Welcome to PC PAL Glasgow West
Computer and Laptop Repairs Specialists
for your Home and Small Business

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Computer & Laptop Repairs in Glasgow West

Hello! I'm John Whitecross and I am your Local PC PAL Computer Repair Engineer serving Glasgow West and the surrounding areas.

Whatever your Computer Repair problem, please give us a call on 0141 538 0800 for a discussion about how I can help! I also carry out Laptop Repairs in your Home or Office.

PC PAL's engineers are qualified and experienced and hold one or more of the following qualifications:

TestimonialsDesktopsLaptopsSmartphones and TabletsBusiness

Hear what our Customers say!

Thanks to all my customers who have left feedback:

4.9 out of 5 stars - based on 262 reviews
John,as always,responded very quickly

5 out of 5 Stars

, Glasgow - About 2 months ago.

5 out of 5 Stars

, Glasgow - About 9 months ago.

John Whitecross, our engineer, responded rapidly, as usual, in spite of a backlog due to the heavy fall of snow in central Scotland.

John fitted a new hard drive to our computer, which speeded it up considerably. He also successfully fixed a problem I had with AVG. 100% satisfaction as always!

5 out of 5 Stars

, Glasgow - About 9 months ago.

Mr John Whitecross very professional and efficient as always

5 out of 5 Stars

, Glasgow - About 9 months ago.

First Class service drove Through snow to fix my computer Excellent in every way

5 out of 5 Stars

, Glasgow - About 9 months ago.

pleased with very prompt service, job well done

5 out of 5 Stars

, Glasgow - About 10 months ago.

john whitecross 1st class electronics engineer. a credit to your operation. he is fast, on the ball, and understands so much. also a thoroughly decent and progressive guy.

5 out of 5 Stars

, Glasgow - About 10 months ago.

4.75 out of 5 Stars

, Glasgow - About 10 months ago.

The engineer arrived promptly and settled to the task in hand.
He included me in discussion of his progress and was helpful in providing me with options for future caring for my computer.
There was an atmosphere of fairness, sometimes hard to find these days.
Very happy - Robert Oliphant.

5 out of 5 Stars

, Glasgow - About 10 months ago.

This is the second time I have had John out to repair my laptop and he has done a great job once again. Always on time and always helpful. Very happy with my repair.

5 out of 5 Stars

, Glasgow - About 10 months ago.

John did a first class job on three laptops and was friendly and helpful throughout. It was a pleasure to have him here,

5 out of 5 Stars

, Glasgow - About 10 months ago.

My Laptop problem was difficult to solve, but John did a very good job in providing me with a working system. We also discussed moving everything to my new Laptop, and I'm sure I'll be in contact once again should any problems arise during the migration.

4.5 out of 5 Stars

, Glasgow - More than a year ago.

I have always found John efficient, firendly and knowledgeable. He sorted out a problem on my computer (relatively minor but ongoing) which a previous engineer had failed to solve

5 out of 5 Stars

, Glasgow - More than a year ago.

John was a good listener and managed quickly to get to the heart of what was needed. He solved my laptop problems and I gained more than I'd even asked for! It's very helpful to find such good technical skills alongside effective people skills!

5 out of 5 Stars

, Glasgow - More than a year ago.

John arrived right on time sat and listened to the problems I was having with my computer explained exactly what he was doing and everything is now back to working order. Thank you John.

5 out of 5 Stars

, Glasgow - More than a year ago.

I was very pleased with the prompt and efficient service provide by the engineer. I would recommend them to anyone.

5 out of 5 Stars

, Helensburgh - More than a year ago.

John Whitecross very efficient and helpful as always. Excellent service.

5 out of 5 Stars

, Glasgow - More than a year ago.

John provided an absolutely first rate service. I'm delighted with the repairs to my laptop. As an IT illiterate I also really appreciated John's ability to explain IT issues in clear lay person's terms. I would thoroughly reccommend him.

5 out of 5 Stars

, Glasgow - More than a year ago.

Once again I received excellent service from John Whitecross. He arrived on time and carried out the required work with polite excellent service.
Thank you again, John

5 out of 5 Stars

, Glasgow - More than a year ago.

First time contact with PC Pal Glasgow West Engineer John Whitecross. First class service. Explained everything in a clear, simple way and carried out my requirements to my satisfaction.
Would recommend PC PAL to family, friends and colleagues.

5 out of 5 Stars

, Glasgow - More than a year ago.

When my PC failed, I checked yellow Pages to find PC Pal and called. The engineer visited, assessed the unit and removed it to his workshop to diagnose/repair the system. He returned it in full working order and I have been delighted with its performance ever since. Happy to recommend him and PC Pal to anyone who needs support.

4.75 out of 5 Stars

, Helensburgh - More than a year ago.

John whitecross called to my house to fix my laptop, i would recommend John to anybody he is a great man at his job i felt relaxed with him in my house.
I'll keep his contact No & recommend him to my pals,Frank.

5 out of 5 Stars

, Glasgow - More than a year ago.

Very pleased with all work and advice given.

5 out of 5 Stars

, Glasgow - More than a year ago.

John responded quickly to my emailed inquiry & we organised a mutually satisfactory date for him to assist me with transferring data from my old laptop to a new one. I couldn't have done it without him and additionally he explained clearly what he was doing at each stage. I couldn't have been more satisfied and we have arranged to meet again to do the same with my tablet at a later date.

5 out of 5 Stars

, Glasgow - More than a year ago.

Engineer had a challenging time connecting my newly installed Windows7 to my 9 year old Dell 1110 printer. He was determined "not to be beaten". Task was completed satisfactorily. Other updates & short cuts were added. Will certainly use the service again.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

As always prompt and efficient, thank you.

5 out of 5 Stars

, Glasgow - More than a year ago.

John is always helpful, pleasant and swift. We are very happy with his services.

5 out of 5 Stars

, Glasgow - More than a year ago.

'My computer was hacked and had to be cleared. John came when he said and did an excellent job. He also got my iPad up and running again and he is going to come back on Friday to teach me how to do some things on my computer. I would totally recommend John.
Jan Carlisle

5 out of 5 Stars

, Glasgow - More than a year ago.

John arrived unbelievably quickly and was able to sort my computer problem within a very short time even though the old computer is on its last legs.

5 out of 5 Stars

, Glasgow - More than a year ago.

John whitecross excellent both in knowlodge and dependabilty Always very corteous and helpful

4.75 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Prompt and efficient service, plus good advice. Very reliable.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

£49 an hour is a bit on the expensive side I feel but I understand the engineer doesn't receive all of it.Any more expensive and you would be pricing yourself out the market.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

The Engineer explained everything in a language that I could understand! A very prompt and professional service.

5 out of 5 Stars

, Glasgow - More than a year ago.

The engineer carried out all the work that was asked of him in a friendly and efficient manner. Given that i had used him before it was a no brainer in getting in touch to upgrade my computer. I have already recommended this company to others based on the assistance that i have received. Excellent. Thank you

5 out of 5 Stars

, Dumbarton - More than a year ago.

