thank you.
Peter Hoye

, Salisbury5 / 5Stars - About 9 months ago.

Excellent service solved my problem - enough said.

, Andover5 / 5Stars - About 9 months ago.

i will always call on you to fix my computer yousuch excellent service and i will recommend you to my friends

, Andover5 / 5Stars - About 9 months ago.

, Winchester5 / 5Stars - About 9 months ago.

Excellent sums it up. Peter was affable, confident and very competent. Thank you

, Winchester5 / 5Stars - About 9 months ago.

Very pleased with the whole experience. Peter was all the things mentioned above, he was happy to answer any questions, took his time and was happy to show me anything I wanted help or advice with. I was happy to pay a bit more to get expert advice, he couldn't be faulted.

, Andover5 / 5Stars - About 9 months ago.

I called PC Pal to get my computer sorted out. The best thing I could have done!! The engineer was very helpful and explained what he was doing in terms I could....understand!!
I would not hesitate to call him again.

, Romsey5 / 5Stars - About 9 months ago.

I formerly used another company but Peter Clark has been here several times and I can highly recommend him.

He is thorough, courteous and has always solved any problems I have had

Deirdre Brockway

, Andover5 / 5Stars - About 9 months ago.

have always found Peter very helpful and friendly, also does not rush the work and explains things well

, Eastleigh4.75 / 5Stars - About 9 months ago.

I had limited time in a busy travelling schedule. Peter was most helpful and prompt in resolving the issuein his useual; and courteous manner
A Prior

, Andover5 / 5Stars - About 10 months ago.

Friendly, efficient and re-assuring service. Thanks.

, Stockbridge5 / 5Stars - About 10 months ago.

Very helpful and a very pleasant gent. I removed my hard drive to protect security as you never know what sort of person will be starting your computer, but after my service I can see that the guys here are totally professional and could be trusted not to snoop through your docs and photos. Highly recommended!!!

, Stockbridge4.5 / 5Stars - About 10 months ago.

Peter is competent; confidence-boosting; and charming! A super person to have available to turn to.

, Andover5 / 5Stars - About 10 months ago.

Very friendly and knowledgible engineer and took his time to explain things

, Andover5 / 5Stars - About 10 months ago.

From the start, when I was able to leave a message and got a call back quite swiftly (unlike a couple of other companies advertising in Yellow Pages, where I was hanging on and getting no response), I was made to feel confident that Peter was going to put things right, and sure enough he demonstrated his experience and expertise in ridding my PC of the virus which had invaded it, and tweaking it a bit to enable it to run faster. If the occasion arises I will certainly recommend him.

, Winchester5 / 5Stars - About 10 months ago.

Peter carried out a number of tasks on 3 computere and printers in avery pleasnt and efficient way

, 4.5 / 5Stars - About 10 months ago.

Peter was very informative about problems that he was fixing and how I could continue to improve performance. He also gave me a choice about upgrading the system and fully explained the merits of each choice. When he finished the computer was running so much better

, Andover5 / 5Stars - About 10 months ago.

All my questions were answered clearly and satisfactorily. I cannot fault the service I receive.

, Andover4.25 / 5Stars - About 10 months ago.

Really impressed with quality of service, thankyou.

, Andover5 / 5Stars - About 10 months ago.

It was a pleasure to have Peter in the house. Not able to fix the problem here he took the PC away to hae another go at it. Next day he came back with it fixed and improved.

Excellent service and, to my mind, good value for money!

, Stockbridge4.75 / 5Stars - About 10 months ago.

I obtained name from yellow pages so was a little apprehensive! but Peter was very pleasant and easy to talk to. My problems have now been sorted out. Thank you.

, Southampton5 / 5Stars - About 11 months ago.

Peter arrived promptly at the appointed time. He introduced himself, was courteous and polite. He listened carefully to our problem. Asked questions by way of clarification. Assured us he understood the situation and assured us he could resolve it. He started work, pausing occasionally to give us an update on progess. On completion he explained what he had done and demonstrated the result on our PC and Tablet. We were completely satisfied on the day and remain satisfied after 24 hours of successful operation of our PC and Tablet. Kind Regards Robert and Joy Skinner.

, Andover5 / 5Stars - About 11 months ago.

My new lap top had lost all power and the manufacturer was going to wipe my hard drive. I called Peter to see if we could save my data before sending off for repair. He managed to get me in urgently, removed my hard drive and advised they could repair it without it. I sent it off and when it was returned Peter came straight out to reinstall the hard drive and all is up and running again. Very professional would definitely use again if needed.

, Andover5 / 5Stars - About 11 months ago.

Great friendly and prompt service.

, Andover5 / 5Stars - About 11 months ago.

Very pleased with Peter's help, fast,efficient and helpful.Will pass his name on to friends with pc problems.
Great credit to your organization

, Romsey5 / 5Stars - About 11 months ago.

, Winchester5 / 5Stars - About 11 months ago.

I could not ask for a speedier service from first phone call to getting the item fixed, and not having to make extra trips to shops. Excellent!

, Winchester5 / 5Stars - About 11 months ago.

pc pal has now a new customer for life.

, Stockbridge5 / 5Stars - More than a year ago.

We had a slow Laptop which also kept freezing, so we booked as visit to have it looked at.
The engineer arrived promptly gave our machine a complete check over.
After just an hour we have what feels like a new computer as the performance is now much better. The service was very friendly and everything was explained fully in terms we could understand.
We will certainly use this service again and will not hesitate to recommend it to other people.

, Andover5 / 5Stars - More than a year ago.

Peter had a very calm and reassuring telephone manner while asking diagnostic questions. He arranged to come out as soon as possible. He had a very friendly and personable manner and, despite having to take my pc away, he kept me informed of exactly what to expect. It was very good and efficient customer service with no surprise extra costs involved.

, Andover4.25 / 5Stars - More than a year ago.

Peter arrived incredibly quickly and took a lot of care over checking my computer. He was efficient and gave me a lot of advice when he had diagnosed the problem.

, Andover5 / 5Stars - More than a year ago.

Very efficient and helpful and suggested good ways of getting out of the clutches of BT technical 'support'

, Salisbury5 / 5Stars - More than a year ago.

Clear explanation of issues and potential faults. Fallback options described. Helpful and efficient service.

, Andover4.75 / 5Stars - More than a year ago.

Peter solved the problem quickly and efficiently. He also solved a couple of other issues while on site. Excellent service and value.

, Romsey5 / 5Stars - More than a year ago.

