Welcome to PC PAL Basingstoke
Computer and Laptop Repairs Specialists
for your Home and Small Business

Call us today on 01256 52 8000
for a Same Day Service.

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Computer & Laptop Repairs in Basingstoke

Hello! I'm Richard Hunt and I am your Local PC PAL Computer Repair Engineer serving Basingstoke and the surrounding areas.

Whatever your Computer Repair problem, please give us a call on 01256 52 8000 for a discussion about how I can help! I also carry out Laptop Repairs in your Home or Office.

PC PAL's engineers are qualified and experienced and hold one or more of the following qualifications:

TestimonialsDesktopsLaptopsSmartphones and TabletsBusiness

Hear what our Customers say!

Thanks to all my customers who have left feedback:

4.84 out of 5 stars - based on 376 reviews
Finally found someone we can rely on! Will not hesitate to use you again.
Thank you

5 out of 5 Stars

, Basingstoke - Last Wednesday at 19:26

I was very happy with the conclusion of this visit over two days, as the computer had to be removed over night.
It was restored to working condition.John Peacock

4.75 out of 5 Stars

, Tadley - About 1 weeks ago.

VERY competent service and I feel work completed went beyond my expectation

5 out of 5 Stars

, Basingstoke - About 2 months ago.

Richard is always helpful and patient with any queries we have and gets our computer up and running again. Would recommend.

4.75 out of 5 Stars

, Alton - About 2 months ago.

Richard was very knowledgeable and professional, he sorted my issue out and gave me excellent advice on how to get the most from my computer.

5 out of 5 Stars

, Basingstoke - About 3 months ago.

I met Richard Hunt for the first time today. He initially came simply to meet me, so that I could see if he was a person who could help me with my requirements. However, I was impressed by him and so showed him my computer and one or two problems I was having. He ended up by spending an hour here, and showed me that he had the skills that I needed and so I was very happy to pay him for what had originally been intended as a 'first meeting'. I will certainly contact him again as soon as anything arises.

4.5 out of 5 Stars

, Basingstoke - About 4 months ago.

Richard as usual - was very helpful efficient pleasant and well presented. Great to do business with.

5 out of 5 Stars

, Basingstoke - About 4 months ago.

Your engineer Richard Hunt solved my laptop problem (all icons disappeared from screen)within minutes of making a 'Team viewer' connection. My third use of PC Pal consistently brilliant. Thank you

5 out of 5 Stars

, Basingstoke - About 5 months ago.

5* as usual. Richard is always very helpful and very polite and friendly. Great job 🙂

5 out of 5 Stars

, Basingstoke - About 5 months ago.

Richard Hunt was friendly and informative. I would readily recommend him to friends.

4.5 out of 5 Stars

, Basingstoke - About 6 months ago.

Second time I have used PC Pal, was impressed last time I used them 3yrs ago and just as impressed this time. Richard certainly knows his stuff and is extremely knowledgable. Always my first port of call for any PC problems.
Cheers Richard

5 out of 5 Stars

, Basingstoke - About 6 months ago.

Richard is always helpful and explains things clearly.

5 out of 5 Stars

, Basingstoke - About 6 months ago.

Thanks for your help Richard, much appreciated and the laptop appears to be as good as new now 🙂

4.75 out of 5 Stars

, Basingstoke - About 7 months ago.

We were having issues with 2 year old computer and Windows 10 with slow start up and blank screen after sign in for standard user. Richard came and checked for any obvious problems with Windows 10 and hard disk but no error found.Richard advised of options and took away PC to do thorough hard disk check, nothing found so did a complete restore of Windows 10, set us up again with all our information and photo viewer. All in all within a day Richard had us back up and working and it is now working better than ever before. We would definitely recommend Richard and we will go back to him for all PC related things in the future.

5 out of 5 Stars

, Andover - About 7 months ago.

Left message, Richard phoned back to confirm appointment, he visited as arranged and sorted....all within 24 hours! Excellent service.

5 out of 5 Stars

, Tadley - About 8 months ago.

Richard is always great - replies swiftly - is helpful and deals with any problems/queries immediately.

~A really excellent contact

5 out of 5 Stars

, Basingstoke - About 8 months ago.

Very pleased as Richard sorted the problem quickly. Very good value for money, no extortionate call-out charge unlike some other computer repair firms!

5 out of 5 Stars

, Tadley - About 8 months ago.

AS always - when I call PC Pal to sort out my various computers - Richard is very prompt and very courteous and thorough and get's it fixed.

4.75 out of 5 Stars

, Basingstoke - About 10 months ago.

Richard is a first class computer engineer who quickly grasps the nature of the problem and quickly rectifies it. His advice in addition is always practical and helpful.

4.75 out of 5 Stars

, Alton - About 11 months ago.

Engineer Richard Hunt was both helpful and friendly and talked in a non to technical language that .I could understand.
Thank You

5 out of 5 Stars

, Hook - More than a year ago.

Richard came around at short notice and sorted out the problem that was preventing me doing some important tasks strongly recommend the service

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard responded very quickly to our call regarding our slow computer. He arrived right on time as arranged, and was very efficient in diagnosing the problem and replacing our computers hard drive and all our existing programs. We have used Richard in the past, and would highly recommend him for any computer problems.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard from PC Pal was extremely helpful, understood our problem and worked quickly to resolve it very quickly. I would have no hesitation recommending him.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard arrived on time, immediately identified the problem and replaced the faulty part. First class service.

5 out of 5 Stars

, Tadley - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is knowledgeable and able to tackle the numerous issues . One of which included an issue involving Apple which they,Apple, could not resolve during two visits to Baingstoke.
I felt very reassured

4.25 out of 5 Stars

, Alton - More than a year ago.

4.5 out of 5 Stars

, Fleet - More than a year ago.

As ever Richard was very efficient and friendly and easy to get on with.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Cant say much first time I have used a pc expert Richard was very good

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

i was very pleased with the service i received from Richard its always nice to know help is at hand at the end of the phone, and i think it is good value for money as well.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was extremely helpful and obviously had a thoroughly extensive understanding of the technical issues.
We would most certainly highly recommend him.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard arrived on time, has installed my new printer on laptop, I phone, and on iPad all working top job fantastic service, Richard is always polite and an job well done, much easier than trying to do it myself. Thank you
Regards joyce

5 out of 5 Stars

, Tadley - More than a year ago.

Richard was very helpful.It would not be a problem for me to contact him again.

4.5 out of 5 Stars

, Hook - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

This is the first time we have used PC Pal. Richard came as soon as he could. He approaches problems from a practical viewpoint and seems very knowledgeable for today's IT issues.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was very thorough and solved the problem. We are delighted that we can now watch I player on our television.
Thank you

4.75 out of 5 Stars

, Andover - More than a year ago.

Richard arrived on time,
listened to what had happened, did what had to be done, also a check of my PC, all upgrades have been done
Richard also very kindly looked at my wireless printer and confirmed that I need to get another one.

4.75 out of 5 Stars

, Tadley - More than a year ago.

RICHARD HUNT IS A FIRST CLASS COMPUTER ENGINEER AND IS ALWAYS VERY FRIENDLY AND POLITE. HE USUALLY MANAGES TO SOLVE ANY PROBLEMS AND ANSWER ANY QUESTIONS ON MY LAPTOP. HIGHLY RECOMMENDED!

5 out of 5 Stars

, Tadley - More than a year ago.

