Welcome to PC PAL Eastbourne
Computer and Laptop Repairs Specialists
for your Home and Small Business

Call us today on 01323 803 000
for a Same Day Service.

  Testimonials    Enquire Now  

Computer & Laptop Repairs in Eastbourne

Hello my name is Mark Duncan. I am your Local PC PAL Computer Repair Engineer. I live locally and serve Eastbourne and all the surrounding villages.

I provide a personal, friendly, honest and reliable service to you in your own home or office. I am able to offer a comprehensive desktop and laptop repair service including virus/trojan removal, email and internet issues along with hardware upgrades and general troubleshooting.

I can normally visit you on the same day, so whatever your problem, please give me a call on 01323 803 000 for a discussion about how I can help get you back up and running again trouble free.

PC PAL's engineers are qualified and experienced and hold one or more of the following qualifications:

TestimonialsDesktopsLaptopsSmartphones and TabletsBusiness

Hear what our Customers say!

Thanks to all my customers who have left feedback:

4.85 out of 5 stars - based on 436 reviews
A first class response to and fix of our computer problem which was delivered in a relaxed and informative manner. Very impressive, thank you.

5 out of 5 Stars

, Eastbourne - More than a year ago.

4.75 out of 5 Stars

, Hailsham - More than a year ago.

A very time consuming problem patiently worked
through thank you

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I can't fault the service, but charging by the hour would put me off recommending PCPals to others.

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

4.75 out of 5 Stars

, Lewes - More than a year ago.

Mark Duncan responded quickly to our request and proved to be a most friendly and knowledgeable professional. We feel he is an asset to your business.

4.25 out of 5 Stars

, Lewes - More than a year ago.

Marc was great and help to solve the problem we had with our printer and iPad,, we will always call Marc if we have. Any more problems, which Ian sure is lickly with my track record.

5 out of 5 Stars

, Polegate - More than a year ago.

We were so grateful for a prompt visit and for Mark's expertise. We will be recommending him to friends and will not hesitate to call again.

5 out of 5 Stars

, Lewes - More than a year ago.

A great service all round as always. Mark always answers any queries clearly and helpfully.

5 out of 5 Stars

, Seaford - More than a year ago.

Mark solved my printer problem.Will use your company again when required.

5 out of 5 Stars

, Seaford - More than a year ago.

I don't know what I would do without your help!

4.75 out of 5 Stars

, Lewes - More than a year ago.

Mark responded to my call and visited me within an hour and a half. He was friendly and nothing was too much trouble (he resolved a number of problems). I would not hesitate to recommend him.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Problem was resolved, but unfortunately returned. Further rectification done very promptly, and will use service again when I upgrade equipment in near future.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Very pleased to receive such prompt and efficient service from Mr Duncan. I certainly know who to call upon when my next glitches appear.

5 out of 5 Stars

, Eastbourne - More than a year ago.

I phoned because of having rubbish on my pc which was making it hard to send e mails. I was told that help would be round the next day and he was.
What service, I cannot fault PC Pal in any way

5 out of 5 Stars

, Eastbourne - More than a year ago.

It was speedy, friendly and very efficient.

4.5 out of 5 Stars

, Seaford - More than a year ago.

I found Mark to be good company,and most helpful

4.75 out of 5 Stars

, Lewes - More than a year ago.

Having suffered for some days, with a locked down computer unable to receive or send any emails, Mark's prompt arrival was most welcome. He sorted it out and got rid of some bugs and unwelcome items which has improved the speed of the computer

4.5 out of 5 Stars

, Uckfield - More than a year ago.

4.25 out of 5 Stars

, Lewes - More than a year ago.

Vert helpful and patient

5 out of 5 Stars

, Eastbourne - More than a year ago.

First time I have used this company and wont be the last. Speed of response was superb, Mark was polite and professional and quickly solved my problem. Thank you

5 out of 5 Stars

, Seaford - More than a year ago.

Mark is a very professional and genuine person who
is excellent at his job. He resolves the problems in a very conscientious and proficient manner.

I have the utmost faith he would solve any of the problems (especially the latest with no access to the internet) presented to him especially by Microsoft Windows 10!

Also, I would have no hesitation in recommending him to friends to solve their computer problems.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark was great. Just told him the problem and then left him to fix it. The computer which is quite old was behaving "oddly. Mark gave it a health check, stopping failing updates, clearing all of the old rubbish/temp files etc, checking for viruses and that sort of thing...... This is why I need an expert and he truly is. Thanks Mark

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark Duncan is friendly, professional and efficient and was able to resolve the problem quite quickly - i would have no hesitationn in recommending him to colleagues, friends and family.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Time from phone call to visit was under 90 mins. Problem sorted out very quickly and computer serviced. Need I say any more as always Mark could not be faulted

5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

We have used Mark Duncan on several occasions when our computer, router, laptop has let us down . He is most helpful, knowledgeable, friendly very smart in appearance. We would highly recommend him to any of our friends who have problems with their computer. Mark has also assisted with our business computer at our Care Home and will be setting up a new system once we have carried out our extension to the premises.

5 out of 5 Stars

, Eastbourne - More than a year ago.

My first choice for help when needed, I know I can trust you! s clark

5 out of 5 Stars

, Eastbourne - More than a year ago.

As usual Mark arrived on time and was very helpful and installed a new antivirus for me as well as upgrading my Windows 10.
I have always felt reassured that my computer is in good hands when he is working on it
Thank you
Mrs Patricia Marks

5 out of 5 Stars

, Uckfield - More than a year ago.

This is the seconed visit Mark has made to sort out my computer, & I think he has been twice to sort out Brians.
He is so very helpful & always asks if there is any thing else he can help us with on the computer while he is here, not like some callout people who comes in & just does the one thing.
As an older cople its things like this that we find very helpful. I hope all of your team give the same excellent service.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I have used PCPAL before,the was engineer very helpful and corrected my Laptop problem to my complete satisfaction.
I would not hesitate to use PCPAL again.

5 out of 5 Stars

, Seaford - More than a year ago.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Have used Mark before and would definately use him again.He sorted out our problem and gave good advice.

5 out of 5 Stars

, Eastbourne - More than a year ago.

your agent was very able and quick and sorted out our problems very quickly.

5 out of 5 Stars

, Pevensey - More than a year ago.

Many thanks Mark, you got me out of trouble again but I realise I will soon need a new computer.

5 out of 5 Stars

, Seaford - More than a year ago.

Mark is a very pleasant, friendly gentleman who responds quickly and corrects any errors that either I or other persons have made, leaving my computer, clean and workable once again.
Thank you.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark was on time and very helpful in sorting out my computer operating problems.

I would recommend PC Pal if asked for advice in the field of your work.

4.75 out of 5 Stars

, Lewes - More than a year ago.

Very helpful and good advise. It is a real pleasure doing business with Mark

4.75 out of 5 Stars

, Lewes - More than a year ago.

Please please pass on my thanks to Mark Duncan. He has solved my computing problems for a number of years. Always efficient always quick to respond.
A great service.
M.Cotsell.

4.75 out of 5 Stars

, Polegate - More than a year ago.

Mark quickly and efficiently did exactly what we needed, providing helpful tips along the way. Highly recommended.

5 out of 5 Stars

, Eastbourne - More than a year ago.

From my initial phone call through to the completed repairs Mark gave a very efficient and friendly service. Explaining what was wrong as he did the job, excellent value for money

I would recommend Mark and PC Pal and use him again if I need any computer support

4.75 out of 5 Stars

, Lewes - More than a year ago.

Mark solved all the problems associated with my hacked email account quickly and efficiently all the while providing reassance and advice for future computer use. I have confidence in his expertise and would recommend his service to others.

5 out of 5 Stars

, Eastbourne - More than a year ago.

4.75 out of 5 Stars

, Lewes - More than a year ago.

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

I had a nasty virus on my Lap top come up and phoned for Mark to help.He came the next day and Fixed it.What service that was,I always will go to him.

5 out of 5 Stars

, Eastbourne - More than a year ago.

As very much a novice with the internet, it was a joy to have everything simplified in such a friendly and efficient way. Have already recommended you to a friend.

5 out of 5 Stars

, Uckfield - More than a year ago.

First visit another to come after we obtain new Dell computer as recommended by your engineer

4.75 out of 5 Stars

, Lewes - More than a year ago.

Mark is very patient and competent. I am grateful to him for always managing to resolve any difficulties I have encountered

5 out of 5 Stars

, Eastbourne - More than a year ago.

It is always a pleasure to have Mark Duncan here to assist with our needs - we are old and completely novice when it comes to technology - Mark takes all that on board patiently talks us through things - have highly praised him before - and would do again -

5 out of 5 Stars

, Haywards Heath - More than a year ago.

Mark kept me informed on action he was taking and any gremlins present. Most satisfied with his visit.

5 out of 5 Stars

, Eastbourne - More than a year ago.

A highly competent, professional representative of the company who I recomend to anyone who needs an engineer.

5 out of 5 Stars

, Uckfield - More than a year ago.

Persistence won out, and although my laptop seemed to be fatally flawed, mark sorted it out in the end.