I was very confident because my daughter had recommended Peter. The whole experience was professional and very thorough. Really pleased with my decision to contact him and the outcome. Thank you

, Southampton4.75 / 5Stars - More than a year ago.

Having called Peter Clarke out only this morning he arrived this afternoon. He was totally professional, both looking the part and in the quality of his work. I had 2 computers with issues and he solved both of them in a timely fashion and offered practical advise concerning both. I couldnt be happier and it has saved me money in the long term.

, Stockbridge5 / 5Stars - More than a year ago.

Peter explained the problem, I have filled the drive with photographs!
He explained the options.
I selected to have new disk installed and set for my use.
Very satisfied with work and explanation.

, Andover4.5 / 5Stars - More than a year ago.

As a real amateur I was treated with respect and having used the laptop this evening I find it working as I hoped so I would recommend your services to my friends which I rarely do

, Andover5 / 5Stars - More than a year ago.

I found Mr Clarke very polite, helpful, explaining what he was doing and why he had to do it.

I would use your services in the future.

, Romsey5 / 5Stars - More than a year ago.

Very pleased with every aspect of the service and will be using PC PAL again

, Andover4.75 / 5Stars - More than a year ago.

From the moment I spoke to Peter I knew that my PC problems would be solved and I was totally correct.
Peter explained everything fully and involved me in the whole process of sorting out the problems.
Peter was friendly and professional in his approach towards me and I would not hesitate to call PC Pals again should the need arise.

, Winchester5 / 5Stars - More than a year ago.

Very helpful.

Got the job done efficiently and to the highest standard.

Would definitely recommend PC Pal to friends and family.

Will be happy to use them again for future help and advice.

, Andover4.75 / 5Stars - More than a year ago.

The problems I had were dealt with professionally and quickly with Peter explaining the process.
Should I get any further problems I shall use PCPAL

, Andover4.75 / 5Stars - More than a year ago.

The engineer listened to what U had seen and the problem. Without any fuss he simply took control of my computer and sorted out my problem. He was simply the best person you could have sent. I shall certainly telephone him again if I get any problems in the future. THANK YOU.

, 5 / 5Stars - More than a year ago.

Full marks for a very helpful visit by Peter Clarke. I shall know who to contact in future when I have computer problems.

, Andover5 / 5Stars - More than a year ago.

Peter came on time, was friendly, listened and solved the problems very quickly and gave good advice.

, Andover5 / 5Stars - More than a year ago.

I know that I can always have complete peace of mind when Peter Clarke has finished his trouble-shooting of my computer.

, Andover5 / 5Stars - More than a year ago.

peter is just a great person takes time to keep you in touch with the work he is doing
most polite and very helpful.
I will use again if I have any problems.

, Andover5 / 5Stars - More than a year ago.

I was very pleased with Peters ability to distangle the mess on my computer. I will certainly pass on the good news as Peter was recommended to me

Many thanks Peter
David Horobin

, Andover4 / 5Stars - More than a year ago.

quick, friendly and a spot on job!

, Andover4.5 / 5Stars - More than a year ago.

, Andover4.75 / 5Stars - More than a year ago.

Peter was prepared to explain as well as 'do'

, Winchester4.75 / 5Stars - More than a year ago.

As always the problem was quickly identified, expalined to me in terms I could understand and solved.

, Eastleigh5 / 5Stars - More than a year ago.

Fast and excellent service all round. Response was next day and the Computer fault was corrected within the hour. I would and have recommended the engineer to all my friends. Well done PC PAL

, Stockbridge5 / 5Stars - More than a year ago.

Peter was efficient and knew exactly what was wrong and how to fix the problem. He only replaced items after talking to me about the alternatives and letting me know the exact price. I learnt a lot from his visit and he achieved exactly what I wanted him to achieve. I liked how he charged every 15 minutes after the first hour.

, Andover5 / 5Stars - More than a year ago.

Peter was here for 1 3/4 hrs and fixed my computer. Gave me plenty of advice and was very friendly and helpful ( I know nothing about computers so I must have tested his patience )I would certainly recomment Peter and will call him first if the need arises.

, Andover4.75 / 5Stars - More than a year ago.

I have used Peter on a previous occasion to great effect. This time, my laptop encountered a problem with Internet Explorer that even Microsoft couldn't fathom out. Peter took on the challenge and managed to find the root problem, which was one even he had not encountered before. It is now in his memory bank should other clients have the same issue.
I find Peter to be an extremely pleasant person to deal with. Not at all "pushy" and someone who will go the extra mile for his clients on very reasonable terms. Definitely recommended, particularly to private householders in the Andover area.

, Andover5 / 5Stars - More than a year ago.

Peter Clarke was very professional and efficient. He had a friendly manner which helped enormously. Very knowledgeable and helpful. I'll cetainly be in touch again and have already recommended others. Thank you for an excellent service.

, Andover5 / 5Stars - More than a year ago.

would like to thanks pc pal for the work dun on the p.c will ues them again nouthing was to much troble very good sevic many thanks
s whitmarsh

, Stockbridge5 / 5Stars - More than a year ago.

Very satisfied and - Peter saved my sanity!

, Eastleigh5 / 5Stars - More than a year ago.

Peter helped to nudge my Apple system to where I need it, synchronising all my devices to iCloud and giving me some recommendations as how to improve wifi around my house.

, Salisbury4.75 / 5Stars - More than a year ago.

Its the first time I have used this service and I was impressed with the assistance I got throughout, The response was quick and everything I asked for was carried out satisfactorily. All the information from my two other computers was downloaded onto my new one. When I phoned up afterwards to ask about how to use a particular item Peter explained it to me. Very pleased indeed.

, Andover4.5 / 5Stars - More than a year ago.

Initial contact was through a yellow pages entry. Peter was able to give us an interim solution to our Laptop keyboard problem by getting an on screen keyboard as a stand by. This interim had not been suggested by other consultants we had contacted. He ordered and fitted the new keyboard and also sorted out some other minor ancilliary issues. Peter was very helpful and patient with 2 IT "novices". We would have no problem in recommending him to people who have problems with either hardware or software

, Winchester4.75 / 5Stars - More than a year ago.

Peter is always cheerful helpful competent courteous and never makes me feel bad about my lack of computer knowledge etc.

, Winchester5 / 5Stars - More than a year ago.

Very satisfied. Peter gave prompt and efficient service and was also friendly and easy to deal with.

, Southampton5 / 5Stars - More than a year ago.