Richard spent a considerable amount of time carefully and patiently explaining complex computer usage to an O.A.P. who is completely computer illiterate. He couldn't have been more helpful and charming.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Rapid response, claerly knowledgable and resloved problem quickly (and it made sence!)

Would definitely use again if we need to

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt was absolutely fantastic he came in opened my gaming laptop and started dealing with the problem at hand.
I had previously taken it somewhere else and was told it would have to go back to Acer.
Richard knows his stuff he's a top man on top of his game

5 out of 5 Stars

, Basingstoke - More than a year ago.

very efficient sorted my problem with ease will use your services again

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Phoned, called, sorted!

4.5 out of 5 Stars

, Tadley - More than a year ago.

My call was initially to set up my new laptop using the operating system from an existing desk top, but Richard Hunt "went the extra mile" by (a) consolidating my Norton accounts from two to one by bringing my office and home computers onto the same account saving one subscription, (b) consolidated two free Dropbox accounts (home and office) by setting up one enlarged account. He transferred all existing Dropbox files into the new Cloud storage and transferred all data files from the office computer. He set up the backing up of photos from my phone to Dropbox too. He carefully explained how the updating could be controlled and how I could access my data from any of the three computers. Marvellous, it has all created greater flexibility in the way I work, a second line of backing up and increased storage capacity.

4.75 out of 5 Stars

, Farnborough - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard, as sever, is friendly and efficient

5 out of 5 Stars

, Basingstoke - More than a year ago.

Great service; very knowledgeable. Great experience. Many thanks Richard

5 out of 5 Stars

, Winchester - More than a year ago.

Richard is my IT department. Wouldn't be without the resource. Ideal for every small business as he visits me.

5 out of 5 Stars

, Bagshot - More than a year ago.

Richard has been exemplary in service politeness and work done - be it sorting out new screens or undoing muddles on my computer. *****

5 out of 5 Stars

, Basingstoke - More than a year ago.

Once again it's Richard Hunt to the rescue !!

Cannot praise Richard highly enough. He's always friendly, helpful, and above all very knowledgeable.

5 out of 5 Stars

, Tadley - More than a year ago.

A thorough examination of the problem and efficient resolution

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

Richard, as ever, is very kind, speedy an efficient. The service is incredibly helpful and good to get an easy res0ponse to an email when problems occur

5 out of 5 Stars

, Basingstoke - More than a year ago.

Very experienced and friendly engineer.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

I cannot praise Richard highly enough. He is friendly without being patronising. He explains what he is doing as he goes along, so that even I can understand it, but again without making me feel stupid. My lap top is now in tip top shape and he makes IT seem easy. Thank you Richard

5 out of 5 Stars

, Basingstoke - More than a year ago.

After disasters it always a pleasure to hvve Richard in to sort us out

5 out of 5 Stars

, Basingstoke - More than a year ago.

Quick, professional service at a reasonable price.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Laptop problem fixed efficiently.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Very pleased with the service I received today, Richard was so professional and easy to talk to regarding the problem that I had with this computer, also pleased to say he solved the problem, even if the outcome was not so good I would still have been pleased with the work he done and the advice he gave me, I would certainly use him again and phone him if I was to purchase a new laptop. And recommend him to others. Thanks again Richard. Mr J Taylor

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was very helpful with my Wi-Fi problem as I have had this problem for a while, I am thankful to Richard for his help and hopefully I wont have a Wi-Fi problem anymore.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Very good service, resolved the main issue and updated a number of other background concerns - very friendly and knowledgeable.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard as always is extremely good at his job, and always leaves with so much help its brilliant! sorts out all my problems as if there is nothing to worry about, which is wonderful and a great help. I would recommend PC PAL to anyone who needs help with the internet and computer troubles as they seem to vanish into thin air!
Miss Georgina Bayford.

5 out of 5 Stars

, Basingstoke - More than a year ago.

just a very great experience to have such a qualified and helpful service many thanks

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard proved to be very competent and communicated in a simple and straightforward way which made our understanding so much more beneficial. Would most definitely recommend Richard to any friends/colleagues that needed computer advice/repairs.

5 out of 5 Stars

, Alton - More than a year ago.

Excellent service by a friendly and helpful guy.
Thank You, I will certainly recommend this service to any user.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard managed to transfer an old programme to my laptop that I would have been lost without! I had been told by others it was not possible. He is extremely knowledgeable,it is all working OK and I am very grateful.

5 out of 5 Stars

, Hook - More than a year ago.

A very prompt response and quick resolution to my PC problem. Richard saved me the expense of a new computer, thank you.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Always very helpful and can be relied upon to give good service.

5 out of 5 Stars

, Andover - More than a year ago.

Mr Hunt arrived in the agreed time slot, was well groomed, His approach was friendly and polite. Got to work immediately and achieved all that was asked of him in a confident manner.
Mr Hunt has visited us previously and that is why we are able to recommend him and his workmanship.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard patiently answered all my queries about computer use and gave helpful advice.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt got to the problems I had on my desktop straight away. And was so highly skilled at everything, he did. He was also very friendly and helpful. I would certainly recommend Richard Hunt every time. Many thanks.
Mark Guggiari Friday 14th

5 out of 5 Stars

, Basingstoke - More than a year ago.

I knew about PC Pal and Richard through my work - so knew he was knowledgeable and efficient. PC Pal would always be my first choice if problems arise again.

5 out of 5 Stars

, Hook - More than a year ago.

Richard is probably the most knowledgeable and helpfuland friendly it
Engineers I have had the privilege to meet. He did such a great job in sorting out the my PC problems, very much quickly. And was very pleased with his work.

5 out of 5 Stars

, Basingstoke - More than a year ago.

As always Richard attended when he said he would and fixed the minor issues I had without fuss and to complete satisfaction.

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is an intelligent and efficient asset for you guys - I wish our company IT staff were so good!

He also has a great balance of respect and friendliness and I do recommend him to friends.

5 out of 5 Stars

, Reading - More than a year ago.

Think we need a course in using Windows 10. Have suggested that Richard writes a book for computer illiterates like us, but he didn't seem keen on the idea!

4 out of 5 Stars

, Basingstoke - More than a year ago.

Richard always provides excellent service and very helpful. Would recommend company to anyone needing computer help.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard hunt was very helpful with my laptop and even calling to say about the laptop needed another part to it, Richard was kind.
I am grateful to him on getting my laptop repaired in a matter of days.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Following PC pal`s suggestion. contacted BT re the high reading on my hub. They are currently monitoring. Waiting result.
Thank you .

4.25 out of 5 Stars

, Andover - More than a year ago.

Problems once again fixed quickly without fuss or high cost, thank you.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Problems fixed quickly without fuss or high cost, thank you.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Engineer was prompt, professional, courteous and explained matters in non-technical language - much appreciated by non-technical customers.

5 out of 5 Stars

, Alton - More than a year ago.

Really helpful and really efficient. I understood everything Richard explained. So impressed I've booked him again for later in the month. Thank you so much.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was excellent. Turned up on time, brought the right parts. Installed them expertly and quickly. He was done in the hour and had the machine repaired and altered to enable use in the USA as well as here. I can t speak highly enough about the service. Well done.

5 out of 5 Stars

, Tidworth - More than a year ago.

What can I say, if you have a PC problem then you call PC Pal. Richard Hunt is always polite, friendly, Knowledgeable and always explains in clear terms what he is doing and why. If you need to call anyone then call PC Pal

5 out of 5 Stars

, Tadley - More than a year ago.