4.75 out of 5 Stars

, Seaford - More than a year ago.

5 out of 5 Stars

, Seaford - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Excellent Service. I have recommended Mark Duncan/PC Pal to my friends who need help with their PC's

5 out of 5 Stars

, Hailsham - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

I really would not want to own a computer without the support that I get from Mark, our engineer.
He takes away all the stress that they produce and helps my business and my sanity. Mark is so patient with my "silly" questions and explains things so clearly that I am actually not so terrified of the computer now! I have learned so much I am feeling more confident.

5 out of 5 Stars

, Uckfield - More than a year ago.

My computer was in a mess and I had many problems with it, Mark spent a long time sorting it out for me which includied taking it home to work on it.
It is now working well and I am very pleased with the service.
Many Thanks
Patricia Marks

5 out of 5 Stars

, Uckfield - More than a year ago.

Brilliant!

5 out of 5 Stars

, Hailsham - More than a year ago.

4.75 out of 5 Stars

, Seaford - More than a year ago.

Mark arrived early and resolved the problem very quickly - many thanks. Should I need an engineer in future I will most certainly use Mark.

Take care

Dennis Williams

5 out of 5 Stars

, Seaford - More than a year ago.

Mark was exceptionally helpful and informative in giving my somewhat old computer a stay of execution. His explanations were clear and concise and he did not make me feel a fool in my lack of technical knowledge. He advised as to the most appropriate replacement for my needs when the time comes. I will take this advice and contact him again when seeking to upgrade. He stated he would be happy to install the replacement machine for me for which I am very grateful.
Many thanks Mark.

5 out of 5 Stars

, Seaford - More than a year ago.

I can rely on Mark to understand the problem and fix it promptly, also giving me advice on how to prevent reoccurrence.

5 out of 5 Stars

, Seaford - More than a year ago.

I have rated all my answers "excellent" but I have to say the service received from Mark Duncan in solving my problems was, as usual, beyond excellent. I am one very satisfied customer.

5 out of 5 Stars

, Seaford - More than a year ago.

Thank you to Mark Duncan who pulled all the stops out on this one! Mark managed to recover all of my valuable files and then fit a new HD to my laptop. A service worth every penny thank you again,Danny

5 out of 5 Stars

, Uckfield - More than a year ago.

I have great confidence in Mark Duncan, which has come from my experience in consulting him over many years and his resolution of every technical problem which I presented.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

It is good to have some one to gt me out of trouble

4.25 out of 5 Stars

, Pevensey - More than a year ago.

Excellent company engineer very polite and courteus would reccomend other people use your company

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Excellent help. Solved my difficulties without any fuss in a calm and helpful manner.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark was very helpful and courteous and sorted my computer very quickly - also dealt with problem on mobile phone. Would definitely use your services again and will recommend to friends. Thank you.

5 out of 5 Stars

, Lewes - More than a year ago.

Thank you Mark. I feel that I have found someone that I can trust to give me good advice and practical help when I need it.
I would recommend him without reserve.
Thank you again
Brian Smith

5 out of 5 Stars

, Hailsham - More than a year ago.

It was a real pleasure dealing with Mark, prompt arrival, friendly and answered any questions I asked, I am most impressed with the service I got and the price was good. Will definitely call on PC PAL again should I have another problem and will recommend the efficient service I received. A very happy customer. Thank you.

5 out of 5 Stars

, Pevensey - More than a year ago.

very friendly,on time,quick service
all together "nice"

5 out of 5 Stars

, Seaford - More than a year ago.

I phoned for help on the Friday and Mark told me he would be at my home on the Monday.That is what I call Customer Service.

5 out of 5 Stars

, Eastbourne - More than a year ago.

A first class friendly service. I will never look elsewhere whilst it remains as as it is.
Thank ypu very much.

4.75 out of 5 Stars

, Lewes - More than a year ago.

We really don't know the answer to Quality and Value for money - we would not , however, go anywhere else , as we are more than happy with Mark Duncan - always have been - and hope always will be !

5 out of 5 Stars

, Haywards Heath - More than a year ago.

Engineer(Mark) was, as always, very helpful & clear in explaining how my problem(s)could be sorted. Time was used well but without feeling that I was being rushed.

A satisfactory visit accomplished for me.

Thank you.
Anne Moses

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark did a very good emergency job as ever
Thankyou again PC Pal. You saved our life again !

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark is fabulous, like nothing is too much trouble. Thoroughly recommend. He is our saviour!

5 out of 5 Stars

, Uckfield - More than a year ago.

Always prompt response to my calls and excellent friendly service

5 out of 5 Stars

, Eastbourne - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

Mark is always happy to come out and help with my computer, he always insists that it is not my stupidity that mucks up my machine just the programme, which makes me feel less stupid. A wonderful backup when I am at my most vulnerable.

D E R

5 out of 5 Stars

, Uckfield - More than a year ago.

I was unable to upgrade to Microsoft 10 or make other changes to my PC as I accidentally lost my admin status. I had been putting up with this situation for weeks and wasted a lot of time trying to put it right - very frustrating. Mark sorted everything out in less then an hour. I am really grateful for this efficient service.

5 out of 5 Stars

, Eastbourne - More than a year ago.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Brighton - More than a year ago.

Mark has been to sort out my computer problems on a number of occasions and is always pleasant and helpful.Being a silver surfer I really appreciate PC PAL.

5 out of 5 Stars

, Newhaven - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

Mark Duncan is my contact. I have used him a few times and find him very helpful and friendly, with no condescension towards an electronic ignoramus.

I have no hesitation in recommending to others.

5 out of 5 Stars

, Seaford - More than a year ago.

Paul dealt with my computer problem efficiently and effectively. He explained what he needed to do clearly. I will definitely think of calling him next time I have a problem.Thank you.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

As previously - prompt,friendly and professional service

5 out of 5 Stars

, Uckfield - More than a year ago.

Your second visit (on other matters) - excellent service again. Well done!

5 out of 5 Stars

, Lewes - More than a year ago.

Mark Duncan was great, quick and efficient and even tried to recover corrupted files off a hard drive.

5 out of 5 Stars

, Seaford - More than a year ago.

This is the second time I've had to use your services and I would highly recommend you to any of my friends and colleagues.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I found that Mark worked methodically through finishing off setting up my new PC, and answering clearly all the points I raised since the initial set up. Will certainly call on him again.

5 out of 5 Stars

, Seaford - More than a year ago.

Mark was cheerful, friendly, very professional and didn't treat me like the village idiot that has been my experience in the past! He explained everything without jargon for which I am eternally grateful.

Full marks to PC PAL for a first class service.

5 out of 5 Stars

, Seaford - More than a year ago.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

Exceptionally prompt and efficient service

5 out of 5 Stars

, Uckfield - More than a year ago.

PC Pal have always been very helpful and quick to make a visit if required. I would not use anyone else.

5 out of 5 Stars

, Seaford - More than a year ago.

A quick response and very efficient service. I would use the company again if my laptop require it.

5 out of 5 Stars

, Seaford - More than a year ago.

Mark has always been very friendly and extremely efficient whenever I have had to call him out.
He explains everything thoroughly, I am so pleased to have PC Pal to call on if I need help.

5 out of 5 Stars

, Seaford - More than a year ago.

100% in all respects - even advised by phone of slight delay

5 out of 5 Stars

, Uckfield - More than a year ago.

Engineer very friendly and was able to solve the issues. I would use this service again

5 out of 5 Stars

, Eastbourne - More than a year ago.

Does seem a lot of money,but solved the problem

4.5 out of 5 Stars

, Uckfield - More than a year ago.

Mark is unfailingly helpful and efficient. He makes me
feel that my problems matter even though I am just a
small-time dabbler.
Everything about our dealings is excellent although I
do find PC PAL a bit expensive.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

sorry for not replying sooner, but I was awaiting the instalment of Windows 10, however I have received a notification the I am in the pipeline and it may be days or even months before they get to me!
As you can see I am very satisfied with the service that I received.
Thank you very much
Patricia Marks
Ps I have recommended your service to my friends.

5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Very friendly ,extremely knowledgeable,would recommend Mark to anyone.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Very professional service from Mark as always.
What would we do without you ?
Thankyou and a very Merry Christmas
Rob Crozier

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I would recommend PC PAL to anyone,
a very professional service.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

4.75 out of 5 Stars

, Lewes - More than a year ago.

Again Mark Duncan was friendly, efficient, quick, always very reliable and helpful with all questions thrown at him. PC PAL will always be the top of our list for any work that needs doing regards our computers.

5 out of 5 Stars

, Pevensey - More than a year ago.

5 out of 5 Stars

, Eastbourne - More than a year ago.

We received excellent service from a experienced competent tecnician

4.75 out of 5 Stars

, Seaford - More than a year ago.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I was extremely impressed with the service and the friendliness and helpfulness of the engineer and the service I received.

I will reccommend

4.75 out of 5 Stars

, Seaford - More than a year ago.

As an older customer, I was impressed by his patience and ability to adapt his explanations to suit my limited knowledge of computers.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Very friendly, helpful and competent. I am delighted with the service provided, and would have no hesitation in recommending Mark to anyone. Well done!