Peter was able to resolve a very tricky problem in quite reasonable time. I would not hesitate to call him in the future, or to recommend his services. Thanks.

, Andover5 / 5Stars - More than a year ago.

Extremely pleased with the service provided.
Many thanks.

, Andover5 / 5Stars - More than a year ago.

Problems all explained very clearly. Advice given should any further problems occur.

, Andover5 / 5Stars - More than a year ago.

i would recomend this engineer to others, very knowlagable freindly.

, Andover4.75 / 5Stars - More than a year ago.

, Andover4.5 / 5Stars - More than a year ago.

, Salisbury4.75 / 5Stars - More than a year ago.

Peter arrived promptly and was very pleasant and helpful. He solved my printer problem, even without the original installation CD, which I had lost, and gave me a couple of helpful tips as well. It was good to be offered 3 ways to pay -cash, cheque or card, and to have the receipt put on my computer straight away. My computer is an Apple, so it was very good to find a local person who understood that system.

, Andover5 / 5Stars - More than a year ago.

I'd certainly recommend Peter, he was prompt, friendly and very helpful and explained what he was doing as he went along.

, Romsey4.75 / 5Stars - More than a year ago.

Peter sorted out all my Laptop's problems in a cheerful and efficient way.

, Andover5 / 5Stars - More than a year ago.

We were extremely pleased with the service that we received from Peter Clarke. He was very friendly and explained each step as he went along so that even we could understand it.
We would not hesitate to recommend him

, Stockbridge5 / 5Stars - More than a year ago.

Peter was helpful but could not fix the problem. He informed me it was down to a very noisy heat transformer.He. Said he would look for a replacement. I would expect to may for the new or secondhand component. However not for the labour.

Mr D. Munro

, Winchester4.5 / 5Stars - More than a year ago.

very helpful and friendly visit covered all my problems

, Andover4.75 / 5Stars - More than a year ago.

, Andover5 / 5Stars - More than a year ago.

would have no hesitation in recommending PC Pal. Very pleased with the service I received. B.Young

, Andover4.75 / 5Stars - More than a year ago.

, Andover5 / 5Stars - More than a year ago.

I'd kept the engineer's details on file following previous visit to fix a lap top.
Prompt efficient service once again, unfortunately problem with lap top was more serious this time.
Engineer fully explained situation and I took his suggestions on board.
Thanks again for superb service.

, Salisbury5 / 5Stars - More than a year ago.

Brilliant! I had been suffering with my computer problems for quite a while and it was such a relief to find someone reliable to come & sort it out. Reading the testimonials helped me decide, so if you're in doubt - don't be, call Peter straight away!

, Romsey4.5 / 5Stars - More than a year ago.

Peter dealt speedly with my problem. Did not treat me as a fool and talked through the steps he was taking. Being a "golden oldy" this was much appreciated.

, Eastleigh5 / 5Stars - More than a year ago.

Superb. Efficient, prompt and polite. Would definately recommend Peter to other people.

, Andover4.75 / 5Stars - More than a year ago.

Peter amswered all my questions and as far as I can see, has done a good job trying to speed up my computer and install a firewall.

, Andover4.75 / 5Stars - More than a year ago.

Following an initial visit when Peter Clarke came to give my PC a general tidy up, the whole system crashed a few weeks later. Peter again came and installed a new hard disk and reinstalled some of the software. On both occasions Peter was prompt, friendly, courteous and took the time to explain things to to me despite my limited knowledge of IT. Very happy with the service provided. Thanks you.

, Andover4.75 / 5Stars - More than a year ago.

Peter was very good and quick to find the fault mended the commputer and cleaned it up for me. Peter also gave me some very handy tips.

Excellent service and would recommend Peter to anyone that needed help with there commputer.

, Winchester4.75 / 5Stars - More than a year ago.

Excellent, no complaints!

, Andover5 / 5Stars - More than a year ago.

Once again Peter proved to be our saviour by rescuing all our photos & files which had been accidentally hidden. Nice to have someone you can trust with your personal files, etc. and know you are not going to be ripped off.

, Eastleigh5 / 5Stars - More than a year ago.

Peter Clarke was prompt, friendly, professional and very helpful.

, Andover5 / 5Stars - More than a year ago.

Although I have had problems with the router that was installed, the service from engineer, Peter has been great. He has done everything he can to remedy the situation and it now looks like all is well. I will certainly recommend PC Pal.

, Andover5 / 5Stars - More than a year ago.

, Andover5 / 5Stars - More than a year ago.

Extremely friendly and helpful. I would have no hesitation in recommending your services. Thank you

, Winchester5 / 5Stars - More than a year ago.

, Alresford5 / 5Stars - More than a year ago.

Peter was very good answered all my questions
And spent time explaining things he was doing.
He had a great attitude and i will not hesitate to use Peter
in the future.

, Andover4.75 / 5Stars - More than a year ago.

Peter was great in advising the online backup for my business. Brilliant but lets hope I never have to use it!

, Andover5 / 5Stars - More than a year ago.

The assistance help provided by Peter was both courteous and efficient. This is the third time I have had to use his services and they have always been demonstrated in an effective and sympathetic manner.
Tony Prior

, Andover5 / 5Stars - More than a year ago.

Peter was very helpful and friendly in setting up our new pc system , and his advice much appreciated.

, Romsey4.5 / 5Stars - More than a year ago.

Happy for you to use as testimonial:

Peter came out to me within 24 hours and very quickly identified the problem with my netbooknand resolved.
Highly recommended .

, Andover4.75 / 5Stars - More than a year ago.

My computer totally stopped working. I called early on a Monday morning and was able to make an appointment for the following evening. The engineer arrived on time, was really friendly and very helpful. The computer now works and there was no pressure to purchase anything. An excellent service I would recommend.

, Andover4.75 / 5Stars - More than a year ago.

Can't fault the prompt service. Everything explained in "layman's" language so we could understand the problem. No pressure to increase memory but we agreed to do so anyway. Would not hesitate to recommend.

, Eastleigh5 / 5Stars - More than a year ago.

A very reliable and friendly service that kept me infomed of the problem and the solution. Will be my first port of call if I have any other computer problems. I will certainly recommend the service to my friends.

, Stockbridge5 / 5Stars - More than a year ago.

fantastic service!

we sent a email in the morning explaining our problems and peter was out that afternoon. and got all of our problems sorted.

great fast friendly service! highly recommended!

thank you

, Winchester5 / 5Stars - More than a year ago.