The engineer had a broad range of knowledge allowing him to cover problems on several devices in a professional and timely manner

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard sorted the problems I had with my PC and also explained how to install windows 10.
Excellent service as usual. Would recommend PC Pal to friends & family

5 out of 5 Stars

, Basingstoke - More than a year ago.

Prompt and efficient service. PC now faster. Unfortunately am still unable to access Moonpig and Poker sites but think this is due to my ignorance as Richard did gain access to these during his visit.

5 out of 5 Stars

, Tadley - More than a year ago.

I'm not very fond of completing feedback forms but wanted to this time, as I want to record my high appreciation of the service Richard provides. Richard's technical knowledge is excellent, as is his determination to solve problems and find solutions, as is his friendliness, helpfulness and courtesy. I have used Richard many times and will continue to do so.

5 out of 5 Stars

, Hook - More than a year ago.

Richard done a great job, I will recommend him to anyone who has a PC problem.... great job

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Reading - More than a year ago.

All round good experience. I know I can trust Richard with all my PC issues and repairs. Thank you

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

First rate service from a knowledgeable professional.

5 out of 5 Stars

, Tadley - More than a year ago.

I found the person to be very friendly and helpful I would recommend him in the future
Kind Regards
Jane Lofts

5 out of 5 Stars

, Basingstoke - More than a year ago.

I have called Richard 3-4 times in the last few months, first to set up my new PC , second to sort out some Cloud storage and lastly to fix an issue with corrupted directories. Richard is always prompt, courteous and, for me rather important, patient. Critically the issue is always sorted out and he also displays a lot of flexibility which is also important to me. Excellent man to have around and I will continue to use his services.

Regards

Andy Gillham

5 out of 5 Stars

, Basingstoke - More than a year ago.

Fantastic, fast, polite and friendly service. Would recommend to anyone.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was, as ever, clean & tidy, cheerful and most of all Competent and Efficient. He went about the job in a very professional manner.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Very thorough and friendly engineer who explained the various stages of the repair clearly.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Very polite person,certainly cleared all problems efficiently

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

I am very very pleased with the effort that this engineer took to set me up I now have a working computer. I can't praise Richard too highly. Thank you.

5 out of 5 Stars

, Bordon - More than a year ago.

Richard regularly supports my work PC which is fundamental to my small business. He is responsive, unfailingly polite, gets on with the job and sorts out any IT issues I may have. Its great to have somebody locally who I can call on. I will be staying with Richard and PC Pal for the foreseeable future.
Andy Gillham
Merlion HR Ltd

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

thank you for quick and efficient service. Richard was very kind and helped me out at a very stressful time. thanks Richard.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Really excellent service. I had laptop screen back cover case replaced as the broken hinge is directly connected to the case. The work was done perfectly by a highly trained engineer for a very good price.Would recommend them anytime!! Thanks

5 out of 5 Stars

, Basingstoke - More than a year ago.

Fantastic Value, Fantastic speedy service, Fantastic problem solving.
A real WOW factor.

Ken Parratt

5 out of 5 Stars

, Basingstoke - More than a year ago.

Brilliant job. Would certainly recommend and will surely ask them for help again if needed.

5 out of 5 Stars

, Reading - More than a year ago.

Richard is always our first port of call when we have computer problems because his knowledge and skills are first class; always finding the rroot cause of the problem and explaining it in language we can understand. Thank you Richard.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard has 'rescued' me with my computer/s a number of times now - and has been patient knowledgeable and very efficient. He really does know his stuff. From my first phoning in distress to completion of working computer is and has been very prompt. Thank you Richard with PC Pal.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I received a resolution of the problems I had and advice which will be most useful.

4.75 out of 5 Stars

, Hook - More than a year ago.

thank you for all your help Richard I am very satisfied with your servis and would recommend you to all my friends

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt has solved PC problems for us over the past few years.
His work has always been to a very high standard, & always carried out in a timely fashion.
This,coupled with his customer relation skills, ensures that he always presents a very professional image. He certainly is an excellent ambassador for your organisation.

5 out of 5 Stars

, Basingstoke - More than a year ago.

An extremely useful addition to my trusted suppliers.

5 out of 5 Stars

, Bagshot - More than a year ago.

I thought the service was good
the engineer was very perlite

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

thank you Richard for fixing my computer your serve's was second to none and nothing
was to much trouble I would recommend you to all my friends

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Very impressed. I would certainly use the service again and would recommend it to others.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt is a very knowledgeable engineer.

5 out of 5 Stars

, Tadley - More than a year ago.

Very friendly , helpful . And being 70 years old even I could understand what he was doing and why. And I have now got piece of mind.that my computer is running well..

5 out of 5 Stars

, Alton - More than a year ago.

5 out of 5 Stars

, Basingstoke, Whitchurch - More than a year ago.

Richard was most helpful in explaining the computor faults

4.25 out of 5 Stars

, Tadley - More than a year ago.

As always, Richard was top class in everything he did including the complete reload of my operating system and the upgrade to Windows 10.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard took my desktop away with him because I, and he hought it would be better for him to work on it away from my presence.

It proved he correct solution as he discovered that the new PSU was faulty.

I will also recommend him to others who have problems with their pc's.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Again - I was very happy with the prompt service from Richard.

5 out of 5 Stars

, Basingstoke - More than a year ago.

My security problem took nearly 3-hours to fix as it was clearly a process of elimination from a long list of potential issues. But, the problem was found and fixed.

Richard is always friendly, helpful and informative. If you need help, call PCPAL.

4.5 out of 5 Stars

, Tadley - More than a year ago.

Richard is a very pleasant person. As an engineer he, again, is very good.
He took time to explain what he was doing and at finish of the job explained what might have happened to cause the restarts.
I will have no hesitation to recommend him to friends.

5 out of 5 Stars

, Basingstoke - More than a year ago.

All problems resolved and the tablet diagnosis confirmed by PC world who are now repairing it under warranty. Many thanks.
Brian Hay.

5 out of 5 Stars

, Tadley - More than a year ago.

5 out of 5 Stars

, Hook - More than a year ago.

I think this is the third occasion I have used the services of Richard and cant give enough prise.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt is an engineer to be recommended!

4.75 out of 5 Stars

, Tadley - More than a year ago.

An extremely professional service at very good value. Don`t think the computer has been in better shape. Thank you Richard

5 out of 5 Stars

, Tadley - More than a year ago.

Really pleased with the service and would highly recommend PC PAL to anyone.

5 out of 5 Stars

, Basingstoke - More than a year ago.

A very good service without being conned .will advise all my friends to use pcpal ,thanks Iain deans

5 out of 5 Stars

, Basingstoke - More than a year ago.

you did a good Job.
So far no worries.
Thanks

4 out of 5 Stars

, Basingstoke - More than a year ago.

Very prompt and as always very helpful

5 out of 5 Stars

, Basingstoke - More than a year ago.

excellent service, need little bit fast service so that you guys will get more customer

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

I am very satisfied with the help I have received from PC Pal.

Peter Clark is SO good and so friendly and today Richard Hunt helped me with a windows problem ?

4.75 out of 5 Stars

, Andover - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

It is the third time that I have had Richard Hunt service/fix my computer This is because I have always been very satisfied with his performance and his manner. He comes on time in a clean company car, nicely dressed and presentable, gets down to work and does not waste time, seems very competent and has always left me satisfied with the work done. For any future needs I will be calling hkm again.

