Welcome to PC PAL Kenilworth
Computer and Laptop Repairs Specialists
for your Home and Small Business

Call us today on 01926 27 27 37
for a Same Day Service.

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Computer & Laptop Repairs in Kenilworth

Hello! We are Chris Gauden and David Allen and we are your Local PC PAL Computer Repair Engineers serving Kenilworth, Leamington Spa, Kenilworth, Hatton, Warwick Gates, Whitnash, Woodloes and the surrounding areas.

We always aim to provide a personal, friendly, honest and reliable service to you in your own home or office. We are able to offer a comprehensive Desktop PC and Laptop repair service including virus/trojan removal, email and internet issues along with hardware upgrades and general troubleshooting.

Whatever your problem, please give us a call today on 01926 27 27 37 for a discussion about how we can help! We also carry out Laptop Repairs in your Home or Office at a time to suit you!

PC PAL's engineers are qualified and experienced and hold one or more of the following qualifications:

TestimonialsDesktopsLaptopsSmartphones and TabletsBusiness

Hear what our Customers say!

Thanks to all my customers who have left feedback:

4.83 out of 5 stars - based on 1324 reviews
Absoulty fantastic sevice canot fult it the laptop has not blown up yet it has not set me on fire yet.lovely staff well mange and well trianed and I have not had my balls electrocuted by my laptop yet.after the Sevice ether absolutely fantastink job keep up the good work

5 out of 5 Stars

, Solihull - Last Thursday at 16:06

Always satisfied with Chris' service.

5 out of 5 Stars

, Birmingham - Last Thursday at 2:40

Chris was very thorough, professional and patient. He has sorted out computer problems for us before, and so I was confident that he could do so on this occasion.

4.75 out of 5 Stars

, Coventry - Last Wednesday at 15:36

Unfortunately, my computer was beyond help but I was very pleased with the advice given regarding purchasing a new computer which I have now done. I would use PC Pal again and would recommend to friends.

5 out of 5 Stars

, Solihull - Last Wednesday at 12:39

Such a lovely service. The gentleman who came to my house to sort the problem was so good. Excellent value for money!

5 out of 5 Stars

, Solihull - Last Wednesday at 11:56

As usual Chris was able to identify the problems which I had experienced and to correct them with clear explanations to guide me on ongoing use of my laptop. I was very grateful for his work and appreciative of his guidance

5 out of 5 Stars

, Solihull - Last Monday at 21:33

Chris has been our expert for a number of years and always gives outstanding service. Totally reliable.

5 out of 5 Stars

, Warwick - About 1 weeks ago.

Thank you.Great service.Chris was very helpful.

5 out of 5 Stars

, Birmingham - About 1 weeks ago.

Very pleased with the service, professional and friendly, will certainly use again.

5 out of 5 Stars

, Solihull - About 2 weeks ago.

Chris Gauden gave, as usual, very excellent service in identifying fault with a hard drive, obtaining and installing a new solid state drive and returning all to normal working order. Having recently had to obtain help from an alternative supplier ( Chris was on holiday - half term)I was reminded how highly experienced and knowledgeable Chris is and so good at explaining what he is doing to help me to understand better.

5 out of 5 Stars

, Solihull - About 3 weeks ago.

5 out of 5 Stars

, Birmingham - About 1 months ago.

Chris is always very helpful and extremely knowledgeable so that when solving problems he uses his expertise to think around the subject and makes useful and helpful suggestions for my use of the laptop. He also explains very clearly to enable me to learn more.
His approach is always friendly and courteous.

4.75 out of 5 Stars

, Solihull - About 1 months ago.

First class and friendly service that, as always, sorted out my computer problems. I would recommednd the service to anyone.

4.75 out of 5 Stars

, Stratford-upon-avon - About 1 months ago.

I have used PC Pal several times and the service is always excellent.
Helpful, thorough, and not patronising.

5 out of 5 Stars

, Henley-in-arden - About 1 months ago.

Fantastic response to worried pensioner still running a thriving business. David helped my partner with her business computer and we both will be using him for periodic checkups. Its a good feeling to know we can rely on your support.

5 out of 5 Stars

, Bromsgrove - About 1 months ago.

Very pleased with Chris. Very efficient and friendly.

5 out of 5 Stars

, Solihull - About 2 months ago.

It was Chris Gauden who visited (not David). As usual, Chris gave truly excellent service and took trouble to explain what needed to be done. We are very satisfied with PC Pal and Chris.

5 out of 5 Stars

, Solihull - About 2 months ago.

Engineer was a very pleasant person who did his work quickly and efficiently and did more in the hour that I had asked for. I found him friendly and informative and would definitely ask PCPal to come again if I had further problems.

4.75 out of 5 Stars

, Leamington Spa - About 2 months ago.

Chris is always very pleasant and helpful. I would recommend him 100%

5 out of 5 Stars

, Solihull - About 2 months ago.

Moving house can be somewhat stressful and so it was very helpful to have prompt, reliable service for reinstalling PD, printers etc. One less thing to thonk about!

5 out of 5 Stars

, Solihull - About 3 months ago.

Excellent response time ----- Chris, the engineer, arrived almost before I had put the phone down to request a visit !!!!!

As always, all problems were solved quickly.

An excellent service.

5 out of 5 Stars

, Birmingham - About 3 months ago.

I had a problem with Outlook. I spent several days trying to sort it to no avail. PC Pal fixed it. What more could you ask!

4.75 out of 5 Stars

, Solihull - About 3 months ago.

CHRIS FIRST CLASS NO COMPLAINTS

5 out of 5 Stars

, Birmingham - About 3 months ago.

Very good service.

Can Highly recommend.
many thanks

4.75 out of 5 Stars

, Solihull - About 3 months ago.

Chris is my 'go to' man whenever I am unsure of what is happening on my PC or laptop - I am technologically illiterate (really!) and yet he has the knack of helping me understand everything.

I treat him as an outsourced member of my team.

Thank you Chris.

5 out of 5 Stars

, Birmingham - About 4 months ago.

4.25 out of 5 Stars

, Solihull - About 4 months ago.

The high scores speak for themselves

5 out of 5 Stars

, Solihull - About 4 months ago.

Excellent service
If necessary will definitely use again

5 out of 5 Stars

, Solihull - About 4 months ago.

Had to phone Chris later as I wasn't sure how to "drag something" he kindly talked me through it and everything is working fine now.I had also recommended your company before.

4.5 out of 5 Stars

, Solihull - About 4 months ago.

I made a complete mess of my computer settings due to a combination of key error and request onn the screen. The firm sent their best problem solver and normality returned within 10 minutes........What a superb service as always and well worth the fee

5 out of 5 Stars

, Solihull - About 4 months ago.

All went as previously explained to me: call in advance, arrival, then fix. Engineer very good, fixed problem and explained some of this to me. Also fixed a performance issue - a bonus.

My only thought would be that there is an unknown element to fixes in terms of the time (& thus cost) to fix. Maybe provide estimate after the first 5-10 minutes of problem analysis.

4.75 out of 5 Stars

, Redditch - About 5 months ago.

My laptop suffered liquid damage, and I thought that all files were lost. Even the recycle bin was showing as empty!
But David came to the rescue, found all the files and photographs and moved them to my new laptop very efficiently.
PC PAL were careful not to make any promises in advance, so I realised that I was risking the cost of a callout. In the event, it was well worth it and I shall certainly use PC PAL again and recommend them to friends.

5 out of 5 Stars

, Birmingham - About 5 months ago.

Always the same smiling Chris, who patiently talks through the problems, & helps with new stuff!

5 out of 5 Stars

, Solihull - About 5 months ago.

For the past few years I have relied on one of two engineers from PCPAL to attend and help in whatever was the PC problem of the moment. The quality of the assistence given has always impressed me - whether it was from David Allen or Chris Gauden.

5 out of 5 Stars

, Solihull - About 5 months ago.

I was confident your technical man was reliable as it is not the first time I have asked for help. They know what they are doing ,
So I will a,ways call pc Pal as usual if I need helping.

4.25 out of 5 Stars

, Leamington Spa - About 5 months ago.

Chris was punctual, quickly diagnosed the fault and proceeded to fix it. He was friendly, efficient, knowledgeable, and was able to fix the fault and increase the speed of my machine.
I was impressed by his professionalism and would certainly recommend PC PALs.

5 out of 5 Stars

, Birmingham - About 6 months ago.

Would recommend to friends

4.5 out of 5 Stars

, Nuneaton - About 6 months ago.

Chris came to sort out my problems with my Laptop. As always, a prompt, excellent service. I would recommend him (PC Pal) to anyone needing computer help.

5 out of 5 Stars

, Birmingham - About 7 months ago.

I would certainly use your services again.

4.75 out of 5 Stars

, Solihull - About 7 months ago.

Unfortunately we had rather a long wait for service as there is no longer another engineer to cover for someone on holiday, & of course there was quite a build up of work to be covered, which for some customers could be very critical, but Chris managed to fit us in before we too went on holiday.

4.75 out of 5 Stars

, Solihull - About 8 months ago.

Thought my old computer was dead- now working fine again. Excellent advice on replacing it with new, etc. and brilliant value for money. Thank you.

4.75 out of 5 Stars

, Solihull - About 8 months ago.

5 out of 5 Stars

, Solihull - About 8 months ago.

All my issues were resolved quickly and efficiently, plus a few more I was not aware of.
Would have no doubt about recommending

5 out of 5 Stars

, Solihull - About 9 months ago.

The usual superb service, on time friendly top rate value for money. Try and do it yourself then send for PC Pal!

5 out of 5 Stars

, Warwick - About 9 months ago.

PC Pal responded quickly to my request. The problem was assessed and the new equipment acquired and installed within one man hour.
Very satisfied.

5 out of 5 Stars

, Solihull - About 9 months ago.

I think Chris is great, he sorts out my stupid mistakes and leaves me feeling that I am less stupid than I think.
Many thanks Chris.

4.75 out of 5 Stars

, Solihull - About 9 months ago.

Efficient friendly service.

4.75 out of 5 Stars

, Solihull - About 9 months ago.

Like so many companies, Computers form an essential part of our business without which we could not operate.

Having Chris's expertise and IT ability to hand is reassuring for going forward. It's like having an IT department available for small companies - perfect.

Thanks Chris for a great job and your kind offer of continued support.

5 out of 5 Stars

, Birmingham - About 9 months ago.

Continued use of your services indicates satisfaction.

5 out of 5 Stars

, Solihull - About 9 months ago.

I am 72 years old and not a PC geek. The start up menu was refusing to operate and it transpired that a new hard drive was required. This was diagnosed and replaced, on one visit, with a new hard drive with no fuss and all other elements installed. I have no hesitation in recommending you to others.

4.75 out of 5 Stars

, Birmingham - About 9 months ago.

As always, fabulous service again.

Sorted out my scanning to the PC issue and lack of access and subsequent encryption installation ahead of GDPR requirements.

Chris is technically supremely proficient and yet can 'dumb' it down for me.

Thank you.

4.75 out of 5 Stars

, Birmingham - About 9 months ago.

From time to time, my computers start to misbehave. Chris has been on hand to out them straight in a friendly helpful way.

4 out of 5 Stars

, Solihull - About 9 months ago.

an exellent service sorted out my problem thanks

5 out of 5 Stars

, Birmingham - About 10 months ago.

Excellent service. Very helpful to a non-tech user. Happy to recommend to others.

4.75 out of 5 Stars

, Solihull - About 10 months ago.

4.75 out of 5 Stars

, Coventry - About 10 months ago.

5 out of 5 Stars

, Birmingham - About 10 months ago.

I was so impressed by the patience of my 'New best PCPAL!".

exceptional, calm, polite and friendly service.

Highly recommend.

5 out of 5 Stars

, Coventry - About 11 months ago.

As usual, Chris gave us excellent service and went to a great deal of trouble to make sure that our computers were working perfectly. It is so reassuring to know that we can call on someone who knows what is wrong and can put it right immediately.

5 out of 5 Stars

, Solihull - About 11 months ago.

Chris was polite and quickly identified the problem. Carried out the work efficiently and no-fuss

5 out of 5 Stars

, Solihull - About 11 months ago.

Great service from P.C. Pal, and from Chris, the engineer who carried out repairs. Highly recommended.

4.5 out of 5 Stars

, Solihull - About 11 months ago.

I had a catalogue of issues for apc and laptop. all were resolved. i understood what was done and am back using my equipment, it is secure and backed up.
good to feel confident with the equipment

5 out of 5 Stars

, Birmingham - About 11 months ago.

As per usual, an excelllant service
Egineer was Able to fix on si te
Arrival time as stated by he very pleasant
lady in the offivce
Very many thanks
David

5 out of 5 Stars

, Birmingham - About 11 months ago.

A very helpful engineer, with the problem cleared up effectively, and well explained.

4.25 out of 5 Stars

, Solihull - About 11 months ago.

I am always satisfied with this company, they are efficient and helpful

5 out of 5 Stars

, Leamington Spa - About 11 months ago.

The engineer was polite,prompt and very professional. I would be happy to recommend Chris for any PC problem or updating.

5 out of 5 Stars

, Solihull - More than a year ago.

Brilliant service from PC Pal and would definitely recommend them to others.

5 out of 5 Stars

, Warwick - More than a year ago.

I am very satisfied with the help I received

5 out of 5 Stars

, Warwick - More than a year ago.

Because of slow download speed and lateness of the hour, Chris took the machine away and completed the job off site.
Made a brilliant job sorting all the problems. Great value.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris was very helpful in sorting out a number of small computer problems when he visited today. All solved with technical expertise and good humour.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Totally rate Chris @ PC PAL - brilliant service - nothing is too much trouble and his knowledge is incredible - very highly recommended from me.

Rita O' Toole
Diretor
Exhibit R Limited

5 out of 5 Stars

, Solihull - More than a year ago.

I have used this service about 3 times and have been very pleased with the service received. Phone calls are followed up very quickly and appointments are kept promptly.

5 out of 5 Stars

, Birmingham - More than a year ago.

Good friendly service. Engineer willing to explain what was the problem and how he was dealing with it.

4.75 out of 5 Stars

, Solihull - More than a year ago.

I have recently had two laptops repaired and updated by Chris. Very fast, friendly and competent service, many thanks.
Mrs Hazel Gibbs

5 out of 5 Stars

, Solihull - More than a year ago.

Great service and engineer sorted issues out very quickly.

Would certainly recommend to any0one who has a computer problem

4.5 out of 5 Stars

, Solihull - More than a year ago.

So glad I got in touch with this company, as I don't really know the technology of the inside of a computer. My printer and scanner was installed again but even better than it was previously before I messed with it and uninstalled both of them. Will definitely contact again if needed, I will recommend the company to anybody who needs help. Also I wasn't made to feel I was a computer idiot. Very much appreciated the experience and knowledge of the engineer

5 out of 5 Stars

, Birmingham - More than a year ago.

I always get the most professional of service with good explanations of cause and effect. David is a wonderful engineer and I heartily compliment him.

5 out of 5 Stars

, Coventry - More than a year ago.

David Allan's diagnosis was excellent for a difficult hardware problem.
Very pleased with the solution.

4.25 out of 5 Stars

, Warwick - More than a year ago.

A Professional, and expert service

thank you

Tony Taylor

4.75 out of 5 Stars

, Birmingham - More than a year ago.

We had a problem with our email address book. PC Pal sorted it out. Great service from a helpful and knowledgeable engineer.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Brilliant service. Chris Gauden phoned to let me know when he would be coming and corrected the fault with my Kindle e-reader. He was very pleasant and polite. I will definitely use PC Pal again and recommend this service to others. Many thanks for your help.

5 out of 5 Stars

, Warwick - More than a year ago.

I realise David has left the team and therefore I had to wait several days for the repair. However, I have used PC PAL on a number of occasions, either to repair my computer or to receive a tutorial. Chris, who is the computer engineer, is always prompt courteous and friendly. He has the ability of translating technical jargon into language that I can understand. This is a great gift. As such, I have already recommended PC Pal to a number of people. Their expert work is second to non. Thank you

4.75 out of 5 Stars

, Solihull - More than a year ago.

Prompt and excellent service. Engineer answered any questions and helped me a great deal........he gave me good advice and explained in simple terms. Thank you very much.

5 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Solihull - More than a year ago.

As good and friendly as ever. Many thanks

5 out of 5 Stars

, Solihull - More than a year ago.

Chris has 'sorted out' a few of my problems I have had. I have found he gives an excellent service. Quick to pick up my problem, explains what he is doing and always corrects "the problem" I would recommend him (and I have done to my friends) without any hesitation.
Keep up the good work.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

The engineer got down to job in hand without delay, concentrating on the task but at the same time being friendly,approachable and perfectly happy to pass the time of day. He sorted out the problem and explained what had gone wrong. He also gave me some general advice on windows 10 as a new PC is on the cards. My aging PC is now performing well and is so much faster so well done and thank you.

4.25 out of 5 Stars

, Solihull - More than a year ago.

Highly efficient, reliable and good humoured

4.5 out of 5 Stars

, Bromsgrove - More than a year ago.

Chris Gauden is most polite, respectful,and friendly. Never gives up with any problem. Excellent service.

5 out of 5 Stars

, Coventry - More than a year ago.

One more example of your exceptional ability and efficiency. Many thanks.

5 out of 5 Stars

, Warwick - More than a year ago.

Chris is always efficient and friendly. I call whenever I have an issue with my computer.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I am constantly impressed by the service I receive from Chris and PC Pal. Nothing is too much bother and every issue has been quickly and satisfactorily resolved. He seems unflappable.

Keep up the good work.

Yvette

5 out of 5 Stars

, Birmingham - More than a year ago.

As ever terrific efficient and patient service from Chris.

5 out of 5 Stars

, Coventry - More than a year ago.

As usual, Chris identified and solved the problem quickly and efficiently.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris
was able to answer all our questions

5 out of 5 Stars

, Solihull - More than a year ago.

As usual, the service was brilliant! All the data from my 'dead' old computer and laptop has been transferred to my working laptop - quick, easy (for your engineer - I'm hopeless at such things) and all done with a smile.

Thank you so much.

Chris

5 out of 5 Stars

, Solihull - More than a year ago.

Very quick to respond to initial enquiry and an appointment made for the next day. My problem was quickly resolved and I am impressed that Chris asked if there were any other issues he could help with given I had paid for a time slot. I very much appreciate the personal service I have enjoyed from Chris - he shows great patience in explaining the technical details in a way I could understand. Overall, highly professional and I would strongly recommend.

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

My operating system Windows 10 suddenly through a'Wobbly',not for the 1st time. Numerous problems as far as I was concerned and well beyond my knowledge. Chris Gauden,the engineer came out in 48 hours and completely rectified the problem plus carrying out other remedial work and provided very useful information on using other aspects of Windows 10. Excellent service.