Peter was absolutely professional in his manner with the right amount of friendliness. I felt confident to have a home visit as I am 81 years of age and I find it important that we computer know-nothings can rely on this type of person. I shall call on you again if and when I need you. Thank you, Peter.

, Andover4.75 / 5Stars - More than a year ago.

Again Peter was incredibly efficient and friendly and knowledgeable as he installed our "protection package"
An excellent service

, Romsey5 / 5Stars - More than a year ago.

Prompt, courteous service by an engineer who clearly knew his stuff. Could not have been more helpful - highly recommended.

, Salisbury5 / 5Stars - More than a year ago.

I was so impressed with the service Peter provided! I have told everyone I know! It was quick, cheap and he even dropped the computer back to me!! I am so impressed and I would definately use again! Thanks Peter!

, Salisbury5 / 5Stars - More than a year ago.

Being rather prone to computer "problems" I will undoubtably be keeping PCPAL/Peter's name in a prominent location as I will have no hesitation in calling again if a problem or advice is required. A very good experience.

, Andover4.75 / 5Stars - More than a year ago.

As usual, excellent service with nothing too much bother. Clear in his help and advise. Wholly satisfactory.

, Andover4.75 / 5Stars - More than a year ago.

Peter took great trouble to sort out a tricky problem I had with Windows updates not updating after quickly installing my new BT broadband wi-fi.
It involved him going away and having a think and discovering the link with Avast deleting an important file.
He then fixed the problem remotely from home! Brilliant!

, Romsey5 / 5Stars - More than a year ago.

This is the second time I have had Peter Clarke to help with computer problems and he has been so helpful and answered all my queries.

I was very satisfied and instead of using the local company I have been with for years and years I will now use PC Pal

Deirdre brockway

, Andover4.75 / 5Stars - More than a year ago.

Very prompt, friendly and efficient service, hassle free!

, Andover5 / 5Stars - More than a year ago.

My knowledge of computers is fairly limited, but the Engineer explained things very clearly all the way through, so that I could understand what he was doing. I will certainly use him again, if ever I need to.
Although the call out was over the Christmas/New Year period and in my particular case, it wasn't urgent, as I could still use my computer, the Engineer came very quickly.

, Winchester5 / 5Stars - More than a year ago.

I was happy with the service and felt comfortable to have the engineer in my home. From the time of call to fixing the problem was exceptionally quick Thank-you.

, Andover5 / 5Stars - More than a year ago.

Peter provided us with an efficient, polite and friendly service. After the first hour, Peter suggested taking the machine home to continue to work on it and round up the time to one and a half hours. We were happy with this and Peter returned the computer, in excellent working order, to us by 5:00 that same evening.
We were extremely happy with the whole service provided by Peter and PC PAL and we didn't feel cheated on the cost either.
A very pleasant experience and we would definitely use this company again.

, Andover4.75 / 5Stars - More than a year ago.

The above 4 boxes pretty well say it all. Peter came by recommendation and we will be pleased to recommend him in turn.

, Andover5 / 5Stars - More than a year ago.

Had a problem with Firefox not showing full information on sites visited. Peter Clarke recognised the problem, sorted it out and spent some time removing unused programs, checking and cleaning up the running of the PC. Even though the problem turned out not to be a particularly serious one, I found the convenience of the home visit well worth the fee.

, Andover5 / 5Stars - More than a year ago.

Peter arrived promptly. Sorted out my email problem and showed me how to navigate the system,In case I encounter this same problem again. As always courteous and informative.

, Winchester5 / 5Stars - More than a year ago.

Well worth the money, Peter explained all he was doing, always asked permission before deleted anything, was very friendly and polite

, Belfast5 / 5Stars - More than a year ago.

Peter was both helpful and very quick, telling me all I needed to know. none of the info given was "comptalk"

, Winchester4.75 / 5Stars - More than a year ago.

Once again we were fortunate to be able to call on Peter to fix a PC. I was devasted because my PC had been damaged by someone tripping over one of the wires at the back and I feared it might never work again. But Peter calmly and efficiently checked part after part, and eventually found a part inside the hard disc that had become slightly bent. He managed to repair this, put everything back together again and now my PC is working perfectly. I cannot tell you how grateful I am to him. He also helped me with another couple of things related to the PC and my laptop. He could not have been kinder or more helpful and efficient.

, Eastleigh5 / 5Stars - More than a year ago.

Excellent sums it up. When your computer 'dies' on you it's almost as though something physiological has happen to you. In desperation I called PC PAL and they rapidly responded calling round and listening first hand to what had happened.I prefered them to take away the laptop which they did calling me later to talk over what they found and what the problem was. They even discovered what could have been a potentially dangerous over heating problem which I had noticed (as the machine fan was rather labouring)but hadn't thought much about. To cut the story short, I was kept informed every significant step of the way and the laptop was returned to me promptly
working brilliantly. The PC PAL did everything it promised
and at a good value price. I would have no hesitation in recommending them locally (and have already done so) and for their sins they are now my first and only port of call for help should anything happen to my machine or system in the future. PC PAL were brilliant for me.

, Andover5 / 5Stars - More than a year ago.

, Andover5 / 5Stars - More than a year ago.

Peter came out within 24 Hours, and corrected all issues we had. He also explained what he had done very clearly (we aren't the most technical!) All in all we are very happy with Peters service and will definately re-use and recommend PC PAL.

, Eastleigh5 / 5Stars - More than a year ago.

, Andover4.75 / 5Stars - More than a year ago.

, Romsey4.25 / 5Stars - More than a year ago.

Excellent service, Peter Clarke provided friendly and knowledgeable help, fixed the problem and gave us advise. Can highly recommend!

, Andover5 / 5Stars - More than a year ago.

When making the appointment he was able to give me good solid advice prior to his visit, this stopped me from being scammed. Called me to say was on his way and arrived on time. Explained and showed me what he was doing. Gave me some tuition to help me run my lap top correctly. Very knowledgeabl/patient/personable. I would definately use PC PALS again.

, Andover4.5 / 5Stars - More than a year ago.

The visit by Peter Clarke exceeded my expectations. He was prompt, pleasant to work with and knew his stuff. His contact details will be kept on hand to be used again should the occasion arise.

, Stockbridge5 / 5Stars - More than a year ago.

The engineer was very polite, very helpful and was always keen and cleared laptop. ajob very well completed. Very many thanks

, Andover5 / 5Stars - More than a year ago.

Peter visited after very short notice, Got the job done in
very good time. Recovered all my files. Im very impressed!