I was extremely pleased with the service provided by the engineer who came out to me. He worked hard to solve the issue and went the extra mile with his helpfulness. He is one of the few people that have provided a service that I would rate as excellent and would completely recommend

5 out of 5 Stars

, Glasgow - More than a year ago.

engineer was very helpful
many thanks

4.75 out of 5 Stars

, Glasgow - More than a year ago.

The engineer came promptly and tested everything thoroughly until he was able to identify the problem. He the solved the problem quickly and returned the machine in a very short time. This was first class service.

5 out of 5 Stars

, Glasgow - More than a year ago.

Engineer John Whitecross did more than I expected and has given excellent advice.
Many thanks
Campbell Laing.

5 out of 5 Stars

, Glasgow - More than a year ago.

Very helpful dealing with several issues which have improved the ease of use and speed of our laptop.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was very helpful and professional. I was delighted with the service.

5 out of 5 Stars

, Glasgow - More than a year ago.

Fantastic and very efficient service thank you

5 out of 5 Stars

, Glasgow - More than a year ago.

As someone who has little experience in dealing with computer problems, I call on PCPAL whenever I am in need of help and find that John Whitecross always fixes my problem, which included installing a new computer in 2015.

5 out of 5 Stars

, Glasgow - More than a year ago.

John gave the same top notch service as before. Patient and dogged in pursuit of a problem. Unlike many IT specialists I have come across he waited to test and validate his input.

Highly commended!

5 out of 5 Stars

, Glasgow - More than a year ago.

Your engineer John has been at my house on more than one occasion and the service he provides is second to none. His knowledge is in the WOW factor. I would never go anywhere else now. John is an absolute credit and definitely an asset to your company. Because of the service he provides in me your company has a customer for life.

5 out of 5 Stars

, Glasgow - More than a year ago.

john first class job again to man

4.75 out of 5 Stars

, Glasgow - More than a year ago.

I`m very pleased with the service (John Whitecross).

Telephone comms with such as `Know How` are all very well, but sometimes it really needs a personal visit to sort out problems and so it proved.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Engineer was very understanding and helpful. Also had good communication skills and didn't make me feel too silly.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John was an excellent PC engineer who responded quickly to my call and sorted out the problem, will have no hesitation in contacting him in the near future regarding our computers.

5 out of 5 Stars

, Clydebank - More than a year ago.

John is a very capable engineer with a pleasant friendly manner. He always responds promptly and is very easy to understand

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

Hi, I was very worried when my Apple laptop lost connection, tried all the usual things, switch off/on etc. I use it for work of a delicate nature..stocks and shares! I am disabled and had to retire early.
My other 'pooter will not connect to internet but that is long term and not a worry as long as my Apple works. Real distress for 2 days then found Yellow Pages, only 2 computer people in the bit I looked at, I thought great.. someone who know you can't get your machine to communicate, therefore Yellow Pages! John answered message in couple of hours, then came right away and all fixed, many questions asked and answered, learnt a lot, thank you John, now my Hero and will have him back to cure some of my IT ills!! Cheers, DM

5 out of 5 Stars

, Paisley - More than a year ago.

Very helpful engineer. Cant say more mainly due to lack of IT/PC know how. Computer still a bit slow but old computer.
Engineer helpful with miscellaneous queries also.

4.25 out of 5 Stars

, Glasgow - More than a year ago.

As indicated on previous occasions when I needed help,
I have always been more than satisfied with the visits from John Whitecross. I have every confidence in him and would have no hesitation in recommending him to my friends.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was again exceptional in getting a dodgy Windows 10 up and running again. Many thanks.

5 out of 5 Stars

, Glasgow - More than a year ago.

As always, excellent service.

as
always, excellent service

5 out of 5 Stars

, Helensburgh - More than a year ago.

5 out of 5 Stars

, Clydebank - More than a year ago.

Fantastic!

5 out of 5 Stars

, Glasgow - More than a year ago.

As ever, John is always very helpful and solves my it problems quickly and efficiently.

5 out of 5 Stars

, Glasgow - More than a year ago.

I have to tell you. The engineer who came to my house to carry out the work on my computer was absolutely fantastic. He was quick, efficient and very pleasant.
That was the second time I have used his services and on each occasion I could just not fault the service he provided.
I will always use him and recommend him to any of my family or friends who require the service he offers. He is a credit and an asset to your company.

5 out of 5 Stars

, Glasgow - More than a year ago.

JOHN HAS NOW HELPED US WITH SOME COMPUTER ISSUES ON MORE THAN ONE OCCASSION. EACH TIME HE HAS BEEN PROFFESIONAL AND EXTREMELY HELPFUL.

5 out of 5 Stars

, Clydebank - More than a year ago.

Whenever I have a problem with my computer, I am always happy to contact John Whitecross and I have always had first class service from him. I have complete confidence in his ability and would recommend him to anyone.

5 out of 5 Stars

, Glasgow - More than a year ago.

wouldn't hesitate to recommend John Whitecross to friends. Friendly, patient and efficient. Thank
you.

5 out of 5 Stars

, Glasgow - More than a year ago.

Two years ago John carried out the original installation and transfer of data for my new computer. His service then was so good that I knew he would solve my problem this time very quickly and he did. I couldn't have had better service.

5 out of 5 Stars

, Glasgow - More than a year ago.

4 out of 5 Stars

, Glasgow - More than a year ago.

Exceptionally pleasant, helpful engineer whose services I'd readily use in the future.

5 out of 5 Stars

, Glasgow - More than a year ago.

The engineer arrived on time, had a good look at all the very outmoded equipment and spent a long time on the phone to Virgin before all possible remedies were exhausted and it was agreed that the modem that had been sent was faulty and another one would have to be dispatched. When the new one arrived, the engineer came back very promptly and finished the job very satisfactorily.

5 out of 5 Stars

, Glasgow - More than a year ago.

I managed to freeze my laptop screen and got a virus alert (googleapis). When I called PC PAL, John arrived at my flat in record time. He was very friendly and approachable and resolved the problem quickly and efficiently.
I would definitely recommend PC PAL to my family and friends and would also use the company again.
Great service.

5 out of 5 Stars

, Glasgow - More than a year ago.

I needed my internet access fixed and improved as well as properly install new software including back up drive.

Done. No problem.

Good service.

Good value for money.

5 out of 5 Stars

, Glasgow - More than a year ago.

Very impressed with your service, but please do NOT give this information to anyone else, and please do not send me promotional material.

Thank you

5 out of 5 Stars

, Paisley - More than a year ago.

John Whitecross was timeous in his response to telephone call then appointment. He displayed first class knowledge of the problem and solution. Went over and above what was asked of him in that he moved apparatus which was heavy for me. An exemplary company representative and one that I would not hesitate to engage on another call out. Mr & Ms Dougan

5 out of 5 Stars

, Glasgow - More than a year ago.