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I was impressed by the quick response by Richard to my initial 'phone call and then, to have a visit within such a short time, was excellent.
The hourly rate was very good and the service was excellent value for money.
I will certainly call on the company, again, for any future problems.

4.5 out of 5 Stars

, Tadley - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was excellent as always and fixed my email problem in less than 1 hour

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt is always patient and helpful to a 'computer novice' and I couldn't fault his response time or helpfulness no matter what the query. A* for everything

5 out of 5 Stars

, Basingstoke - More than a year ago.

4 out of 5 Stars

, Basingstoke - More than a year ago.

we were extremely pleased with the service we received from Richard

Thank you very much

4.75 out of 5 Stars

, Hook - More than a year ago.

Richard was polite and friendly and, as an older customer, I did not feel patronised at all. I would definitely call him again if necessary.

4.75 out of 5 Stars

, Hook - More than a year ago.

Basically, i run a small building company, my computer is very important in the running of my company, i had been having a few issues with the computer timing out and various other issues with back up programs. Richard came out, gave him a brief description of problems and away he went, within an hour, he had basically fixed it!! He went right into the rubbings of the computer, altered settings that i wouldn't of known existed. Next thing it's running as good as new, I would definitely recommend Richard to anyone, very professional!

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Very pleased with the service ,help and advice given.
Would highly recommend your company

5 out of 5 Stars

, Basingstoke - More than a year ago.

Brilliant service, Mac runs like new!!!!
Will definitely use again!!!!

Just a little note, and not a complaint.
If the engineer is running late, a call or text to let the customer know would enhance the service.

Thanks again though :o)

4.25 out of 5 Stars

, Newbury - More than a year ago.

as always Richard was polite friendly and very helpful. Many thanks.

5 out of 5 Stars

, Basingstoke - More than a year ago.

It was an excellent service and I would not consider going anywhere else!!

4.5 out of 5 Stars

, Radstock - More than a year ago.

Richard arrived in the time slot agreed. He got to work without either delay or fuss. He was smart in appearance and satisfactorily completed the job.
I will use him again if and when the need arises.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Great service, highly recommended. Richard was well informed, friendly and thorough. Many thanks. Oliver

5 out of 5 Stars

, Basingstoke - More than a year ago.

Totally outstanding service , arrived on time and fixed my cctv network issue in what i would say a record time with total confidence.

BIG Thanks

5 out of 5 Stars

, Basingstoke - More than a year ago.

Great Service would recommend

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard, as always, polite, efficient and thorough

4.75 out of 5 Stars

, Farnham - More than a year ago.

this is the second time i have used pc pal, and will use again service is promt, reasonably priced, and friendly and helpful

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

RICHARD HUNT IS AN EXCELLENT TECHNICIAN & IS
ALWAYS VERY POLITE & HELPFUL. VERY HIGHLY
RECOMMENDED!

5 out of 5 Stars

, Tadley - More than a year ago.

computer is now back how it used to be
thank you

4.5 out of 5 Stars

, Hook - More than a year ago.

Richard is a super engineer have used him on previous occasions he is prompt and polite.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was a great great help. Very helpful and made it easy for a 69 year old to understand.

5 out of 5 Stars

, Alton - More than a year ago.

Very friendly and he explained my problem with my computer in a way that I could. Understand,

5 out of 5 Stars

, Alton - More than a year ago.

Richard is both smart in appearence and polite. He arrived within the time slot agreed then got to work without delay and proved he had all the necessary tools with him. He is very competent and I will undoubtedly use him again when the need arises.
I would recommend him to anyone.

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Hook - More than a year ago.

I had the new equipment explained to me and Richard showed me the layout of the new screens. Very pleased with the overall service and will certainly use again. Excellent

5 out of 5 Stars

, Basingstoke - More than a year ago.

I work in the IT industry, and I know too well how no-one can know it all; self-learning to solve problems at home can be very time consuming and expensive if you get it wrong.

Richard took a very consultative and helpful approach to solving the IT problems I had at home but also continues to be a source of good advice for smaller questions. This level of service is unheard of from larger companies and is the reason why I will continue to use PC Pal and also recommend it to any friends who need help like this too.

Please keep hiring great people like Richard; and delivering the highest levels of service!

Kind regards,

Rob Blackler

5 out of 5 Stars

, Reading - More than a year ago.

Can't believe it took me so long to get round to this - I've been putting up with a flaky machine for months, and Richard very quickly diagnosed the issue (failed RAM board) and fixed it. He also set up my shared drive so that both Mac and PC can reliably find it, which has already saved me so much time. Delighted that he can work confidently on PCs and Macs as I work in a mixed environment. Wouldn't hesitate to recommend.

5 out of 5 Stars

, Tadley - More than a year ago.

very nice chat did all that was asked

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

As always very friendly and professional, problems sorted every time.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was polite and resourceful in solving the problem

5 out of 5 Stars

, Hook - More than a year ago.

Within 24 hours of the call, the problem was fixed. From the initial call, Richard diagnosed the problem and brought a spare part with him. Fault actioned in 30 minutes and as a bonus, cleared some old security software features so the system was now even more responsive! Many thanks for an excellent service.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is a highly competent person with whom one has immediate confidence. He explains clearly what he is doing and attends to all ones requirements.

4.75 out of 5 Stars

, Farnham - More than a year ago.

My PC required alot of work to be done/updating and Richard carried this out in a calm and professional manner. Very pleased with the service and will definitley use again. I would recommend PC Pal to friends & family

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is great. He is always quick to respond to our request and is able to advise us on new equipment and effective solutions for our business.

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Tadley - More than a year ago.

all my problems sorted in a competent and friendly manner would definitely use again and would recommend to my friends and business collegues

5 out of 5 Stars

, Basingstoke - More than a year ago.

Extremely happy with the service. Will definitely use again

5 out of 5 Stars

, Bagshot - More than a year ago.

Found Richard to be very helpful and efficient

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt(Basingstoke)is reliable & very knowledgeable. I would recommend him to anybody with a computer problem. Very satisfied with the service he gives!

5 out of 5 Stars

, Tadley - More than a year ago.

I m well satisfied with the work done n recommend to all. It's far more better than in PC World.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Not being very computer savvy, was very happy with Richard,s expertise , and helpfulness. Would use again if necessary.

4.25 out of 5 Stars

, Hook - More than a year ago.

Efficient, Friendly, Knowledgeable service will definitely use again.

5 out of 5 Stars

, Basingstoke - More than a year ago.

The engineer was extremely helpful and explained things in a clear and precise manner. I will certainly recommend you to anyone needing help with their computers

5 out of 5 Stars

, Basingstoke - More than a year ago.

competent and professional service would recommend.

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.25 out of 5 Stars

, Alresford - More than a year ago.

service was very good engineer was very polite. and pleased with the outcome of his work, thankyou!

4.25 out of 5 Stars

, Andover - More than a year ago.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

4.5 out of 5 Stars

, Andover - More than a year ago.

Second timeI have had to call on Richard's services; would definitely recommend him. Richard is very knowledgable and quick to find the route of the problem.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

This is the 2nd occasion in probably 2 - 3 yrs I have called upon Richard PAL services.I had a problem for which I sought advice, As expected it was soon no longer a problem, A visit by Richard rectified the matter. Thankyou once again. D.W.Temporal.M.B.E.

4 out of 5 Stars

, Basingstoke - More than a year ago.

Richard very quickly and efficiently set up my new PC (including setting up internet, e-mail, printer, wireless network, loading new software, transferring data from my old broken PC and demonstrating Windows 8). He is very thorough, very knowledgeable and very friendly - I highly recommend him and will definitely contact him again if I need his services.