, Andover5 / 5Stars - More than a year ago.

, Andover5 / 5Stars - More than a year ago.

We were really pleased with the service that we received. Peter was so kind and helpful. Nothing was too much trouble. He corrected the fault that we called him out for, and also got another computer up and running for us, and did a mini-clean-up of my computer, explaining various things to me for which I'm most grateful. So, altogether a great success, and we would recommend him without hesitation.I intend to take up his suggestion of giving my computer a proper clean-up soon. So, thank you.

, Eastleigh5 / 5Stars - More than a year ago.

Congratulations ! A pleasent friendly man. Very reassuring to someone like me ,a pensioner,and very patient. Very tidy and extremely smart. I was very impressed and will certainly use again if needs be.

, Stockbridge4.75 / 5Stars - More than a year ago.

Peter was very helpful not only in relacing a damaged keyboard but also in looking at the state of my computer generally and advising on potential problems

, Winchester5 / 5Stars - More than a year ago.

, Andover4.75 / 5Stars - More than a year ago.

Peterwas friendly and patient with someone who is rather incompetent on the computer. I was very grateful and will certainly call on his services should I need more help

, Winchester5 / 5Stars - More than a year ago.

I have very limited knowledge in IT. Peter was excellent, when he was explaining to me how to use my new IPAD (which I am very excited about)and I started to look blank about any information he was giving me, he was so very kind and explained the procedure again. It is so good to know that if I have any IT problems, Peter is only a phone call away.

Thank you

, Andover5 / 5Stars - More than a year ago.

Peter Clark did a great job of cleaning out unwanted and unnecessary "stuff" which was slowing the performance of my computer, including some unknown materialfrom the previous owner, my daughter, which I didn't know was on the computer.
He was patient with my limited understanding of the pcworld, and very good at explaining what he was doing and what he had done.
Would definitely recommend him.

, Eastleigh5 / 5Stars - More than a year ago.

AT 75yrs. OF AGE I AM NOT EXACTLY A COMPUTER WHIZZ KID.THE ENGINEER DID NOT TALK DOWN TO ME. HE WAS VERY HELPFUL AND PLEASANT.VERY PLEASED WITH THE SERVICE RENDERED

, Andover5 / 5Stars - More than a year ago.

All questions answered most efficiently and in a manner which a non-technical person understood. I could not ask for a better or more pleasant service.

, Andover5 / 5Stars - More than a year ago.

Very happy to have your services just up the road.

, Winchester4.75 / 5Stars - More than a year ago.

The engineer was extremely friendly,helpful and thorough with his work on my pc and I would recommend this company to anyone who had a problem with their computer.

, Romsey5 / 5Stars - More than a year ago.

, Winchester4.5 / 5Stars - More than a year ago.

As usual, excellent service from PC PAL. This service was for renewal of the virus scanning software. I was contacted by the engineer to remind me and the service activated remotely for home laptop use. I'd certainly recommend PC PAL for efficient and effective service.

, Southampton5 / 5Stars - More than a year ago.

Peter was very friendly and helpful, answered all my questions, and restored my computer back to normal quickly and efficiently.

, Andover4.75 / 5Stars - More than a year ago.

I have nothing but praise for Mr Clarke. He is a master of his craft, is endlessly patient and speaks in simple terms.

All of the above helps my not speedy learning process.

I would not hesitate to recommend PC PAL to my friends.

, Andover5 / 5Stars - More than a year ago.

As far as I am aware the work Peter did on my computer has fixed it and he took the time to explain what had gone wrong and what he had done which was valuable to me. It was also very good to be dealing direct with the person who did the work on the computer and I will definitely use Peter again and would recommend him.

, Andover4.75 / 5Stars - More than a year ago.

Initial 'boot' problem solved efficiently. Computer checked for other viruses - some found and removed plus clean-up of seldom used downloaded programs to speed up computer.
All actions explained in full - very efficient service.

, Andover5 / 5Stars - More than a year ago.

Peter arrived on time and spent quite a long time establishing what the problem with OU 'Elluminate' was. He then fixed the problem (and checked this several times)and explained very carefully how to ensure that I could solve the problem - both in the short term and in the longer term.
He was thorough, patient and most helpful.

, Andover5 / 5Stars - More than a year ago.

Peter Clarke (ANDOVER)was absolutely fantastic with regards to his approach. I spoke to him in the evening regarding my laptop, he called in promptly the next day. As, he diagnosed and worked, he answered my questions regarding my laptop and advised me accordingly. He was professional, friendly and very efficient. I would recommend Peter to my others. Thank you Peter, for a job well done - my laptop is running like new and has a completely good feel to it.

, Stockbridge5 / 5Stars - More than a year ago.

I retained the flyer and card which was posted through our door some time ago on the this may be useful basis. It certainly was, the problem was sorted within the hour

, Andover5 / 5Stars - More than a year ago.

The response of the computer is so much better, I am more confident in using it. Peter was helpful, and informative. I will uswe the service again, and recommended PC Pal to friends.

, Andover4 / 5Stars - More than a year ago.

I found Peter a very good help with all my difficults with the lap top.He was able to sort out the problems and all is going well. I recommended him to my sister who was also very pleased with his help

, Winchester4.5 / 5Stars - More than a year ago.

Peter was friendly, hard working, efficient, and very quickly got to the source of the problems. He answered all my questions, explained how to resolve them, and I would thoroughly recomend him to my friends.

, Andover5 / 5Stars - More than a year ago.

, Winchester5 / 5Stars - More than a year ago.

Peter helped me ut of a very black hole - well done.

, Alresford5 / 5Stars - More than a year ago.

, Andover4.25 / 5Stars - More than a year ago.

We are very happy with the whole experience of PC Pal. Prompt service, jargon free help and most importantly problem solved, we are now printing again. Thank you.

, Andover5 / 5Stars - More than a year ago.

A very competent and knowledgable engineer. he lstened to my problems and solved them efficiently. Well done

, Salisbury5 / 5Stars - More than a year ago.

Peter Clarke did not make me feel that I was asking silly
questions even when I believed I was! He was very professional and did what he said he would do!
Thank You.

, Andover4.75 / 5Stars - More than a year ago.

Peter Clarke visited us for two hours to set up our system. He set very high technical standards and met all of our requirements leaving having established a working computer. His manner was very sympathetic with customers who have a basic understanding of computer skills. He had a charming easy going personality and it was a pleasure to have his service. I would strongly recommend him to others.