Mr Whitecross was excellent and as someone who is a manufactured pc buff through necessity, I found his knowledge and expertise educational and have learned a lot.

5 out of 5 Stars

, Glasgow - More than a year ago.

When I realised that I had a computer problem, my first thought was to contact PC Pal because of the excellent service I had had in the past. I contacted John late afternoon on Tuesday and he was at my door at 9.30am on Wednesday.As before he diagnosed the problem and resolved it and also explained in simple terms what he was doing and why.
Service does not get better than this|

5 out of 5 Stars

, Glasgow - More than a year ago.

We've used John's services previously and again we're very pleased with the service. We phoned just after 9:00am, John was at our house at midday and assessed our laptop computer. As before he was quick and efficient, we wouldn't hesitate to call John again in the future and he has been recommended on Streetlife.

5 out of 5 Stars

, Glasgow - More than a year ago.

Your rep was friendly, and very helpful, nothing seems to be a bother to him

4.75 out of 5 Stars

, Glasgow - More than a year ago.

AS always, when expertise knowledge required to solve a problem, I was more than satisfied with the outcome. Thank you again.

5 out of 5 Stars

, Glasgow - More than a year ago.

I was recommended to use your Company.Five years or more I was trying to find Company of experience in the job they do plus do home visits and you pay foe quality repairs I cannot recall the Company's name they are based in Edinbrugh and I have never looked back

5 out of 5 Stars

, Glasgow - More than a year ago.

fast response.Johncame out to asess problem Quickly sorted out connection problem Gave me advice on solution to other issues Took box a away and kept me informed of progress,Brought box back having reduced computer to factory settings and reinstalling windows 7 plus anti virus programme ,Would strongly reccomend to anyone having difficulties.

5 out of 5 Stars

, Glasgow - More than a year ago.

I continue to recommend John to my friends.

5 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John is always very helpful and solves our problem

5 out of 5 Stars

, Glasgow - More than a year ago.

John the engineer was extremely helpful and patient.I am 85 years old so his advice will stand me in good stead in the future. I will have no hesitation in asking him back if required in the future.

4.25 out of 5 Stars

, Glasgow - More than a year ago.

John gave me a first class service. He was prompt, polite, friendly, patient and extremely knowledgeable.
I wouldn't now go anywhere else.
Fantastic service.
Evie millar

5 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

engineer made sure I was happy with results.

5 out of 5 Stars

, Glasgow - More than a year ago.

Mr. Whitecross gave an excellent service.

He responded to my call speedily, gave a clear explanaton about my computer problem and worked hard to solve the problem in an expert way.

I would not have any hesitation about contacting him again for his assistance.

5 out of 5 Stars

, Paisley - More than a year ago.

My computer had been hacked by an Bogus Repair Mob
asking me to pay for a service which i didnt think i needed, when i refused they kept phoning me to say the work had to be done, i again said no, they then removed all my Software, i could not use the computer.
I checked Yellow Pages and spoke to your Engineer in my area,told him the problems, he came we spoke said he would take it away and check it.
he phoned me and said he could sort the problem.
I agreed, he carried out the work returned my computer, set it up ran through the system explaining to me as he went,
He did an Excellent job, at a reasonable cost.
I will use your Company again if i need to.
D. Skelly.

5 out of 5 Stars

, Glasgow - More than a year ago.

John arrived the next morning after my call. Within an hour he had "fixed" my mobile phone problems, and one or two others with my laptop. As always he explained my difficulties in a helpful way. Very good value for money.

5 out of 5 Stars

, Glasgow - More than a year ago.

Whilst repairing and making improvements John explained what was being carried out. Also made very good recommendations to simplify use of computer.

With thanks.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

Engineer arrived when he said he would and was very helpful

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Need I say anymore - such a friendly helpful guywho went out of his way to explain everything to me - Iwould recommend your Company to anyone - thanks so much.

5 out of 5 Stars

, Glasgow - More than a year ago.

Thank you for this opportunity to commend and
affirm the quality and service of the computer
engineer who now has called on several occasions to
deal with and solve any computer problems I have
encountered to date. I would hope to be a return
customer.Any information released on promotional
material ought to be kept anonymous. Your discretion and compliance on such an issue will be appreciated at all times

Sincerely.

J. Wright

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Engineer very friendly, gave good advice and nothing seemed to be of any troubleto him.

Any trouble in the future would not hesitate to get in touch.

5 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Clydebank - More than a year ago.

I would reccomend PC Pal the Services is 1STclass

5 out of 5 Stars

, Glasgow - More than a year ago.

Very happy with the service from engineer John Whitecross / Excellent service with good communication skills and friendly manner to client questions.

5 out of 5 Stars

, Glasgow - More than a year ago.

I am always happy to contact John Whitecross when I have any problems. He is so dependable and helpful in every way and is always anxious to ask me if I have any questions I need answered apart from the reason for his visit initially.

5 out of 5 Stars

, Glasgow - More than a year ago.

John did a fantastic job of getting my totally mixed up laptop up and running again. I was kept totally informed as to what he was going to do, to solve the many problems the laptop had. He explained everything to me and always phoned me to say when he was coming. He did a complete re installation of Windows 7 and even managed to save and re install some important files. A brilliant job done by John, and I have no hesitation in recommending John, and I will always use PC Pals in the future. Although in future I will not wait till my laptop is totally useless. I am a total computer illiterate , and it is now comforting to know that I can call on some one like John to sort out my laptop problems.

5 out of 5 Stars

, Glasgow - More than a year ago.

I upgraded to Windows 10 just before Christmas, and our Emails disappeared. I phoned our engineer, John, who arrived the next day . He spent several hours looking for the Emails, and eventually found my husband's, but not mine. A call to BT proved fruitless, and they promised to call back the next day. They never did! John called back, but meantime my son had retrieved my Email after several more hours searching.

5 out of 5 Stars

, Glasgow - More than a year ago.

I upgraded to Windows 10 and our Emails disappeared. John spent a few hours searching for them, and eventually found my husband's, but no sign of mine. A call to BT proved fruitless, and a promise was made by them to call me back. BT never did. John called back to assess the situation, but meanwhile my son had managed to retrieve my Email after several more hours searching.

5 out of 5 Stars

, Glasgow - More than a year ago.

Engineer was punctual and efficient.
Also friendly, helpful and informative.
I would use his services again and recommend him to other potential customers.

4.5 out of 5 Stars

, Glasgow - More than a year ago.

I have used John on several occasions and found him very helpful and always willing to listen to my problems with the PC.
Much Appreciated,
Mr James Taylor.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John sorted the emails after the windows 10 upgrade quickly and efficiently - many thanks.

5 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John was excellent and efficient. He was also very patient when I twice changed our arrangements. We will certainly use his services in the future should the need arise agsin.