5 out of 5 Stars

, Woking - More than a year ago.

I was very impressed at the technical ability of Richard. Thank you very much

5 out of 5 Stars

, Basingstoke - More than a year ago.

First impression Clean smart and very polite.
Sorted the problem out and carried out additional work that would improve my computer workings Gave me some valuable advice on how to use key points.
Would definitely use and ask for Richard,again when I have a problem
Thank you for the excellent service.

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I have no qualms in recommending Richard. He is so knowledgeable and helpful. Besides sorting out my original computer problems, he was happy to advise on and rectify other technical issues that I had.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was very efficient and very helpful.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Very quick to offer an available appointment slot, after we spilled water on a laptop. Kowledgeable and friendly service. Many thanks

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is a very knowledgeable engineer who has become my go to guy!

4.75 out of 5 Stars

, Radstock - More than a year ago.

I am a 78 year old pensioner and was not brought up in the computer era.I needed help and Richard really helped to resolve my problems with my new laptop, which was most appreciated, that I had recently purchased. The service was excellent and he left me with a lot more confidence in my ability to use a Laptop

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was very prompt in replying to my plea for help,arrived whrn he said he would fixed the problem,was friendly and very polite,this is the secont time he has helped us,the last time about four years ago,i would recomend richard to anyone,well done pcpal,thanks roger.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

A pleasure to do business with PC PAL, very helpful and always willing to sort out any issues.

5 out of 5 Stars

, Camberley - More than a year ago.

this is the third occasion on which I have used your service. Each time the engineer who dealt with my problems was Richard hunt and I would recommend him to all.

Ian mccaffrey

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt solved outgoing E mail problem quickly and efficiently, which is what the Virgin Media engineer had been unable to do
Richard installed a new tower, transferred all our data and programmes and explained everything at each stage in a clear an understandable way. Truly excellent service

5 out of 5 Stars

, Camberley - More than a year ago.

Very prompt service. V competent and friendly engineer. I still have work to be completed so await outcome

5 out of 5 Stars

, Basingstoke - More than a year ago.

The engineer was very good and was able to answer any question asked, he also cleared up a few other problems found during the original repairer. would use again

4.5 out of 5 Stars

, Tadley - More than a year ago.

I would trust only Richard Hunt with my beloved laptop. He is so thorough, and with patience and understanding, sorts out my queries and problems which had seemed unsurmountable to me.
My computer is running beautifully now and I am, as always, a very happy and satisfied customer.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Very friendly engineer and excellent service, nothing was too much trouble.Would recommend
your company to friends. Thank you.

4.75 out of 5 Stars

, Tadley - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Found Richard to be very confidant in what he was doing in sorted my PC problems.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

Roger Hunt has serviced my Computer and my two iPads, one of which belongs to my wife over a period of two years or more.He is extremely knowledgable and professional in the way he goes about his work and always explains what he is doing and gives advice if I ask him about matters relating to computer technology.
I no longer need to worry if things go wrong with my computer, which reduces any stress and gives me a complete peace of mind.

4 out of 5 Stars

, Tadley - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Every thing sorted out satisfactorliy

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Tadley - More than a year ago.

Very informative, helpful, friendly and professional. Fixed the damage done by a difficult virus, I felt the extensive and tricky work was done quickly and did not feel over charged. Very greatful.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Did everything required in a friendly and effiecient manner

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

From the moment I first called Richard I knew I had contacted a company that would provide excellent service. Richard worked calmly and professionally and took the time to answer my questions at all stages. All faults (and there appeared to be a few !!) were resolved totally. Richard even gave me some valuable tips and advise on how to keep my system safe in the future. I would recommend Richard Hunt to anyone who requires a professional and cost effect service.

Mervyn Hughes

5 out of 5 Stars

, Tadley - More than a year ago.

He was very quick in diagnosing the problem, quick in remedying it and clearly explained what he was doing. He suggested a low cost improvement to security which I took up. The second task was performed very efficiently and to my complete satisfaction. He was good natured and used non-technical language to explain options for the future.

4.75 out of 5 Stars

, Camberley - More than a year ago.

The engineer, was on time, knowledge endless, all my needs and especially questions answered in full. this was the third time I have used PC Pal and again nothing but prise. Thank you David Taplin

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is always very helpful and explains what he has to do and why and is always very pleasant and polite.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Fantastic service, Fantastic value and Richard is a very clever IT Engineer.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard came in the allotted time, He new the problem straight away. did a very good job. highly recommended for him, and also your Company. all very professional. Thank you

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Very good and efficient service given by a friendly, knowledgeable and helpful engineer.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

We can rely on Richard to be prompt, friendly and give excellant service.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Extremely helpful setting me up after the death of my old desktop computer. Transferring all my data across.

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Very friendly and helpful. Fixed fault quickly and easily.

5 out of 5 Stars

, Tadley - More than a year ago.

Richard was extemely helpful, efficient and explained everything in a language we could understand.

Would definitely recommend Richard to our friends and family.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I was extremely happy with the service provided by Richard. Not only did he fix my laptop screen, he gave me some handy tips re Windows 8. I was certainly use Richard again and have already started recommending him to friends.

5 out of 5 Stars

, Basingstoke - More than a year ago.

This is the second time I've used PC PALL> Richard is excellent. Very friendly and explains what's he's doing should you wish to learn. Top value service at reasonable prices. Thanks

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard came out within 24 hours of my call and fixed all the issues we had with an overheating hard drive. He also cleaned up all the disc space to make the PC rum more efficiently. I will definitely use his services again.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Highly competent individual and resolved my various problems efficiently

4 out of 5 Stars

, Alton - More than a year ago.

4.5 out of 5 Stars

, Hook - More than a year ago.

Richard hunt is a very helpful person and certainly knows a lot about computers! nothing is too much trouble for him.

5 out of 5 Stars

, Tadley - More than a year ago.

Richard could not have been more helpful in putting right shoddy workmanship from John Lewis engineer ,which had been part of the package when I bought my new computer

I am now a very happy bunny.

5 out of 5 Stars

, Hook - More than a year ago.

this is the second occasion on which i have used the conpany and the same engineer.
should it prove necessary to use an engineer
in the future, i will have no hesitation in
calling PC PAL

5 out of 5 Stars

, Basingstoke - More than a year ago.

This is the second time Richard has helped us with our PC issues, & on both occasions we found him to be prompt, efficient & above all, honest about what needed to be/could be done. Definitely now on speed dial.

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

This young man was very pleasant,very efficient and explained everything he was doing so that I understood what was taking place. Due to this attitude I had no problems in feeling that I had value for money. Well Done

5 out of 5 Stars

, Tadley - More than a year ago.

Richard was very polite and knowledgable. He answered all my questions and explained to me about the problem. He was on time and did an extremely good job. I would not hesitate to recommend him to any of my family and friends.

5 out of 5 Stars

, Hook - More than a year ago.

One could not have a more friendly and efficien operater

5 out of 5 Stars

, Basingstoke - More than a year ago.

A pleasure to see Richard again. He just gets on with the job and does it expertly.
I also know I am not being ' ripped ' off and I have value for money. He is my pal engineer!

5 out of 5 Stars

, Basingstoke - More than a year ago.

Simple, for someone who knows, data retrieval job. Not a hard job but I was paying for the knowledge.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Most impressed with the service. Richard arrived within the allotted time frame, was very professional throughout, and paid very close attention to detail. Cost was most reasonable and, unlike Apple, you were prepared to give and standby, an upfront quotation.