5 out of 5 Stars

, Lewes - More than a year ago.

5 out of 5 Stars

, Eastbourne - More than a year ago.

We had experienced a number of problems with our laptop operation which turned out to be inter-related. Mark Duncan solved all of these, efficiently and very professionally. He put an end to what has been a very distressing month prior to our contacting him. We will recommend PC Pal and Mark to our friends and have requested him to provide an annual health check on the laptop. Many many thanks

5 out of 5 Stars

, Lewes - More than a year ago.

Very good service from very helpful person, hopefully has put my computer back on track

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark, as usual, was professional, helpful and patient. His careful explanations assisted my understanding of the various processes I had asked him to attend to. His advice for looking at changing my provider to improve the capability of my system was most useful.

5 out of 5 Stars

, Lewes - More than a year ago.

Very pleased with the standard of work and would not hesitate to use your service again or recommend you to anybody else.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Mark sorted all the bugs in my daughters aged computer. She said he was polite and explained everything as he went along. First class service. Well done.

4.75 out of 5 Stars

, Haywards Heath - More than a year ago.

4.5 out of 5 Stars

, Lewes - More than a year ago.

Mark Duncan was really friendly and helpful during his visit to our home. He thoroughly cleaned our desktop and laptop drives, and gave us some useful advice on various computing problems we had been suffering. When he came up against some seriously embedded malware, he took the laptop away to deal with it in his own time, thereby limiting the cost to us. He returned the laptop promptly next day. We would thoroughly recommend the service he gave us.

5 out of 5 Stars

, Lewes - More than a year ago.

Very good. Happy.

4 out of 5 Stars

, Hailsham - More than a year ago.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

4.5 out of 5 Stars

, Lewes - More than a year ago.

Mark is dedicated and efficient but not at all "nerdy". It's wonderful to know there's someone like him at the end of a telephone when in desperate need of help

5 out of 5 Stars

, Uckfield - More than a year ago.

Had trouble, made appointment with Mark which he kept to the minute. Sorted my problem in a friendly manner, and gave me some general good computer advice. I have no hesitation in recommending to others.

4.25 out of 5 Stars

, Seaford - More than a year ago.

Advice easy to understand and all information required was given clearly. I feel more confident now in using the unfamiliar programme and laptop.

5 out of 5 Stars

, Seaford - More than a year ago.

Helpful and approachable, the whole experience was enjoyable and successful.
Thank you

5 out of 5 Stars

, Uckfield - More than a year ago.

Very pleased with the service I have received from Mark. He has fixed my problems to a high standard.

5 out of 5 Stars

, Lewes - More than a year ago.

Always great prompt service, with knowledgeable and helpful advice.

5 out of 5 Stars

, Seaford - More than a year ago.

Being an elderly user it is so nice to have an engineer who explains things so well that I can understand, and he makes sure that I can.

5 out of 5 Stars

, Lewes - More than a year ago.

Everything from start - making the appointment to suit Mark Duncan and myself -to the finish was first-class.
I have used Mark before and have always found him to be very knowledgeable of his trade and very pleasant to deal with.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark responded quickly and sorted out the problem I had with my PC very quickly and efficiently. Thank you.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Efficient but friendly with it

5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

Mark is friendly, professional and very helpful.I would not hesitate to recommend

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark was extremely friendly and has given me good advice. If it is required when I purchase my next machine I shall certainly use the company's services again.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I am very pleased with such helpful and efficient service

4.5 out of 5 Stars

, Lewes - More than a year ago.

4.25 out of 5 Stars

, Hailsham - More than a year ago.

4.75 out of 5 Stars

, Seaford - More than a year ago.

I had a lot of trouble with stuff I didn't want or have .I phoned in the morning I phoned for help and in the afternoon he was on the doorstep and in an hour had fixed my problem.Also gave me some good advice.
Well Done PC Pal

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Sorted the problem, as usual, and engineer excellent, as usual. What's to add?

5 out of 5 Stars

, Polegate - More than a year ago.

The Engineer was realy interested in my problem and his manner was very good.I had many viruses and He (Mark ) helped me get back on track.
This is my 2nd time in 2 years I recomend PC Pal.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

As always, Mark sorted out our problems, and taught me to organize my photos at last!

5 out of 5 Stars

, Uckfield - More than a year ago.

very helpful, did a very good job sorting out the horrible problems on the computer quickly, good value service and wouldn't hesitate to recommend to friends and family
Thank you

5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

we found mark duncan to be helpful and friendly, if we have any more problems we will know who to call

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

I have used your service before and would happily do so again if needed. I would also recommend your services to others.

5 out of 5 Stars

, Eastbourne - More than a year ago.

4.5 out of 5 Stars

, Lewes - More than a year ago.

Superb service thank you, Mark Duncan was very polite and did a great job.

5 out of 5 Stars

, Uckfield - More than a year ago.

This is the first time I have used your company and I shall be happy to recommend you to friends and family.Mark has a very pleasant manner and was very easy to understand. Money well spent.

5 out of 5 Stars

, Seaford - More than a year ago.

5 out of 5 Stars

, Haywards Heath - More than a year ago.

very reassuring even though my problem could not be solved on my present machine

5 out of 5 Stars

, Brighton - More than a year ago.

4.75 out of 5 Stars

, Lewes - More than a year ago.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark was very professional and friendly. He was very knowledgeable and able to discuss the problems with my laptop, without using technical jargon. I would highly recommend him to anyone experiencing computer problems!

5 out of 5 Stars

, Seaford - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Very pleased with the service and dedication to get me up and running with minimum delay - especially with the many problems with this particular job presented and overcome within quoted time and costs - greatly appreciated.

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

A very rewarding one and a halve hours spent with a knowledgeable and polite engineer.

4.5 out of 5 Stars

, Seaford - More than a year ago.

This was the first time I'd used PC Pal. Mark was very thorough and investigated the problem thoroughly.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

lovely man , very knowledgeable,explained technical issues without being patronising. Would certainly recommend Mark to others.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark is very friendly and explains things very well to us novices.

5 out of 5 Stars

, Lewes - More than a year ago.

This is not the first time Mark has got me out of a
"PC Hole" and probably not the last, but he managed it with his usual promptness, professionalism and pleasant manner. He is indeed my PC Pal!

5 out of 5 Stars

, Hailsham - More than a year ago.

Mark was very quick to respond to my call, and come and collect my laptop. As usual he always kept me in touch with how things were going, and timescale for work. Very friendly and a top quality engineer. We are so lucky to have him in our area. Many thanks.

5 out of 5 Stars

, Uckfield - More than a year ago.

Extremely professional performance delivered in a most informative and friendly manner

5 out of 5 Stars

, Seaford - More than a year ago.

Mark has surpassed even his previous standard! He cannot be faulted on any aspect!!!

5 out of 5 Stars

, Uckfield - More than a year ago.

As always, Mark was friendly, efficient and patient with our queries, sorting out the problems quickly.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark Duncan has always been very prompt and helpful to me explaining various things that I do not quite comprehend. I would never think to use anyone else.

5 out of 5 Stars

, Seaford - More than a year ago.

Mark Duncan is the best

5 out of 5 Stars

, Uckfield - More than a year ago.

(Although sharing the same surname we are not related too Mark)We are a private household.

First used Mark two years ago - very friendly and helpful. When we ran into Printer connection troubles following a power outage he was the first call we made for help.

Arrived when he said he would, got the printer connected and solved a couple of issues on my husbands laptop as well as advising us on protection software which we had duplicated.

Very happy customers. Would happily recommend your service to others.

Thank you Mark! Anne & Lorne Duncan

4.75 out of 5 Stars

, Uckfield - More than a year ago.

extremely good service and advice well done

5 out of 5 Stars

, Uckfield - More than a year ago.

your engineer Mark was very patient with an only fairly technical client, and persistent in setting up email, which proved to be difficult. I would be happy to recommend Mark.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Very impressed with the service, will certainly use again.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark Duncan was extremely helpful and fixed my problems with printer and updating lap top and iPad

He was prompt and even tried to help an electrical plug set up.
Would certainly use him again.
Response time excellent
Very friendly
Quality of service excellent
Value for money good

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Between Christmas and New Year and lose volume on business computer and son visiting for Christmas has virus on his. Never fear, Mark to the rescue - again ! Do not know what I would do without his reliable and reassuring presence, calm and patient skills. Thanks

5 out of 5 Stars

, Uckfield - More than a year ago.

With my very limited experience of computers I found PC PAL the best technical support I have had since 2007.

5 out of 5 Stars

, Hailsham - More than a year ago.

I had problem with printing. I had been sent wrong ink cartridge (ordered via Amazon). He installed a used cartridge I still had. Quick and courteous. Charge considered high for short visit.

4.25 out of 5 Stars

, Eastbourne - More than a year ago.

4.5 out of 5 Stars

, Polegate - More than a year ago.

As a complete technophobe Mark's help was so good in helping me to replace my old out of date desk top with a new lap top. He gave good advice on the choice of replacement and in .showing me how to use the new PC

4.75 out of 5 Stars

, Lewes - More than a year ago.