Chris Lamb

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Friendly, constructive, confident and sucessful visit. Will always use and refer your excellent service.

5 out of 5 Stars

, Birmingham - More than a year ago.

Thanks again to Pc Pal for sorting out my computer. It was knocked out after last weekends sudden storm. Chris was very efficient, courteous and professional. Excellent job and they will always be the guys I call when I have a tech problem. Thanks aagain.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Another positive experience. Always findd Chris to be very efficient. Answered all my questions,
explaining everything in a clear way.
Would highly recommend.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Good, trustworthy, knowledgeable and reliable service - just what is required when needed - simple!

4.5 out of 5 Stars

, Solihull - More than a year ago.

Many thanks for your help and advice. I look forward to in stalling the improved broadband next week.
One odd thing: this morning the old router is working much better and I can once again access e-mails etc!

4.5 out of 5 Stars

, Solihull - More than a year ago.

Chris G telephoned with his Eta and was most helpful and patient.He
solved all the problems . We would highly recommend his approach to the job.

5 out of 5 Stars

, Birmingham - More than a year ago.

Very good engineer, got the job done quickly once here!

4.25 out of 5 Stars

, Birmingham - More than a year ago.

Chris arrived within the time quoted, just over 2 hour from my call. He was friendly and efficient. He fixed various problems with our PC and router, and explained what could not be fixed and why. I was very impressed by the service and have recommended PC Pal to my friends.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

It was really a good experience and friendly too, provided the service I wanted.

4.25 out of 5 Stars

, Solihull - More than a year ago.

Always a great service that's well explained in a language I can understand that's good value for money.

5 out of 5 Stars

, Solihull - More than a year ago.

would not hesitate to recommend pc pal.will use again.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

As always friendly helpful advice and help. Chris was very patient with our inexpert knowledge. Will recommend to anyone unsure and uncertain with technology. Theses guys will guide you safely and patiently through what can be a mibefield and confusion.

4.75 out of 5 Stars

, Solihull - More than a year ago.

As usual a first class response from Chris and nothing was too much trouble for him. This is why I keep coming back to you

5 out of 5 Stars

, Warwick - More than a year ago.

I had managed to log out of my email account and had spent many hours trying to get it back, eventually giving up and creating a new one. Still needed help with syncing my contacts to new account and various other issues.
Chris came and recovered my original gmail account which wasn't easy! He also showed me how to boost my storage (tablet) .
Stress over. Couldn't be happier. Thank you.

4.5 out of 5 Stars

, Warwick - More than a year ago.

I was very happy with the engineer who was very helpful and patient.

5 out of 5 Stars

, Newport - More than a year ago.

Prompt friendly efficient & service as usual.

4.75 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Solihull - More than a year ago.

I have used your Company several times and have always been very satisfied

4.75 out of 5 Stars

, Warwick - More than a year ago.

Engineer called before call ,turned up on time and was very helpful and advised of a few additional things to help usage.
Very impressed and would definitely use again.

4.5 out of 5 Stars

, Redditch - More than a year ago.

Excellent service and help, will definitely use again and recommend to friends

4.5 out of 5 Stars

, Warwick - More than a year ago.

I always feel confident using the company, the engineers are so helpful thankyou

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Excellent service to a new customer. Your engineer Chris was very friendly, explained as he worked, and completed everything I had requested. Would use again without any hesitation. Also felt charges were made clear at outset and represent very good value.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Great help and support, as always from Chris

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Very helpful

5 out of 5 Stars

, Solihull - More than a year ago.

I have used PC pal on several occasions and been very pleased with them. Would not use anyone else as I find them very reliable, trustworthy and friendly would recommend to anyone.

5 out of 5 Stars

, Coventry - More than a year ago.

chris is a very patient good person
and thorough.....

5 out of 5 Stars

, Bedworth - More than a year ago.

Very satisfied with technical investigation of the basic problem, and with other advice and cleanups provided.

4.75 out of 5 Stars

, Warwick - More than a year ago.

I have been using PC PAL for 4/5 years and have always been pleased with the service both engineers have been very pleasant

5 out of 5 Stars

, Warwick - More than a year ago.

A 5 star service, as usual!

5 out of 5 Stars

, Birmingham - More than a year ago.

Chris wes very helpful in putting programmes on my computer which I asked for. He also explained what he was doing and how to use windows 10 which I am unfamiliar with.

4.25 out of 5 Stars

, Warwick - More than a year ago.

Very good. When things go wrong with machines you don't really understand It's great to get Chris or David to come out and sort it. And they always do as far as I'm concerned

Chris Lamb

4.75 out of 5 Stars

, Birmingham - More than a year ago.

I have used PC Pal in the past and when I needed an update on my computer I went straight to their page and booked a visit on line and an engineer can next day. The work was completed quickly and thoroughly. I will have no hesitation in using them again.

Audrey Herbert.

5 out of 5 Stars

, Birmingham - More than a year ago.

An entertaining morning watching a skilled man at work. He was friendly and good at explaining what was happening without making you feel totally inadequate on the IT front.

4.5 out of 5 Stars

, Coventry - More than a year ago.

I am a person not very good on computers, but the service I received was excellent.

4.5 out of 5 Stars

, Newport - More than a year ago.

Always a pleasure to have Chris around. Excellent, friendly, efficient service.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Last used PC Pal 6 years ago. David came then. Just as good now as then. Helpful, quick and friendly service at a reasonable price. Would highly recommend. Thank you. David Adams.

5 out of 5 Stars

, Solihull - More than a year ago.

David the engineer was so helpful and polite, I am an OAP so very worried about computer problems, but David understood the problem reassured me and sorted out the problem as well as setting up my laptop to make it easier to use for me.
Thank you David and PC Pal it's good to know you are there to help if I have any more problems.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Very helpful and did a good job.

4.75 out of 5 Stars

, Coventry - More than a year ago.

My late wife Shena was the main account holder for her Microsoft XP computer. As a retired journalist, she used the computer every day; she loved writing. Shena allowed me to use it,and I became one on the list in MY DOCUMENTS. Eventually Shena set me up with my own screen saver and desk top, which I could easily select. Shena died in 2014.
On 3rd April I was reading one of Shena's files when an Avast security display appeared on the screen for a system update. After the process was finished I closed down. I switched on later, but to my horror, the display was not my usual one, but a blue screen with a few icons circa 2010. Where was my screen? I don't know whether I may have somehow pressed a wrong key, or what had happened.
On Tuesday I phoned PC PAL before 9.00am, and was told that David would pay me a visit between 1.00 and 3.00pm.
In fact Chris rang the doorbell just before 3.00pm, came in and got on with sorting out the problem which he had dealt with before on other computers. He eventually got it going again and everything was back to normal.
Unless you are dealing with these sort of problems every day, where do you start?
Without companies like PC PAL we would be in a fix. Its about knowing.

4.5 out of 5 Stars

, Solihull - More than a year ago.

David was so helpful'cos he made contact while i was stuck in hospital and we were able to arrange an 8 am call for the next day - it suited my compressed diary and the problem was fixed - leaving me better informed how to avoid a repeatsecurity breach.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

First time I had used PCpal. And it won't be the last. I was having a real problem with my desk top. ( Blue screen & running real slow ) But they had it sorted, and for a good price too. Highly recommend.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Very satisfied with the service, Chris arrived well within the booked time. He worked at sorting out the problems I had, and nothing seemed to beat him!

4.75 out of 5 Stars

, Solihull - More than a year ago.

Can't fault the speed and quality of service - we'll use PC Pal again!

5 out of 5 Stars

, Bromsgrove - More than a year ago.

Try and do it yourself and then send for PC Pal, it's less expensive in the long run!

5 out of 5 Stars

, Warwick - More than a year ago.

ever since using your service i have been really pleased with the help and advice given by both engineers.thanks for the prompt service on each occasion.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

As someone who, over 20 years ago, used to provide software installation and support services in a major UK financial institution, it is great to have a company who gives the kind of service today that I once aimed to give to others. The much more complex computing world of the 21st century is often beyond me, yet I use computers extensively and need this kind of help. My engineer was first class, and sorted out my problems very quickly. I will certainly use the company again if I encounter other problems.

5 out of 5 Stars

, Warwick - More than a year ago.

Found PC Pal through an on line search using my tablet. I had lost the internet connection on my PC and decided after looking at a few companies to give PC Pal a call and so glad I did. The engineer Chris was with me within a few hours and was able to isolate the problem and deal with it in an efficient and professional manner. Great service and would have no hesitation in recommending to others.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Everything spot on as usual.

5 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Coventry - More than a year ago.

As a pensioner, I know little about computers so rely on PC Pal to get me out of the cart. David has visited us many times and always finds out the fault(s)quickly.
Cheers Guys,
paul

5 out of 5 Stars

, Birmingham - More than a year ago.

I am very happy with the service I received from PC Pal, and would recommend them to all my friends and family.

4.75 out of 5 Stars

, Solihull - More than a year ago.

I was able to choose the time and date of the visit, Chris arrived on time and was efficient and courteous as always. The price charged is worth every penny. Thank you for your service.

5 out of 5 Stars

, Solihull - More than a year ago.

I had several questions to put to pcpal including sorting out my e mails ,using my camera and printing my photos.
Each time I book a visit I learn a few more facts about my Apple iPad and there I can make more use of it.Thank you pcpal

5 out of 5 Stars

, Solihull - More than a year ago.

It was Chris who came on this occasion, but unable to isolate in space above.

I would have no hesitation in recommending your staff and services. Thank you for all your help.

5 out of 5 Stars

, Warwick - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

Patient helpful and thorough service provided.
Thank you.
David Duggins

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

Was able to arrange the appointment on the same day. Chris was on time and very efficiently solved the various issues on our two computers. He explained the problems clearly and was helpful and friendly throughout.

4.75 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Appreciated the time and patience the engineer spent explaining the various the things he was doing on the laptop and setting up a couple of programs for me.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Amazing. My laptop which was poorly on Tuesday evening was terminally ill on Wednesday morning. Phoned you at about 9.30-ish and you were here by 11.10! Two hours later: one new hard drive and data retrieval from very slow old one and had time to discuss options, eg buying e a new one. My 5 year old Dell is good as new. Thank you

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Great service, renewed my Bullguard protection by quick easy remote operation. I was kept fully informed about what was being done. Very happy with PCPAL.

5 out of 5 Stars

, Exeter - More than a year ago.

Chris tried so hard to renew our contract with Dell, & was thwarted at every turn. He returned as arranged at the appointed time to await a call from Dell, which never came. He tried all over again to speak to Dell & finally managed to pay for us.
He most generously gave much longer time to achieve what the call was about, sorting the computer at the same time where possible.

5 out of 5 Stars

, Solihull - More than a year ago.

I was impressed with the punctuality which was well within the promised time slot (as I'm aware in the nature of your job things can often run over). The engineer was professional, very competent and gave me exactly what I hoped for. I would not hesitate to recommend your company and you will certainly be my first 'Go to' IT support co, in the future.
Good job, wished for result - and Thank you.

4.5 out of 5 Stars

, Coventry - More than a year ago.

Very helpful and well explained

4.5 out of 5 Stars

, Solihull - More than a year ago.

as a person new to i-pads,I had a few problems and frustrations!!
Chris was very helpful and set me up - solving the problems.
Helping to build a bit of confidence,
it's easy when you know how!!

Thank you - Robert

4.75 out of 5 Stars

, Coventry - More than a year ago.

Very helpful.Confidence in new security system and useful clean up.

4.75 out of 5 Stars

, Solihull - More than a year ago.

I am always happy with the service I receive and feel very confident in the engineer and any advice that I need. I would always recommend to friends and family

5 out of 5 Stars

, Leamington Spa - More than a year ago.

The support given - identifying what was causing the noise, and replacing the power supply - was very professional. The extra time taken to help improve the way files were stored to free up space was an unexpected bonus.

Cheers

4.75 out of 5 Stars

, Solihull - More than a year ago.

By now regarded as a family friend

5 out of 5 Stars

, Warwick - More than a year ago.

4.5 out of 5 Stars

, Warwick - More than a year ago.

This is the 2nd time that we have used PC Pal and we have been delighted with the service on both occasions. Response was very quick and the problem was resolved. We cannot fault the service in any regard and would be delighted to recommend PC Pal to anyone who needs such a service.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris was very helpful explained what he had done in simple terms did not confuse me with technical jargon, recommend you.

5 out of 5 Stars

, Coventry - More than a year ago.

David was brilliant - very knowledgable and helpful. Thank you

5 out of 5 Stars

, Newport - More than a year ago.

Your representative was really helpful very satisfied with your service thanks

4.75 out of 5 Stars

, Coventry - More than a year ago.

Chris was very easy to follow and we learnt lots of things we didn't know about our computer .
Great service - will definitely use it again

4.75 out of 5 Stars

, Solihull - More than a year ago.

My family have been using PC Pal now for several years and have always been extremely satisfied with all aspects of their service. The friendliness, technical ability, knowledge and care is of the highest standard.

5 out of 5 Stars

, Solihull - More than a year ago.

I find your company to very good so far anyway.

Brian A.

4 out of 5 Stars

, Worcester - More than a year ago.

I was recommended by a neighbour and I have been very satisfied with the service given in installing a new computer after being advised that the fault on my old one was uneconomical to repair. Both engineers Chris Goudell and David Allen were very helpful. I will have no hesitation in recommending your services.
Derek Haskins

5 out of 5 Stars

, Solihull - More than a year ago.

I was very pleased with the initial telephone response from you when other companies had not returned to work. Your receptionist was very efficient, the booking was made quickly, your engineer quickly solved my problem and I will use your services again when necessary without hesitation.

4.5 out of 5 Stars

, Birmingham - More than a year ago.

As usual the service was excellent! Thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden arrived at my house within an hour of my calling PC PAL.
He proved to be a charming, personable and highly skilled and efficient person.
I am grateful for his ability to, so far, resolve my printer/computer problem. He explained exactly what he had done and why and the results that I should expect.
Thank you Chris thank you PC PAL
Philip Artingstall

5 out of 5 Stars

, Coventry - More than a year ago.

Excellent service from both Dave and Chris. Very pleased. However, the booking agent does not listen properly to the customer.
I was recommended to you by a friend and will also recommend you.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

The problem was quickly resolved and I was shown how to rectify it myself should it happen again. Very patient and helpful to someone who doesn't understand much about computers! This is the second time I have used the 'remote' service and I would thoroughly recommend it!

5 out of 5 Stars

, Bridgwater - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

The cleanup as expected has seemed to solve the problem as expected so far. I don't expect any problem fo a long time.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

As usual, Chris solved all the problems & offered useful advice.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

David responded and visited the day I called. He installed a new program and set it up, quietly and efficiently. The invoice was lower that I expected so, overall and explicitly, well done

5 out of 5 Stars

, Coventry - More than a year ago.

Considering I rang mid-morning problems were sorted before 7 p.m. Really grateful for such a quick response.

As on previous occasions the engineer was helpful not only with sorting the problem but in giving useful tips.

5 out of 5 Stars

, Coventry - More than a year ago.

What else can I say?

As always - excellent service from my regular engineer Chris.
Really good value for money.
Many thanks.

5 out of 5 Stars

, Birmingham - More than a year ago.

Excellant service
I highly recomend this Company

5 out of 5 Stars

, Birmingham - More than a year ago.

Once again PCPAL earned maximum points for the way in which my call was received, for the promptness of Chris Gauden's call to me and for the speed of his arrival. His expertise cleared my worrying problem and I appreciated greatly his ability to teach me and to leave me much better informed and confident in the use of my laptop. You have my gratitude - and my recommendation of your name to my friends

5 out of 5 Stars

, Solihull - More than a year ago.

very helpful at a stressful time,

reassuring to know equipt. is fine,

thanks for the setting up of the new i-pad etc...

and the helpful tuition,

Robert

4.5 out of 5 Stars

, Coventry - More than a year ago.

My initial contact was with a lady who was very helpful and friendly. She talked me through the process and arranged a call back for one hour later.
The engineer called back exactly as arranged and installed the Bullguard security for me. He explained what he was doing and made the whole exercise completely painless and hassle free for me. Thank you very much.

5 out of 5 Stars

, Exmouth - More than a year ago.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

The usual reliable friendly service from Chris

5 out of 5 Stars

, Solihull - More than a year ago.

Having been on Windows Vista for 9 years I had been told that it would soon stop working and Windows 10 should be installed. David did this very well, overcoming a number of technical problems on the way, and I am getting used to the new system though still finding it rather complicated. When a problem later occurred with the printer David was able to fix it remotely - brilliant!

4.75 out of 5 Stars

, Solihull - More than a year ago.

Usual prompt, friendly and very efficient service. Thank goodness for PC Pal.

5 out of 5 Stars

, Warwick - More than a year ago.

David had an excellent manner and was extremely helpful and patient regarding my lack of understanding. He also offered sound advice re updating our laptop computer.

5 out of 5 Stars

, Bridgwater - More than a year ago.

If anything goes wrong with my computer equipment I have no hesitation in calling my favourite technical team. I have used their excellent service for a number of years and have recommended PC Pal to all my friends whenever the subject of technical problems rears its ugly head.
An excellent, reliable and friendly service.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Dave came out on Tuesday following a call made on Monday. My (somewhat elderly) pc had died the previous week and he diagnosed the problem as the power supply very quickly. I needed some files from my old pc and he was able to extract the data files from the hard disc and also set my new laptop up ready for use. I would certainly use this service again.

5 out of 5 Stars

, Solihull - More than a year ago.

Have used PCPAL several times, always give excellent service and very friendly. Would recommend them to anyone I feel they give quality service and good value.
Thank you PC PAL!

4.75 out of 5 Stars

, Coventry - More than a year ago.

engineer visited same day. friendly, helpful and pleasant. Would recommend service to anyone!

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Very pleased with every aspect of your service. Professional, friendly, answered all my questions in a very clear and confident way. I will most certainly recommend you and should I need help again I wont hesitate to get in touch. Thank you.

5 out of 5 Stars

, Coventry - More than a year ago.

Multitasking and all work completed quickly

4.75 out of 5 Stars

, Solihull - More than a year ago.

excellant prompt friendly service on all visits, thank you.

4.5 out of 5 Stars

, Leamington Spa - More than a year ago.

This is the 2nd time I have used PCPAL and I would recommend you.

4.75 out of 5 Stars

, Coventry - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

Your service is, as usual, truly excellent. We know that we can always rely on Chris or David to solve computer problems that baffle us. It is such a relief to know that we can call on PC Pal for quick and reliable help.

5 out of 5 Stars

, Solihull - More than a year ago.