I would certainly recommend you again based on my experience of your firm.

Thank you

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was extremely efficient, he wasn't happy that he had totally cured the problem so took the machine away and worked on it at home. Returned next day with a fully working PC.

Would be happy to recommend Richard to anyone with a sick PC.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I had several problems with my Windows Vista PC and all of these were fully investigated.Their were several issues that were explained to me ,so that in future would not give me so much problems.
Very satisfied with Richard visit and so far have called on his services on three occasions.JOHN PEACOCK

4.5 out of 5 Stars

, Tadley - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard arrived at the time he promised and worked on my laptop for about an hour, taking it all apart and cleaning it - we'd had the builders working on our house for about 3 months with the inevitable dust build up. He also gave us some advice about our new router and the fact that it is a long way from our computers.

I'd recommend him to anyone who needs a computer service engineer.

5 out of 5 Stars

, Basingstoke - More than a year ago.

PC running much better and advice re. BT infinity cabling much appreciated. Thanks.

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Sorted out all my problems laptop now working well. many thanks

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

I am impressed with a really great, fast service. I called this morning and PC problem was fixed by the afternoon. Friendly and efficient. Thank you.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard, is a very capable and conscientious worker.

5 out of 5 Stars

, Alton - More than a year ago.

Easy to book without long waiting list. Came at a time suitable for me. Very friendly and knowledgeable. Not only ixed my issue but gave demonstration. Also advice shared on numerours issues such as broadband providers, online storage, software ect. Thanks.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Arrived on time and sorted out all our problems

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was a very knowledgeable engineer and explained everything to me in terms I could understand, and he was very pleasent and did eveything he could to fix my laptop.

5 out of 5 Stars

, Hook - More than a year ago.

I was very pleased with his work etc.i would not hesitate to use pc pal again.

5 out of 5 Stars

, Hook - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

As usual I was impressed by Richard's efficient service. He responded quickly to my call and resolved the problem within an hour. I would highly recommend Richard to any one who needs help with their computer.

5 out of 5 Stars

, Hook - More than a year ago.

Richard arrived, listened to the problem, started working on my Lap-Top straight away, the problem was found and sorted out. Richard was very polite, I would not hesitate to call him again and I would certainly recommend him. thank you very much.

5 out of 5 Stars

, Tadley - More than a year ago.

Richard explained what he was doing clearly and what I needed to do to complete the recovery of my files after he had set the recovery script in motion.

I found this very helpful and would certainly use him again.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Diagnose and replace failed hard drive - Richard was very helpful & knowledgable & explained what he would be doing and what was required in order to reslove the problem

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Excellent service, reasonably priced, can recommend.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Camberley - More than a year ago.

Very pleased with the support and help received. Richard was able to sort my initial problem out and then correct issues regarding windows updates and wireless network issues that had affected the machine, probably from when it was built. Very happy with the outcome and would not hesitate to use Richard again.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

A prompt and efficient service. Richard's knowledge and expertise gave us the satisfaction that we had picked the right Company to sort our computer problems. We would not hesitate to call the Company in again.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard responded promptly to an urgent request. He came fully equipped to do the job, completed the job efficiently and exactly as requested. Whilst at the office he even set up email on a mobile and advised on server access which is more than he was asked to do initially. I would have no hesitation in recommending him again

5 out of 5 Stars

, Alton - More than a year ago.

Richard was on time, and I was more than satisfied with the standard of help he gave me, not to mention the patience he showed in explaining how to access various programs to a 70 year old computer dinosaur.

5 out of 5 Stars

, Andover - More than a year ago.

Very helpful and courteous, sorted out my computer problem quickly and efficiently.

5 out of 5 Stars

, Winchester - More than a year ago.

came the next day, very experienced, and I am very pleased with the service,will till all my friends

5 out of 5 Stars

, Alton - More than a year ago.

Fast and efficient

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Nothing negative a very helpful person, arrived on time even though I put him back by fifteen minutes, very impressed

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard solved our laptop problems efficiently and gave us good advice.

Message for Richard. The pulsing Firefox Icons in the Tool bar of the PC recurred when opening an e-mail and a small spinning circle was at the end of the cursor arrow. Other icons on the Tool bar also pulsed when pointed to. Shutting the e-mail and reopening it stopped the pulsing.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

I am very pleased with all of the work that Richard has completed for me, there seems to be no problem
that cannot be fixed.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was absolutely fantastic - very professional and clearly very good at his job - all the issues were sorted within the time frame specified - thank you!

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is a competant engineer, that gets on with job. He responded very quickly and I would certainly recommend him and PC Pal to anyone having problems with their computer.

5 out of 5 Stars

, Alton - More than a year ago.

Richard was very helpful and knowledgeable, and resolved our pc problems.

5 out of 5 Stars

, Basingstoke - More than a year ago.

He has been very efficient and helpful and very pleasent

5 out of 5 Stars

, Basingstoke - More than a year ago.

I have used the services of Richard Hunt on two occasions and have found his e xpertise and knowledge is of the highest degree, and would recommend him at the highest level.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was efficient, effective and did the job. I would use him again.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was excellent from start to finish. He methodically resolved a tricky problem with a calm and efficient approach. I would definitely recommend him and will of course go back to him in the future, if needed. A first class service.

5 out of 5 Stars

, Basingstoke, Whitchurch - More than a year ago.

Richard is very polite, courteous and professional. He completed the repair to my lap top efficiently and provided a receipt. An excellent service! I will use pcpal service again. Thank you.
Please do not share my personal information with third party.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard arrived exactly on time and diagnosed the problem very quickly and efficiently. I will have no hesitation in calling you in again

5 out of 5 Stars

, Tadley - More than a year ago.

It was so good to get a friendly response on the phone, a helpful and 'just got on with it' engineer and a successful result in our own home the same afternoon - perfect - thanks

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard had a very helpful manner and inspired confidence with his technical ability.
I will recommend him if asked for a PC 'doctor'.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

excelent in all respects

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard managed to fix the problems that had even baffled the experts at Vodafone. Wonderful. Thank you.

5 out of 5 Stars

, Basingstoke - More than a year ago.

What a pleasure to deal with someone who certainly knows his job. Richard Hunt carried out of what was required, in a very efficient and professional manner.

In this day and age, it is comforting to know that I have a qualified engineer of whom I can trust with my p.c.

Cindy Rouse

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard always solves computer issues quickly and without a hassle

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

I contacted Richard (I had kept one of the advertising postcards)in the afternoon and he was able to come out the following day and arrived well within the specified time slot. He was very pleasant and explained everything he was doing to repair my computer.

4.75 out of 5 Stars

, Hook - More than a year ago.

Very impressed with Richard and intend taking out a service contract when my apple care expires.

4.75 out of 5 Stars

, Tadley - More than a year ago.

We know nothing about the workings of computers, but Ricahrd explained items in English to myself which was very helpful. Thank you

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard, Does not make me feel like the idiot I am when it comes to computers.

All I need is that my computers do the important if limited amount of work that I nee from them and He supports me in this which is great

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is obviously in control of the situation,he never seemed troubled with any of the items I requested attention too. He spent about two hours at my address nothing was to much trouble.I would certainly use the service again, and pass on P.C.Pal to any of my friends.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

richard always gets straight to the problem without wastiing time.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

I would definitely recommend the PC Pal service to anyone else having computer difficulties - Richard was most helpful and prompt. We were very happy; thank you!