Once again Mark worked wonders getting me out of the soft and sticky stuff at short notice and in his ever friendly and expert manner.

5 out of 5 Stars

, Uckfield - More than a year ago.

My old computer was over 9 years old,and passed redemption. I was pleased to be provided with a new set up and assisted in the much faster machine.

4 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

Mark gave me first class, easy to understand info in the sort of non tech speak that I needed.

5 out of 5 Stars

, Uckfield - More than a year ago.

I have always had amazing service from Mark my PC PAL engineer.

5 out of 5 Stars

, Seaford - More than a year ago.

Mark's service was excellent. He explained to me what was wrong with my PC and how he could repair it. He knew I needed it quickly. I would recommend the service to anyone who asks for a referral

4.75 out of 5 Stars

, Seaford - More than a year ago.

4.5 out of 5 Stars

, Seaford - More than a year ago.

Mark Duncan was most helpful & patient in sorting out our rather tricky internet & related problems. His explanations were very appropriate to my queries & I not only had the problems solved but he guided me through the processes. I would have no hesitation in asking Mark again & in recommending him & your company to friends.

5 out of 5 Stars

, Lewes - More than a year ago.

As above service was friendly and excellent and will certainly recommend to friends and family

4.75 out of 5 Stars

, Seaford - More than a year ago.

5 out of 5 Stars

, Eastbourne - More than a year ago.

5 out of 5 Stars

, Eastbourne - More than a year ago.

i can not praise mark duncan high enough

5 out of 5 Stars

, Uckfield - More than a year ago.

Excellent service and very helpful

4.25 out of 5 Stars

, Uckfield - More than a year ago.

Very helpful hints given to get quicker access to websites and useful information given. Thank you.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Removed all viruses from my pc & laptop which were infected more than I thought.
Both are now working beautifully. Can truthfully recommend their service.

4.75 out of 5 Stars

, Seaford - More than a year ago.

EXCELLENT SERVICE

Mark Duncan is a very polite & respectful man. I received a quick response to my phone call & arranged for him to visit the next day.
Very helpful & knowledgeable in solving my PC problems. He also gave me some excellent anti-virus advise.
I know if I have any problems in the future he is only a phone call away.
I would definitely recommend him to friends & colleagues

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

The engineer Mark Duncan could not have been better. Very competent and helpful as well as friendly - I would not hesitate to recommend him and PC Pal.

5 out of 5 Stars

, Seaford - More than a year ago.

Mark Duncan has sorted out my computer problems several times and he is invariably efficient and professional. He quickly brought the printer back into use and considerably improved my broadband signal throughout the house.

4.25 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Seaford - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Following real problems after an alternative firm tried to set up our new computer Mark Duncan was excellent in sorting out the problems for us and explaining the things we needed to know.

5 out of 5 Stars

, Lewes - More than a year ago.

As always, friendly, polite and efficient, and solved the problem - cheaper than buying a new printer!

5 out of 5 Stars

, Uckfield - More than a year ago.

Very patient in explaining things which were of second nature to him, but gobbledegook to oldies, of average intelligence !!

4.5 out of 5 Stars

, Lewes - More than a year ago.

I had a Spire computer tower supplied and fitted after advice from my PC Pal engineer, Mark. This work was completed as stated and I am very pleased with the result. He also made my Samsong netbook work far better than it was and I am also very pleased with this. I would (and have) definitely recommend this person to anybody that has a problem with their computer. Thank you very much.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark very quickly grasped my problems and sorted them while at the same time giving me good advice and guidance, particularly in regard to my main computer still running on Windows XP. I have every confidence and although a little more expensive than I had anticipated on reflection I know that 'cheap can be expensive' and that you get what you pay for. I am very happy that I have received good value for money and will not hesitate to recommend Mark or to ask for his help whenever I need it.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I had the same repair man last year and his performance was still as good as before.I would recomend him to anybody.

5 out of 5 Stars

, Eastbourne - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Would use you again,Excellent service,thank you.

5 out of 5 Stars

, Lewes - More than a year ago.

Mark was his usual friendly polite self & solved our tricky problem quickly.

5 out of 5 Stars

, Uckfield - More than a year ago.

Top quality all round service.

4.75 out of 5 Stars

, Seaford - More than a year ago.

We call -
You come -
You tweak here and there -
Computer works -
You go home -
What else do we want ??

5 out of 5 Stars

, Haywards Heath - More than a year ago.

i have nothing but good things to say about your engineer mark duncan

5 out of 5 Stars

, Uckfield - More than a year ago.

5-Star service ! I was very impressed by the fast response, efficiency, and friendliness of your engineer, Mark Duncan. He has restored my laptop to "as new" condition, and I will be very happy to recommend your group to relatives and friends.

5 out of 5 Stars

, Seaford - More than a year ago.

4.75 out of 5 Stars

, Seaford - More than a year ago.

Very good service. Mark is extremely knowledgeable and has good customer relations.
Will certainly use him again when I need to and happy to recommend PC PAL to any and everyone.

5 out of 5 Stars

, Haywards Heath - More than a year ago.

Mark arrived to fix my printer problem less than 24 hours after I phoned.He persevered and fixed the problem within the hour. I'm very happy to be able to print again.Speedy,friendly
service.I reccomend highly.Many thanks

5 out of 5 Stars

, Burgess Hill - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

Same as last time , service and efficiency were first class. Many thanks to Mark Duncan

5 out of 5 Stars

, Seaford - More than a year ago.

Arrived on time. Did exactly what asked. A very pleasant experience and a smiling wife....well it is her PC.
So, hopefully, no more traumas, just peace and calm (well, for a while, anyway).

5 out of 5 Stars

, Polegate - More than a year ago.

Mark was very good at setting up my new system and tailoring windows 8 to meet my needs and explaining the new features from my old operating system. A very efficient service

4.75 out of 5 Stars

, Seaford - More than a year ago.

Re previous comment
Made a mistake in reading invoice - was not charged twice - many apologies.
Have used PC Pal many times and have always rated them very highly

5 out of 5 Stars

, Haywards Heath - More than a year ago.

Paying labour for fitting part which was within the 1 hour minimum charge is frankly dishonest

4 out of 5 Stars

, Haywards Heath - More than a year ago.

Prompt, friendly and successful.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

A nice, friendly person who always manages to sort my problems out quickly without any fuss. I am a 70 year old who has had a PC for 25 years and still doesn't know how to use it and Mark is sympatheitic to my computer illiteracy and doesn't try to baffle me with science!
Would always recomend him

5 out of 5 Stars

, Uckfield - More than a year ago.

Engineer was very helpful. He was patient and made sure I understood all that he suggested. Hopefully I can work on this, but have the knowledge that help will be there if needed.

Many thanks.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark was very helpful and talked me through everything he was doing. My broadband speed was very slow but he took my laptop away so as not to waist time. He returned when he said he would and talk me through the new features that I may not recognise. I would recommend his approach to anyone.

4 out of 5 Stars

, Seaford - More than a year ago.

Excellent service, picked up two laptops and returned within two days.

5 out of 5 Stars

, Eastbourne - More than a year ago.

A very quick response, friendly, helpful engineer. A problem that appeared to be unsolvable but after due diligence a repair was made. Would have no hesitation in using PC PAL again.

5 out of 5 Stars

, Eastbourne - More than a year ago.

For someone who is not computer literate, I found the engineer spoke a language I could understand!
Will definitely use you again.

5 out of 5 Stars

, Lewes - More than a year ago.

can't remember the last time I had such good service

5 out of 5 Stars

, Uckfield - More than a year ago.

Personable and patient once again Mark sorted out my computer, actually the printer this time. He is always so helpful, providing good advice and a service second to none.

4.75 out of 5 Stars

, Seaford - More than a year ago.

Very honest about condition of computer. It needs more memory but I declined to increase as I reasoned that if further faults turned up I would think laptop replacement rather than re[air.

5 out of 5 Stars

, Eastbourne - More than a year ago.

First class service.
Thank you.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Having had a new computer installed by your engineer last week I had a few queries which, on making another appointment, he was happy to attend to assist and put my mind at rest.

4.75 out of 5 Stars

, Lewes - More than a year ago.

I found Mark to be a very friendly, trustworthy and knowledgeable man. He started working right away and happily answered all my questions while working and waiting for processes to complete. He also helped me with a few other tablet and wifi issues. Amazing service and value for money that I will use again when needed! Thank you.

5 out of 5 Stars

, Hailsham - More than a year ago.

We have been very impressed with Mr Duncan's manner and professionism

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Once again the advise and help given by Mr Mark Duncan was greatly appreciated, and I would recommend your Company any time.

5 out of 5 Stars

, Lewes - More than a year ago.

We found our engineer, Martin, very helpful in immediately seeing our problems and eliminating malware. He also re-established our google and internet explorer icons and recommended a new and better security system.
We did find we needed a new email password, but have set this up.
A quick efficient and not too expensive a PC MoT !