I had a few problems on my computer, and me, not being a computer genius, phoned PC Pal, and asked for some assistance. The lap top I'm using was my late husbands and it had his old email address, so I wanted to changed to my new email address to sign on iCloud and iTunes. David the engineer was very helpful and successfully changed it for me. Next my iPad had the same problem, again with a few instructions, the email address was changed, also I could receive emails but not send them, I have now also had this resolved too. Thankyou very much for your help,

5 out of 5 Stars

, Taunton - More than a year ago.

4.5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

i was very impressed with the service from PC PAL. Although the problem with my PC could not be resolved, the engineer ensured all my data was saved and transferred to my laptop which gave me great peace of mind. I will definitely use PC PAL again

4.75 out of 5 Stars

, Warwick - More than a year ago.

What about my Drafts?

5 out of 5 Stars

, Birmingham - More than a year ago.

Chris was great - as usual! He sorted out my laptop problem, explained what the problem was and then set up my new printer. Thanks a lot.

4.75 out of 5 Stars

, Solihull - More than a year ago.

2nd time I have used PC PAL,on both occasions the response was excellient and they spent time sorting other pc problems and explaining in simple term what had happened .
Have no hesitation in recommending this Compant

5 out of 5 Stars

, Solihull - More than a year ago.

As my local engineer has retired , as a pensioner and not always au fait with computer science Dave from Warwick has with his patience and skills answered my questions, checked my computer and renewed the Bullguard anti virus. This was done by speaking over the phone and by remote. I cannot fault the service and now feel safe to use my home pc. A very big thanku for your support .

5 out of 5 Stars

, Newport - More than a year ago.

David is always polite and explains what he has done to rectify the fault.

This time thank goodness it was not too complicated!!

4.5 out of 5 Stars

, Solihull - More than a year ago.

Chris phoned to say he could come earlier than booked - very conveniently. He seems to have restored a very out-of-date piece of equipment and was generous with his advice as to how to proceed to more up-to-date equipment. A very useful visit.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Amazed that Chris managed so efficiently to solve a difficult problem which Epson help-
line had failed to do or come anywhere near
a solution. Also appreciated the tuition on a new photo program.

5 out of 5 Stars

, Birmingham - More than a year ago.

Chris got my computer back into working order and gave me very helpful information about replacing it as it is 9 years old and uses Windows Vista. Will be in touch when we're ready to have the new equipment installed.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Gave me the service I needed and clearly answered any queries (many) that I had. Will recommend to anyone.

4.75 out of 5 Stars

, Solihull - More than a year ago.

the engineer arrived within the allocated time slot
replaced my faulty hard drive and reinstalled windows 10.
many thanks for a friendly and efficient service.

5 out of 5 Stars

, Coventry - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

cannot fault this or any previous visit but have you considered a back up whereby vital info passed on to your customers is then put in brief written form. For the "getting a bit old for all this" it would be nice to have a record for the next time we have the same problem

5 out of 5 Stars

, Solihull - More than a year ago.

It was so helpful to have a 'same day' response from PC Pal. As usual, the help and advice were first class.

5 out of 5 Stars

, Solihull - More than a year ago.

GREAT SERVICE,AS ALWAYS

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

i found the engineer very good he took time to explain things to me

4.75 out of 5 Stars

, Birmingham - More than a year ago.

My iMac hard drive broke- I phoned PC Pal and spoke to David who expertly assessed my problem over the phone and arranged for Chris to visit me within 24 hours. Chris replaced the hard drive expertly and very quickly had me up and running again. What great service. Will definitely use PC Pal again and recommend it to my friends. Well done and very reasonable fees.

5 out of 5 Stars

, Solihull - More than a year ago.

I have used PC Pal several times over the past few years and each time they have been able to fix the problem. They are friendly guys who provide an excellent service. I would certainly recommend them.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Try and do it yourself and then send for PC Pal

5 out of 5 Stars

, Warwick - More than a year ago.

HAVING USED YOUR SERVICES ON PREVIOUS OCCASIONS I DID NOT HESITATE TO CONTACT YOU AGAIN TO INSTALL MY NEW PC. CHRIS WAS VERY HELPFUL, A FIRST CLASS ENGINEER.THANK YOU FOR SUCH AN EXCELLENT SERVICE.

COLIN HOLLOWAY.

4.5 out of 5 Stars

, Leamington Spa - More than a year ago.

We really cannot fault the service in any way whatsoever.Visits took place on time, David kept us informed by phone on the progress of the job and the work was completed sooner than we had expected. We know nothing about computers(!) but David explained everything in terms that we could understand.The final invoice was far less than we had anticipated.
We would have no hesitation whatsoever in recommending PC PAL to anyone and we would be very happy for PC PAL to use us in a testimonial in any way whatsoever. Well done and thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris was very helpful and explained step by step what was happening when taking control of my laptop. My problem was fixed and I now can send emails.

5 out of 5 Stars

, Taunton - More than a year ago.

We have come to expect 1st class service - and that is what we get.
A happy satisfied client.

5 out of 5 Stars

, Solihull - More than a year ago.

Always pleased with PC Pal's response and help which was exceeded this time by being available a full hour earlier than scheduled. Top marks!

4.75 out of 5 Stars

, Solihull - More than a year ago.

I guess 4 excellent out of 4 questions says it all.
David is clearly very knowledgable at his business and rectified the problem with great persistance in ensuring all was Ok. Plus giving advice on how to check out other operations on the computer.

Chris Lamb

5 out of 5 Stars

, Birmingham - More than a year ago.

I have used PC Pal Solihull for many years. Always friendly, polite, reliable, good advice and excellent problem fixing.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Laptop fixed at PC pals office in 2 days, they explained what was needed, excellent job well pleased

5 out of 5 Stars

, Birmingham - More than a year ago.

excellent, your man's just gone - helpful, patient & professional

5 out of 5 Stars

, Coventry - More than a year ago.

I needed my "lost" email service in a hurry and PC PAL responded swiftly, gave me an appointment within an hour or so, and communicated price and services in a clear and transparent manner. The problem was solved and the engineer made other improvements which left my PC purring.

4.5 out of 5 Stars

, Coventry - More than a year ago.

We had bought,on Chris's advice,a new tower and laptop.
Chris came and transferred all our data onto our new appliances,and would appear to have a done a fine job. Many thanks indeed

5 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Bromsgrove - More than a year ago.

Excellent. Chris did a fantastic job in repairing my laptop. After struggling for four days to try and sort out the problems myself and getting absolutely no where, it was a great relief to have someone on hand who knew what they were doing. He managed to sort out all the problems and it is now working better than ever. I can't thank him enough.

5 out of 5 Stars

, Coventry - More than a year ago.

Great service and really friendly. Wouldn't hesitate to recommend PC PAL. The engineer was excellent and very helpful, made me as a customer feel confident. Made such a change from visiting the big well know electrical store. Any further problems and i will call you again.

5 out of 5 Stars

, Coventry - More than a year ago.

I could not have solved this problem myself.

excellent have taken some cards.

5 out of 5 Stars

, Coventry - More than a year ago.

Whenever I need to widen my knowledge of my iPad I find pcpal is always there to give advice in a friendly way.u

5 out of 5 Stars

, Solihull - More than a year ago.

Visited by Chris Gauden. As usual his quick skill sorted out my problem - on this occasion relating to Windows 10 and the transfer of images from camera memory card to laptop and the subsequent work on the images. His knowledge and expertise on all IT matters is encyclopedic `and he is a good teacher, altogether an excellent ambassador for PC PAL
PS His face does not appear on your photograph of PC PAL engineers

5 out of 5 Stars

, Solihull - More than a year ago.

Dave was quick, knowledgeable, able to explain to Daniel what had happened and why and was able to fix it fairly quickly. He offered some other info and products which he installed.
All in all a very positive experience.
Thanks Dave!
(Obrigada!)

4.5 out of 5 Stars

, Leamington Spa - More than a year ago.

Whenever I need to widen my knowledge of my iPad I find pcpal is always there to give advice in a friendly way.u

5 out of 5 Stars

, Solihull - More than a year ago.

Chris is wonderful. In addition o what he recorded, he sorted out my failed access to my bank account. This had been a problem for over a week.
Thank you, Chris

4.75 out of 5 Stars

, Solihull - More than a year ago.

Always friendly and educational.
Feel I've learnt something from him.

5 out of 5 Stars

, Coventry - More than a year ago.

David was helpful and very supportive, installing the programme that I had failed to load and checking that all was well with my pc.

Thank you

5 out of 5 Stars

, Solihull - More than a year ago.

Very good experience, it was something I had done to create the problem in the first place. But Chris soon put me at ease, and set about fixing said problem, and installing programs that I needed.
I will have no hesitation calling him out with any future problems.

4.75 out of 5 Stars

, Warwick - More than a year ago.

Very pleased with both the speed and friendly way our installation was carried out

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent service. Thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

David was most helpful really good at responding and went out of his way to make sure we were all happy all three laptops fixed at a good price

Can't thank you enough will recommend to family and friends

5 out of 5 Stars

, Birmingham - More than a year ago.

Telephone staff and engineer were very polite and helpful. We had problems with a home PC and an Apple Mac and both were fixed within the hour. Couldn't ask for more! Would definitely recommend PC Pal. Many thanks!

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

Sorting out computers can be an anxious time for the layman but PC Pal's assistance always makes it a stress-free experience. My transition from Windows 8.1 to Windows 10 has gone smoothly. Many thanks.

5 out of 5 Stars

, Solihull - More than a year ago.

Thank you David for the usual excellent service.

5 out of 5 Stars

, Solihull - More than a year ago.

Not being computer literate I am always quite confused when things go wrong however David made it all sound easier and got my computer O K in no time. also explained that I didn't have to pay for AGV etc. so I thank him very much. He is always polite and very helpful. Many thanks. Pam Hayden.

5 out of 5 Stars

, Solihull - More than a year ago.

Very pleasant young man who has improved the speed of my laptop and removed what was described as junkware I think. would use service again if I need to

4.75 out of 5 Stars

, Rugby - More than a year ago.

I have used your services several times during the past few years involving both David and Chris, (this occasion was the first with Chris). As I have come to expect, the service was faultless and professional in every respect.

5 out of 5 Stars

, Solihull - More than a year ago.

Most grateful to you both for all your efforts. I will recommend you to family and friends.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

I have used PC Pal previously and on every occasion, including this visit I have been very pleased with the standard of service given by the engineer. Thank you,
Peter J Martin

5 out of 5 Stars

, Coventry - More than a year ago.

Highly professional service from Chris.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Helpful service to an 'oldie' like me! My queries were answered simply. I would certainly recommend PC PAL - but would like to pay a little less per hour!

4.75 out of 5 Stars

, Coventry - More than a year ago.

This is the second time we have used PC Pal. It was Chris who visited us, he is very thorough, and helped me understand the problem and solved it. Thank you very much.

4.75 out of 5 Stars

, Nuneaton - More than a year ago.

The best service on the market!!

5 out of 5 Stars

, Birmingham - More than a year ago.

Excellent service. Went that extra mile by offering to phone my broadband provider if necessary because I am profoundly deaf and cannot make telephone calls myself. However, that was not necessary but the offer was there. Much appreciated.

4.5 out of 5 Stars

, Solihull - More than a year ago.

David has been out to our premises several times all for different issues. He even helped us get our new system up and running. He has always been friendly yet professional and also talkative - which always helps in that situation where you need help from someone. He always give fantastic advice and is able to help us move forward with our business ideas as w ell as ideas we could use at home.
Thank you very much David for all of your help and fantastic, friendly service. No doubt you will still see us again and again!!!

5 out of 5 Stars

, Birmingham - More than a year ago.

I am vry satisfied with the help I received.

4.5 out of 5 Stars

, Warwick - More than a year ago.

The service was excellent - David explained all his actions to me - he needed to take base unit away and gave me options - the unit was returned next day at time promised with full explanation of intervention needed. Great service.

5 out of 5 Stars

, Birmingham - More than a year ago.

Highly recommend, great service and fixed problem quickly.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

A very useful visit which solved all our issues. Very patient and carefully listened to the points we raised and acted precisely in response to them. Very pleasant and polite man to have in the house. Thank you.

4.75 out of 5 Stars

, Solihull - More than a year ago.

4 out of 5 Stars

, Solihull - More than a year ago.

This was the second time we called in PC PAL to help us with our technical problems. David is excellent and resolved all of our PC issues, again! Thank you David.

5 out of 5 Stars

, Southam - More than a year ago.

Brilliant service from a very friendly company.

5 out of 5 Stars

, Coventry - More than a year ago.

Chris is excellent and, as always, he sorted our problems.
PC PAL are a great support.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

David visited me on Monday and at the time seemed to have sorted out the problems. However, the interference has returned. I clicked on restart as he suggested but this has not resolved the problem I should be grateful for more advice.

Engineer : I have arranged a return visit to look into this issue further thanks Elizabeth for letting us know.

4 out of 5 Stars

, Leamington Spa - More than a year ago.

Very happy with prompt service. I had completely wiped out my applications. The technician managed to restore all that were possible and explain that may be in the future I should have an external hard drive !! (which I do now) thank you

5 out of 5 Stars

, Coventry - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

Never experienced remote support but found it very helpful and not as scary as I feared!

4.75 out of 5 Stars

, Taunton - More than a year ago.

i am very pleased with your service and help you have given me.. I will always use pcpal for any problems that arise and will recommend. Pcpal to my friends..

4.75 out of 5 Stars

, Solihull - More than a year ago.

Phoned this morning and was here this afternoon. Resolved problems, great service

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I was absolutely delighted with the help I received...the engineer was polite and reassuring. I will definitely use this company again should I need to.

5 out of 5 Stars

, Bridgwater - More than a year ago.

David gave me a call when 10 minutes away. Well on time. I just provided a list of items I needed expert help with and we just went through them and David sorted them. One proved to be impossible and he recommended I contact the supplier to seek further clarification. One job that I through in late he rectified in minutes. Even had the courtesy to ensure there was no other items causing me doubts. Hence my maybe unusual total of all 'Excellents' but speak as you find.

Regards to the team

Chris Lamb

5 out of 5 Stars

, Birmingham - More than a year ago.

Very impressed, when telephoned lady was very helpful and pleasant, engineer telephoned to say he was on his way, punctual same day. He was very knowledgeable and helped with the problem. PC is working OK and the printer problem seems to be solved. Thank you for your help.

4.75 out of 5 Stars

, Nuneaton - More than a year ago.

I know next to nothing about computer technology but Chris, who was very friendly explained everything to me carefully.
I have only once before several years had to call in technical help for my PC so cannot give a meaningful view re your value for money

4.75 out of 5 Stars

, Solihull - More than a year ago.

All our new equipment works perfectly now. Thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

I found all in all a friendly and helpful team.

5 out of 5 Stars

, Coventry - More than a year ago.

A good service and very professional, but feel the cost was a bit expensive. Could a sliding scale be adopted for example? if the job is completed in less than one hour (which ours was) a 10% is deducted from the bill, I am sure customers would appreciate this gesture.

4.25 out of 5 Stars

, Birmingham - More than a year ago.

very friendly engineer and swift response to solving the problem

5 out of 5 Stars

, Leamington Spa - More than a year ago.

It is always a pleasure to deal with this company, they are helpful and friendly and explain details to me.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Chris was very professional, knowledgable and answered all my questions. I will definitely call him again if I have a problem with my iMac.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Engineer arrived in time slot and dealt with the more important matters requiring attention, despite several tries was unable to correct two vagaries of Windows 10, not surprising as that operating system seems to have more than it's fair share of glitches.Overall well satisfied with service and will recommend to any friend who asks.

4.25 out of 5 Stars

, Solihull - More than a year ago.

I have used this Copmanies services about 5 times and will continue to do so as their service is second to non.
I highly recommend them

5 out of 5 Stars

, Birmingham - More than a year ago.

I have used your company now for several years and find you service excellent and can highly recommend you. j h gibb

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

First-rate service.

5 out of 5 Stars

, Coventry - More than a year ago.

The service was prompt, professional and friendly . I am delighted withe the work David did for me .
I cannot fault the service offered by PCPal

4.75 out of 5 Stars

, Coventry - More than a year ago.

David was very helpful and kept me informed throughout.
I will definitely use PC Pal's services again should the need arise.

4.5 out of 5 Stars

, Bromsgrove - More than a year ago.

Fantastic Service, great experience would definitely use again

5 out of 5 Stars

, Solihull - More than a year ago.

Called engineer to ailing pc and discussing problems also mentioned that I had recently deleted a video shot on holiday, oops but David calmly said he would try to reinstate it. So after getting the pc back up to speed he took a copy of the video slot in question and later telephoned me to say he had recovered the deleted video. Absolutely delighted. Thank you so much for doing this. The video was irreplaceable and we are very pleased to have it back.

5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

Had trouble renewing my Norton subscription on-line. David arrived & quickly installed Bulguard instead which has the advantage of being renewed by PC PAL when the time comes.
It is good to know that PC PAL will advise on new suitable hardware if this is ever required.
Comforting to know that one has reliable professional help when needed.

4.25 out of 5 Stars

, Solihull - More than a year ago.

David Allen arrived as agreed and quickly diagnosed the problem and repaired the computer. Very impressed by the service given and would recommend PCPal to friends.

5 out of 5 Stars

, Warwick - More than a year ago.

Always very helpful and efficient, a pleasure to deal with.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

David, as usual, was extremely punctual,polite and worked extremely hard throughout in a truly professional manner explaining my new system thoroughly and answering my questions in detail, excellent service, thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris from PC Pal was extremely helpful and calm. He took care of all our problems efficiently and with the minimum of fuss, and at a very reasonable rate. We wouldn't hesitate to use PC Pal again and/or recommend them to others. Many thanks!

5 out of 5 Stars

, Redditch - More than a year ago.

I really panic when my computer fails to work but find Chris Gauden comes to my aid very quickly. On this occasion he tried really hard to get my Windows E Mail program back on track but after numerous attempts - even using different servers he had to admit defeat due to Microsoft phasing out the updating support for Windows Vista. He did however explain and show me in detail how to use the Sky Yahoo E Mail for printing and scanning and all the other operations I used on Windows Mail. Many thanks Chris nothing seemed too much trouble and you reassured me to have the confidence to continue using my computer.

4.5 out of 5 Stars

, Solihull - More than a year ago.

We have been using Chris from PC Pal for all our PC's, Laptops, etc etc and have always been extremely satisfied with the service, efficiency, politeness, knowledge that he has shown.We cannot say thank you enough.

4.75 out of 5 Stars

, Solihull - More than a year ago.

As ever, delighted with work carried out by Chris Gauden. Good be able to call on a trusted engineer who will efficiently deal with all queries and give extra support.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

As usual, Chris was entirely professional and efficient. He was helpful and kind to an incompetent user who will now work in a more expertise manner. Well done Chris

4.75 out of 5 Stars

, Coventry - More than a year ago.

Dave Allen was excellent and very efficient and was able to sort out the scam which I had caused in error. Thoroughly recommend your Company. The problem has now been solved in a very short time.