, Andover5 / 5Stars - More than a year ago.

A very helpful and knowledgeable engineer.

, Andover5 / 5Stars - More than a year ago.

I called PC Pal having just moved house and needed wireless PC, printer and phone set up. Peter arrived the same day and offered a reliable and professional service, solving all our PC problems and even assisted with TV issues. A fantastic, friendly and efficient service and I would highly recommend PC Pal to others. Thank you Peter!

, Andover5 / 5Stars - More than a year ago.

As with his previous assistance, Peter is professional, helpful and provides information in a way that this amateur PC user can understand

, Andover5 / 5Stars - More than a year ago.

I was very happy with the way Peter sorted out my computer after a veery scary scam I experienced

, Salisbury5 / 5Stars - More than a year ago.

, Winchester4.25 / 5Stars - More than a year ago.

The Engineer solved all of my PC problems in one visit in a friendly and business like manner.

, Andover4.75 / 5Stars - More than a year ago.

All I can say is that the engineer was excellent as usual in sorting out my problem, is very friendly and helpful and I know he/PC Pal is very reliable and knowledgeable and would always contact PC Pal.

, Andover5 / 5Stars - More than a year ago.

I would recommend Peter Clark anytime. He was punctual, kept his word and very efficient.

It is so refreshing to find someone one can rely on. So often these days people do not even turn up for appointments let alone run very late so to fine someone who responded to my call and was able to assist me within 24 hours is excellent.

I work as a live-in carer so our computers are very important to us for communication as we often are not able to get out and about.

Thanks again for your excellence Peter.

Kind Regards,
Deirdre

, Andover4.75 / 5Stars - More than a year ago.

Peter was extremely good at finding the problem,he was also very understanding,and did a very good job,and I will definatley have him again when I have a problem

, Andover4.5 / 5Stars - More than a year ago.

Peter Clarke is everything that I could expect from a qualified Microsoft trained engineer as he is....very thorough & really knows the job & has all the equipment to solve any problems on my computers.
I'm delighted with PCPal!
Regards
Bill

, Honiton5 / 5Stars - More than a year ago.

Thank you Peter for once more coming to the rescue of my very old computer and giving it a new lease of life. I can breath once more, as I would be extremely sad to see it die taking with it all my family photos! Thank you.

, Andover5 / 5Stars - More than a year ago.

Peter Clarke is a very friendly engineer who did his job well and explained to me as he went along all I needed to know for the future.

, Andover5 / 5Stars - More than a year ago.

Immediate response meant I was not without internet access for less than a few hours.
Peter Clarke put me at my ease about the way I had tried to deal with the problem, and explained his actions in detail as he worked on rectifying the problem. Made sure I understood where the problem lay.
I may not need expert help for a simple adjustment on another occasion.
A great service.

, Winchester5 / 5Stars - More than a year ago.

Peter was extremely helpful, informative and friendly and has left a very satisfied customer.
Good technical service and value for money

, Andover5 / 5Stars - More than a year ago.

very very helpful sorted out problems very quickly excellent service will reccomend to friends and use again for any problems that i encounter peter croft

, Andover5 / 5Stars - More than a year ago.

We have reasonable IT awareness but found ourselves unable to resolve an error that kept occuring when ever we tried to uninstall a program. Peter quickly discovered that this was down to network driver issues and restored to a fully functioning PC again. We found Peter very easy to work with and to understand, we would recommend him and use him again if we needed to.

, Andover5 / 5Stars - More than a year ago.

My local PCPal engineer called as arranged. He proved courtious and most professional. I was looking for someone who I could trust having tried several other PC repair services who to be quite honest were not. He fixed a complex software issue within two hours to my complete satisfaction. Overall the service was excellent and value for money. I will have no hestiagtion is calling on thier service again if needed.

, Andover5 / 5Stars - More than a year ago.

I was amazed at the speed at which the engineer was able to respond to my call,he arrived to help within one hour of me requesting assistance with a virus that had taken over my computer.He was both smart and professional in appearance and immediately gave me confidence in his ability to sort out my computer problem.He was very friendly and explained fully what he was doing,and even me,who has no technical knowledge,understood what he was telling me !!I will most certainly consider contacting PC PAL again if I have any further problems with my computer and would happily recommend the company to other friends.

, Winchester5 / 5Stars - More than a year ago.

My computer was completely blocked with a virus. Peter Clarke arrived on time, was polite, amicable and helpful to the nth degree. He worked continuously for the hour he was with us and, in addition to dealing with the immediate problem, did a number of other things to speed up the computer which was getting quite sluggish.
At every point he gave helpful advice on a number of related subjects and displayed great professionalism.
Great value all round!

, Winchester5 / 5Stars - More than a year ago.

Saw Peters car at lunchtime as he worked on another job, by 4pm we'd talked, discussed how he could help and he'd arrived! Peter was very friendly and able to explain my problem in a language I understood rather than tech speak and he was very polite when he saw the inside of my computer....just offering to Hoover it out!
Even though he didn't have the exact part we felt I needed, he was able to leave me with a temporary that both solved my problem and provided an upgrade/improvement and he has promised to return with the required part within 3 or 4 days.
Initially the hourly rate seems to be expensive, but when you get the quality of experience and service that Peter supplies it turns out to be worth every penny, I just wish there was a PC Pal in Portsmouth to help my parents!!

, Andover5 / 5Stars - More than a year ago.

Excellant service and good communication with regards to explaining the technical issues to someone who "has no idea". I would thoroughly recommend after the service and advice I have had.

, Romsey4.75 / 5Stars - More than a year ago.

Very helpful- sorted the problems holding me up

, 4.75 / 5Stars - More than a year ago.

Having had my MacBook now for 5 years, it was getting a little slow due to several factors. I have always felt comfortable handling my PC but a Mac was a little out of my comfort zone as it was for Peter. Thanks to the support network behind PCPal and the willingness of Peter to go the extra mile to sort my problem I now have a super speedy MacBook that I can comfortably get on with editing the images for my website on!

, Basingstoke, Whitchurch4.75 / 5Stars - More than a year ago.

Response was very good, Peter made us feel as though we had certainly done the right thing calling him in, he was very helpful and polite and we would certainly use PC Pals if ever needed again.

, Andover4.75 / 5Stars - More than a year ago.

PC Pal (Peter) was on time with appointment and completed various jobs on my old, slow computer.
After an hour and an extra MB or GB being added my computer is now so much faster. Peter explained about the things that needed deleting and which updates to accept. I was very happy with appointment and the work carried out and would recommend Peter to anyone experiencing problems with their PC.