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark Duncan arrived on time and immediately
started work he explained to me what he was doing and when he had completed he again explained what he had done.Iam 76 years old and find computers and the jargon baffling he did not make me feel stupid.
I found the advert PC PAL in the yellow pages Marks telephone answers to my questions were precise and clear and I felt comfortable with him I will definitely recommend him to my friends .
Thank you for an excellent service and good value for the price I paid.
Many Thanks Pat Jackson (mrs)

5 out of 5 Stars

, Eastbourne - More than a year ago.

Computeer technology and me do not go hand in hand - but Mark gave me excellent advise and assistant in "laymans" language and should the need be I will contact him for future help.

4.75 out of 5 Stars

, Lewes - More than a year ago.

Great friendly service fully intend to continue using PC Pal when ever I have a computer problem.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mr Duncan is a first class computer engineer and has provided us with an excellent and quick service.

5 out of 5 Stars

, Uckfield - More than a year ago.

I would recommend your service to friends.
Mark Duncan sorts out my problems - and there are a few as Iam a non-techno pensioner!- efficiently.
Good value for money

5 out of 5 Stars

, Pevensey - More than a year ago.

Mark Duncan was knowledgeable efficient and inspired confidence as well as being friendly and courteous. I will have no hesitation in calling him in the event of any further problem.

5 out of 5 Stars

, Seaford - More than a year ago.

As always, Mark solved the problems with patience and understanding.

5 out of 5 Stars

, Uckfield - More than a year ago.

Today was the second time that I had help from Mark Duncan and both times he sorted out problems that I had, first with my new laptop, and today the problem was with the printer.
He arrived on time and sorted both issues quickly and efficiently and did not make me feel foolish, as I am not very computer literate. I am sure that with these two issues now sorted I will be able to carry on, but it is nice to know that there is a friendly face if I need any further help. Many thanks.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark Duncan is always as punctual as possible,very positive in his approach to any problems. He is a real asset when 'all seems lost'. It's very 'comforting' to know I have his expertise on the other end of the phone. Couldn't do without it!

5 out of 5 Stars

, Uckfield - More than a year ago.

the service was fast friendly and very very good

5 out of 5 Stars

, Uckfield - More than a year ago.

As always, quick, reliable and very friendly service. Will recommend to all friends and family who need help with their computers.

5 out of 5 Stars

, Pevensey - More than a year ago.

Mark solved our problem as usual - an unusual fault which was not easy to diagnose. He jntends to put an information note on the PC Pal Technical website for the benefit of other engineers in the future who are faced with printer problems caused by a Microsoft update last November, 2013

4.5 out of 5 Stars

, Uckfield - More than a year ago.

I have never had to use Laptop services before and was anxious but Mark put me at ease and the service was excellent!!!

5 out of 5 Stars

, Seaford - More than a year ago.

Marc was very professional and polite. He was able to come out and see me same day and succesfully got both my wife's and daughters laptops working. excellant service

5 out of 5 Stars

, Peacehaven - More than a year ago.

I would not like to work on our business computer without knowing that Mark is there to help with any problems. He saves me so much time and stress.

5 out of 5 Stars

, Uckfield - More than a year ago.

Excellent job and solved problem in under 1 hour. Hourly rate somewhat high even allowing for travel/

4.5 out of 5 Stars

, Seaford - More than a year ago.

A fast and efficient service that I cannot find fault with. The technician was first class and I was pleasantly surprised by the competitive price. I would certainly recommend this service.

5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Will continue to use your services a thank you for the engineer sorting our problem

5 out of 5 Stars

, Lewes - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark Duncan gave excellent customer service and also showed me what was wrong with my laptop with simple explanation that I could understand.Really impressed and would recommend to a friend.

5 out of 5 Stars

, Eastbourne - More than a year ago.

The LT couldn't be repaired on site so it was taken away .The next day it was brought back with it working better than before. I was given advise and was realy impresed. This man can be recomended.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark Duncan is unfailingly competent, wise and helpful.

5 out of 5 Stars

, Hailsham - More than a year ago.

I couldn't have had a more helpful and dedicated engineer than Mark Duncan. He coped with extremely complex issues, restoring my loved but long out-date software. I think he has learnt something in the process which will make him even better if others face the same problems!

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark is always very professional but with a friendly manner would call him again as and when needed

4 out of 5 Stars

, Uckfield - More than a year ago.

First class service very pleasant engineer
Will recommend PC PAL
Cllr Job V Harris LDC

5 out of 5 Stars

, Peacehaven - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark always surprises me with his breadth of IT knowledge. He solved a very difficult printing problem for us very quickly.
Congratulations and many thanks.

5 out of 5 Stars

, Uckfield - More than a year ago.

4.75 out of 5 Stars

, Lewes - More than a year ago.

As always, Mark was very helpful and has sorted out our new computer and made it as simple as possible for us to negotiate.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark is always friendly & helpful & patient, and is helping me to grow in confidence with using my laptop, and also teaching me to use my new iPad.

5 out of 5 Stars

, Uckfield - More than a year ago.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark set this computer up for me when it was new 18 months ago and did a brilliant job. It started becoming very slow and locking up totally a few weeks ago. Mark was quick to respond to my phone calls, of which there were a few. He was very helpful in explaining everything he was trying to do to solve the issue, and when it did not go away he took the machine home to monitor it overnight. I felt he really cared about the level of service he provided. I cannot fault his work and I found it so refreshing to have someone who took the time to explain what he had found and how he had corrected the issue. Five stars as far as I am concerned. Brilliant job!

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark was very helpful and professional as always
Very grateful to PCPal
Robert Crozier

5 out of 5 Stars

, Uckfield - More than a year ago.

Kept appointment to time. Worked solidly, not minding my questions, and did not treat me like a computer idiot (which I am)! Explained things in a down to earth manner. I cannot praise this chap too highly. I have no hesitation in recommending him, in fact I feel I have gained a rather useful friend.

5 out of 5 Stars

, Seaford - More than a year ago.

Mark Duncan has been very helpful and patient when dealing with my 91 year old parents-in-law and their problems with their laptop.

5 out of 5 Stars

, Lewes - More than a year ago.

I could not wish for a better service or for a friendlier engineer.

5 out of 5 Stars

, Seaford - More than a year ago.

As always Mark solved my computer problem, swiftly and efficiently. A helpful and pleasant person to deal with.

5 out of 5 Stars

, Seaford - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark was really helpful and spend the time that I was paying for very productively and advised me during that time what he was doing and what the results would be.

He was a pleasure to deal with and actually listened to the problems I was have with the old PC and acted accordingly which is a change from the people that know the answer prior to you explaining the problem!

I would not hesitate to use this company in future.

4.5 out of 5 Stars

, Polegate - More than a year ago.

Mark was very patient and went the extra mile to produce the result we were looking for.
We had to telephone him a couple of times subsequently and ask him to return to sort out another problem - nothing was too much trouble - Many thanks Mark

5 out of 5 Stars

, Eastbourne - More than a year ago.

4 out of 5 Stars

, Eastbourne - More than a year ago.

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark could not have been more helpful and professional. He went out of his way to explain the problems in layman's terms and went the extra mile in reinstalling and clearing programs for us so that both our laptops were left in superb condition. We would have no hesitation in recommending his work to our friends. Jackie and Tony Ramsay

5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

In view of my limited knowledge of computing I found the Engineer very helpful and would not hesitate to call him again if necessary.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

The quick and excellant service meant that I was able to be reconnected to the internet within a very short period. I was assured it was not anything that I had done and was spoken to with respect throughout. PC PAL will be the only computer engineer that I intend to use in the future and have every intention of recomending you to friends and family.

5 out of 5 Stars

, Pevensey - More than a year ago.

Very friendly and went out of his way to install my new computer, even when there problems. he also gave good advice.

5 out of 5 Stars

, Eastbourne - More than a year ago.

This is the second time Mark has been to help me out of a jam with my computer, and I cannot fault his helpfulness and professionalism. Most happy with the service.

5 out of 5 Stars

, Eastbourne - More than a year ago.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

This is the second time I have used PC PAL and on both ocasions Mark has given me a prompt and exelent service. I would certainly recomend him to a friend.

Maurice Hare

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark did exactly what I wanted - as he always does

4.5 out of 5 Stars

, Lewes - More than a year ago.

Mark was very helpful, the advice he gave was honest and useful. I will definitely keep your card by my phone. Thank you.

4.75 out of 5 Stars

, Pevensey - More than a year ago.

This was my first experience of using PC PAL Mark was extremely helpful and explained things so that I could understand. I will definitely call on PC PAL again when I need to.

5 out of 5 Stars

, Lewes - More than a year ago.

It was a particularly tricky problem, but Mark was very patient, and eventually solved the problem. I was very happy with the service, and would recommend PC Pal to anyone who needs computer help.

5 out of 5 Stars

, Eastbourne - More than a year ago.

We were very happy with the assistance we were given. Mark was very friendly, courteous and helpful. He collected our pc extremely quickly and returned it equally quickly.A very prompt service. he gave us reassurance that he would be able to fix the problem and would let us know if he went beyond the hour. I would definately recommend Mark to others

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark is clearly an expert in his field and his prompt efficient response to my difficulties guarantees that I will be using him again should the need arise.
I will also be telling all my friends and acquaintances of my very positive experience.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Very helpful engineer who explained things clearly, gave good advice and was friendly and polite.
Will definitely call again if I need more help with my PC.
Thank you for an excellent service.