5 out of 5 Stars

, Bromsgrove - More than a year ago.

David called me beforehand to say he was a little late - this was fine. He cleared up my problems/queries in a respectful and informative manner.

4.5 out of 5 Stars

, Coventry - More than a year ago.

I hate computers!
I can't always get them to do what I want them to! When that happens I know that an engineer is on hand to sort out any problem I throw at them. PC Pal have always resolved the problem quickly, efficiently and pleasantly.
Great firm to be able to call on.
Thank you

4.5 out of 5 Stars

, Solihull - More than a year ago.

David was excellent at finding out what was making my Windows Media Player crash and put it right.
He was efficient helpful and polite.
I will be back if I have any future problems.
A million thanks David !

4.25 out of 5 Stars

, Exmouth - More than a year ago.

Would happily recommend to anyone

4.75 out of 5 Stars

, Solihull - More than a year ago.

Another excellent experience, just a little expensive that's all.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Friendly and efficient visit Professionally undertaken - Thank you

5 out of 5 Stars

, Solihull - More than a year ago.

Very helpful in regard to possible purchase of new computer equipment

4.75 out of 5 Stars

, Solihull - More than a year ago.

Very quick response to renew Bullguard protection, done easily and professionally.

5 out of 5 Stars

, Exeter - More than a year ago.

not a techie girl but Chris made me feel quite calm about the whole experience of having a poorly laptop. Explained every step of what he was doing and why and what it would cost before he carried out the work - highly recommend for a home experience

5 out of 5 Stars

, Solihull - More than a year ago.

Being of the older generation, these technical problems do not solve themselves easily & it is extremely useful to have PCPAL to call for help.

5 out of 5 Stars

, Solihull - More than a year ago.

The service I had from PC Pal was better than 'excellent'. Your technician Chris completed a difficult repair quickly and efficiently, restored all my files and data. As a result my computer is performing infinitely better than before.

5 out of 5 Stars

, Solihull - More than a year ago.

It was a very good experience and I would recommend the very friendly services I had today. I'm happy and glad I called.

4.25 out of 5 Stars

, Solihull - More than a year ago.

Very pleased.

Would use again.

Thank you.

4.25 out of 5 Stars

, Warwick - More than a year ago.

Dealt with my query and settled my mind, and I know thgaat I can come to you again at a later stage. A big thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

The experience was very he Took time explain what he was doing which is good because I not very good with computes

5 out of 5 Stars

, Birmingham - More than a year ago.

David arrived on time and sorted the problem within 35 minutes.Very very pleased,would use pcpal again.

5 out of 5 Stars

, Warwick - More than a year ago.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Glad to have someone I feel I can trust.
Very helpful and pleasant service.

5 out of 5 Stars

, Solihull - More than a year ago.

Telephoned to reporta computer fault in early morning and the engineer arrived before lunch. He had never seen my problem before on a desktop, but was able to put everything right and correct some other minor faults, all within 60 minutes.

4.5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Very thoughtful friendly and efficient service

5 out of 5 Stars

, Solihull - More than a year ago.

David was able to come earlier than time set,which was good.Carried out work well and answered all my queries. Will certainly use your firm again if I had problems.Will certainly recommend your firm.

4.5 out of 5 Stars

, Solihull - More than a year ago.

So great to have an engineer fix all your computer problems with such charm and efficiency

5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

Problems with computers can become a nightmare to many people, and I have used the services of PC PAL on at least two occasions. Your prompt attendance and attention to detail was highly appreciated. Thank you.

5 out of 5 Stars

, Birmingham - More than a year ago.

A very knowledgable , friendly and helpful engineer.

4.75 out of 5 Stars

, Solihull - More than a year ago.

First Class service. Job completed quickly and efficently.

4.75 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Coventry - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

Not for the first time Dave was "my knight in shining armour". He is an excellent technician, fully understanding of my level of incompetence!

I value his support greatly - a gem.

Many thanks

5 out of 5 Stars

, Bromsgrove - More than a year ago.

work required was done quickly and efficiently

4 out of 5 Stars

, Birmingham - More than a year ago.

as usual very good service

5 out of 5 Stars

, Birmingham - More than a year ago.

As always excellent service, would recommend PCPAL to anyone needing expert help.

4.5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

Everything seemed to be working well when Chris left but I cannot print emails from iMac and I cannot find my labels and a few other things. We may have missed a memory stick and I will go through them and see if I can rectify this.
Your service is excellent and I am sure that the problem lies with me.

5 out of 5 Stars

, Solihull - More than a year ago.

I can find no fault with the service I receive

5 out of 5 Stars

, Warwick - More than a year ago.

Helpful and informative. I look forward to improved internet connectivity now.

5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

Excellent service as ever from Chris and David.
We know they can always solve our IT problems.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

As usual the advice given and the service provided were both excellent, and given at a very reasonable cost considering the benefit of having the work done quickly and professionally.

5 out of 5 Stars

, Solihull - More than a year ago.

I found your service to be very useful and the particular engineer that came out to me was extremely helpful and was able to sort the issues I was having with my computer promptly and very efficiently. I would definitely recommend the service thanks.

5 out of 5 Stars

, Halesowen - More than a year ago.

Excellent efficient service and willing to explain what he was doing. Most helpful.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Arrived within the specified time frame,contacted me to say he was on the way. Very pleased with the service received from PC pal, problems sorted out within the hour.
I would not hesitate in using or recommending PC pal. Have used in the past and will again if necessary.
Thank you for a very good reliable service.

4.75 out of 5 Stars

, Coventry - More than a year ago.

The service was extremely prompt. Chris was
very thorough and answered many questions and
gave useful advice. Many thanks.

5 out of 5 Stars

, Birmingham - More than a year ago.

As always efficient, explaining everything, and doing a job that I am unable to do myself. Very Many Thanks.

5 out of 5 Stars

, Solihull - More than a year ago.

fixed my daughters laptop after the hinges for the screen came away from the base.. also replaced the cpu fan.. fast friendly service and would certainly use again if i had any problems and would highly reccomend

5 out of 5 Stars

, Birmingham - More than a year ago.

Chris and Dave always very pleasant and helpful. I would not use any other organisation now. Happy Christmas to you all.

5 out of 5 Stars

, Birmingham - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

Very good fast efficient service

5 out of 5 Stars

, Solihull - More than a year ago.

Dave arrived within the timespan stated . He was friendly and helpful explaining what he was doing quite clearly although I didn't understand all the technicalities. Job well done, thanks.

5 out of 5 Stars

, Coventry - More than a year ago.

David was a great help to me as a distinct poor user of computers!

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I am not technically minded (70 year old) and needed the problem fixed without delay. This was done with the engineer explaining the reason for the problem and the remedy needed. This was done without fuss and I was back on line within the hour. Excellent!

5 out of 5 Stars

, Birmingham - More than a year ago.

Chris carried out an outstanding job on dual booting my elderly Mac, under trying conditions.
Excellent value, thank you.
Derek

5 out of 5 Stars

, Shipston-on-stour - More than a year ago.

Spot on with the service and response time, very helpful and knew their products. Very professional and friendly engineers.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

As two pensioners my wife and I use the computer for mainly basic things. If anything goes wrong it's panic stations! Chris came to us yesterday, and a more pleasant and knowledgeable person you could not wish to meet.His patience and determination to fix the problem was exemplary.Thankyou Chris and PC Pal. Tom and Irene Cassels.

5 out of 5 Stars

, Coventry - More than a year ago.

The engineer has updated my three machines to Windows 10 in quick order and has recovered my crashed notebook and updated that also. He installed a McAfee renewal and corrected printer software issues. All for a couple of hours payment. I am impressed, as always.

5 out of 5 Stars

, Coventry - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

These guys were absolutely fantastic.

When my External Hard Drive lost it's power. I was unwilling to pay the extortionate fees the manufacturer wanted to recover the data, so I gave these guys a bell. Thank god I did!

Unable to fix the problem in my home, the took it away to test at their facilities. They tried absolutely everything and they managed to recover all my data.

I owe them a huge debt of gratitude. They went far above and beyond to help me especially I had given up hope of seeing my data again.

I cannot recommend these professional, friendly guys highly enough.

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent ,David new at once what the problem was,took my laptop away .fixed, it installed Windows 10 for me. Talked me through the work he had done. Would not hesitate to call them again. Thank you. J.Edkins,

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Dave Allen is a great person - warm, friendly and extremely competent. I feel assured that what ever IT issue I have he will be able to respond and fix quickly.

5 out of 5 Stars

, Solihull - More than a year ago.

I cannot speak too highly of David who efficiently resolved several problems which had defeated Apple, Epson and BT.
I have not had to call upon the services of PCPal for some years and am delighted that your high standards have been maintained.

5 out of 5 Stars

, Solihull - More than a year ago.

Easy to book, friendly staff, arrived on time, fixed problem.

Excellent!

5 out of 5 Stars

, Alcester - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

David was extremely helpful and efficient and managed to resolve some issues that I had, very quickly. I also learnt a lot from his huge knowledge base.
I will certainly recommend PC PAL to my friends.
Thank you,
Derek

5 out of 5 Stars

, Shipston-on-stour - More than a year ago.

a very professional and excellent service and I will have no hesitation in recommending your company to others,

Yours Sincerely

Robert Hammonds

5 out of 5 Stars

, Coventry - More than a year ago.

As on previous occasions Chris Gauden was very knowledgeable and helpful. Not only did he resolve problems relating to Windows 10 but he explained very clearly what he was doing and why.

5 out of 5 Stars

, Solihull - More than a year ago.

ALWAYS FOUND THEM RELIABLE AND EFFICIENT.
EXCELLENT.

5 out of 5 Stars

, Birmingham - More than a year ago.

David was a pleasant young man

4.5 out of 5 Stars

, Coventry - More than a year ago.

Friendly and helpful. Will definitely use PC Pal with any future problems. Great service.

4.5 out of 5 Stars

, Coventry - More than a year ago.

Excellent service. Not only investigated problem and corrected, but was helpful sorting out other issues I have been having. Also answered some questions I had about upgrading to W10.

5 out of 5 Stars

, Solihull - More than a year ago.

An efficient, knowledgeable and patient service.
What price, peace of mind?!
Many thanks,
Mr C, Solihull

5 out of 5 Stars

, Solihull - More than a year ago.

As good and friendly as ever.

4.75 out of 5 Stars

, Solihull - More than a year ago.

A flawless, consistently reliable service which, I have used several times.

4.75 out of 5 Stars

, Warwick - More than a year ago.

5 out of 5 Stars

, Coventry - More than a year ago.

Eng arrived at time agreed,installed and resolved all issues identified with windows 10, did not leave until I was satisfied with the installation.

All this in a friendly and approachable manner.

Excellent service and the sort of company it is a pleasure to do business with.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

A thoroughly efficient, professional and friendly service from booking a visit to task completion. Thank you.

NB. It was Chris who attended.

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent service. I contacted you via your web site in the morning and an engineer called the same day. My problem was sorted in less than an hour by a polite and personable young man. He also advised me on a couple of other problems I had. I shall have no hesitation in calling you again should the need arise.
Neil Williams.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

As ever our issues were dealt with promptly and with great efficiency. We are/were very pleased with the service.

5 out of 5 Stars

, Solihull - More than a year ago.

The engineer was very knowledgeable and although unable to fix my laptop due to its age, was able to tell me which new laptop to purchase, where, and which broadband provider would be best to go for in my area. He also managed to put everything into simple language so that I could understand the relevant terms. Very pleased.

5 out of 5 Stars

, Solihull - More than a year ago.

The Engineer was Chris Gauden. As usual he was most helpful, dealing with the problems in a totally expert fashion. He was relaxed and friendly and worked in a totally professional way giving complete confidence to me, the client.

5 out of 5 Stars

, Solihull - More than a year ago.

I found PC PAL to be professional, reliable, punctual, efficient and great value for money. Thanks to PC Engineer Chris Gauden, I am now writing a review on my perfectly fixed laptop! I would happily recommend this company to anyone. Thanks PC PAL and thanks Chris!

5 out of 5 Stars

, Birmingham - More than a year ago.

We chave used PC Pal over a number of years and have always found their service to be first class.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I am vary pleased with the results.. The results are first class. You are
Rewarde 5 stars.

4.75 out of 5 Stars

, Solihull - More than a year ago.

First class service delivered in a friendly way

5 out of 5 Stars

, Coventry - More than a year ago.

I found David to be a most helpful person, who not only supplied answers to all my questions, but also passed on valuable advice regarding my impending upgrade to Windows 10
I would have no hesitation in recommending PC Pal

5 out of 5 Stars

, Birmingham - More than a year ago.

Whenever there`s a problem with my PC, I know I can rely on PC PAL. Quick, efficient, friendly service. Would highly recommend.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I have used PCPAL before and always found them professional and reliable and the engineers have the technical ability to resolve the ICT problems presented to them. I would certainly recommend them to others.

5 out of 5 Stars

, Solihull - More than a year ago.

I was delighted with the friendliness and help, and would definatly recommend your company

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

A very happy experience with useful extra information on top of the original problem.

4.5 out of 5 Stars

, Evesham - More than a year ago.

4.25 out of 5 Stars

, Solihull - More than a year ago.

Chris came to this "maiden in distress" and sorted out the problems existing at that time extremely efficiently. However I attempted to upgrade to Windows 10 recently after receiving a message to do so. Since then things are yet again not right, obviously down to my lack of technology ability. Also my Norton virus I bought is ended and although Chris instructed me on what do I've not been able to do so.I must
therefore request another visit and pay yet more money to get going again as I'm somewhat fed up of it all now!!!

5 out of 5 Stars

, Solihull - More than a year ago.

Really pleased with the end result. Things get serious when you can't access your emails! David was clearly very knowledgeable and worked through the possible causes in a logical way until it was solved. Slightly over the hour but only charged for that. All working again now - many thanks.

4.25 out of 5 Stars

, Solihull - More than a year ago.

I am very pleased with the service I got. The engineer was very polite and professional,and very helpful. He answered any problems I had.

Thank you.

5 out of 5 Stars

, Coventry - More than a year ago.

Have used the services of Chris for the last few years I find him helpful courteous and always explains and resolves my problems. Well done.

4.75 out of 5 Stars

, Solihull - More than a year ago.

I appreciate your willingness to give brief telephone advice on occasions when I am able to follow a simple instruction without
having to call you out. Norman Fox.

5 out of 5 Stars

, Solihull - More than a year ago.

VERY IMPRESSED, A GENUINE GOOD SEVICE WILL RECOMMEND MANY THANKS

5 out of 5 Stars

, Birmingham - More than a year ago.

The speed of response was excellent and the engineer was professional and courteous. It is surprisingly hard to find a company ready to come out at short notice and I was grateful as I needed the repair urgently. I would recommend PC Pals and use again.

4.5 out of 5 Stars

, Birmingham - More than a year ago.

Engineer who visited was Chris, very efficient, helpful and provided good advice.

Would certainly use service again and be happy to recommend.

4.75 out of 5 Stars

, Solihull - More than a year ago.

The young man was very pleasant ,explained what was wrong with my lap top in words I could understand (that's not easy) very pleased .

4.75 out of 5 Stars

, Coventry - More than a year ago.

Chris visited. As always he was helpful. As a non working silver surfer I don't get tips from "people in the office" and most of my friends are email only, or non users of the computer, I find it most frustrating when things go wrong and I cannot fix them. Chris as usual was most helpful and encouraging in his repair of the problems. I find both he and Dave are like welcoming them as friends into my home as I have used PC Pal a considerable time I wouldn't consider any other "rescuer".

5 out of 5 Stars

, Solihull - More than a year ago.

Very pleased with your service will certainly call you again if I have any problems

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Laptop was fixed in seconds; my granddaughter had changed a setting! PC took a little longer but is now working as fast, if not faster, than when I first had it. Should have got in touch with you sooner.

5 out of 5 Stars

, Solihull - More than a year ago.

We have been using PC PAL now for over 12months and find the team extremely helpful in particular David, who we tend to deal with on a more regular basis. I would fully recommend your services to others.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Visited by Chris Gauden today who was very
competent at his job also very helpful,

Thankyou,
Jim Morgan.

5 out of 5 Stars

, Coventry - More than a year ago.

Completely satisfied. Will recommend to friends.

5 out of 5 Stars

, Solihull - More than a year ago.

Most impressed with the service and the competent way the engineer solved the problem. I liked his friendly attitude and his help on a 2nd PC I have just purchased explaining the complexities of Windows 10, I am 85 years old and used to windows 7 (that's why I decided to have it repaired)This is the second time I have used PC Pal and each time I was more than satisfied

5 out of 5 Stars

, Birmingham - More than a year ago.

We have been clients of PCPal for over 7 years and always receive the quality of service that we expect. The engineers are friendly and efficient (always patient with older clients!)
Thank you for your help.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Thank you for a super service.

5 out of 5 Stars

, Solihull - More than a year ago.

Both David and Chris have attended to or IT issues previously. Always find a quick solution and resolve any of our problems. Fantastic. Thanks

4.75 out of 5 Stars

, Sutton Coldfield - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

First rate service

5 out of 5 Stars

, Coventry - More than a year ago.

Clear explanation of the basic apple programmes on the IMac. Patient and clear and willing to explain things more than once.

I have booked another session to explain other aspects of the software.

Thank you Chris

4.75 out of 5 Stars

, Coventry - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden of PC PAL has helped us and family members on several occasions.

He is an outstanding professional.

Very proficient technically and always works for the customer.

We wouldn't use anyone else.

5 out of 5 Stars

, Solihull - More than a year ago.

David was a really helpful guy and explained the potential cause of the problems and took steps to resolve it.
The system yesterday was extremely slow on start up and this morning the computer is now working at normal speed.
Thank you David for all your help.

4.75 out of 5 Stars

, Coventry - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Very helpful and informative. left me feeling more confidant with the use of my laptop.

5 out of 5 Stars

, Solihull - More than a year ago.

As usual,excellent service from Chris at reasonable cost. This was a very difficult and unusual problem involving Windows Live Mail and several related issues. Chris did not give up and carried out the repair to my entire satisfaction. Many thanks.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Coventry - More than a year ago.

Always excellent service. I trust PC Pal completely and have recommended you to friends, should they decide to have their laptops serviced or need any repairs doing. I'm a very satisfied customer.

5 out of 5 Stars

, Birmingham - More than a year ago.

The engineer was very good and explained things to me as a person not good with computers

5 out of 5 Stars

, Birmingham - More than a year ago.

Fantastic service and good value for money. Will definitely be recommending PC PAL to all I know. Thanks again to David.

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

Many thx for prompt callout

5 out of 5 Stars

, Coventry - More than a year ago.