5 out of 5 Stars

, Glasgow - More than a year ago.

very satisfied with quality of call out and service. problem rectified to the best of engineers ability due to the fact that it was our router at fault.

5 out of 5 Stars

, Glasgow - More than a year ago.

We have used PC Pal a number of times now and have been very impressed with the service.

Our engineer John Whitecross, is always punctual, courteous, and has shown infinite patience not only with the I.T. issues, but with a couple who are not very computer literate to say the least!

We would have no hesitation in recommending John to anyone who needs a PC Pal!!

4.75 out of 5 Stars

, Glasgow - More than a year ago.

The engineer was very pleasant and informative. I am not very computer literate but I can appreciate the difference to my computer and would not hesitate to use the service again.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Responded quickly to telephone message left and turned up on time at appointed date.
Efficient and comprehensive service completed within timescale and excellent value for money. Would use again as first choice.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

An inportant piece of information required for a forthcoming meeting had strangely reverted to encrypted script. Attempts at internet solution failed and my limited know-how of PCs buckled. As I live in a rural area john diagnosed the problem by phone and after trial and effort his skills and patience rectified the problem. Many thanks John

5 out of 5 Stars

, Stirling - More than a year ago.

Mr.John Whitecross gave a first class service and provided me with very helpful suggestions about how to deal with my computing problems.
He has certainly dealt with the difficulties I have had with my computer and I would not have any qualms about recommending him to other potential customers.
D.Reid.

5 out of 5 Stars

, Paisley - More than a year ago.

I thought John was fantastic. I really don't understand the computer very well and he took me through each step patiently explaining what was going on. I also feel I can ring him again any time I have a query.
Although he worked for almost two hours on my computer it is still playing up a little. It is sooooo much better BUT I might have to get him back again soon. I'll leave it a few weeks to see if it settles down.
Thank you for all your help.
Preston Clare

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Thoughtful and solution-focused approach to a tricky operating system problem on an old laptop. Approached with professionalism, pragmatism and a high level of technical competence. John went the 'extra mile' to give excellent service

5 out of 5 Stars

, Glasgow - More than a year ago.

I felt I could trust John to give reliable advice, and not have to worry about being taken advantage of. The computer is once again a pleasure to work with, and I would certainly use John's services again should I have any PC problems, and would recommend him and PC PAL to others. He did a thorough job in removing the pernicious malware and restoring my computer to its former speed.

5 out of 5 Stars

, Glasgow - More than a year ago.

Thanks to john for coming to the house at such short notice and solving our problems will definitely use again if needed ty

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John was excellent in every way, he spent some time with me at the original visit but was unable to completely solve the problem but would not give up and decided to take my laptop with him. He kept me informed of progress and returned it to me in a few days completely repaired. I am much obliged and if necessary will use him again if required.
Many thanks, Evelyn Paterson.

5 out of 5 Stars

, Glasgow - More than a year ago.

very pleased with the service john was very good and got me back on line with a phone call to my provider thank you ROBERT KENNEDY

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John responded promptly to my call and was extremely efficient in carrying out a very successful repair.

5 out of 5 Stars

, Glasgow - More than a year ago.

I was extremely pleased with the way in which the work was carried out. I had several problems after installing Windows 10, but everything was fully explained to me by the extremely helpful and friendly engineer.

5 out of 5 Stars

, Helensburgh - More than a year ago.

THE PC ENGINEER ( JOHN ) WAS SIMPLY FIRST CLASS .

5 out of 5 Stars

, Glasgow - More than a year ago.

Prompt courteous skilled. Overall good service.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Dumbarton - More than a year ago.

First class experience from start to finish. Would definitely recommend to anyone.

5 out of 5 Stars

, Glasgow - More than a year ago.

From the very first contact (by phone) John was very helpful and friendly.He arrived as agreed and had confirmed by phone and on arrival got straight on to working through the problem which turned out to be more complex than anticipated. It was obvious he knew what he was doing and kept me aware of what was going on.It was plain to see he was determined to solve the issues. First class job carried out by a very skilled person who was happy at his work and in addition gave me advice on other ways to improve my sysyem.Will use John again and have passed his details to a friend.
First class job carried out by first rate person/technician

Thanks, Alan Menzies (Milton of Campsie

5 out of 5 Stars

, Glasgow - More than a year ago.

John,arrived as agreed and immediately set to work on what turned out to be a very technical problem eventually sorting it out. He was determined to solve the issue and not be beaten.
Throughout the entire visit he wae polite, enthusiastic, friendly and informative also explaing what he was doing.In addition he gave advice on improving my system and backed this up with some downloads.
It is very welcoming to have someone who is happy at his work and knows what he is doing.I have already passed his name to a friend.Thanks John very impressive.
Alan Menzies Milton of Campsie

5 out of 5 Stars

, Glasgow - More than a year ago.

Since your visit both computers are now working a lot better. Thanks for your visit. I will have no hesitation in calling for your services in future.

Regards Jim Mackay

5 out of 5 Stars

, Renfrew - More than a year ago.

John Whitecross explained what he was doing and had infinite patience especially when working out the problems we had with our internet reception and the improvement to date is much appreciated by both my wife and myself.

Many thanks again

Ron

5 out of 5 Stars

, Glasgow - More than a year ago.

Engineer was extremely helpful, knowledgeable and courteous.
I would certainly recommend to others.

5 out of 5 Stars

, Motherwell - More than a year ago.

Honestly cannot fault PC PAL and in particular John the technician who attended. Friendly knowledgeable and thorough. Phoned and arranged visit and was also on time and prompt. Highly recommended and would use again !!

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John arrived as agreed on telephone (after getting a little lost but he informed me of this) and helped my son find the problem with his laptop. He also gave him some advice on future problems. If problems arise that are unsolveable we will certainly use PC Pal again.

4.75 out of 5 Stars

, Erskine - More than a year ago.

I continue to highly recommend John for his helpful,pleasant and professional manner as well as his patience when dealing with a silver surfer!

5 out of 5 Stars

, Glasgow - More than a year ago.

I have had many a engineer over the years and John by far has been the best.Should I have to call on an engineer in the future there is no doubt who I will call

4.5 out of 5 Stars

, Glasgow - More than a year ago.

Once again I'm delighted with John's work. He's efficient, friendly and trustworthy and I'd recommend him with confidence.

5 out of 5 Stars

, Glasgow - More than a year ago.

What a very patient, helpful and obliging Engineer as my laptop required so much cleaning up....and what a joy to have it operating properly once more. One very delighted customer who will definitely recommend your services.

5 out of 5 Stars

, Clydebank - More than a year ago.

John was very nice and polite. I would not have any seconds thoughts to give my friends. The phone number I have,and he also left me a company card.

5 out of 5 Stars

, Glasgow - More than a year ago.

As in the past, John did a great job.
Managed to persuade Talk Talk to provide a new router which he set up on his second visit, sorted out the pc, 2 iPads and wifi extender.
John is brilliant and so helpful and polite.I would recommend him to anyone who is having pc problems.