4.5 out of 5 Stars

, Lewes - More than a year ago.

can't fault Mark's knowledge and expertise!

5 out of 5 Stars

, Uckfield - More than a year ago.

I had problems with my pc that I could not solve myself,it was bank holiday Monday so I thought everyone would be closed. so I looked in my local trade catcher book and saw pc pal. I phoned the number and left a message and had a phone call soon after to arrange to visit me the next day. work was carried out quickly and professionally. I was very pleased and would use them again.

5 out of 5 Stars

, Seaford - More than a year ago.

Sorted my problem out where a different company couldn't, will definitely use PC Pal again if needed, they are that good!

4.25 out of 5 Stars

, Uckfield - More than a year ago.

I would'nt use anyone else, Mark was so helpful as before.

5 out of 5 Stars

, Seaford - More than a year ago.

Fast response,friendly,helpful service,

5 out of 5 Stars

, Uckfield - More than a year ago.

Great response after first phone call, Pick up within two hours. Managed to repair on site, could have not wished for more.

5 out of 5 Stars

, Uckfield - More than a year ago.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

Very prompt, friendly and efficient service, even on the hottest day for 10 years when our road was also closed for resurfacing. Thank you.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I could not have been more satisfied with the general response, friendliness, quality and value for money of your engineer Mark Duncan. Excellent all round!

5 out of 5 Stars

, Uckfield - More than a year ago.

4.5 out of 5 Stars

, Polegate - More than a year ago.

Mark was polite, respectful and excplained everything to me very clearly. I will certainly be recomending Mark to my friends and family.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark arrived on time and quickly made me feel confident in his ability to sort out the problem. It was really good to have someone visit, so that he could ask for additional information as the job progressed and I was able to ask what was being done (which he was able to explain in simple terms for non technical me!) I would have no hesitation in using the service again

4.5 out of 5 Stars

, Tonbridge - More than a year ago.

Mark was very polite and friendly and took the computer away and brought it back the next day in working order. An excellent service.

5 out of 5 Stars

, Etchingham - More than a year ago.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark provided his usual expert and friendly service and got me out of the sticky stuff in double quick time, including not only setting up my replacement computer but also advising on how to use the Windows 8 operating system and adapted it to my needs.

5 out of 5 Stars

, Uckfield - More than a year ago.

Excellent service, Mark was extremely helpful sorting out our computer and was happy to explain things and answer all my questions. Will definitely use Pc Pal again.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark Duncan arrived on time and was friendly and helpful. As a 70 year old who had got into a real mess with her computer I was afraid it was beyond repair. However, Mark spent time sorting it out and explaining what he was doing. I would certainly recommend him.

4.75 out of 5 Stars

, Pevensey - More than a year ago.

Mark Duncan was prompt, efficient, pleasant, and patient, and gave excellent service even over a bankholiday weekend. It was most welcome that he was able to discuss the problems/ solutions in plain English, for an elderly customer who is completely illiterate in 'computer-ese'. This aspect of his service was notably superior to that I have received from a previous (non-PC PAL)engineer. I shall certainly regard him as my 'go-to guy' in future.

4.75 out of 5 Stars

, Lewes - More than a year ago.

NOT MUCH TO ADD REAL GOOD JOB.THANK YOU G.SANDERS

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

I found Mark to be very polite and friendly and he certainly did a very good job on my aging laptop having removed a virus and giving it a thorough service. It is now running much better. I will call on him again should I have any more problems
Many thanks,
David Walters

4.75 out of 5 Stars

, Lewes - More than a year ago.

I have used Mr. Duncan before so I was very happy to call on his services again.
I have recommended him to my neighbour and felt confident to do so.

4 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

Duncan was extremely helpful notwithstanding the fact that my PC had reached the end of its working life. He maqnaged to download valuable documents and photographs onto another PC which could easily have been lost.

4.5 out of 5 Stars

, Hailsham - More than a year ago.

The problem was diagnosed and solved at great speed... good service, helpful advice - Thanks

5 out of 5 Stars

, Pevensey - More than a year ago.

Mark Duncan visited me within 1 day of my request. He carried out the necessary amendments to my system in a quiet and professional manner. I would have no hesitation in requesting a further visit should it be necessary

4.75 out of 5 Stars

, Pevensey - More than a year ago.

Mark and, in his absence, his colleague in Tunbridge Wells, was very helpful when dealing with the initial telephone enquiry. The advice given was also realistic and clearly took account of the best solution for the customer. The service provided was very prompt and the work carried out successfully resolved the problem. I will have no hesitation in recommending PCPal.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Very helpful,achieved everything and more

4.75 out of 5 Stars

, Lewes - More than a year ago.

Mark did everything and more that was needed,a great help

4.75 out of 5 Stars

, Lewes - More than a year ago.

I would not like to run my business on a computer without the knowledge that Mark is at the end of a telephone.
Thanks Again Mark

5 out of 5 Stars

, Uckfield - More than a year ago.

5 out of 5 Stars

, Eastbourne - More than a year ago.

5 out of 5 Stars

, Eastbourne - More than a year ago.

5 out of 5 Stars

, Eastbourne - More than a year ago.

The service provided met my requirements and exceeded my expectations. Re friendliness, the engineer was friendly enough and we enjoyed a good, professional relationship. I do not want excessive friendliness!

4.5 out of 5 Stars

, Lewes - More than a year ago.

Mark was very polite and attentive to my problems with the computer. I am not much good if anything goes wrong with my machine, Mark was very patient and completed all that I asked of him.
D.Lower

5 out of 5 Stars

, Polegate - More than a year ago.

I am quite delighted that I made contact with Mark.

He gave me considerable help in my transformation from part-Microsoft to 100% Apple and I think he will be invaluable support for whatever problems arise in the future.

Clive Seymour

4.75 out of 5 Stars

, Hailsham - More than a year ago.

Prompt, professional, efficient and understanding. Mark put my mind at rest and explained everything clearly. Will definitely call on Mark again in the future.

5 out of 5 Stars

, Uckfield - More than a year ago.

I cannot fault the response - and the fact that our computer is behaving like new now, says it all about the service.

Thank you Mark.

5 out of 5 Stars

, Seaford - More than a year ago.

Swift, very friendly & effective service. Great relief that everything was fixed so quickly & easily.

5 out of 5 Stars

, Uckfield - More than a year ago.

We were very impressed with the speedy service and valve for money that your company provided. This is the second time we have used you and would definitely recommend your company to others

5 out of 5 Stars

, Hailsham - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

I found Mark very competent and the giver of much needed reassurance at a worrying time.

5 out of 5 Stars

, Arundel - More than a year ago.

Very friendly and efficient service.The problems faced with Windows 8 were overcome with patience and ingenuity and enabled me to use my new laptop properly.

4.25 out of 5 Stars

, Uckfield - More than a year ago.

Having called upon Marks help before had no hesitation when I needed help again to make him my first port of call and was not dissapointed he really is very helpful and very knowledgeable.
Pauline Mandry (EASTBOURNE )

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

Once again I needed the help of Mark and again I was very pleased with the help he gave me and wouldn't hesitate to call Mark again

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

Very pleased to have found Mark. As a non-tech computer user it is reassuring to have somebody around to sort out any problems.

4.75 out of 5 Stars

, Lewes - More than a year ago.

Mark was helpful, pleasant, couldnt fix my problem but helped with suggestion

4.5 out of 5 Stars

, Uckfield - More than a year ago.

4.5 out of 5 Stars

, Lewes - More than a year ago.

5 out of 5 Stars

, Lewes - More than a year ago.

I was in a real mess when my computer failed. Typical of most I had not backed up for over 6 months and could not even get the computer to start up. Your man Mark arrived and managed to down load all my files on to a portable hard drive I had. Once I had obtained a new computer I managed to get all my files onto the new machine and was up and running again. Mark was great and I will be using him again if the need arises.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Great experience with Mark have left a testimonial on facebook.
Thank You

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

A very good service - thank you very much.

4.75 out of 5 Stars

, Lewes - More than a year ago.

PC Pal fixed my PC in record time and the service was friendly and helpful. Thank you so much

5 out of 5 Stars

, Uckfield - More than a year ago.

Problem solved as ever

5 out of 5 Stars

, Uckfield - More than a year ago.

Marc provided as excellent service and helped me considerably in improving my IT service

4.75 out of 5 Stars

, Lewes - More than a year ago.

Again, Mark saves the day and I can continue to work stress free ! Fast, efficient service Thank you.

5 out of 5 Stars

, Uckfield - More than a year ago.

Thank you for such a prompt service. Great to know you are on -hand.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Very helpful and prompt service and advice from a very professional expert.

THANK YOU MARK!

(Although we have the same surname we are not related)

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Computer locked by a vicious virus and Mark came within 2 hours and successfully restored the computer to normal

4.5 out of 5 Stars

, Uckfield - More than a year ago.