David was very helpful & patient when attending my house to look at my laptop that was having problems.
He was very calm, tried to repair what was broken but unfortunately, still no good.
He took my laptop away, & 2 days later my laptop was returned to me, not only repaired, but in a much better working condition that before!
I'm so pleased I rang PC PAL to ask for their help.Great value for money, & I wouldn't hesitate to recommend or use them again.
Thank you David. Job Very Well Done.

5 out of 5 Stars

, Solihull - More than a year ago.

Usual exemplary service.

5 out of 5 Stars

, Warwick - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

First-class work! Highly recommended!

5 out of 5 Stars

, Solihull - More than a year ago.

Was not able to connect to the internet and had several other problems. PC Pal solved them all. What more can you say?

4.75 out of 5 Stars

, Solihull - More than a year ago.

I got a same day response + visit from Chris, regarding my enquiry. A list of 12 issues which were quickly and competently dealt with within 2 hour quoted window.
Am using again and would have no hesitation in recommending PC PAL

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

A call to come earlier suited both parties. When I came to use the computer, another query arose, I Emailed David & had a quick response that resolved it, very satisfactory indeed.

5 out of 5 Stars

, Solihull - More than a year ago.

hello is it tea your looking for.

5 out of 5 Stars

, - More than a year ago.

Not the first time that we have used the Company. Dave was excellent. He never seems troubled, irrespective of the problem. He inspires confidence in his ability to resolve one's problems. An excellent service.

5 out of 5 Stars

, Bromsgrove - More than a year ago.

Very helpful and knowledgable .

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Chris was helpful, polite, got on with his work, would not use any other company,PC Pall is the best, thank you for all the work you have carried out for me 🙂

5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

Quick and friendly service. It was great to deal with a company who worked to fit my schedule.

5 out of 5 Stars

, Birmingham - More than a year ago.

THANK YOU FOR AN EXCELLANT FIRST CLASS SERVICE.THIS IS THE SECOND TIME YOU HAVE COME TO MY RESCUE OF MY FAULTY PC. I DID'NT THINK IT COULD BE IMPROVED SO MUCH.

4 out of 5 Stars

, Leamington Spa - More than a year ago.

Chris set up my new computer and easily transferred all the data from my old computer to the new one, showing me how to access the main areas which I use.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden was as brilliant as ever, could not ask for more. First class in every way. Thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

Always very happy with the service you provide.

5 out of 5 Stars

, Birmingham - More than a year ago.

I have to say what a very pleasant man he was too, really pleased with the service and his excellent manners.

5 out of 5 Stars

, Birmingham - More than a year ago.

Engineer very competent and helpful to a non-techie senior citizen.

4.5 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Coventry - More than a year ago.

I found PCPal by chance on Yell.com. The service was exactly what i needed and it took just over an hour to sort the problem. Chris kindly answered some computer questions that i had. All in all, a happy customer with her computer now working again. I would definitely contact the company if I have any further computer problems.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

CALLED PC PAL BECAUSE I WAS EXPERIENCING PROBLEMS WITH MY PC WHICH I AM RELIANT ON FOR WORK . DAVID CAME OUT TO THE OFFICE , VERY PROFESSIONAL AND POLITE . QUICKLY IDENTIFIED ISSUES AND RECTIFIED ( LOVELY TO SEE THAT HE CARRIED REPLACEMENT HARDWARE IN HIS VEHICLE ) . DAVID LEFT ONCE HE WAS TOTALLY HAPPY WITH REPAIR WORK . GREAT VALUE FOR MONEY , GREAT SERVICE , WOULD HIGHLY RECOMMEND FOR ANY HOME OR BUSINESS USER .

5 out of 5 Stars

, Solihull - More than a year ago.

Very helpful

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

the original response time to the call was very poor. I had to call several times to remind them. I was told later that they had taken my phone number incorrectly....maybe.

In any case, from then on the service from Chris was superb. Friendly, professional and great value.

Would definitely recommend and will use again for sure.

4.25 out of 5 Stars

, Sutton Coldfield - More than a year ago.

Chris set up my PC for me when I bought it from John Lewis. He came back after it had to be refreshed because of a fault and some programmes were lost. He is very friendly and helpful. Answered all my questions. I know next to nothing about computers and I received an excellent service. I would use you again.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

After trying for three months to get a local person to install some network cable, I decided to search for other options.

I came a cross PC Pals, with a local number - from first contact, start to finish, they were prompt (less than 24 hours), knowledgeable and professional.

Just what's needed for a home worker.

Thank you.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I am very happy with the help and service as on previous occasions. I will recommend you to my friends.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Dave assessed my problems very quickly and had all running properly "in a flash". He also brought a Hudl tablet into full and very effective operation in a few minutes. I cannot recommend his approach and practical knowledge too highly. He gets the full 5 stars mark.

4.5 out of 5 Stars

, Solihull - More than a year ago.

excellent service. Dave explained in great detail exactly what he was setting up on my new laptop and I now wish I had changed from my XP sooner. Thankyou Dave Yvonne Whittle

5 out of 5 Stars

, Solihull - More than a year ago.

As usual Chris was very thorough and helpful in searching the problem of spoofing and maluse.

4.75 out of 5 Stars

, Solihull - More than a year ago.

I was very happy with the service received. Not only did David sort out the issue with my computer & printer not speaking but he sorted out a couple of issues with excel & my emails for me that have bugged me for a while. He also tried to explain things in laymans terms to me so I could understand the problems. Thanks for you help.

5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

As always PAY PALhas come up trumps. Thanks

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

We know we can always rely on PCPal. Many thanks Chris.

5 out of 5 Stars

, Warwick - More than a year ago.

I was delighted with Chris Gauden's help and expertise. He explained everything very clearly in a friendly and encouraging manner. Many thanks

5 out of 5 Stars

, Nuneaton - More than a year ago.

Chris was very helpful and friendly as usual. He answered all my questions, sorted several things out and makes me feel confident.
Brilliant, I only wish that I could remember everything he said.
Many thanks. David.

5 out of 5 Stars

, Solihull - More than a year ago.

A thoroughly reliable service which I will continue to use indefinitely.

4.75 out of 5 Stars

, Warwick - More than a year ago.

PC PAL offer a prompt, efficient and effective service. I cannot rate them highly enough.
Thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

Quick and accurate diagnosis of the problem. Worked speedily and efficiently to rectify, with no side tracking. Kept time/cost to a minimum. Very pleased. Would recommend.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Prompt, pleasant and satisfactory service.
Easily understood explanations of problems and resolutions for an 83 year old.

A pleasant and rewarding experience!

4.75 out of 5 Stars

, Birmingham - More than a year ago.

A gentleman who really knows his stuff. Glad I met Chris and PC PAL who I shall recommend at every opportunity

Not very often can one say I did enjoy paying for this kind of excellent service

Well done Chris

5 out of 5 Stars

, Coventry - More than a year ago.

As always Chris did a first class job. He is a dedicated professional, friendly and very helpful. I cannot speak too highly of him.

5 out of 5 Stars

, Solihull - More than a year ago.

David Allen was extremely knowledgable and reassuring. He was friendly and answered all my questions with patience, as I am not very computer savvy!!
I will certainly recommend PC PAL to my friends and contacts and if I have any computer problems in the future I shall definitely use you again.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

It is very useful to have help and advice from PCPal because computers are so unreliable. They frequently require updates and are vulnerable to viral software attacks. Well done to PCpal for managing the system i use and thankyou for your continuing support.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris was excellent very patient with my wife and I sorting out all our problems we will certainly use your services again if neccessary

4.75 out of 5 Stars

, Warwick - More than a year ago.

As always delighted with the service we have received.

5 out of 5 Stars

, Solihull - More than a year ago.

Absolutely fantastic service by David Allen. Very friendly and professional.

I would highly recommend.

Thank you.

5 out of 5 Stars

, Warwick - More than a year ago.

I am not very well at moment. Chris talked me through every thing and was really helpful

5 out of 5 Stars

, Solihull - More than a year ago.

Chris is thorough, very knowledgeable, explains very well what he is doing. In every wayhe is a very good advertisement for
PC PAL

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

David visited my house bang on time. I had prepared a list of my "on screen" problems and a list of question regarding operational set ups. All this work was done to my TOTAL satisfaction and final questions were answered.My computer is working perfectly and I am delighted with the help given.
The cost of his visit was greater than usually charged< but since i am now able to totally use my computer perhaps it was a very good investment. THANK YOU . MIKE BYRNE

5 out of 5 Stars

, - More than a year ago.

As always Dave was quick and efficient and answered questions patiently and explained everything to me. I shall continue to recommend Pcpal to my friends.

5 out of 5 Stars

, Warwick - More than a year ago.

David arrived quite early in the time slot. He was very quick dealing with the initial problem. He also dealt with a number of other niggles including trying to sort my TalkTalk TV reception problems. He was very polite and his explanations were well suited to my computer experience.

4.75 out of 5 Stars

, Coventry - More than a year ago.

Hooray for PCPAL. David arrived on time having telephoned to say he was on his way. He fixed two problems on my Laptop and explained what he was doing all the way through and gave me a lot of advice on security.
Thanks David

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Very good service once arrived but due to annual leave there was a long wait this time

4 out of 5 Stars

, Solihull - More than a year ago.

David arrived close to the early part of the time slot. He was very polite and helpful. The initial problem was very quickly sorted but then he looked at several other IT problems which were causing some difficulties and put those right quite speedily.
An excellent service and reasonably priced. I will definitely use this service again if needed.

4.75 out of 5 Stars

, Coventry - More than a year ago.

An excellent service.
As the choice from Yellow Pages was random,I was wary but then immediately reassured by the friendly yet professional approach of the engineer.
The solution and explanation of the computer problem was more thorough than I expected.
For the quality of the service I received I expected to pay more.
A splendid service that I will recommend.

4.75 out of 5 Stars

, Coventry - More than a year ago.

As a silver surfer I needed a bit of help in upgrading my security and as I have used pc pal many times I had no hesitation in contacting them.

Chris Coulson dealt with this in a friendly and professional manner. He is trustworthy and you feel quite happy with him being in your home..which in this day and age is very reassuring.

Would have no hesitation to recommend to friends.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

I was out for the afternoon and so my husband (ken) dealt with the David. However there were a couple of things that only I could answer and so David spoke to me over the phone. He seemed a really nice person who really knew is stuff and left me with a very good working computer and I would be only to happy to contact him and yourselves should the need arise.

Many thanks to a very dedicated team.

Sally Jones

5 out of 5 Stars

, Birmingham - More than a year ago.

I wished to buy a new computer and spoke to Chris Gauden in Solihull Branch who advised me on a suitable one for my needs. He gave excellent advice, I am delighted with the one he suggested. He came and installed the new computer, transferred all my documents, programmes, photographs etc. to the new computer and set up the old one in a downstairs room. All in all I am totally delighted with every aspect of Chris's help. He did an amazing job, I cannot sing his praises highly enough. A huge thank you. Morrie McPhie

5 out of 5 Stars

, Solihull - More than a year ago.

Very helpful and great care taken to sort out initial problem and look at others

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

Really pleased with the service and all the extra advice given - have used you before and not disappointed

5 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Courteous service & prompt response. I will use your service again if needed. Thank you

5 out of 5 Stars

, Smethwick - More than a year ago.

We didn't have a major problem but were worried about viruses etc. David did everything necessary, explained what he had done and reassured us. Did lots of extra bits, too. Good service. Will use again and recommend to others.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris was excellent, very helpful and friendly.
Would highly recommend
Collette

4.25 out of 5 Stars

, Solihull - More than a year ago.

Response within 24hrs. Fixed our "old" machine and advised on suitable replacement. Great. Thanks

5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

Highly recommended ++

4.75 out of 5 Stars

, Coventry - More than a year ago.

Chris understood the problems I have been facing and got to work immediately addressing all the issues comprehensively. He gave me some recommendations as to future actions which should prevent these problems re-occuring. Great job Chris.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Reliable advice and service as usual!

4.75 out of 5 Stars

, Solihull - More than a year ago.

I was impressed b y the response to the problem and Chris'sability to deal with it very efficiently.

5 out of 5 Stars

, Coventry - More than a year ago.

Happy, no problems. Problem was fixed quickly

4.5 out of 5 Stars

, Coventry - More than a year ago.

David explained clearly to a IT semi illiterate, what was wrong and how he could fix it. Rather like roofers and plumbers, I hope I don't need your company's services again for a while, but if I did I would be confident about contacting you. Thanks

David Spurgeon

4.75 out of 5 Stars

, Coventry - More than a year ago.

Dave Allen was first class in every way
With in 48hrs my works computer was fully up and running
Would recommend this Company to all my work contacts

5 out of 5 Stars

, Solihull - More than a year ago.

Although David Allen was my first contact,it was Chris Gauden who made the visit to set up my new equipment on the 5th Dec.

The second visit today was nothing to do with the initial work but a problem arising out of transferring to BT.

I have had first class treatment and am so pleased to have found such a reliable and friendly Company.

I have already mentioned Pcpal's name to others.-thank you .

Ken Walter

5 out of 5 Stars

, Birmingham - More than a year ago.

Once again PC Pal was quick to respond, first thing next day. The problems were identified, mostly sorted out, leaving Openreach to attending to a problem on the line. The result, so far, has made a vast difference to computer speed and interent connection, with possible further improvemnt once work on the line has been carried out. A very satisfactory experience. Many thanks.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

After receiving a tablet for christmas I was a bit panicky on using it and setting it up, as I am a bit of a technical dino, so was chuffed when I saw in the YPages that PC pal dealt with tablets.
Rang them engineer came out same day. I was impressed with the engineer sorting out the tablet and helping me download photos on my laptop and having a quick tutorial.Gave me more confidence. Will use PC Pal again

4.75 out of 5 Stars

, Coventry - More than a year ago.

I contacted PC Pal as I was concerned that I had inadvertently been a victim of a potential scam.I received an excellent, professional and courteous service from David who was very thorough and gave me the confidence to use my laptop again. I would have no hesitation in recommending others to this company. Many thanks once again.

5 out of 5 Stars

, Coventry - More than a year ago.

I am not PC savvy and Chris was very helpful and patient. This is the 3rd time I have used PC Pal and have always found them very efficient and helpful.

5 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Solihull - More than a year ago.

I have used your company several times now and each time have been very satisfied. I always ask for the same engineer and find him personable and very helpful. You are now my first port of call.

4.75 out of 5 Stars

, Coventry - More than a year ago.

fault which occurred in October reoccurred again on Monday 8th December, appears to be a Microsoft issue, but very, very costly, in terms of lost business.

4.5 out of 5 Stars

, Solihull - More than a year ago.

David arrived on time and was so very helpful, polite, easy to speak to easy to understand and was very longsuffering, nothing was too much trouble to explain and he remembered that I was visually impaired so he altered the setting so I could read easily, he made the experience easy, and I was very anxious as I don't understand tech speak, well done David thank you

5 out of 5 Stars

, Willenhall - More than a year ago.

Ist Class service in every respect yet again.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden, very helpful as always

5 out of 5 Stars

, Solihull - More than a year ago.

Again a very good service and price. Will definitely use again if I need to.

5 out of 5 Stars

, Alcester - More than a year ago.

David was very helpful and sorted the issues quickly and explained the whole process while doing it.

5 out of 5 Stars

, Solihull - More than a year ago.

I am 68 years old and not technically minded and look to PC PAL to keep me going. I have used them twice and the service has been excellent including genuine discussions about the problem and the choices and costs of cures. The engineer is most courteous and never treating you as an idiot because you do not happen to be computer literate. I will always refer problems to them with no fears.

5 out of 5 Stars

, Birmingham - More than a year ago.

Chris Gauden visited as arranged and was most helpful.

5 out of 5 Stars

, Solihull - More than a year ago.

First class as always

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

The engineer was Chris and he seemed to know more about the various problems and possible remedy than either BT or AOL; BT had said there was no fault on the line, Chris was able to test the line and a fault was indicated. Eventually BT rectified the faullt ( after 3 weeks)

4.75 out of 5 Stars

, Solihull - More than a year ago.

very helpful and made good the computer

4.75 out of 5 Stars

, Solihull - More than a year ago.

Brilliant, friendly service. Everything was explained. Would definitely use PC Pal again. Thank you

4.75 out of 5 Stars

, Birmingham - More than a year ago.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

David was really helpful and I would be more than happy to recommend PCPal to anyone.

5 out of 5 Stars

, Birmingham - More than a year ago.

I have used PC Pal on a number of previous occasions and have always received first class service from their friendly and efficient engineers Chris and Dave. Definitely recommended.

5 out of 5 Stars

, Solihull - More than a year ago.

Helpful, patient, prompt. Computer expertise accompanied by a friendly face. Easy to have in the house!

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Having a new I pad meant I needed some teaching.Chris was very patient and showed me things I could do.I might need more help in the future but I can always rely on PC Pal thank you

5 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden set up our new PC and transferred data from the old one and answered lots of questions. We have used Chris several times now and have always been pleased. with the service we have received.

5 out of 5 Stars

, Solihull - More than a year ago.

Your engineer came when he said he would and not only solved my problem, but was a mine of information. Nothing was to much trouble ,and he answered all my questions.I always use PCPAL and will contnue to do so.

MAURICE WEBB

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent,

4.75 out of 5 Stars

, Solihull - More than a year ago.

It was a great relief to be able to talk to a knowledgeable person about my computer problems, and to have them solved! The same day response was much appreciated, as my PC is extensively used and its temporary "sickness" had been giving me grief. I will certainly call PC PAL again if I have any more problems and will be happy to recommend the service.

5 out of 5 Stars

, Warwick - More than a year ago.

Exactly the service I was looking for. My son's gaming PC was fitted with a new graphics card and sorted out. The engineer was courteous, polite, efficient and friendly. I would be happy to recommend his work and will certainly call again in future.

Many thanks.

5 out of 5 Stars

, Birmingham - More than a year ago.

david was on time and got stuckin with out wasteing any time thankyou tony beck

5 out of 5 Stars

, Coventry - More than a year ago.

Very pleasant gentleman repaired computer and it is now working perfectly, will use this company again.

5 out of 5 Stars

, Coventry - More than a year ago.

Very satisfied with the help I received

4.25 out of 5 Stars

, Warwick - More than a year ago.

excellent!

5 out of 5 Stars

, Solihull - More than a year ago.

David came to sort my new computer out it seemed to have a lot of malware, he spent time rebooting to clear troubles and then set up what I wanted. I am very grateful to him snd amazed at the expertise. Very time consuming Thank you .Betty

4 out of 5 Stars

, Solihull - More than a year ago.

Chris the engineer was very friendly and nothing was to much trouble I would recommend him to my friends

Robert

5 out of 5 Stars

, Nuneaton - More than a year ago.

Excellent service. First time I have used you but I am sure it will not be the last! David was most helpful and explained very simply what was wrong, even I understood most of it! Thank you. Audrey Bond

5 out of 5 Stars

, Solihull - More than a year ago.