Marion Clark

5 out of 5 Stars

, Glasgow - More than a year ago.

the engineer was friendly and explained what he was doing without talking down to me or the over use of jargon which some people do very satisfied and if Ihave problems in the future I would have no hesitation in giving him a call

4.5 out of 5 Stars

, Glasgow - More than a year ago.

Great experience. Engineer could not have been friendlier, more helpful or efficient.

I will definitely recommend him to my friends and will always use him if I have any problems in future.

5 out of 5 Stars

, Glasgow - More than a year ago.

Engineer was called out to instal new printer which I was unable to do He then connected, printer to wireless network -scanned for malwear and removed same He also removed unwanted programmes.
After his visit I found that I had not only a functioning printer but I also had a much more efficient computer I feel that I have had excellent value for money and would not hesitate to recommend PCPAL With my gratitude P Connell

5 out of 5 Stars

, Glasgow - More than a year ago.

Very satisfied with all aspects of service.

5 out of 5 Stars

, Glasgow - More than a year ago.

I was very pleased about the way my work was done. The engineer took time to explain and involve me in the changes in my machine. He was also obliging enough to take my old tower to the tip.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

I have always had good response from the engineer whenever he calls to fix/ solve a problem re any of our computer problems.
He has been very friendly and sociable on every occasion.
As a result it can be safely said that PC Callout will always be my choice every time a service of any kind is required.

5 out of 5 Stars

, Renfrew - More than a year ago.

Very satisfied with prompt and excellent attention given by your engineer Mr JOHN WHITECROSS
Would recommend him to any friends with PC problems
Only critiscim would be you should consider reducing your standard callout charges

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Work very well done. Laptop now back to its normal working. Many thanks to the engineer who carried out the work.

5 out of 5 Stars

, Helensburgh - More than a year ago.

Service was excellent. Engineer was happy to visit out of normal working hours and completed the work within one weekend, which included a second visit.

5 out of 5 Stars

, Helensburgh - More than a year ago.

Engineer worked through a thorny Mac problem though admitting that he worked generally on Word systems. Total success after patient efforts. Would recommend John and use him again

5 out of 5 Stars

, Glasgow - More than a year ago.

Had a stubborn virus which after trying for 2 days to get rid of, I decided to call help in. John was friendly, courteous and knowledgeable. Excellent all round service and I would/have recommended.

5 out of 5 Stars

, Johnstone - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was very helpful.He understood that I didn`t know much about computers.he came to my house the same day I phoned .Will have no hesitation in using him again.

5 out of 5 Stars

, Glasgow - More than a year ago.

I would use your company again and recommend it to friends.

5 out of 5 Stars

, Glasgow - More than a year ago.

I've lost count the number of times I've called upon the services if PC Pal which is evidence enough of how good a service you provide this often computer bewildered customer.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

The engineer who came was extremely helpful and courteous. He was willing to take tome to explain things to me which I really appreciated.
I would have no hesitation in recommending PCPal to anyone.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

4.5 out of 5 Stars

, Glasgow - More than a year ago.

John did a super job and explained things to me (although some of it was too technical for me).The day before I contacted pcpal I had taken the laptop into PC World where it was purchased in April 2013.The visit was a complete waste of time & money as none of the problems were solved.
I'm absolutely delighted with all John's hard work as the laptop is fine now as is the wifi extender which means that my I-pad functions in all rooms.
I'll ask John to come back in a few months just to check that there are no horrors lurking in the depths of the laptop.
I will certainly recommend John to any of my friend who have computer problems.

5 out of 5 Stars

, Glasgow - More than a year ago.

The service was prompt, professional, skilled and all at a reasonable, competetive fee. I will use your company again.

5 out of 5 Stars

, Glasgow - More than a year ago.

John really got the bit between his teeth with this problem going way beyond the call of duty to solve my computer's woes.Thanks John DCM

5 out of 5 Stars

, Glasgow - More than a year ago.

As on all previous occasions when I have needed help,I was more than pleased with the prompt response and the problem was solved in a very short time. Grateful thanks.

5 out of 5 Stars

, - More than a year ago.

quick and effcient and detailed explanation of how problem was resolved.

5 out of 5 Stars

, Glasgow - More than a year ago.

Will continue to recommend services.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was very helpful in setting up my new computer and printer and starting me on the road to negotiating Windows 8 after being used to XP.

This was the second time I had used PC PAL and I shall certainly use John again if I need to.

5 out of 5 Stars

, Glasgow - More than a year ago.

I would recommend this company to everyone from the friendly and helpful engineer to the fact he didn't speak down to me or if I was stupid. Was a pleasure to deal with someone so helpful who didn't break the bank. Thank you !

5 out of 5 Stars

, Glasgow - More than a year ago.

Well done john,great service. Very friendly,laptop running like it was new.Would recommend him to anyone.. Billy Gilmour, Knightswood

5 out of 5 Stars

, Glasgow - More than a year ago.

John was a little late getting here but he resolved the problem within the hour and the laptop is now running much faster. We will certainly use him again if required.
Thanks.

5 out of 5 Stars

, Glasgow - More than a year ago.

Second time I have used PC Pal.Again excellent service and clear explanation of what had gone wrong and what was being done to fix the problem.

5 out of 5 Stars

, Glasgow - More than a year ago.

Two sessions i had information given was very helfull and showed me wys to over come the promblems i was having

5 out of 5 Stars

, Glasgow - More than a year ago.

Good explanation of diagnosis and necessary work to be carried out. I think it is the best service available in this area.

5 out of 5 Stars

, Glasgow - More than a year ago.

I have used John at PC Pal before and from the outset have found him to be very efficient and friendly while carrying out his work. Also he explains what the problem is and what he is doing to fix it and I find this very helpful. I would certainly recommend him to my friends if they have problems with their computer.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

John is always very personable in his dealings with me, (I've used him twice so far) and provides excellent value for money solutions and clear not technical jargon to help me understand what needs to be done to repair and maintain my PC.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was very helpful indeed, and even managed to get BT to give me a new router for free!

5 out of 5 Stars

, Glasgow - More than a year ago.

I would highly recommend this engineer.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was professional, courteous & carried out an excellent job.
Thank you

5 out of 5 Stars

, Glasgow - More than a year ago.

I was delighted with the service I received.
The engineer was most helpful and explained what the problem was and what he was doing to fix it.
I will certainly recommend PCPal to my friends
Thank you it is so nice to have my computer up and running efficiently again

4.5 out of 5 Stars

, Helensburgh - More than a year ago.

Having just bought a new Lap Top with Windows 8 needed help to set it up and how to use it.
John Whitecross was first class, cannot speak highly enough of the service and help he gave.
If this is the service PC PAL give I would recommend them every time.
Thank you John and PC PAL.

4.75 out of 5 Stars

, Dumbarton - More than a year ago.