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

i use a pc myself, i'm not an expert, but i get by.
i purchased a apple ipad for my wife, and was told by the shop assistant that it was quite easy to set up, i had a go, and thats when i called in Richard, ihave used him before, and he sorted it out, it was quite confusing but he talked us through it, and my wife who is 81 years of age is really enjoying the experience.
Thank you for your help.
Frank Stephens.

4.75 out of 5 Stars

, Hook - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

As above, very satisfied with the service. Will recommend PC Pal to any friends that might need your services

5 out of 5 Stars

, Basingstoke - More than a year ago.

Arrived on time,explained the problems I was experiencing with the computor.Set about rectifyng and explaining all the actions he was carrying out.
Completed all my requests with new update on Norton Security and explained how I can pay on line in 59 days time.
Very Satisfied JOHN PEACOCK.

4.75 out of 5 Stars

, Tadley - More than a year ago.

Fast and friendly service from Richard. Will definitely call for my future needs for my pc. Very satisfied overall and will recommend to others. 🙂

5 out of 5 Stars

, Basingstoke - More than a year ago.

As the Director of Northwood Basingstoke Ltd the best Lettings and Estate Agent in Basingstoke we have used Richard at PC PAL a couple of times. He turns up when he says he will turn up and has fixed both the problems that we had promptly and efficiently. I would be happy to recommend Richard for any domestic or business issues. Thanks again Richard. John Sparshatt-Worley

5 out of 5 Stars

, Basingstoke - More than a year ago.

Great, prompt service. Very efficient

5 out of 5 Stars

, Basingstoke - More than a year ago.

4 out of 5 Stars

, Hook - More than a year ago.

Very competent engineer, very pleasant to deal with

5 out of 5 Stars

, Basingstoke - More than a year ago.

4 out of 5 Stars

, Hook - More than a year ago.

Richard provided a thorough inspection of my computer after it was failing to start and solved the problem and ensured it was performing correctly. He also advised me to purchase a surge plug socket. I found Richard very helpful and he explained what he was doing in a way that I understood. I would have no hesitation in using PC Pal again in the event of any PC problems

5 out of 5 Stars

, Basingstoke - More than a year ago.

Really pleased that Richard could recover my data when others were unable to.

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Waltham Cross - More than a year ago.

The engineer understood my explanation of the problem and suceeded in restoring the computer to full working order. He was quietly efficient.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

The response was good and the engineer was very efficient and explained what he was doing and why. The original fault was quickly found and rectified so he used the remainder of the time fine tuning my PC so it now runs better than new.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Hook - More than a year ago.

Richard, is on time; competent and efficient. I fully recommend his services to others.

5 out of 5 Stars

, Hook - More than a year ago.

My laptop was as far as I was concerned beyond repair however Richard worked his magic and I am now a laptop owner once more and it also came back looking like new which is in itself no small feet as I have 2 toddlers with grubby hands. All at a very reasonable cost. Awesome.

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Fleet - More than a year ago.

The PC Pal IT engineer Richard Hunt has the knowledge and expertise to sort the problems quickly and correctly. I would recommend Richard Hunt to anyone needing computer help.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I would recomend Richard Hunt to anyone who needed a computer repair, and advice. His practical and technical knowledge is superb and I am totally happy with his service.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I was most impressed by the turnout of this young man, his attitude to the job was excellent and very pleasant to talk to nothing was to much trouble for him. Thank You

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was prepared to answer all my questions (including some very basic ones) in terminology I understood. I now have two computers up and running more efficiently! Thank you.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

Having moved house a couple of weeks ago and working from home with little technological knowledge, my home office set up was a bit of a shambles. Not at all helped by the fact I could not get a wireless connection on my laptop.PC Pal in the form of Richard came and within the hour the problems were sorted allowing me to get my office properly set up. Very highly rated by me.

5 out of 5 Stars

, Basingstoke - More than a year ago.

This was the first time I had used PC Pal Basingstoke. Richard Hunt answered my initial phone call promptly and made arrangements to visit my home to resolve problems with my PC. He arrived on time and methodically investigated the problem. He explained what he was doing each step of the way and gave technical advice. He came well equipped with physical tools and software utilities to identify problems. He was able to identify the cause of my PC problem (a faulty RAM module) and advise what to do next within an hour. I was impressed by his customer service and believe he has the knowledge and skill to undertake a range of PC repairs. I have no hesitation in recommending his services.

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

PC Pal were quick to respond and resolved the problem on the spot. Good value for money. I would recomend them to others

4.5 out of 5 Stars

, Hook - More than a year ago.

It was a delight to have somebondy that was both diligent and knowedgeable. I recommend anyone to call Richard if they have a problem or would like reliable back up.

5 out of 5 Stars

, Hook - More than a year ago.

Exellent sevice on time a very capable guy. Many Thanks

5 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Tadley - More than a year ago.

A very friendly and informative engineer, he gave sound advice, I will certainly keep your card and use you again, if needed. I will certainly recommend you.

4.75 out of 5 Stars

, Hook - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard appeared at the time he said he would - spent quite a long time on my computer (not his fault as he had a hard drive to replace) and very efficiently managed to restore my files from crashed hard drive. Very helpful - thanks

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard diagnosed the problem as to why my desktop was blue-screening and then patiently went about fixing the problem with AMD's video drivers - explaining what he was doing every step of the way. And then went onto to advise me how to set-up my third screen. Many thanks for such an excellent service

5 out of 5 Stars

, Crowthorne - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

we found your compeny to be of very high standeds richard was very freandly very help full and spent time explaing whot was wrong with pc and gave us very good advice and correted all problums we will be recomeding your compeny to familey and freands thankyou for all your help and if we should ever accour a problum with are pc we will now know who to call thanking you for all your help which highly appreated ms clarke

5 out of 5 Stars

, Basingstoke - More than a year ago.

The engineer arrives on time .Very Friendly , Pleasant ,Helpful and Efficient. For all my IT needs in future at home or at work, PC Pal will be my number one service provider from now on.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was efficient, professional and clearly knew what he was doing - it was great to get my PC working again

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

Fast and effective service. Would definately use again and reccomend.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard gave me an unbiased view of my computer & facilities, answered a number of questions satisfactorily and overall gave me the impression that he knew his business .
If there is any criticism I might like to have received a quicker response from my original call.

4.5 out of 5 Stars

, Alton - More than a year ago.

The service was excellent, and I would certainly use PCPAL again if I have any further computer problems. I would certainly recommend the service to anyone who had PC problems, and was looking for someone to solve problems.

5 out of 5 Stars

, Tadley - More than a year ago.

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

This was Richard's second visit - to deal with a problem unrelated to first one. Once again the problem was diagnosed and sorted quickly and efficiently; and I was given a clear, jargon-free explanation of what the problem was and how it had been rectified. I am very happy with all aspects of the service which Richard provided.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard explained the background workings of the computer in a way that I, as a person who does not have a clue about anything other than using the various programmes, was able to have a better understanding of the ‘box’ of tricks, so to speak. Again a first class service at second class prices, I would highly recommend PC Pal.

5 out of 5 Stars

, Tadley - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I felt immediately comfortable with Richard when I met him at a network event. I knew then that if I needed PC support, Richard will be my man. I was right. Richard delivered a good old fashion prompt quality service. As for his technical knowledge...WOW! Miles ahead of any competition. Plus good value! Highly commended. p/s I have suggested to a friend's son in London to consider a PC Pal franchise.