, Andover5 / 5Stars - More than a year ago.

Peter is a really nice guy who really knows his stuff. He is A1 first class engineer.

, Newbury5 / 5Stars - More than a year ago.

Efficient and professional. Good communicator by which I mean could explain technical terms and processes in terms easily understood by a "lay person".

, Alresford4.75 / 5Stars - More than a year ago.

peter clarke provided an excellent service. he was prompt helpful reassuring friendly efficient and very knowledgeable. a great find.

, Andover5 / 5Stars - More than a year ago.

I responded to an advertisement placed in a free Andover focussed magazine and have utilised Peter Clarke's services on two separate occasions. I have only good things to say about Peter's technical expertise / service and would have no hesitation in recommending him.

, Andover5 / 5Stars - More than a year ago.

Peter confirmed, very quickly, what was wrong with my broadband. It had already taken me 4 hours on the phone with SKY who did not arrive at a decision and still left me with an intermittent problem. PC PALS? Quick, efficient, friendly and well worth the money.

, Andover4.75 / 5Stars - More than a year ago.

, Andover5 / 5Stars - More than a year ago.

I rang to request a visit on Monday morning and received a visit in the afternoon. The engineer was very helpful, polite and knowledgeable and soon had my computer up and running smoothly again. I like the convenience of having someone come to the house which saved me from lugging it out to the car and driving to a repairs center. I would definitely recommend this service to others.

, Andover4.5 / 5Stars - More than a year ago.

, Romsey4.75 / 5Stars - More than a year ago.

, Winchester5 / 5Stars - More than a year ago.

I was delighted with the response time from call to visit, extremely pleased by Peter's helpful and friendly manner, and happy that he was able to deal with the IT issues I wanted to resolve. It's very reassuring to know I've found an IT company I can trust, whose fees are reasonable and whose people are friendly, conscientious and good at what they do. Thank you!

, Winchester5 / 5Stars - More than a year ago.

, Andover4.75 / 5Stars - More than a year ago.

Great service! Wonderful to have poorly laptop picked up and then dropped back, fixed, a couple of days later.

, Andover4.75 / 5Stars - More than a year ago.

, Winchester5 / 5Stars - More than a year ago.

Peter was on time and offered very useful advice. He did exactly what was required and offered a well mannered professional service. I would use him again with great confidence.

, Andover5 / 5Stars - More than a year ago.

Very pleased with the whole service-from my first contact via telephone call right through to the completion of work setting my computer right. Very helpfull and pleasant. I will recoment PC PAL to my friends and family.

, Winchester5 / 5Stars - More than a year ago.

We contacted Peter Clarke, having found his details through an internet search engine. He was easy to get hold of and extremely helpful. He gave an idea of likely cost immediately and having sourced supplies, came back to confirm. He came within a couple of hours to collect our laptop and we had it back within 48 hours, fixed and ready to go. The whole service was great value for money and it restores your faith in the service industry when you deal with someone like Peter - I would have absolutely no hesitation in recommending him.

, Salisbury5 / 5Stars - More than a year ago.

Absolutely first class company, a real find!

Peter arrived on time, & despite some frustrating set backs maintained his equanimity & in addition to appearing to be technically entirely knowledgeable, was a a really nice guy..

Thank you very much,I will be happy to recommend the PC Pal service unconditionally.

, Tidworth5 / 5Stars - More than a year ago.

Peter arrived on time, was very adept & quick with his work, & coped with a few frustrating moments with equanimity!

I rate the servi

, Tidworth5 / 5Stars - More than a year ago.

Peter Clarke responded promptly to my cri de coeur and fixed my ailing computer quickly and efficiently, with clear explanations of the problems and solutions. It was all very satisfactory and I am most grateful to him.

, Andover5 / 5Stars - More than a year ago.

You were friendly and got straight on to fixing the problems with my laptop. You used the full hour removing things that I no longer needed or used and found things on my laptop that should not have been there and then you removed them efficiently. I am very happy with the service you provided me today and will definatley be calling on you again if i have any more problems. Thank you for the service that you provided me with today.

, Winchester5 / 5Stars - More than a year ago.

I am most grateful to Peter being able to resurrect my very old Computer which I thought had really given up the ghost, it certainly required an awful lot of patience! I wouldn't hesitate in asking him back. Thanks Anne

, Andover5 / 5Stars - More than a year ago.

Peter Clarke came to set up a new laptop for me, but also helped to improve the performance of my old tower unit substantially. Very helpful and friendly attitude. He also followed through after the visit with additional advice on overcoming a printer problem. I would definitely use him again.

, Andover5 / 5Stars - More than a year ago.

Within 2 hours of my call, Peter was on my doorstep. Within 5 minutes of booting up my computer he had identified the problem. In under an hour, he had it running better than it ever has!
On top of all this, once he had diagnosed the problem, he then proceeded to look for a way that he could do it for the cheapest price possible!! Incredibly, by doing so he managed to knock 50% off his initial repair quote!!
A fast, professional and, above all, friendly service at an unbelievable price!
I cannot recommend him highly enough!!

, Andover5 / 5Stars - More than a year ago.

was a good call, Peter explained what he was doing in such a way that it was easy to follow, would have no hesitation calling him again if a problem arose in the future.

, Andover5 / 5Stars - More than a year ago.

Brilliant service for a complex problem. Very grateful.

, Andover4.5 / 5Stars - More than a year ago.

Very impressed with the fast response and punctual arrival of engineer. Very rare nowadays.

, Winchester4.75 / 5Stars - More than a year ago.

I have had two unfortunate poor experiences in the not so distant past with computer engineers abusing my good nature and giving me very poor service. I was very nervous initially this time but I am pleased to say all my fears were gently brushed away with the pre visit discussions and after care call.

, Winchester5 / 5Stars - More than a year ago.

Peter was very promt,friendly,and profesional I would recomend him to anybody

, Andover5 / 5Stars - More than a year ago.

The engineer identified the problems quickly and corrected them very efficiently. I was very satisfied with the service provided.

, Andover5 / 5Stars - More than a year ago.

The work carried out to my computer was prompt, professional, and perfect. Many thanks.

, Andover5 / 5Stars - More than a year ago.

I was very impressed with the service i received from PC PAL. After speaking to the engineer he was with me within 3 hours and the problem with my pc was fixed. The engineer was friendly,helpful and very knowledgable. Great value for money too. I would have no hestation in recommending PC PAL to anyone with a pc problem.