Chris was accurate to his estimated arrival time, friendly and helpful. He's managed to sort the problem and also installed Adblock on 2 computers. He will be asked back in due course and was asked to memorise our location for this purpose. A truly professional service.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

David was able to solve our email problem very quickly. His advice was invaluable, which is our consistent experience when dealing with PC PAL.

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent as ever.
Completed what we asked and more.
Many thanks

5 out of 5 Stars

, Solihull - More than a year ago.

Engineer called to install and reload software to a new desk top. Glad we called you in. Very pleased with work done and glad I did not try it myself. Would not hesitate to call again and recommend to others.

5 out of 5 Stars

, Coventry - More than a year ago.

Chris been and hopefully found fault with connections. Very helpful and pleasant.

4 out of 5 Stars

, Solihull - More than a year ago.

David has helped us before with virus problems and this time to upgrade to a modern laptop.
We could not cope without people like him.
A likeable, trustworthy and very competent man.

5 out of 5 Stars

, Bromsgrove - More than a year ago.

Both Chris and David have been out. Both very personable and although obviously very techie, explained everything to me in a non-patronising way. Will definitely use them again and also recommend them to others.

5 out of 5 Stars

, Birmingham - More than a year ago.

4.25 out of 5 Stars

, Leamington Spa - More than a year ago.

Chris Gauden - As usual his knowledge and workmanship was excellent, as I knew from previous experience. His approach was helpful and friendly.
He is an excellent ambassador for your organisation and services.

5 out of 5 Stars

, Solihull - More than a year ago.

Your engineer was very good, he explained everything clearly and fixed the problem for me. He even made the laptop go faster, which is certainly a plus!

Thanks again for all your help.

Best wishes

Chris

5 out of 5 Stars

, Solihull - More than a year ago.

We had Chris install our new pc today and he was excellent as usual. In fact I wouldn't trust anyone else other than PC-Pal given their excellent service and value for money. He even put up with all my banal and silly questions with a smile and gave us understandable explanations without any jargon. I can't rate the company highly enough, first class!

5 out of 5 Stars

, Solihull - More than a year ago.

fine

5 out of 5 Stars

, Solihull - More than a year ago.

Always helpful with good explanation of problem and willing to help on other issues.

5 out of 5 Stars

, Birmingham - More than a year ago.

Your engineer came at the time agreed on both occasions, did everything asked of him and made suggestions for my convenience as I have only ever used the old form of "XP". The service can only be good value for money for me as I have no idea of the technicalities involved in setting up such a system nor do I want to try to learn - at 82 years of age I do not have the time! I will have no hesitation in reccomending your company to others in my position. Thank you.

5 out of 5 Stars

, Birmingham - More than a year ago.

I found the engineer very helpful and explained things well

5 out of 5 Stars

, Birmingham - More than a year ago.

The service provided by this company was nothing short of excellent. Not having any technical knowledge, David explained the problems and although he was not able to fix immediately at home, my computer was taken to your office and returned the same day.
Very professional, well done. I have mentioned your company on facebook and included a link to your website.

5 out of 5 Stars

, Solihull - More than a year ago.

The cause of the problem was quite a shock, but the computer is now running better than ever before. Also received useful advice on whether to buy an I-Pad or

5 out of 5 Stars

, Birmingham - More than a year ago.

I was really desparate when I contacted PCPal having tried everything I knew to reconnect my printer to my computer BUT within 3 hours my problems were expertly solved by Chris. He first LISTENED to my concerns and then expertly fixed the original plus other minor worries I had, with the minimum of fuss and without trying to impress me how good he was and how stupid I was. Brilliant response and results - worth every penny. Many Thanks Hazel Winsley....

4.75 out of 5 Stars

, Solihull - More than a year ago.

Very satisfied the professional way the work was carried out

5 out of 5 Stars

, Solihull - More than a year ago.

Setting up mac, transferring data, connecting to printer, email, installing office, demonstration - an excellent service all round.

5 out of 5 Stars

, Solihull - More than a year ago.

Thank you for a Excellent response my and fix to my computer problem

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

My problem was fixed very efficiently. As on the previous occasions when my wife or I have used your services, I was most impressed by the skills of the person who did the job.

4.75 out of 5 Stars

, Coventry - More than a year ago.

Have used PC Pal several times before - response has always been good and engineer very helpful.

4.5 out of 5 Stars

, Coventry - More than a year ago.

I understood I was first call 9am and Chris turned up at 9.45 which only matters because I am hard of hearing and have to sit by the door- When I rang this morning I was advised between 9-11 which would have helped if that information was given when I booked. Many thanks for a very nice young man who hopefully has solved my problems, and I can certainly recommend. Betty Suckling

4.25 out of 5 Stars

, Solihull - More than a year ago.

Helpful advice given and system left in very good order

5 out of 5 Stars

, Solihull - More than a year ago.

A knowledgeable Engineer arrived on time. He listened to my needs, responded in an understandable fashion then swiftly and competently set our new computer. He involved me with the setting up of the machine and ensured I was happy with the result.

4.5 out of 5 Stars

, Leamington Spa - More than a year ago.

The engineer not only explained everything he did, but showed ways to improve our system

5 out of 5 Stars

, Birmingham - More than a year ago.

Very pleased with the service. The problem was solved and Dave was able to put right a few other things while he was here.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Several PC PAL visits over the past years have always been excellent for problem solving and value.

4.75 out of 5 Stars

, Warwick - More than a year ago.

A superb service. Essential for an elderly couple like us. Engineer David is a most pleasant knowledgable young mam. Excellent. T Cassels Coventry.

5 out of 5 Stars

, Coventry - More than a year ago.

Dave took notice of everything about the situation before he set too. At times the job seemed to be challenging but Dave found ways through.
I could see that he knew what he was doing at every stage and, to the extent that I needed to know, and be capable of understanding, he kept me in the picture.
Job well done.
Courteous and pleasant throughout.
As I said to him, 'Lovely man'

4.25 out of 5 Stars

, Solihull - More than a year ago.

4.25 out of 5 Stars

, Birmingham - More than a year ago.

Submitted as a enquiry - "IF ALL LADS WERE AS WELL MANNERED AS DAVID THE WORLD WOULD BE A BETTER PLACE"

5 out of 5 Stars

, Coventry - More than a year ago.

I WAS MORE THAN PLEASED WITH THE SERVICE WE RECIEVED FROM DAVID . HE WAS POLITE AND NOTHING WAS TO MUCH TROUBLE , WE NOW HAVE A COMPUTOR THAT IS FAST , AND WORKING CORRECTLEY , THANKS TO DAVID I WOULD SAY WE HAD 100% SERVICE AND I HAVE RECCOMEND HIM ON .

5 out of 5 Stars

, Coventry - More than a year ago.

I was very pleased with the work carried out yesterday. David was punctual, friendly and answered my questions in 'layman's language' so that I could understand what was happening with the pc whilst he was repairing it. He even put right some things that I didn't even know were not working properly whilst he was here.

Thank you very much

Chris

5 out of 5 Stars

, Solihull - More than a year ago.

Very good service . Explanations clear and understandable. Advice very helpful

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Coventry - More than a year ago.

David was really very helpful. He attended the same day I had reported problems with my laptop and manged to repair the machine quickly.
I would definately recommend their services.

Thank you!!

5 out of 5 Stars

, Solihull - More than a year ago.

Genuinely impressed by the swift turnaround, friendly and knowledgeable engineers. Every aspect of the repair was explained and the work was accurately quoted. Customer care is paramount and David seemed to care very much that I was happy with the work. Tip top service all round. I'm grateful to the team and would recommend them in a heartbeat.

5 out of 5 Stars

, Birmingham - More than a year ago.

Chris came to sort out my wifi printer problem. He spent almost an hour with me and managed to sort out the issue. I am pleased with the service provided and would recommend your company to others.

Many thanks

Teresa Carr

4.75 out of 5 Stars

, Henley-in-arden - More than a year ago.

Chris was very good. Very good customer service.

4.75 out of 5 Stars

, Solihull - More than a year ago.

The engineer who came was friendly and understanding.He could not have done more than he did to help me with both a poor phone reception and a very weak signal from Virgin. Things have improved considerably already. Thankyou.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Very impressed by David. He took the trouble to explain what was the possible fault and what he was doing to get the lap-top working again.
We will certainly use PC PAL again.

5 out of 5 Stars

, Warwick - More than a year ago.

Very happy with service, computer working considerably better. Would use service again.

5 out of 5 Stars

, Coventry - More than a year ago.

David was totally assured and quickly made vital changes to bring speed and life back into my computer. His long experience showed through. I will call him more often in future to sort out problems and other requirements with my modest computer needs.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Top Guys

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Terrific service with a difficult problem on a very hot afternoon. Very reasonable charges. Did not leave until completely satisfied everything exactly right.

4.25 out of 5 Stars

, Solihull - More than a year ago.

Chris demonstrates a highly professional level of IT skills and is very good at explaining what he is dooing.

4.75 out of 5 Stars

, Warwick - More than a year ago.

Superb as always.

5 out of 5 Stars

, Warwick - More than a year ago.

Chris Gauden from Solihull has been our regular PC Pal engineer for some time.
He is knowledgeable, skilful and highly professional at all times.

Outstanding.

4.75 out of 5 Stars

, Solihull - More than a year ago.

V pleased that my request for Chris (who fixed this machine for me in 2010) could be met. Chris worked his magic again and my beloved but ancient machine is working once more.

4.75 out of 5 Stars

, Solihull - More than a year ago.

like an old friend coming back!

5 out of 5 Stars

, Solihull - More than a year ago.

I always receive excellent service from Dave and Chris (Dave on this visit)and have recommended you to all my friends. I wouldn't trust anyone else to look after my tech. Many thanks.

5 out of 5 Stars

, Birmingham - More than a year ago.

I do not know much about computers but your engineer was very patient and helpful.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris phoned a few minutes before his arrival, which was within the times which had been agreed. As on previous occasions it was good to have him resolve the problems and to return my laptop and printer to proper working order. His knowledge is excellent and the clarity with which he explains his actions is very helpful.

4.5 out of 5 Stars

, Solihull - More than a year ago.

I was very grateful for the prompt service received today as I had had great problems with an inability to download and write emails for several days. Dave who had visited me on a previous occasion was very polite, professional and helpful throughput and not only restored my connection with my server and assisted me to produce a new password, but also did a thorough job of generally cleaning up my laptop. He also worked on my IPad so that I am now able to communicate effectively with my many contacts. With many thanks.
Michael J Harris

5 out of 5 Stars

, Coventry - More than a year ago.

My computer was a mess having been without internet for some time. The printer, emails and other things needed sorting. It was not easy! But after an hour and a half all was working again. I am really happy with the job done by the man who called. He knew what to do and gave me plenty of good advice. Thank you!

5 out of 5 Stars

, Warwick - More than a year ago.

I was very pleased with the diligence and quality of the engineer who was both very knowledgeable and quickly identified what the issues were with my laptop.

He was also able to offer and install me a memory upgrade at a competitive price that will enable my machine to work more effectively.

5 out of 5 Stars

, Solihull - More than a year ago.

Very happy with service received - engineer visited on day of call out- on time - lap top is now working fine, thank you. This is the third time I have used PC PAL and I am happy to recommend them.

5 out of 5 Stars

, Solihull - More than a year ago.

A prompt response which sorted out an important problem

5 out of 5 Stars

, Warwick - More than a year ago.

very good service

4.5 out of 5 Stars

, Birmingham - More than a year ago.

David came out as normal excellent work and politeness thank you so much David and PC pal.

Denise.

5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

A problem preventing us from plotting drawings was investigated and solved in a calm and methodical manner. Once again David saved the day!

5 out of 5 Stars

, Birmingham - More than a year ago.

I was very please with the service provided today. Chris was very polite, professional, knowledgeable and at the same time friendly.
I felt comfortable and trusting that he was doing a good job. He also taught me, at my request, how to join the net in case I had this problem again.
Thank you very much for your help

5 out of 5 Stars

, Solihull - More than a year ago.

the engineer was very helpful in being able to make instructions clear. I learnt a lot during his visit which was his second one.

Many thanks for your help.

Sincerely, Anthony J Bower

4.25 out of 5 Stars

, Solihull - More than a year ago.

Came out within 24 hours and was very helpful.
Even got a phone call to say e was running 10 minutes late.
Very good service

5 out of 5 Stars

, Birmingham - More than a year ago.

I was very pleased that the price hadn't increased and found the engineer very helpful showing me how I could remove junk mail and other things myself. I gave him several tasks to do and he remembered to do them all.
Thank you

5 out of 5 Stars

, Solihull - More than a year ago.

Your service is far better than 'excellent'. Chris is so helpful, as always, and his skill is superb. He leaves us feeling that we are at last getting to grips with computers. (But we shall still call him in again as soon as we get a problem!)

5 out of 5 Stars

, Solihull - More than a year ago.

I really cannot fault this service. Chris telephoned to let me know he was on his way and then when working on my laptops, explained everything to me in a way I understood. his is a very good service and value for money is excellent. Have already recommended this company to others and wouldn't hesitate to use them again.

5 out of 5 Stars

, Solihull - More than a year ago.

relieved to see p c pal again. always do the job!

4.5 out of 5 Stars

, Evesham - More than a year ago.

Thankyou its a pleasure now to operate the laptop.,previously it weas so frustrating I dreaded having to use it.I would highly recommend your company.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

4.75 out of 5 Stars

, Warwick - More than a year ago.

The engineer made contact 10 minutes prior to arrival. Very useful. Clearly very competent at
what he was doing and left me very satisfied with the manner in which he just kept on going until the job was done.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Excellent service. A very friendly and efficient visit left me delighted with the work done in repairing my laptop. Will recommend to friends and family.

Mike Lippett-Wootton Wawen

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

My PC was brought back from the PC Pal workshop having the PSU replaced. Whilst there, the engineer noticed one of the fans, inside, had failed, which he replaced after making me aware of what he had found. I asked him to replace it.

Brilliant service, these guys cannot be faulted, keep up the good work.

5 out of 5 Stars

, Solihull - More than a year ago.

Problems solved quickly and efficiently. One happy daughter as a result.

4.75 out of 5 Stars

, Warwick - More than a year ago.

As always -- a speedy visit and a very thorough service.
I feel confident that my online security is checked and would (and do) recommend PC PAL to my friends. I wouldn't use anyone else.

5 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Excellent service, problem occurred this morning, engineer from PC Pal arrived just after midday. Diagnosed faulty power supply, as it is a non standard unit he has taken it away to source a PSU. Before leaving he copied across stuff I needed to a very old machine so I can carry on with my work.

I just cannot fault the service PC Pal provides, as an old network engineer ( I remember when 9600 bits per second was fast!) and dealt with the likes of IBM/ BT you guys are way out in front in terms of service.. Whatever you do in the future don't compromise your service, it gets 100 out of 100 from me. This is the second time I have called you over several years and service hasn't changed... Thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris gave us truly excellent service, performing a complicated sequence of operations that we could never have hoped to do for ourselves. Thank you indeed!

5 out of 5 Stars

, Solihull - More than a year ago.

Cannot fault service you provided, I have used you before and will use you again, would recommend you to anyone. Thank You David

5 out of 5 Stars

, Warwick - More than a year ago.

I have used PC Pal on a few occasions and always have felt that I have received very good service, advice and help. Problems have been rectified and I shall use them again in future. I would like to comment on Chris who explains things very clearly and is always friendly and professional. Thank you

4.75 out of 5 Stars

, Solihull - More than a year ago.

I purchased a computer from John Lewis who arranged for Chris to sett up. This computer was faulty and after 2 visits to John Lewis it was replaced. It was set up in store by John Lewis but it was badly set up and I had to return to the store. It was supposedly fixed but when I returned home it still had problems.These were partly resolved on the phone by John Lewis technical support.I was so frustrated I contacted P C PAL as I was confident any problems would be sorted quickly.

4 out of 5 Stars

, Alcester - More than a year ago.

Really good experience with engineer who spent about 1 1/2 hours sorting the problem
out and finally solved it.
Saved me hours and hours of stress.
Job well done . Thanks
Hugh Bromsgove

5 out of 5 Stars

, Bromsgrove - More than a year ago.

Very helpful young man An excellent service

5 out of 5 Stars

, Leamington Spa - More than a year ago.

everything went well engineer knew what he was doing an done it professionally.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Chris was very helpful to a computer beginner like me. He was able to retune my laptop making the work easy to understand. He was also very helpful in giving me a greater understanding of this new technology.

An excellent service which I would choose to use again if needed. Thank You very much.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Although the repair was not successful , I was very appreciate PC PAL / Engineer . They did give me useful advice .The staff was very nice and friendly . Definitely will ask again if problem occur.
9/10

4.5 out of 5 Stars

, Coventry - More than a year ago.

David was very friendly, helpful, knowledgeable and efficient. Thank you. I will certainly use your company again if I need any help.

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

Always excellent service from very professional engineers

5 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Leamington Spa - More than a year ago.

Yet again thanks to David the engineer from solihull. I would never have installed my new computer on my own. Susan Wolverhampton

4.75 out of 5 Stars

, Wolverhampton - More than a year ago.

Even if you think you know what you are doing, it would probably cheaper in the long run to call PC PAL

4.75 out of 5 Stars

, Warwick - More than a year ago.

Solved my initial problem, but when I came to use the machine next morning all the connecting cables to my printer had been left out and so I had to pull it all out to reconnect. Once I had done so I realised that my monitor was not working at all - this may have been due to the way the wiring had been pulled around and I am sure it has broken the connection to the back of the machine. So whilst the connection to the internet was solved I still have a problem. I will probably buy a new monitor, but I was not over-happy with the way the engineer left the machine.

4 out of 5 Stars

, Atherstone - More than a year ago.

Very pleasant and polite young man, also very efficiant

4.75 out of 5 Stars

, Coventry - More than a year ago.

Very pleasant young man, very effiiciant and helpful

4.75 out of 5 Stars

, Coventry - More than a year ago.

My laptop has been runing slow for some time
I was talking to DR.Rolands a lady in the flat below, who recommended you to me,she also had her laptop seen to at the same time.
David was very good in putting my laptop right the speed now is Excellent Thank you so much. Mrs L Wilson

5 out of 5 Stars

, Birmingham - More than a year ago.

Your Company came recommended and I would do the same. The Engineer was very good and very helpful.He was very polite and I am over the moon with the work he has carried out.
I would certainly use their services again

5 out of 5 Stars

, Birmingham - More than a year ago.

Had an excellent engineer -Dave. Installed a BT HUB, linked in three units plus phone. Then he got the wireless printer to link to all three computers - all within an hours work! Superb. I cannot fault the service and fully recommend them as a Company.