I could not be more satisfied with the service provided recently. I have always been very pleased with any visits I have required and have every confidence in John Whitecross if I should require in the future. Thank you.

5 out of 5 Stars

, Glasgow - More than a year ago.

I suffered a sudden loss of power due to a surge which knocked out the PC. Within a few hours, I was back up and running thanks to PC PAL. I cannot recommend this service enough in terms of promptness, courtesy, and efficiency.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

The engineer John was very efficient.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

John is great! Good to have with us and explains problems and solutions in an understandable straightforward way.

Really good and it is ve

5 out of 5 Stars

, Glasgow - More than a year ago.

John was extremely knoledgeable regarding our computer problem and resolved the situation very quickly. He was very polite and efficient at all times and we appreciated his expertise. Would definitely recommend him to my friends.

5 out of 5 Stars

, Glasgow - More than a year ago.

I was having problems with virus protection. John attended to the problem promptly. Thank you I would strongly recommend John.

5 out of 5 Stars

, Glasgow - More than a year ago.

Clear explanation of problems and good feedback. I would recommend Mr Whitecross to friends.

5 out of 5 Stars

, Helensburgh - More than a year ago.

I am delighted with John's diligence in putting my PC in working order.Im amazed
just how quickly he corrected all my mistakes caused largly as a result of my "bungling when using my PC.There are times when I could wish at the bottom of the Clyde River!!"I am totally satisfied not only by John's undoubted expertise but most of all my his kindly manner.I have NO hesitating him/your firm.Thank You

4.75 out of 5 Stars

, Glasgow - More than a year ago.

I was very pleased with the quality of service that I received. I know that the engineer spent a lot of time and energy trying to fix my old computer, but in a way I am glad that the computer was broken beyond repair, as I now have this far more quicker and efficient machine now.

5 out of 5 Stars

, Dumbarton - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was extremely helpful, and willing to fix any problems I had. He was very speedy and efficient. I had complete trust in him. He was also willing to accomodate me as to when was a convenient time to visit.
I would definitely use his services again. My daughter also had a similar experience with John and PC Pal.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

If every business was as efficient,courteous and trust worthy as PC PAL the world would be a far better place.Excellent service would have no hesitation using again or recommending to a friend.

5 out of 5 Stars

, Clydebank - More than a year ago.

John was first class. He explained everything clearly, what the problem was and what was required to sort the problem. I had intended to have John back to upgrade the memory by now but events have overtaken me but will do so early in the New Year. I would have no hesitation in recommending PC Pal and John Whitecross.

5 out of 5 Stars

, Clydebank - More than a year ago.

John was first class. He explained everything clearly, what the problem was and what was required to sort the problem. I had intended to have John back to upgrade the memory by now but events have overtaken me but will do so early in the New Year. I would have no hesitation in recommending PC Pal and John Whitecross.

5 out of 5 Stars

, Clydebank - More than a year ago.

This is the fourth time I've called on John's service and again his patience, expertise and above all his courteous manner were exemplary.

5 out of 5 Stars

, Glasgow - More than a year ago.

Arrived on time, identified issues and explained fixes as he progressed.
Very professional and understood clients requirements and issues.
Highly recommended.

5 out of 5 Stars

, Clydebank - More than a year ago.

Will use again if required

5 out of 5 Stars

, Glasgow - More than a year ago.

As a 75 year old I can operate a computer but know little about the technicalities. John not only resolved my problems,but found a virus which I had no idea I had on the computer.In addition while I thought I would have to pay for Microsoft 10 or 13 he installed a Word programme which is well sufficient for my needs. Excellent service from a courteous young man.

5 out of 5 Stars

, Glasgow - More than a year ago.

4 out of 5 Stars

, Glasgow - More than a year ago.

John was very helpful- turned up at time stated, had to take my laptop away but kept me informed all the way through the repair - on returning my laptop he took time to re-install some of my applications- great service - thanks

4.75 out of 5 Stars

, Glasgow - More than a year ago.

4 out of 5 Stars

, Glasgow - More than a year ago.

I was very impressed with John's technical expertise and professional manner. He turned up on time, and very quickly diagnosed the nature of fix that my desktop required.
It is like a breath of fresh air to deal with someone who I feel I can trust to fix my desktop and who will not over charge for the service provided.
Will definitely recommend John to my friends and family if they ever have IT problems in the future.

5 out of 5 Stars

, Glasgow - More than a year ago.

What a marvellous service! It even saved my hair style by stopping me tearing it out at the roots. What a great find, all from a leaflet through the door. Great

Brenda Burn. Glasgow

5 out of 5 Stars

, Glasgow - More than a year ago.

John fixed the faults and, in so doing, kept educating me. If only I could remember it all... I am very pleased. Thank you.
Donald.

4.5 out of 5 Stars

, - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John's visit this morning was a great help as
he has been able to speed up my computer and
make it easier for me - a silver surfer- to down load m emails and other programmes I use
often.

4.25 out of 5 Stars

, Glasgow - More than a year ago.

As usual a rapid response from John which sorted the problem

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

John Whitecross has visited us twice and both visits have been extremely good. No complaints whatsoever. He solves my computer problems and is delightful to have around. Full marks! Thia Begg

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

A very prompt service(same day),a very pleasant engineer who kept me informed of everything he was doing & was very efficient in his work, & a very fair price. I couldn't ask for more.

5 out of 5 Stars

, Glasgow - More than a year ago.

As usual John responded quickly, and attended to all my concerns. Windows 8 is difficult, but I am learning more about it thanks to John!

4.5 out of 5 Stars

, Glasgow - More than a year ago.

My third visit from John who again provided helpful and worthwhile information about my computer,
displaying yet again his familiar patience with my undoubted elementary queries. Even the simplest of questions are given a measured response.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

My third visit from John who again provided helpful and worthwhile information about my computer,
displaying yet again his familiar patience with my undoubted elementary queries. Even the simplest of questions are given a measured response.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

really friendly and helpful, quick to respond and explained things clearly.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John responded very quickly to our callout to locate the cause of our computer's failure, He discovered that the monitor was at fault,and after testing it,advised us to buy another, or a laptop, as the computer itself was very old. Consequently we bought a Toshiba laptop,and John spent several hours transferring material from the hard drives of the computer. He also explained very clearly,and patiently, the new updated windows system. We were delighted with the complete service John provided.

5 out of 5 Stars

, Glasgow - More than a year ago.

In case my first feedbank didn't reach you, I am writing again to say how satisfioed I have been on the two occasions I have needed help. John Whitecross couldn't have been more helpful. He was courteous, polite and friendly, and anxious to solve the problems I had, which he did.
I would be more than happy to recommend him to all my friends when they have problems with their computers.

5 out of 5 Stars

, Glasgow - More than a year ago.