Couldn't have started without him as I have very limited knowledge of computors except for the programme that I have been working on

5 out of 5 Stars

, Uckfield - More than a year ago.

Waiting to see if running windows updates will restore Internet Explorer. Helpful suggestions for using Google Chrome as an alternative.

5 out of 5 Stars

, Uckfield - More than a year ago.

Friendly, helpful and took time to explain exactly what he was going to do before he started work. Then explained the changes in full once he had finished. Cannot fault Mark's work. He had previously set up our computer and printer for us. Will definitely be calling him if we get any further issues.

5 out of 5 Stars

, Uckfield - More than a year ago.

As previous visit, friendly, efficient and professional.

5 out of 5 Stars

, Eastbourne - More than a year ago.

A very nice person very friendly and efficient would recommend and use again

5 out of 5 Stars

, Eastbourne - More than a year ago.

Super chap, came, worked, mended the problem, all at reasonable cost. Like finding a good plumber, and these days that says it all!!!!!

5 out of 5 Stars

, Polegate - More than a year ago.

HARD DRIVE KAPUT BUT RETRIEVED ALL INFO/PHOTOS

4.25 out of 5 Stars

, Uckfield - More than a year ago.

Very pleased with work carried out, understood all aspects of the task required, explained precesses and problems as he went along, friendly but not pushy, wouldn't hesitate to use Mark again and would definitely recommend him.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark was quick, friendly and professional. No complaints at all.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark was immensely helpful and patient about stuff I didnt know about and he put me on the right track

5 out of 5 Stars

, Brighton - More than a year ago.

great service and a great end result highly recommend, will use you again. Thank you.

5 out of 5 Stars

, Eastbourne - More than a year ago.

I am very happy with Mark and his efficiency and personality

I am old so always think every bill I ever receive is too high.

4.75 out of 5 Stars

, Lewes - More than a year ago.

Mark worked really hard to fix the problem, and wouldn't be beaten by it.

5 out of 5 Stars

, Uckfield - More than a year ago.

An excellent friendly service.

4.5 out of 5 Stars

, Lewes - More than a year ago.

Very pleased with the prompt service and expert knowledge of the engineer. My problem was sorted out quickly, and I was able to continue with the running of my business.

Thank You very much,

Mike Vandenbosch.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Even thought our PC had numerous software problems etc and was due to be thrown on the scrap heap. It is now running better than ever due to the dedication and perseverance of Mark Duncan

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark fixed the problem and was very helpful with advice on updating, and got all the updating up to date, and also helped with sending/finding photos. A good hour's worth!

5 out of 5 Stars

, Uckfield - More than a year ago.

We were very happy with Mr Duncan's manner and professionalism. He was most helpful and we shall use him again if the need arises.

5 out of 5 Stars

, Uckfield - More than a year ago.

4.75 out of 5 Stars

, Lewes - More than a year ago.

Excellent service will definitely use Pc Pal again and recommend to family and friends. Mark persevered to find the intermittent problem with our computer. Answered phone straight away or returned calls promptly.Very pleased.

5 out of 5 Stars

, Uckfield - More than a year ago.

Got me out of trouble again !
Very professional and very valued service.
Always enjoy seeing Marc and catching up with latest news.

5 out of 5 Stars

, Uckfield - More than a year ago.

I wouldn't want a computer without someone like Mark to call - he removes all my computer stress !

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark gave us excellent advise, patient, friendly, very efficient without making us feel lacking in knowledge.
Also was respectful of removing his shoes whilst in our home.
100% to use PC Pall again.

5 out of 5 Stars

, Eastbourne - More than a year ago.

Mr Duncan was a very pleasant knowledgeable person. He has been to several people in the village and I would recommend him and PC Pal to anyone.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark Duncan was extremely helpful when our old computer, a Dell, broke down. He spent 3 hours trying to get it to start, then sent it away to be tested,they could not detect a problem so he asked them to keep the machine for 24 hours and a very serious fault was discovered. Mr Duncan stored all the hard drive from the old computer,
and loaded it on to our new computer, a Toshiba. We are very grateful for all the trouble he took and would strongly recommend him to anyone else who has had trouble with their machine.

5 out of 5 Stars

, Lewes - More than a year ago.

Mr Duncan did a very good. Explained technical matters clearly in layman's terms. Gave good advice. Very personable friendly person. Would recommend to anyone

5 out of 5 Stars

, Eastbourne - More than a year ago.

swift and complete

4.25 out of 5 Stars

, Seaford - More than a year ago.

5 out of 5 Stars

, Uckfield - More than a year ago.

The installation was carried out efficiently. The only frustation was that the data in the previous hard-drive could not be downloaded into the new system. I am awaiting the outcome of this problam as to whether the data can be recovered.

4.5 out of 5 Stars

, Haywards Heath - More than a year ago.

Having purchased a new Dell Tower to replace my ageing Packard Bell, I anticipated some 'transfer' complications as it was essential that I retained all my documents and emails.
Mark had been so reliable before that I had absolutely no hesitation in contacting him.
His response is always excellent (no long waits for a call back)
Little did I know that the transfer to the new computer was going to be so problematic. I would never have coped!
Once all the transfers to the new system were complete (in the middle of this the old hard drive gave trouble too)I was up and running !!
But 'my number was marked'(excuse the pun !)one day into the new system, & and I lost control of all my documents, none would open. So a call to Mark again. (he had already been back previously, and would not charge for the extra time)
He identified a 'corrupted' Open Office which was pre-loaded when I bought the computer, this took him some time working remotely from my computer.
He then found a new document programme, Apache Open Office, which is brilliant - my 'faith' in computers is restored.
I cannot praise Mark enough for the quality of his support.

A. D.

5 out of 5 Stars

, Uckfield - More than a year ago.

I found Marc Duncan very approachable and efficient. He said that my laptop would be ready in a week and it was ready in 3 days. That's service for you! I also noticed that he is genuinely interested in his work and its not everybody that is.

5 out of 5 Stars

, Brighton - More than a year ago.

I was very pleased with the service. So far my computer has behaved itself which it was not before. It is early days but I think Mark got it right.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Courteous and helpful. Good advice given. Appreciated follow up telephone call. My computer still very slow responding, but at least I can now access my emails and the internet.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Mark responded very quickly as usual..Sorted the problem very efficiently and gave us some very useful advice on how to use our printer in future. Very pleased

5 out of 5 Stars

, Uckfield - More than a year ago.

Prompt effecient service

4.5 out of 5 Stars

, Uckfield - More than a year ago.

Very friendly,helpful and informative without being pushy
Would happily recommend to anyone
Wish I had known about him before

5 out of 5 Stars

, Haywards Heath - More than a year ago.

Firstly I pick up an PCs advert.Very good and informative I had just been looking for help as my computer had a couple of problems. So did I.with it. Ringing Mark was the best decision and right one.Thank you Mark.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I contacted your organisation through your great website, and I was not disappointed.
From the moment i contacted you, you were clear on costs based on my information, you turned up as per your time, and completed the tasks within that period.
Also you were professional in your approach, had appropriate clothing, and explained simply as you went through the stages of rectifying the problems.
Overall I cannot fault everything that was done, and i would have no hesitation in putting your company forward to friends who may need this service.
Thanks again, and well done.

4.75 out of 5 Stars

, Hailsham - More than a year ago.

4.5 out of 5 Stars

, Lewes - More than a year ago.

I am very happy with the way Mr. Mark Duncan found the problem with my computer and managed to fix what appeared a "tricky" problem. He was very polite and I would be happy to use PC Pal again should a problem occur. My computer has also speeded up considerably since his visit. Please pass onto him my appreciation for his expertise. I shall be happy to recommend PC Pal to my friends and family should they ever encounter a problem with their computer. I found PC Pal in the yellow pages which was helpful as I could not access the net at that time.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Very fast and efficient service by Marc.
Problem solved.
Would gladly recommend PC Pal and Marc in my area.

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

Mark provided a friendly and efficient service. Terms were provided over the phone before hand. He was punctual, and no time was wasted in addressing the problem although he had to take the PC away it was returned the next morning, Saturday. Would certainly recommend Mark to others

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

4.75 out of 5 Stars

, Lewes - More than a year ago.

I was very impressed by Mark's competence and professionalism all round. He has a friendly, approachable manner too.

He was also very responsive and dealt speedily with further phone call queries, partly by using remote access.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Good job.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Diagnosed the problem by elimination before fitting a new part - all sorted within the 1hr. Went on to resolve another annoying issue with 15 mins. Brilliant!

5 out of 5 Stars

, Eastbourne - More than a year ago.

Our computer picked up a virus which in turn caused a lot of problems with our stored files. We were recommended Mark (Pcpal)via a colleague, he came out to our office and cleared our computer very effectively, as well as gave us advice and set up a seperate data storage to prevent any future virus affecting our files. We are very grateful for his assistance and the professional service.
Many Thanks
Mr S R Smith
Managing Director
Stellar Homes Ltd

5 out of 5 Stars

, Uckfield - More than a year ago.

very polite, efficient, helpful and got on with the job and did it. thank you

4.75 out of 5 Stars

, Polegate - More than a year ago.