4.75 out of 5 Stars

, Bromsgrove - More than a year ago.

Chris was very helpful and managed to fix all the issues that I could throw at him on 2 machines and 1 printer!!

5 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Warwick - More than a year ago.

Response time was 48 hours instead of the usual same day due to Dave being on holiday. Both Dave and Chris are friendly, very helpful and obliging. They are able to reply to a layman's rather basic and sometimes confused questions with patience and in ways that the uninitiated can understand. I recommend PC PAL to all my friends and colleagues.

4.75 out of 5 Stars

, Solihull - More than a year ago.

The chap who came was friendly, and happy to chat and sorted me out.So no problem.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Chris has helped us on a number of occasions,and he is always very reliable, and explains everything clearly. Many thanks, Mrs B Green

5 out of 5 Stars

, Solihull - More than a year ago.

Chris and Dave were most helpful in assisting me to choose and install a new PC to replace my 10 year old Dell with Windows XP.

5 out of 5 Stars

, Coventry - More than a year ago.

5 out of 5 Stars

, Warwick - More than a year ago.

5 out of 5 Stars

, Warwick - More than a year ago.

I have necessarily called for help on three occasions,both from David and Chris. They spent considerable time ensuring that I understood the problems. Their response was practically immediate and I will have no hesitation in recommending their company to many other persons with computers.
Thank you, Chris & David.
John Shayler

5 out of 5 Stars

, Solihull - More than a year ago.

I was very impreswsed with the thoroughness of the engineer's work,and keenness to sort the problem keeping me infoirmed at every stage. He went to collect a new screen and called me from the 'shop' informing me that the replacxement did work after 2 tests and checking I definitely wanred to go ahead. I was made completely aware of the cost of the job at each juncture and after nearly hours work, the problem was solved. I felt the cost was well worth it asnd very reasonable. many thanks.

5 out of 5 Stars

, Coventry - More than a year ago.

4 out of 5 Stars

, Coventry - More than a year ago.

I am very pleased with the service I received. I had a new laptop from necessity rather than choice and was not looking forward to having to get used to a new machine and a new system, having heard dire things about Windows 8.1! However the engineer talked me through everything and I am confident I shall adapt to things very well. Many thanks.

5 out of 5 Stars

, Solihull - More than a year ago.

We were very concerned, having been "hacked" for the first time. David quickly repaired the damage, and reassured us, with advice on how to to avoid a repetition.

5 out of 5 Stars

, Warwick - More than a year ago.

I found PC PAL to be an effective and efficient sevice. Chris was very friendly and and explained each step of the diagnostic process in terms that were understandable. He was very competent and retrieved all my files!
Thank you Chris. I have no hestitation in recommending PC PAL. Carole

5 out of 5 Stars

, Solihull - More than a year ago.

Your engineer Caiied me 10 mins before arrival,then did a first class job in less than an hour my PC was fixed and he answered any questions i asked with knowledge and professionialism,as i stated to him at the visit it is very reassurng to be able to call on expert advice at short notice,this was the third time i have used your company and cannot fault your services

4.75 out of 5 Stars

, Birmingham - More than a year ago.

What a fantastic service, friendly, patient, helpful and went that "extra mile". I have every confidence in them and will recommend them to anyone and everyone I know who needs help with their pc. absolutely brilliant and did not confuse me with a lot of techno_ jargon either.

5 out of 5 Stars

, Solihull - More than a year ago.

computer problems? PC Pal is the first name to come to mind

4.75 out of 5 Stars

, Warwick - More than a year ago.

David has been a great help to me and I value his advice and expertese.

4.25 out of 5 Stars

, Warwick - More than a year ago.

Excellent service from Chris as usual - solved everything I needed and is always so helpful with advice and progression on new equipment. Fab job! - thanks Rita

4.75 out of 5 Stars

, Birmingham - More than a year ago.

David Allen resolved the problems with my mac in excellent and efficient manner. I was impressed and will now come to PCPAL for resolution of any further problems.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Prompt and efficient friendly service. Completely satisfied would recommend you every time.

5 out of 5 Stars

, Birmingham - More than a year ago.

Very good service. Chris sorted my problem quickly and efficiently and explained everything. Thanks.Ken

5 out of 5 Stars

, Leamington Spa - More than a year ago.

The response time of 2 hours was impressive. The engineer was helpful not only because the problem was solved but gave explanations and helpful tips.

5 out of 5 Stars

, Coventry - More than a year ago.

5 out of 5 Stars

, Evesham - More than a year ago.

Dave answered all questions raised with a full explanation in a language we could understand.Visit was not rushed . Will definitely contact when time to change machine THANKYOU?

5 out of 5 Stars

, Solihull - More than a year ago.

David slowly explained where my problems were and led me through what he needed to do and what I needed to do if I had any reacurance. At last a computer technician I could understand. thankyou.

5 out of 5 Stars

, Wolverhampton - More than a year ago.

Very helpful engineer who new his stuff advice given freely and appreciated. Would recommend your company.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Chris has brought me up to date with a computer that is reassuringly familiar, a huge relief!

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

Chris seems very knowledgeable on all aspects I asked about, I was very happy with the service he provided and his attitude was impeccable, thanks Gary

5 out of 5 Stars

, Bedworth - More than a year ago.

Thank you for soughting the problems I had, I am now able to do more on my Lap Top. I will pass your phone number on to friends and family as you are always friendly and helpfull, and its also nice that you ring to let me know you are on your way to me, its a pity other companys don t do the same

4 out of 5 Stars

, Birmingham - More than a year ago.

This was an excellent service. David Allen wasp very professional, friendly and most helpful. He is a credit to the company. The problem was fixed to my satisfaction and would not hesitate to use the company again.

Terry Reeves

5 out of 5 Stars

, Coventry - More than a year ago.

David was very prompt, extremely polite and very knowledgeable. He answered all of my questions and took great care to ensure that I understood what he had done and how I was to use the computer in an efficient and easy manner.
I am very grateful for the time he spent with me. The service he gave was first class.

5 out of 5 Stars

, Solihull - More than a year ago.

David was extremely helpful in solving a problem we had had with hacking. He updated our systems and installed more secure software.
As a result of David's visit we would certainly use PC Pal again in the future

4.75 out of 5 Stars

, Solihull - More than a year ago.

Good improvement in performance and speed in accessing email

4.5 out of 5 Stars

, Birmingham - More than a year ago.

Chris has recently provided me with very helpful basic advice to enable me to update my PC from Windows XP Windows 8.1
He has today installed the new equipment (the day after I had notified him that I had purchased it) and I am delighted with the way in which he undertook the work. I will certainly call upon him for support in the future

5 out of 5 Stars

, Solihull - More than a year ago.

Chris is always calm, cheerful & patient & try's always to give helpful advice

4.25 out of 5 Stars

, Solihull - More than a year ago.

Chris provided a friendly and a expert service. The PC was up and running in quick time.Very pleased.Highly recommended!!!Many thanks:)

5 out of 5 Stars

, Coventry - More than a year ago.

I sent an e-mail late on Thurs 6th Feb and did not receive a reply until the early evening of Mon 10th Feb; I would have liked a quicker response time as you have a 7-day helpline with the e-mail written underneath it on your receipts.

Everything else excellent!

4.25 out of 5 Stars

, Birmingham - More than a year ago.

Not the most difficult of jobs but it was done quickly and professionally, with David taking the trouble to explain what he was doing at each stage. A job very well done.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris explained the reasons for my problem in language I could understand and sorted it out promptly. I would recommend PCPAL to any of my freinds in need.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Happy with the prompt service

4.75 out of 5 Stars

, Solihull - More than a year ago.

This was a difficult and somewhat unusual password problem. Chris handled the situation expertly and restored my computer to perfection. I am very pleased with the service provided.

5 out of 5 Stars

, Solihull - More than a year ago.

Booking the engineer could not have been more straightforward. The engineer confirmed the time of visit, and arrived on time. We will certainly use PC Pal again, and recommend it to others

5 out of 5 Stars

, Birmingham - More than a year ago.

What an excellent service, from the polite and proficient person who answered the phone, to the engineer who fixed the computer. I will be telling my friends and family to use you - and the cost was veryr easonable adn afordable. All excellent. Well done.

5 out of 5 Stars

, Coventry - More than a year ago.

David was competent, knowledgable and friendly as usual.

4.75 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Arrived within five mintes of expected time, asked appropriate questions, not only dealt with problems but left computer running even more smootly

4.25 out of 5 Stars

, Leamington Spa - More than a year ago.

Very helpful

5 out of 5 Stars

, Solihull - More than a year ago.

Very prompt call out. I wasn't expecting same day and was really pleased that an engineer called within a couple of hours of my call. He was very efficient and found the fault was with the router. He had one available for me to buy at a competitive price but wasn't pushy. All completed within the hour. I would use this company again, very impressed. Thank you.

4.75 out of 5 Stars

, Warwick - More than a year ago.

Chris was well briefed, understood the issues and completed the work in good time.Also he was happy to explain what he was doing and passed on some useful tips. Cerainly worth recommending PCPal to my colleagues locally.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

4 out of 5 Stars

, Birmingham - More than a year ago.

we found your engineer David to be extremely helpful and the service was excellent. Many Thanks. P Hayden.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Warwick - More than a year ago.

Restored my confidence after email hacking and most important my address book
Very successful

5 out of 5 Stars

, Solihull - More than a year ago.

As an elderly lady who knows nothing about the upkeep of a computer, I was given avice in a manner suitable for the knowlwedge i was able to understand.

4.25 out of 5 Stars

, Birmingham - More than a year ago.

Amazing service,very friendly helpful guy,would definetely reccomend your company to others

4.75 out of 5 Stars

, Redditch - More than a year ago.

Chris Gauden has visited me at least three times over recent years and to date has fixed whatever software or hardware faults my PC had. His relaxed and friendly manner is reassuring and I have no hesitation in recommending his obvious technical expertise to my family and friends.

4.5 out of 5 Stars

, Solihull - More than a year ago.

PC Pal is a excellent way to way to sort and fix your computer from the comfort of your own home. I would recommend it to anyone...

4.75 out of 5 Stars

, Coventry - More than a year ago.

Chris has rescued me from considerable difficulties in setting up a new computer with Windows 8 and dealing with a major virus problem. I now have my old computer linked to the new one which is proving to be a great advantage.
He has been able to satisfy all my requirements and inspires great confidence.

4.5 out of 5 Stars

, Warwick - More than a year ago.

Chris is invariably courteous , anxious to help, and hugely competent. I value his service and advice greatly .
Maurice Cutler

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Bedworth - More than a year ago.

The engineer was helpful and explained what and why he was adding extras to the laptop.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Impressed, as always, with quality of service and friendly, informative attention. Thank you.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Excellent and straight through to the heart of the problem which has been resolved.

4.75 out of 5 Stars

, Solihull - More than a year ago.

We have used PAL for some time now and rate your Representatives as first class.We would not look for any other company.

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

Great service. I looked around for a company with good reviews because I was a bit nervous about handing my ipad over for a screen repair. It was picked up, replaced and returned to my door same day and the work was first rate.

I am very happy, will use you again and would recommend pcpal to anyone with computer issues.

Thanks

Andy

5 out of 5 Stars

, Coventry - More than a year ago.

As always Chris was wonderful. His IT knowledge is superb and he could not be more customer friendly. In fact my wife and I look on him as a friend and we have already decided to make an appointment in a couple of weeks time for Chris to give us further tutorials. He makes us feel so comfortable and happy. What more can I say.?

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Warwick - More than a year ago.

Normal first class service

5 out of 5 Stars

, Warwick - More than a year ago.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

Very speedy, very efficient! Thankyou.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Excellent Service as always. Totally trustworthy

5 out of 5 Stars

, Oldbury - More than a year ago.

PC Pal's engineer David was friendly professional,did all he could to get my machine working and to find the fault,terrific srvice,
Thankyou PC Pal.

5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

I found the company on Google and have to say was amazed at the speed, efficiency and friendliness of the company and Chris the engineer,
I will have no hesitation using the company again and recommending PC Pal to my connections

5 out of 5 Stars

, Birmingham - More than a year ago.

could not find anything wrong with the engineer

5 out of 5 Stars

, Leamington Spa - More than a year ago.

David is very good at getting the best out of some rather out-dated equipment. Patiently explains what he is doing and fills me with confidence that I might stretch a few more months (years ?)out of my PC

10/10 Have a good Christmas

5 out of 5 Stars

, Solihull - More than a year ago.

Being very green with technology,any problems caused me no end of anxiety.Then i discovered PC PAL.After visits from Chris and David,i have no further worries. Just pick up the phone and the response is fast and very reliable.I dont think i have dealt with two more pleasant and knowledgable young men. Your company is exceptional.T Cassels.Coventry

5 out of 5 Stars

, Coventry - More than a year ago.

Chris was very efficient and helpful in explaining things to me (I am not very technical!)
He gave me advice on the new desktop to buy and I will be asking him to do the same with a new laptop and set it up for me in the New Year
I will definitely recommend your services
I came to you through a recommendation from a friend whose PC Dave had fixed

Thank you PC Pals

5 out of 5 Stars

, Coventry - More than a year ago.

A great help with the transfer of all data from one computer to another as well as sorting out one or two difficulties on my part!!!. An excellent ambassador for the company

5 out of 5 Stars

, Solihull - More than a year ago.

Chris came as appointed, listened to my comments and carried out all the remedial work requested on my PC my wifes iPad and laptop. He gave advice about the PC and our router. My wife and I were fully satisfied with his work.
Thank you Chris. David G.

4.75 out of 5 Stars

, Solihull - More than a year ago.

As always the PC Pal engineers are friendly and knowledgeable. They never make me feel foolish if there is something basic I should know, but don't. And they never leave until I am completely satisfied that the problem is sorted.
They are absolutely the best engineers I have come across.

4.75 out of 5 Stars

, Solihull - More than a year ago.

From phone call same day service with solution/repair all within an hour.
Very pleased.
Clive & Jo Ollerton

5 out of 5 Stars

, Hinckley - More than a year ago.

I have used PCPAL for some years now and have always had 1st class service from them.

5 out of 5 Stars

, Solihull - More than a year ago.

I was really pleased with my experience from Chris the engineer he knew what he was doing and got the job done safely

5 out of 5 Stars

, Coventry - More than a year ago.

Have used PC PAL on previous occasions.
Have found their service to be prompt, professional, honest and good value for money.

5 out of 5 Stars

, Solihull - More than a year ago.

David Allen was our engineer on this occasion - he was very helpful and answered all our questions in simple terms so that we could understand (we're not very computer literate!). He set-up our new laptop, and when he was ready to leave we felt able to at least make a start. He has a very pleasant disposition. We would recommend both David and Chris, who has helped us previously.

5 out of 5 Stars

, Solihull - More than a year ago.

The visit was excellent. The engineer was polite, clean and tidy. He worked well and quickly. Answering my questions. I would be pleased to recommend PC Pal to anyone would needs an engineer.

A.J.Herbert.

5 out of 5 Stars

, Birmingham - More than a year ago.

I was happy with the response time and service but disappointed that the data could not be saved as the disk error warning had only just appeared on the previous day and I was still able to access my PC and data up to the time of the engineers arrival on site. The hardware was quickly replaced and the O/S and Software re-loaded so that the PC was soon operational again.

4.5 out of 5 Stars

, Solihull - More than a year ago.

although some might find expensive ,but it is a home visit and the help and advice in setting up laptop will save money in long run , will use again.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Always excellent service

5 out of 5 Stars

, Solihull - More than a year ago.

A fast & efficient service - Chris Gordon was very professional and customer focussed.

4.75 out of 5 Stars

, Solihull - More than a year ago.

A fast & efficient service - Chris Gordon was very professional and customer focussed.

4.75 out of 5 Stars

, Solihull - More than a year ago.

The engineer, Chris, was very professional and polite. He described and explained all he was doing in an easy and understandable manner. He fixed my problem for me. I would recommend PC PAL to others.

4.75 out of 5 Stars

, Warwick - More than a year ago.

David, the engineer phoned me 15 minutes before arrival, which was prompt. 5 minutes spent explaining problems (my insistence, not his.)
Got on with jobs in thoroughly professional manner and we discussed, in some detail. what was being done. Worked at it non-stop and turned a disaster into a great success. I would thoroughly recommend David, a good ambassador for the Company.

4.5 out of 5 Stars

, Birmingham - More than a year ago.

there is not much to say everyone ok

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Good service, no complaints, will use again

4.5 out of 5 Stars

, Solihull - More than a year ago.

Wonderful service. Wont hesitate to recommend your company.

5 out of 5 Stars

, Solihull - More than a year ago.

Service, as usual, quite excellent.

5 out of 5 Stars

, Warwick - More than a year ago.

I would absolutely recommend Pc Pal as they are quick to respond to phone calls, emails and home visits!!! laptop screen was damaged and they where out the next day to fix this. GREAT WORK!!!

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Chris arrived and got down to work immediately, rectifying the problem and giving advice. Totally satisfied!

5 out of 5 Stars

, Solihull - More than a year ago.

Jeff quickly diagnosed the problem and after
a few setbacks minor, got the system running AOK

4 out of 5 Stars

, Newport - More than a year ago.

I had internet connection problems and had tried to deal with these through Bt but without success. David was extremely helpful to me (a 67 year old whose expertise in computers borders on non existent). He spoke to Plus.net and sorted out the problem for me. I would thoroughly recommend use of PC PAL services.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Very good service and computer going within an hour. Would recommend.

4 out of 5 Stars

, Coventry - More than a year ago.

Good advice and happy to help with what I'm sure are easy questions and issues 🙂

4.75 out of 5 Stars

, Solihull - More than a year ago.

First class service

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

A third visit from David and all problems resolved.

4.75 out of 5 Stars

, Solihull - More than a year ago.

As always David's help was first class

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

In a word - absolutely fabulous! Why did I wait so long to upgrade my system - done in a flash - with the added knowledge that you have back up there if ever you need it! Great Job!

5 out of 5 Stars

, Birmingham - More than a year ago.

Although attendance was later than foretold Dave explained overrun of previous jobs. He was very friendly and professional. He explained all the steps he needed to complete to repair my computer.He completed each task then said what he would do next. My computer now is as it was when it came out of the box 6 years ago so many many thanks. If you want a job done well call PC PAL.

4.5 out of 5 Stars

, Redditch - More than a year ago.

Dave was very obliging and helpful and answered every question I asked him regarding my computer.

5 out of 5 Stars

, Coventry - More than a year ago.

I think it would be impossible for anyone to improve on the service I received from David this afternoon.Discussed fully the steps he had taken to remedy my problem in simple language that even I could understand! A very likeable young man who is also highly knowledgeable. Would not hesitate to reccomend his services to any of my friends if in computer trouble.

5 out of 5 Stars

, Solihull - More than a year ago.