On the two recent occasions I had to call John for help, I could not have been more satisfied. He was courteous, polite, friendly and anxious to arrange a time to suit me. He even phoned on the day arranged to tell me he was on his way and when he would arrive. I would always call on him in future if necessary and would be happy to recommend him to all my friends when they need help. Needless to say, I have had no trouble since and am most grateful to him. I am completely confident in his knowledge and ability to "sort me out".

5 out of 5 Stars

, Glasgow - More than a year ago.

John is a very personable young man who did not baffle this computer novice with a lot of techno babble. He directed me all the way through what he was doing and trying to do.
I came to computers for the first time about six years ago when I retired and anything I know about them (and I have to admit not a lot) has been from the mistakes I've made and from experts like John. His short time with me was a valuable learning process as well as a job well done. TOP MARKS.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was very good I would have lost it!!

4.5 out of 5 Stars

, Glasgow - More than a year ago.

John was very patient as I would have lost it !!

4.5 out of 5 Stars

, Glasgow - More than a year ago.

My first experience of having a laptop repair at home and I must say that I prefer this over dropping the the equipment off at a shop and waiting usually a week to pick it up again.
So I am glad to have seen your advert in the yellow pages and will now use the home repair service in future.

4.5 out of 5 Stars

, Glasgow - More than a year ago.

I was very happy with the service pc pal provided, my laptop was collected, the fault was repaired and returned to me the following day,I found this service to be great value for money and the engineer was very helpful.

5 out of 5 Stars

, Glasgow - More than a year ago.

your technican did a good job came on time and i would recomend him to any one who needed a computer fixed
i have handed out his card to a few people who might use him in the future

5 out of 5 Stars

, Glasgow - More than a year ago.

I live in Stoke on Trent and Dad is in Glasgow.
On the internet Yel.com gave me PC Pal so I phoned John in Glasgow.
He understood the problem .
He was at my Dad's inside 2 hours.

Ohh by the way the video of John
Great I knew you I was talking to on the phone
Have a Great New Year

5 out of 5 Stars

, Stoke-on-trent - More than a year ago.

I had the unusual requirement to connect up an unused Vista PC (it had lain unused since new for over three years) transferring files from my XP PC, and then converting them. I also wished to keep my existing PC operational.

This was efficiently done

5 out of 5 Stars

, Glasgow - More than a year ago.

I would recommend this to anyone who was needing a computer set up or needing a repair engineer was friendly and helpful and answered all my questions

5 out of 5 Stars

, Glasgow - More than a year ago.

John was very helpful and I feel confident that I'd need be I shall callow his services again.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

For the first time for ages I felt I was important as a customer. I would have no hesitation in recommending him to my friends.
many thanks

4.5 out of 5 Stars

, Glasgow - More than a year ago.

John was very helpful and informative about the problem I had with my pc. He was very about the charge and I would readily recommend him to other people.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

I would like to compliment Mr Whitecross on firstly his courteous behaviour. It was very refreshing, regarding his attitude towards his customer, He also appeared very knowledgeable about computers and he imparted part of this to me. Hoping this info is of some help,
yours sincerely,
Charlie Stewart.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was very thorough and friendly and didn't leave any stone unturned in terms of getting the optimum performance from my laptop. He was also courteous and professional in his attitude.

4.5 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Very prompt service. Very pleasant engineer took time to explain where fault lay and how it could be sorted as well as updating my firewall. He did this without any time wasting. I have recommended him to friends and taken a few of his cards to pass out.

5 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

John was most helpful, kind, patient and efficient.
I would strongly recommend him and pcpal to anyone looking for help with their computer.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

4.5 out of 5 Stars

, Clydebank - More than a year ago.

Fantastic sevice! Without any fuss and in no time at all John transformed my laptop from a sluggish, non-compliant irritation to a superfast, responsive joy! I would happily recommend John to anyone - what a star!!

5 out of 5 Stars

, Glasgow - More than a year ago.

Was impressed with quality of service as John collected old desk-top from previous address, cleaned up the device and delivered to new address. However, a little disappointed that the computer is still significantly slow in relation to MSN UK, Hotmail and Sype. This feedback form took 2 minutes to appear for completion. Perhaps the slow speed is effectively down to the age of the desk-top.

4.25 out of 5 Stars

, - More than a year ago.

As indicated by the responses given above the quality of the technical service given by John was entirely satisfactory. His expertise was impressive,his advice extremely helpful, and his manner most friendly. He was careful to explain what he was doing and why.
In the near future I shall need advice on my laptop computer. I am confident that John will be able to supply the assistance required.

5 out of 5 Stars

, Glasgow - More than a year ago.

Thanks ! John was able to diagnose our PC problem very quickly, and did everything possible to repair it and return the laptop ASAP. Very knowledgeable, and helpful with reloading the old software back on. Happy to use again.

5 out of 5 Stars

, Glasgow - More than a year ago.

Spoke to John first on a Saturday evening and he was looking at my computer on Sunday afternoon. Kept me informed throughout the repair of the computer and quickly had it back to me. Would recommend on repair and low cost of it.

5 out of 5 Stars

, Dumbarton - More than a year ago.

Lived up to my high expectations once again.

5 out of 5 Stars

, - More than a year ago.

John was very knowledgeable and got rid of a lot of programs that were slowing up my computer, including disabling one that he said was a particular problem. The computer is now working much faster - it had been terribly slow before. He also advised me on the best virus software to use and removed one from the computer and replaced it with another one.

5 out of 5 Stars

, Glasgow - More than a year ago.

Excellent in all respects. Very very quick response, very profesional and did all that I asked for and more, at very good price.

5 out of 5 Stars

, - More than a year ago.

very difficult internet connection via router problem, but after 2 1/2 hours not resolved as power adaptor to router suspect. New one purchased but at time of writing only on line intermittently! John asked to return

4.5 out of 5 Stars

, Glasgow - More than a year ago.

John responded immediately to my call - He turned up first thing and on time the next morning as agreed - He is exceptionally knowledgeable in his field and is very helpful and courteous.

John also cleaned up the dross that had built up on the laptop and offered great advice.

I phoned a few laptop repair shops about sorting the virus - All said they would need the laptop for between 3 to 5 days and most wouldn't even give a quote - John came to the house and had the problem sorted that morning - I can't recommend this young man highly enough tbh and I am sure he will succeed in making this business a great succcess.

I wish him the very best - If you have a problem related to your computer give him a call.

5 out of 5 Stars

, Glasgow - More than a year ago.

John went above and beyond the call of duty to rescue my laptop from a particularly nasty virus.
A class act, wouldn't hesitate to recommend his services to family and friends!

5 out of 5 Stars

, Glasgow - More than a year ago.

I found John to be very capable and friendly, he said he had not come across this particular model before but he really persevered and eventually fixed the problem with my sound. I am very grateful as I have a lot of music and films on here. We even had a wee chat about the olympics as he worked. The price was very reasonable and I would have no hesitation in recommending him to anyone else. Excellent service all round. Thankyou very much.