I was very comfortable with Mark. He was informative and made many helpful suggestions. I would have no hesitation in using his services again.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

Mark offerd a same day service and was very professional and polite. I would certainly use recomend him and use him again a pleasure to have him in our house

5 out of 5 Stars

, Uckfield - More than a year ago.

The service provided was exceptional. As a computer user but with no technical knowledge I had problems setting up the two lapotops that have replaced my original desktop. Having installed them I was then unable to access a number of functions incuding opening documents and connecting to my printer. Mark not only attended rapidly but dealt with the matter rapidly and efficiently, but also in language that even I was able to understand.First Class Service.

5 out of 5 Stars

, Uckfield - More than a year ago.

Same day appointment....very impressed...and laptop problem dealt with in an hour....who could ask for more? Thank you Mark.

5 out of 5 Stars

, Lewes - More than a year ago.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark was both prompt, attentive, knowledgeable and courteous. I have no hesitation in recommending him to anyone in need of his services.

5 out of 5 Stars

, Uckfield - More than a year ago.

I had been having problems with my Laptop i.e. it would appear that someone had hacked into my Contacts Lists and dispatching e.mails which Mailer-Daemon had listed as "Failure Notices". I contacted PCPal who sent an engineer just after ten A.M the problem was cleared in just under two hours and the was quite moderate. I now have the listed on my address book

5 out of 5 Stars

, Uckfield - More than a year ago.

The service was fast and despite one or two problems solved fast. Would reccomend.

5 out of 5 Stars

, Uckfield - More than a year ago.

Excellent all-round honest service. Mr Duncan is very polite, unobtrusive and accommodating. I would recommend his services without any hesitation.

5 out of 5 Stars

, Uckfield - More than a year ago.

4.75 out of 5 Stars

, Eastbourne - More than a year ago.

Mark reacted swiftly to my phone call and picked up the laptop within hours and repaired and returned the machine the following day, I couldn't have asked for better service, I have already recommended him to a business associate and will certailnly use PC Pal and Mark again.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark was very helpful and identified the problems with our laptop quickly. He then explained the cause of them and the solutions he was carrying out to resolve them.
He also explained how to set up and download to an external
hard drive we had recently purchased.
Overall a professional and efficient experience.

4 out of 5 Stars

, Uckfield - More than a year ago.

Mark was quick to learn that he was dealing with a complete novice and he was extremeley patient, clear and precise with me and it was well worth my while calling him out.

5 out of 5 Stars

, Tunbridge Wells - More than a year ago.

I am a 94 year old pensioner living on my own and rely comepletely my Laptop for doing my shopping and keeping in touch with my family and friends even those in Italy, Australia and South Africa.

4.5 out of 5 Stars

, Uckfield - More than a year ago.

Very prompt and efficient service. Solved the problem.

5 out of 5 Stars

, Uckfield - More than a year ago.

I am one of the remaining members of the public who has absolutely no understanding of the technical wonders of computers therefore when something goes wrong I live in fear of being ridiculed by people who know all about them. Your engineer Mark was superb, he sorted out my problems and explained what he had done. Well done and thankyou.

5 out of 5 Stars

, Heathfield - More than a year ago.

Excellent response, useful advice, good value for money and friendly service.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Mark helped us to order a new computer and his intsallation of the new system worked "like a dream." I would have no hesitation in recommending Mark (and PC Pal)to our friends and neighbours in the future.

5 out of 5 Stars

, Uckfield - More than a year ago.

Your engineer not only solved my computer problems, but also fixed a faulty phone connection. He showed great patience in dealing with the energy supplier, and his overall manner was first class.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Thanks to PC Pal I have saved money as I now realise that I don't need to buy a new PC! Mark was invaluable in updating and cleaning up my existing PC and providing sound advise.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

I had many problems changing my ISP -- mainly from the original company. Without this very conscientious help I was about to be completely stuck ! Mark Duncan was very professional and very patient as the task turned out to be far from 'standard'. Communication was excellent. I would very happily pass on his details to anyone in need. A very happy customer.

5 out of 5 Stars

, Uckfield - More than a year ago.

Mark is an excellent tutor. He is kind, patient, thorough, and incredibly easy to understand. I recommend him very highly to anyone who wants to get their head around a computer; no matter how "rusty" or nervous they might be.

5 out of 5 Stars

, Uckfield - More than a year ago.

4.25 out of 5 Stars

, Lewes - More than a year ago.

So pleased we have discovered Mark

5 out of 5 Stars

, Uckfield - More than a year ago.

Same day visit. New screen installed following day and all working well. Thank you.

4 out of 5 Stars

, Crowborough - More than a year ago.

Great service all problems resolved in an hour. Polite and friendly engineer.

4.75 out of 5 Stars

, Lewes - More than a year ago.

As a techni-phobic middle aged woman it was nice to meet someone who didn't make me feel stupid. The problems solved with increased memory board, brought with him was fitted and unwanted data deleted to make my old computer run like new again. Thanks Mark.

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Our Desktop Computer Repair Services

Your local PC PAL Engineers are specialists in Desktop / PC services, covering all models of desktops including Apple Macs right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then!  Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay.

newpc Home ServicesNew PC installations

We can help you setup your new computer or laptop correctly.

email Home ServicesEmail Problems

Assistance with either setting up or getting it back.

internet explorer Home ServicesInternet Problems

We can help you get back on-line and surfing again.

Wireless Problems

Solutions for wireless problems.

Internet Security

Get Protected from all the latest threats.

Computer Repairs

Our engineers will make your laptop happy again.

Personal Shopper

Let our engineers help you shop for your new computer.

Viruses & Malware

We are experts at clearing viruses from your PC or laptop.

Slow Computer

Making your computer feel brand new!

Software Problems

Blue screen white text – please telephone us immediately.

Computer Upgrades

Turning your computer into the speedy machine it used to be.

Apple Macs

We can repair Apple iMacs and Macbooks.

Tuition

Giving you a helping hand.  Whatever your experience.

Online Family Safety

We can help you to protect your children online.

Our Laptop Repair Services

Your local PC PAL Engineers are specialists in repairs all models of laptop, netbooks and notebooks, including Apple Macbooks right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then!  Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay. 

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Broken Back Light

We repair back-light issues without replacing the screen.

Liquid Damage

We repair submarine laptops to coffee spills.

Socket Repairs

No power, broken power socket or suspected faulty charger.

Motherboard Repairs

Distorted graphics, powering issues & no image on screen.

Broken Keyboards

We can repair and replace broken laptop keyboards.

Our Smartphone and Tablet Services

Your local PC PAL Engineers are able to repair and provide support for all makes of smartphones, including iPhone, BlackBerryHTC and Samsung models. Your Engineers are also able to repair and provide support for all makes of tablets, including iPadSamsung GalaxyAmazonHTC and BlackBerry models.

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Battery Replacement

Replacing your devices power source.

Email / Calendar Sync

Transfer content between devices.

Liquid Exposure

A simple splash or washing machine incidents.

Software Issues

Devices not starting or requiring a software upgrade.

Wi-Fi Setup

Getting your device connected to the world.

Our Business Services

Your local PC PAL Engineers are specialists in providing IT Support to Small Businesses. We understand that your business will not function efficiently without working computers and a solid internet connection. Whether your issues are slow computers, or your network has gone down, please give your local PC Engineer a call and we can often be there on-site the very same day! So don’t delay and call in the experts as your IT systems are too important to be left to chance!

IT Support Contracts

Our Helpdesk & Support package.

Ad Hoc Support

We support business on a pay as you use basis as well.

Online Backup

Keeping your data safe from fire, theft and failure.

Networking

Set up a better network allowing you to share files and printers.

Office 365

We can help your company work smarter using Office 365.

Apple Macs

We repair Apple iMacs and Macbooks.

Laptop Repairs

We can repair your laptops to make them happy again.

Internet Problems

We help you get back on-line and surfing again.

Internet Security

Get protection from all the latest threats.

Viruses & Malware

We are experts at clearing viruses from your computers.

Slow Computer

Make your computer run like new again!

Software Problems

Anything from BSOD, glitches and your computer cutting out!

Wireless Problems

Cut the chains from your laptop & set yourself free!

Computer Upgrades

Turning your computer into the speedy machine it used to be.

Mark Duncan's Blog Articles

Most Recent Articles

Computer Repairs Eastbourne and Laptop Repairs Eastbourne

We can provide Computer Repair services in Eastbourne and the surrounding areas. In Eastbourne and the surrounding areas we can help set up new computers, remove a virus or spyware, fix broadband or wireless issues, help with email problems and much, much more in Eastbourne.

We also repair Laptops, Netbooks and smartphones in the Eastbourne area. We can replace screens, keyboard, broken DC sockets and much more.

Whatever your problem, please give PC PAL Eastbourne a call on 01323 803 000 for a discussion about how we can help! We also carry out Laptop Repairs in your Home or Office.

 

Address : 12 Magnolia Close, Heathfield, East Sussex, TN21 8YF - E-mail: eastbourne@pcpal.co.uk

Leave us a message