, Andover5 / 5Stars - More than a year ago.

I was very impressed by Peter's patience in searching for my fault - he investigated and tried all possible routes. There proved to be no fault on my computer but he was extremely helpful in speaking to BT and confirming this. BT have now resolved the problem.

, Winchester4.75 / 5Stars - More than a year ago.

Very impressed with the quality of service and the resolution of a particular problem. Also with the clarity of the explanations of the work carried out. I can certainly recommend this service "at home" - much more convenient and time saving than having to dismantle the system and take it to an engineer.

, Andover5 / 5Stars - More than a year ago.

A very prompt response from Peter who was also very polite and easy to communicate with. He talked his way through the process he had carried out with me and the work he did was successful, leaving my laptop in excellent working order. Thank you.

, Basingstoke, Whitchurch5 / 5Stars - More than a year ago.

Peter sensed my vulnerability and put me at ease. I feel i have made a friend. Well done.

, Andover5 / 5Stars - More than a year ago.

Peter was very polite and kept me updated with what he was doing, being disabled i found this a great help, he is a credit to the company.

, Andover5 / 5Stars - More than a year ago.

, Fowey5 / 5Stars - More than a year ago.

I contacted my local PC PAL engineer about a security update for my laptop and how best to go about this. As PC PAL provide their own security software, I opted to have this installed which was quick, easy and very efficiently handled. I would have no hesitation in recommending anyone contact PC PAL for any laptop or PC enquiries or problems - I'll certainly be using them again!

, Fareham5 / 5Stars - More than a year ago.

This was a helpful and informative visit. Thank-you so much.

, Winchester5 / 5Stars - More than a year ago.

Peter Clarke was a very friendly person, very knowledgeable and did a fantastic job. I will certainly ring him again when I get any more problems and will give his number to friends if they get problems.

, Andover5 / 5Stars - More than a year ago.

The efficient manner in which my problem was resolved was excellent and I would certainly recommend the service

, 5 / 5Stars - More than a year ago.

Our Desktop Computer Repair Services

Your local PC PAL Engineers are specialists in Desktop / PC services, covering all models of desktops including Apple Macs right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then!  Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay.

newpc Home ServicesNew PC installations

We can help you setup your new computer or laptop correctly.

email Home ServicesEmail Problems

Assistance with either setting up or getting it back.

internet explorer Home ServicesInternet Problems

We can help you get back on-line and surfing again.

Wireless Problems

Solutions for wireless problems.

Internet Security

Get Protected from all the latest threats.

Computer Repairs

Our engineers will make your laptop happy again.

Personal Shopper

Let our engineers help you shop for your new computer.

Viruses & Malware

We are experts at clearing viruses from your PC or laptop.

Slow Computer

Making your computer feel brand new!

Software Problems

Blue screen white text – please telephone us immediately.

Computer Upgrades

Turning your computer into the speedy machine it used to be.

Apple Macs

We can repair Apple iMacs and Macbooks.

Tuition

Giving you a helping hand.  Whatever your experience.

Online Family Safety

We can help you to protect your children online.

Our Laptop Repair Services

Your local PC PAL Engineers are specialists in repairs all models of laptop, netbooks and notebooks, including Apple Macbooks right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then!  Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay. 

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Broken Back Light

We repair back-light issues without replacing the screen.

Liquid Damage

We repair submarine laptops to coffee spills.

Socket Repairs

No power, broken power socket or suspected faulty charger.

Motherboard Repairs

Distorted graphics, powering issues & no image on screen.

Broken Keyboards

We can repair and replace broken laptop keyboards.

Our Smartphone and Tablet Services

Your local PC PAL Engineers are able to repair and provide support for all makes of smartphones, including iPhone, BlackBerryHTC and Samsung models. Your Engineers are also able to repair and provide support for all makes of tablets, including iPadSamsung GalaxyAmazonHTC and BlackBerry models.

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Battery Replacement

Replacing your devices power source.

Email / Calendar Sync

Transfer content between devices.

Liquid Exposure

A simple splash or washing machine incidents.

Software Issues

Devices not starting or requiring a software upgrade.

Wi-Fi Setup

Getting your device connected to the world.

Our Business Services

Your local PC PAL Engineers are specialists in providing IT Support to Small Businesses. We understand that your business will not function efficiently without working computers and a solid internet connection. Whether your issues are slow computers, or your network has gone down, please give your local PC Engineer a call and we can often be there on-site the very same day! So don’t delay and call in the experts as your IT systems are too important to be left to chance!

IT Support Contracts

Our Helpdesk & Support package.

Ad Hoc Support

We support business on a pay as you use basis as well.

Online Backup

Keeping your data safe from fire, theft and failure.

Networking

Set up a better network allowing you to share files and printers.

Office 365

We can help your company work smarter using Office 365.

Apple Macs

We repair Apple iMacs and Macbooks.

Laptop Repairs

We can repair your laptops to make them happy again.

Internet Problems

We help you get back on-line and surfing again.

Internet Security

Get protection from all the latest threats.

Viruses & Malware

We are experts at clearing viruses from your computers.

Slow Computer

Make your computer run like new again!

Software Problems

Anything from BSOD, glitches and your computer cutting out!

Wireless Problems

Cut the chains from your laptop & set yourself free!

Computer Upgrades

Turning your computer into the speedy machine it used to be.

 

Address : 3 Kemys Gardens, Andover, Hampshire, SP10 3LT - E-mail: Andover@pcpal.co.uk

Computer Repairs Andover and Laptop Repairs Andover

We can provide Computer Repair services in Andover and the surrounding areas. In Andover and the surrounding areas we can help set up new computers, remove a virus or spyware, fix broadband or wireless issues, help with email problems and much, much more in Andover.

We also repair Laptops, Netbooks and smartphones in the Andover area. We can replace screens, keyboard, broken DC sockets and much more.

Whatever your problem, please give PC PAL Andover a call on 01264 931 000 for a discussion about how we can help! We also carry out Laptop Repairs in your Home or Office.

  • Award Winning Service

  • Enquiry Online







  • Our Pricing:

    Our hourly rate is £59 per hour. A 1 hour minimum charge applies. We do not charge for travelling time to your home or office.

  • Payment:

    Full payment is due upon completion of work agreed. We accept payment in cash, company cheque or by cheque (with guarantee card) and debit cards (online payment only). A full receipt will be given.

  • Areas we cover:

  • IT Support for Business

Leave us a message