Joan Delahaye
Balloch

5 out of 5 Stars

, Alexandria,arrochar - More than a year ago.

John responded to my call quickly and arranged to come at a time which suited me. He was professional and friendly throughout his visit. John was willing to spend time explaining to me about the repairs he had completed on my laptop. He also took time to answer my questions and provided good advice about issues I had concerning my laptop. I found John's service very efficient and would certainly call him again.

5 out of 5 Stars

, Alexandria,arrochar - More than a year ago.

Been having a frustrating time with elements of my computer. Received your 'flyer'through my letter box,
contacted your engineer and agreed a visit time.
Arrived punctually, very pleasant and efficient.
Took two hours to thoroughly check the computer and resolve the problems.
Reassuring to know I have someone capable on hand the
next time I need help.
Iain Dyce

4.5 out of 5 Stars

, Glasgow - More than a year ago.

john c m whitecross was my choice from yellow pages
and when came he gave me the best service anyone could
provide with are good backup number if anything went wrong

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Very prompt service from friendly intelligent technician highly recommended

5 out of 5 Stars

, Glasgow - More than a year ago.

I shall certainly call on PC Pal again if I have any further computer problems. I found John Whitecross very helpful.

5 out of 5 Stars

, Glasgow - More than a year ago.

John was an absolute pleasure to deal with friendly and extremely professional. He came to my home and picked up my equipment and diagnosed the fault quickly he repaired and delivered it back to me at a time that suited myself.
His communication throughout was second to none as well as sorting the problem with haste.
Highly recommended!

5 out of 5 Stars

, Alexandria,arrochar - More than a year ago.

John came as arranged, was prompt and courteous.
Identified & rectified the problems with relative ease.
A very professional & personable engineer, with a great work ethic. I recommend him highly to others.
Thanks John, your work today will save me from wasting time and frustration on computer related issues!

5 out of 5 Stars

, Glasgow - More than a year ago.

He responded quickly, was knowledgeable, friendly, efficient and sorted the problem. Many thanks

5 out of 5 Stars

, Glasgow - More than a year ago.

It was an emergency for me on a Sunday morning and the response was as I have said above 'excellent'. If I have any pc problems infuture I will certainly be calling on John Whitecross.

5 out of 5 Stars

, Glasgow - More than a year ago.

Great service. John came out that day, when he said he would. He cleared a virus from my laptop that I had had on there for 2 weeks now as i couldn't remove it. Also backed up all my pictures and videos - i thought i had lost them due to the virus. Great service, friendly man - recommend him to anyone.

5 out of 5 Stars

, Glasgow - More than a year ago.

Our Desktop Computer Repair Services

Your local PC PAL Engineers are specialists in Desktop / PC services, covering all models of desktops including Apple Macs right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then!  Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay.

newpc Home ServicesNew PC installations

We can help you setup your new computer or laptop correctly.

email Home ServicesEmail Problems

Assistance with either setting up or getting it back.

internet explorer Home ServicesInternet Problems

We can help you get back on-line and surfing again.

Wireless Problems

Solutions for wireless problems.

Internet Security

Get Protected from all the latest threats.

Computer Repairs

Our engineers will make your laptop happy again.

Personal Shopper

Let our engineers help you shop for your new computer.

Viruses & Malware

We are experts at clearing viruses from your PC or laptop.

Slow Computer

Making your computer feel brand new!

Software Problems

Blue screen white text – please telephone us immediately.

Computer Upgrades

Turning your computer into the speedy machine it used to be.

Apple Macs

We can repair Apple iMacs and Macbooks.

Tuition

Giving you a helping hand.  Whatever your experience.

Online Family Safety

We can help you to protect your children online.

Our Laptop Repair Services

Your local PC PAL Engineers are specialists in repairs all models of laptop, netbooks and notebooks, including Apple Macbooks right down to component level. We arrange an on-site visit (at a time to convenient to you) and complete 99% of repairs on site, there and then!  Your local engineer carries an extensive range of spare parts and genuine software, enabling us to ensure your computer is up and working again with the minimum of fuss and delay. 

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Broken Back Light

We repair back-light issues without replacing the screen.

Liquid Damage

We repair submarine laptops to coffee spills.

Socket Repairs

No power, broken power socket or suspected faulty charger.

Motherboard Repairs

Distorted graphics, powering issues & no image on screen.

Broken Keyboards

We can repair and replace broken laptop keyboards.

Our Smartphone and Tablet Services

Your local PC PAL Engineers are able to repair and provide support for all makes of smartphones, including iPhone, BlackBerryHTC and Samsung models. Your Engineers are also able to repair and provide support for all makes of tablets, including iPadSamsung GalaxyAmazonHTC and BlackBerry models.

Screen Repairs

We repair or replace broken, cracked & flickering screens.

Battery Replacement

Replacing your devices power source.

Email / Calendar Sync

Transfer content between devices.

Liquid Exposure

A simple splash or washing machine incidents.

Software Issues

Devices not starting or requiring a software upgrade.

Wi-Fi Setup

Getting your device connected to the world.

Our Business Services

Your local PC PAL Engineers are specialists in providing IT Support to Small Businesses. We understand that your business will not function efficiently without working computers and a solid internet connection. Whether your issues are slow computers, or your network has gone down, please give your local PC Engineer a call and we can often be there on-site the very same day! So don’t delay and call in the experts as your IT systems are too important to be left to chance!

IT Support Contracts

Our Helpdesk & Support package.

Ad Hoc Support

We support business on a pay as you use basis as well.

Online Backup

Keeping your data safe from fire, theft and failure.

Networking

Set up a better network allowing you to share files and printers.

Office 365

We can help your company work smarter using Office 365.

Apple Macs

We repair Apple iMacs and Macbooks.

Laptop Repairs

We can repair your laptops to make them happy again.

Internet Problems

We help you get back on-line and surfing again.

Internet Security

Get protection from all the latest threats.

Viruses & Malware

We are experts at clearing viruses from your computers.

Slow Computer

Make your computer run like new again!

Software Problems

Anything from BSOD, glitches and your computer cutting out!

Wireless Problems

Cut the chains from your laptop & set yourself free!

Computer Upgrades

Turning your computer into the speedy machine it used to be.

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Computer Repairs Glasgow West and Laptop Repairs Glasgow West

We can provide Computer Repair services in Glasgow West and the surrounding areas. In Glasgow West and the surrounding areas we can help set up new computers, remove a virus or spyware, fix broadband or wireless issues, help with email problems and much, much more in Glasgow West.

We also repair Laptops, Netbooks and smartphones in the Glasgow West area. We can replace screens, keyboard, broken DC sockets and much more.

Whatever your problem, please give PC PAL Glasgow West a call on 0141 538 0800 for a discussion about how we can help! We also carry out Laptop Repairs in your Home or Office.

 

Address : Flat 3/3, 135 Shuna Street, Glasgow, G20 9QR - E-mail: glasgowwest@pcpal.co.uk

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