4.75 out of 5 Stars

, Hook - More than a year ago.

Thank you for your prompt, excellent service and follow up advice.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Useful visit, didnt blind me with IT jargon, just did what needed to be done

5 out of 5 Stars

, Basingstoke - More than a year ago.

excellent service,a pleasant and easy transaction. many thanks to Richard.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard, is pleasant and polite , who obviously knows his stuff. Gets on with the job with no fuss, sorts out the problem quickly and efficiently. Very good value for money.

5 out of 5 Stars

, Farnham - More than a year ago.

Your website gave me comfort having looked at a couple of competitors (I am naturally cautious when selecting new suppliers)- and the various testimomials helped me make up my mind. I spoke to Richard on the phone who seemed and is very genuine. He was willing to take on any task when he arrived ( he did a variety) and quickly(such speedy fingers) found the problems, without me feeling embarrassed that I had not been able to resolve them myself.He has a good sense of humour too which meant we quickly built rapport. Richard is going to do some more work for me shortly once he has found some replacement parts. Overall he has done everything I wanted and more and is definately value for money- I wish in hindsight I had called him earlier in the year. Thanks.

5 out of 5 Stars

, Basingstoke - More than a year ago.

I was referred to Richard by one of his satisfied customers and found the service to be very quick and efficient and all the problems I was experiencing were resolved. What more do you need! I was very impressed and have already recommended him to my brother.

4.75 out of 5 Stars

, Bracknell - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

I couldn't have wished for a quicker, more helpful response.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard agreed to attend at a date and time that were convenient to me, carried out the work efficiently and had a spare part that was required with him so that we did not need to arrange a follow up. I will use the service again and refer the service to others with confidence.

5 out of 5 Stars

, Tadley - More than a year ago.

I was very impressed with the speedy response to my phone call and Richard was a very friendly clean well presented young man a credit to your company excellent work Well done PC Pal

5 out of 5 Stars

, Basingstoke - More than a year ago.

Phoned around 9 am, slot booked for 12 to 2, had a power cut during morning, rang to cancel, technician called to confirm powercut, power came on technician called and completed job. Happy with all aspects of PC PAL.

4.5 out of 5 Stars

, Basingstoke, Whitchurch - More than a year ago.

Called in response to a card through the door; Richard arrived on-time for appointment 48 hours later & completed according to brief. Time will now tell how effective the completed work was....

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Excellent.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was helpful and got streight to the point.Besides sorting the issues raised, gave some usful advice and explained things clearly.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was very helpful. Didn't mind that I needed extra assistance in items we hadn't discussed. Gave very clear information/instruction

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard was extremely efficient - I don't think I've ever seen anyone move around windows so quickly! Very thorough and did not waste my time, very much appreciated.

4.75 out of 5 Stars

, Tadley - More than a year ago.

Efficient, polite and professional.

5 out of 5 Stars

, Basingstoke - More than a year ago.

Our Desktop Computer Repair Services

Your local PC PAL Engineers are specialists in Desktop / PC services, covering all models of desktops including Apple Macs right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then!  Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay.

newpc Home ServicesNew PC installations

We can help you setup your new computer or laptop correctly.

email Home ServicesEmail Problems

Assistance with either setting up or getting it back.

internet explorer Home ServicesInternet Problems

We can help you get back on-line and surfing again.

Wireless Problems

Solutions for wireless problems.

Internet Security

Get Protected from all the latest threats.

Computer Repairs

Our engineers will make your laptop happy again.

Personal Shopper

Let our engineers help you shop for your new computer.

Viruses & Malware

We are experts at clearing viruses from your PC or laptop.

Slow Computer

Making your computer feel brand new!

Software Problems

Blue screen white text – please telephone us immediately.

Computer Upgrades

Turning your computer into the speedy machine it used to be.

Apple Macs

We can repair Apple iMacs and Macbooks.

Tuition

Giving you a helping hand.  Whatever your experience.

Online Family Safety

We can help you to protect your children online.

Our Laptop Repair Services

Your local PC PAL Engineers are specialists in repairs all models of laptop, netbooks and notebooks, including Apple Macbooks right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then!  Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay. 

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Broken Back Light

We repair back-light issues without replacing the screen.

Liquid Damage

We repair submarine laptops to coffee spills.

Socket Repairs

No power, broken power socket or suspected faulty charger.

Motherboard Repairs

Distorted graphics, powering issues & no image on screen.

Broken Keyboards

We can repair and replace broken laptop keyboards.

Our Smartphone and Tablet Services

Your local PC PAL Engineers are able to repair and provide support for all makes of smartphones, including iPhone, BlackBerryHTC and Samsung models. Your Engineers are also able to repair and provide support for all makes of tablets, including iPadSamsung GalaxyAmazonHTC and BlackBerry models.

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Battery Replacement

Replacing your devices power source.

Email / Calendar Sync

Transfer content between devices.

Liquid Exposure

A simple splash or washing machine incidents.

Software Issues

Devices not starting or requiring a software upgrade.

Wi-Fi Setup

Getting your device connected to the world.

Our Business Services

Your local PC PAL Engineers are specialists in providing IT Support to Small Businesses. We understand that your business will not function efficiently without working computers and a solid internet connection. Whether your issues are slow computers, or your network has gone down, please give your local PC Engineer a call and we can often be there on-site the very same day! So don’t delay and call in the experts as your IT systems are too important to be left to chance!

IT Support Contracts

Our Helpdesk & Support package.

Ad Hoc Support

We support business on a pay as you use basis as well.

Online Backup

Keeping your data safe from fire, theft and failure.

Networking

Set up a better network allowing you to share files and printers.

Office 365

We can help your company work smarter using Office 365.

Apple Macs

We repair Apple iMacs and Macbooks.

Laptop Repairs

We can repair your laptops to make them happy again.

Internet Problems

We help you get back on-line and surfing again.

Internet Security

Get protection from all the latest threats.

Viruses & Malware

We are experts at clearing viruses from your computers.

Slow Computer

Make your computer run like new again!

Software Problems

Anything from BSOD, glitches and your computer cutting out!

Wireless Problems

Cut the chains from your laptop & set yourself free!

Computer Upgrades

Turning your computer into the speedy machine it used to be.

Richard Hunt's Blog Articles

Most Recent Articles

Computer Repairs Basingstoke and Laptop Repairs Basingstoke

We can provide Computer Repair services in Basingstoke and the surrounding areas. In Basingstoke and the surrounding areas we can help set up new computers, remove a virus or spyware, fix broadband or wireless issues, help with email problems and much, much more in Basingstoke.

We also repair Laptops, Netbooks and smartphones in the Basingstoke area. We can replace screens, keyboard, broken DC sockets and much more.

Whatever your problem, please give PC PAL Basingstoke a call on 01256 52 8000 for a discussion about how we can help! We also carry out Laptop Repairs in your Home or Office.

 

Address : 19 Freemantle Close, Basingstoke, RG21 4JH - E-mail: basingstoke@pcpal.co.uk

  • 01256 52 8000
  • Award Winning Service

  • Enquiry Online







  • Our Pricing:

    Our hourly rate is £55 per hour. A 1 hour minimum charge applies. We do not charge for travelling time to your home or office.

  • Payment:

    Full payment is due upon completion of work agreed. We accept payment in cash, company cheque or by cheque (with guarantee card) and debit cards (online payment only). A full receipt will be given.

  • Areas we cover:

    • IT Support for Business

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