Very pleased at speedy response to my call. Problem solved! Thank you.

5 out of 5 Stars

, Birmingham - More than a year ago.

Used PC Pal twice now and are very pleased with the excellent service.
Thank you.

Regards Doug Lewis

Your engineer Chris from Coventry is first class.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

5 out of 5 Stars

, Warwick - More than a year ago.

David was very helpful in sorting out my problems.
David has been to my house several times before and I have always found him very knowledgeable,courteous and friendly.

4.75 out of 5 Stars

, Solihull - More than a year ago.

I have used PC PAL several times and they do an excellent job. I am completely satisfied and can highly recommend their service. I will certainly use them again in future. John Gibb

5 out of 5 Stars

, Leamington Spa - More than a year ago.

I called first thing this morning with a fairly critical and urgent issue, David arrived exactly on time and resolved the problem within a couple of hours (and did something additional to this original problem as well). Overall very pleased, will definitely use them again.

4.75 out of 5 Stars

, Birmingham - More than a year ago.

David was very helpful and set up my new laptop as requested and managed to retrieve data from my old laptop and update onto my new one.
Will not hesitate to contact you again if I have any problems

4.5 out of 5 Stars

, Solihull - More than a year ago.

My wife and i are pensioners and are very unfamiliar with modern technology.When our computer went awry, we feared the worst.Your engineer David Allen arrived and was superb.He quickly and efficiently diagnosed and fixed the problem..David also checked over my laptop and advised us about your service for the future.Overall an excellent service.David is to be congratulated.

5 out of 5 Stars

, Coventry - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

"PC Pal is indeed a friend in need"

As always a first class service when needed for relative amateurs in computing like myself. There is always a great sense of security when around and relief when the apparent extremely difficult problem is solved with apparent ease by the person who arrives.

5 out of 5 Stars

, Solihull - More than a year ago.

Computer saved from having to be restored to factory settings. Hints and tips given for improved computer performance.

5 out of 5 Stars

, Solihull - More than a year ago.

It was Chris who called. His visit was less than 4 hours after my telephone call. He solved the problem very quickly, which shows his expertise and skill. Whenever we have used your services we have had the same experience - calm, yet with superb efficiency.

5 out of 5 Stars

, Solihull - More than a year ago.

Very pleased with engineer and will recommend to friends.Thank you.

4.75 out of 5 Stars

, Coventry - More than a year ago.

The (external) problem was identified quickly and thoroughly. Thank you

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Very helpful & quick service. Will definitely use you again!

5 out of 5 Stars

, Coventry - More than a year ago.

Excellent service from Chris at Solihull PC Pal each time, very professional and helpful. I have been using PC for some years, and no longer shop around as to me, they represent peace of mind

4.75 out of 5 Stars

, Solihull - More than a year ago.

Excellent service from Chris at Solihull PC Pal each time, very professional and helpful. I have been using PC for some years, and no longer shop around as to me, they represent peace of mind

4.75 out of 5 Stars

, Solihull - More than a year ago.

A very good, high quality service. David is also a good instructor. I would certainly recommend you for any PC problems.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris arrived when expected and was a real life saver. He solved all my problems, let me know what the causes were and was absolutely first class. Definitely the 4th Emergency Service for me, and someone who I can recommend to all.

I've used PC-Pal before and will continue to do so as they deliver on their promises and are great value for money.

A very, very satisfied customer

Thank you
Colin Barrows (Solihull, West Midlands).

5 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

The service used for the initial answering of my first call was poor. This is clearly an outside agency who do you no favours. He was curt and unhelpful, insisting that all he could do was log the call and get someone to ring back. The engineer himself was truly excellent and very, very helpful to me.

4.5 out of 5 Stars

, Warwick - More than a year ago.

Thank you for getting my backup working properly. Very efficient and friendly. Would recommend this service to anyone else with a computer problem

5 out of 5 Stars

, Birmingham - More than a year ago.

I was very impressed with the friendliness of your receptionist and Dave Allen was as friendly, polite, helpful and courteous as he was on the previous occasion four years ago.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Absolutely fantastic service! Thank you

5 out of 5 Stars

, Oldbury - More than a year ago.

Highly competent, smard and friendly and did not waste time

4.75 out of 5 Stars

, Warwick - More than a year ago.

5 out of 5 Stars

, Coventry - More than a year ago.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I've had the pleasure of being PC PAL's first ever employee a few years ago, so when it came to my mum's laptop playing up, I knew exactly who to call.

Since I was not able to fix the laptop myself due to commitments that day and needed to travel south, I needed someone local and trustworthy who could fix my mum's laptop in Hall Green.

I was able to drop off the machine to the Solihull office and Chris had it fixed in 1 hour. My mum was pleased to have it back!

Thank you very much PC PAL!

5 out of 5 Stars

, Birmingham - More than a year ago.

I was very worried when a virus attacked my PC rendering it impossible to use.
My first port of call was BT as they provide my broadband but after a 2 hours call they could not fix the problem.
I rang PC PAL they could come out the same day and fixed not only the virus problem but cleaned my PC and installed security software in a hour.
I am delighted with their service and would thoroughly recommend them to my friends.
Thank you David from PC PAL

5 out of 5 Stars

, Solihull - More than a year ago.

I did not expect a same day response. David was courteous and competed, and not only resolved my PC problems, but also improved the performance of the computer itself. Money well spent. Thanks

5 out of 5 Stars

, Warwick - More than a year ago.

The engineer who attended was excellent, called before he came, was on time dealt with all my problems to my satisfaction. I Would happily use this service again.

5 out of 5 Stars

, Birmingham - More than a year ago.

I have used PC Pals in work previously, and always been very happy with the service. I have set up my own company now, and needed to do some IT set up work, sync my devices, transfer information etc, and felt very comfortable calling PC Pals. Chris was excellent, not only did he fix lots of little glitches, he gave me lots of tips for using my mac - really friendly and enthusiastic, absolutely fantastic service, and all for less than £100!! very delighted customer - thank you! will be tweeting about PC pals, and recommending them as always!

4.75 out of 5 Stars

, Warwick - More than a year ago.

Thank you, prompt, polite and pleasant, good customer service

4.5 out of 5 Stars

, Warwick - More than a year ago.

Chris Gouden has now visited me twice to sort out a problem with my PC. The first was a problem with access to my on-line banking which had got a virus. The second an almost total loss of my Picassa folders from 94 to 10 which covered the years from 2003 to the current time of my grandchildren growing up.
Having been a key boarder all my working life I found him very efficient, friendly and reassuring while he solved the problem and returned my sanity. He is a treasure.
sincerely Joan Allison

4.5 out of 5 Stars

, Solihull - More than a year ago.

Second time I have used you and would thoroughly recommend to anyone

5 out of 5 Stars

, Solihull - More than a year ago.

I HAVE ALWAYS USED PC PAL AND FIND THEIR ENGINEERS ALWAYS ON TIME AND DO A GOOD JOB. I WOULD AlWAYS RECOMMEND THEM.

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent service. Dave was very friendly and helpful and kept me well informed and resolved my issue completely. I would definitely use again and recommend to friends and family. Thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

My PC security software had expired and needed updating. Chris came round installed new software. Great friendly service, great knowledge/experience and extremely helpful.

I would have no hesitation in recommending PC PAL to friends and colleagues.

5 out of 5 Stars

, Solihull - More than a year ago.

I am extremely satisfied with the quality of work carried out by your PC engineer(?) and also by the friendly attitude during the process.He was happy to explain anything i asked about and of course completed the work within a reasonable time.Many thanks ,i am glad that i called on your services .
B. R. Cooke

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

4 out of 5 Stars

, Birmingham - More than a year ago.

Chris saved me from buying a new computer,and deserves a huge pat on the back.I will recommend PC PAL every time,many thanks.
Regards Clive

5 out of 5 Stars

, Birmingham - More than a year ago.

Very efficient and friendly. Explained everything to me in a way I could understand as I am not very computer literate Thank you

4.75 out of 5 Stars

, Birmingham - More than a year ago.

A great experience, Chris was pleasant and fixed the problem quickly and was in all ways helpful. I would ask for him again, if needed.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

As always Chris from PCPal Solihull dealt with my problems. I needed help with installing a new eprint printer. Chris is absolutely magnificent and I look on him as a real friend. What would I do without Chris and PCPal.

5 out of 5 Stars

, Solihull - More than a year ago.

David could not have given a better service
he was very patient and understanding with
the mess currys had made with this computer,
this is the second time David has been to repair our computer I shall continue to use this company and I would recommend it to others

5 out of 5 Stars

, Warwick - More than a year ago.

Very pleased with the service and advice David Allen gave. Will willing recommend the company to friends.

5 out of 5 Stars

, Solihull - More than a year ago.

Complete reassurance in Dave and the work that he undertook. I am most gratefull and will have no hesitation in recommending him.

5 out of 5 Stars

, Solihull - More than a year ago.

Thank you to PC PAL for sorting out the problem with my computer.

I found the telephone staff were very polite and helpful and the actual service very professional.

Should I require advice or assistance in the
future PC PAL will be my first call

A satisfied customer.

4.5 out of 5 Stars

, Birmingham - More than a year ago.

having problems for some time and have used other computer repair companys in the past without success.pc pal was recommeded to me by a friend who was very happy with the service he received, so i decided to give them a go.the engineer was very professional and also very friendly and explained everything he was doing and why.at long last my pc is working the way i want it to.i will definitely recomend pc pal to my friends.cheers.des f.

5 out of 5 Stars

, Solihull - More than a year ago.

I have used your service several times and High recommend as it very efficient and professionaly carried out. No doubt IF I require your service I will used it again.

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Great help and advice

5 out of 5 Stars

, Solihull - More than a year ago.

David Allen was extremely knowledgeable and helpful, explaining everything to me in simple terms. Will certainly use David and
PCPAL again.
Thank you
Alan Bailey

5 out of 5 Stars

, Solihull - More than a year ago.

went that bit further very helpfull

4.75 out of 5 Stars

, Warwick - More than a year ago.

David was extremely polite and professional and very approachable. Excellent, prompt service

4.5 out of 5 Stars

, Solihull - More than a year ago.

4.25 out of 5 Stars

, Coventry - More than a year ago.

Being a pensioner & having little knowledge of computers, I was very pleased with the expertise shown by Chris in sorting my problem & his patience in explaining to me the answers to a few other questions I asked of him.

4 out of 5 Stars

, Solihull - More than a year ago.

It as Chris Gauden who visited me as usual. As always his friendly, dedicated, professional service was superb in every way. I cannot speak too highly of Chris. He has a wonderful IT knowledge.

5 out of 5 Stars

, Solihull - More than a year ago.

Immediate & professional response to enquiry. Fully satisfied requirement & gave advise on other points raised.

4.75 out of 5 Stars

, Solihull - More than a year ago.

I have used your Company many times in the past and found you to be very efficient in every way.

5 out of 5 Stars

, Warwick - More than a year ago.

What I liked most was that Chris (Gauden) telephoned before the call to advise when he would arrive , was knowledgeable and friendly and also provided helpful advice on some minor issues. Lap top feels like new now!

5 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden gave me an accurate E.T.A. I'm IT ignorant and he showed patience in dealing with what he might have thought as the obvious. I hope that quality of service is good but how can I tell? This is the third time he has dealt with my computers over a period of time and would be pleased to see him again but hopefully in the far distant future!

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

A particularly good service, quietly professional and friendly. Would always recommend.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Same day service, provided choice of two appointment slots. Engineer arrived on time and phoned to confirm his approx arrival time. When on site he was friendly and efficient, explained jargon and willing to answer any questions.

4 out of 5 Stars

, Solihull - More than a year ago.

Friendly, understanding and efficient service

5 out of 5 Stars

, Solihull - More than a year ago.

It was Chris that visited actually (Warwick area)and it took him a while to solve the problem but much to my relief he did. When told the cost on the phone I was a bit reluctant but am glad I went ahead. (Am on a state pension)

4.5 out of 5 Stars

, Coventry - More than a year ago.

As ever a friendly and reliable service.

5 out of 5 Stars

, Warwick - More than a year ago.

Very prompt & efficient service by Chris. He also explained why our problems occurred.

5 out of 5 Stars

, Solihull - More than a year ago.

Having used PC PAL with my previous computer, I had every confidence in booking them to sort out the problem with my present one. All was sorted and explained and I am so thankful to get my computer back. Many thanks.

4.75 out of 5 Stars

, Solihull - More than a year ago.

They talk a language I can understand and not just technical - very user friendly for the non-technical user

5 out of 5 Stars

, Solihull - More than a year ago.

Dave was very helpful and explained everything he did. The computer is running much faster now and is trouble free. Will definately use PC Pal again and recommend to others.

5 out of 5 Stars

, Warwick - More than a year ago.

The engineer was very knowledgeable and took time to explain what he was doing.
Great value for money and peace of mind in knowing who to call out, should I have any problems in the future.
I will certainly use PC PAL again.

5 out of 5 Stars

, Solihull - More than a year ago.

Grateful thinks from an absolute idiot when it comes to lap tops. It's working!!!!

Jill

5 out of 5 Stars

, Solihull - More than a year ago.

Again, PCPal, and on this occasion David, have proved absolutely reliable, reassuring and efficient. I really cannot fault them. I always recommend them to friends and in fact anyone who seems to have a problem with their computer.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Chris came and sorted out my problem he was most courteous informing and I would recommend him every time. So much so I am having an updated computer in a few months and look forward to seeing him again.

4.75 out of 5 Stars

, Solihull - More than a year ago.

David was very quick to not only identity and explain problem, very efficient at remediation.

Gave further advice

5 out of 5 Stars

, Solihull - More than a year ago.

Dave the engineer, patiently went through everything in everyday words to me,as i am hopeless with computer jargon. He didnt rush, and although I paid for the time he was here until all up and running properly. I have used them a few times and will no doubt again.

4.75 out of 5 Stars

, Solihull - More than a year ago.

As usual David was extremely polite, patient and professional, he explained in detail everything he was doing as he endeavoured to resolve my PC problem, he went to great depths to complete the operation to my satisfaction and succeeded, in my estimation he is indeed a great asset to PC PAL

5 out of 5 Stars

, Solihull - More than a year ago.

Checked asnd reassured and left fit and well.

5 out of 5 Stars

, Solihull - More than a year ago.

The engineer was very tenacious and thorough. I was extremely pleased with the outcome.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris was prompt in arrival and quickly diagnosed my problem. He explained the steps he was taking to remedy the problem in plain language rather than tech-talk as I explained I was still a novice.

5 out of 5 Stars

, Solihull - More than a year ago.

First experience. Very quick, competent, extremely polite. Nothing was too much trouble. Very helpful and will certainly use again. Obtained three quotes, this was not the cheapest, but by far the most professional.

Excellent experience.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden came within 4 hours of the call and appears to have resolved a longstanding problem of intermittency of connection to Broadband. He also removed unwanted software. Very satisfactory support and advice.

5 out of 5 Stars

, Solihull - More than a year ago.

chris was prompt VERY knowledgible and exceptionaly helpful. he repaired the problem with my P.C. and installed a new firewall. very satisfied and will inform all my friends about your company.

5 out of 5 Stars

, Birmingham - More than a year ago.

chris rang about 20 mins before to say he was on his way was polite and helpful and fixed my laptop many thanks would recommend pc pal any time thanks again

5 out of 5 Stars

, Birmingham - More than a year ago.

A big thank you to Chris for sorting out my troublesome document. The manuscript has now gone through correctly and been accepted at the other end (likewise the cover, which I thought was also going to be a problem!) Without the help of PC PAL I would still be floundering, not knowing my Word from my Works.

5 out of 5 Stars

, Solihull - More than a year ago.

Chris was most professional & rectifyed the problem satisfactorily. I would recommend PC PAL to anyone having problems with their computer

4.5 out of 5 Stars

, Sutton Coldfield - More than a year ago.

your engineer is better than better he always has time to make sure that the customer comes first,

regards w j p

5 out of 5 Stars

, Birmingham - More than a year ago.

I have always found you very reliable and a big thank you to Chris who has always sorted out my problems.

5 out of 5 Stars

, Coventry - More than a year ago.

Chris Gauden has helped us before and was this time very effective and pleasant.
My wife and I are torally satisfied with his work. David G.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Chris was extremely professional and helpful. He had a caring and jovial disposition. I felt comfortable with him being in my home. If I have any other problems with my computer, I would not hesitate to call you. Highly recommended - thank you very much!

5 out of 5 Stars

, Coventry - More than a year ago.

Dsvid visited me three years ago when
I moved from Cumbria - no broadband there at the time. He was very helpful then to get me connected here in Stratford. Todays visit was of the same high quality - dealt with all the problems I had in trying to transfer from an old (very) laptop to a new one. He connected my new digital camera & Mobile and showed me how to access them in future.

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

As usual, Chris arrived on time, did an excellent job. No fuss or exaggerating of problems. PC Pal are the tops in my opinion.

5 out of 5 Stars

, Solihull - More than a year ago.

Engineer arrived well within the agreed time slot for the visit. He was able to sort out the problem we had relative to a new camera/new type of memory card and transfer of photos to the computer - also gave a short demonstration on how we should use this facility. He was very pleasant and knowledgeable. Thank you.

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent job. Well worth the money. Thanks, Chris!!

5 out of 5 Stars

, Solihull - More than a year ago.

He was very thorough and nothing was too much trouble. Excellent service.

5 out of 5 Stars

, Coventry - More than a year ago.

Chris gave my computer a good spring clean,getting rid of unwanted files, curing a few faults, upgrading the system and showing me how to scan items and email them, all within one hour. Much appreciated.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Many thanks for all your help. An excellent service.

4.5 out of 5 Stars

, Solihull - More than a year ago.

I have used PCPal many times over the past 8 years. They have always provided an excellent service.

5 out of 5 Stars

, Solihull - More than a year ago.

This is the 3rd time I've called on PC Pal for help with computer problems : each time, their service has been excellent in all aspects. I have recommended them to several people who have reported the same. As someone who is not computer savvy, I thank you !

5 out of 5 Stars

, Birmingham - More than a year ago.

Very pleased with your service. Despite the initial confusion concerning the booking time and date, when this was identified an apology was given plus a small fincancial discount to compensate for inconvenience suffered.
Chris arrived promptly at the revised time and dealt with the problems efficiently and in a courteous manner.
I will be in touch again for advice when I decide to upgrade my system.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Efficient professional advice.

4.25 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Very knowledgeable engineer who did not try to blind with science. Thorough and helpful.

4.75 out of 5 Stars

, Solihull - More than a year ago.

Very fast (within 2 hours of my initial call)service. Friendly professional engineer. Problem resolved.

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Solihull - More than a year ago.

As ever a first class service with prompt attendance. Suffice to say I have used them continuously as well as referering them to friends

5 out of 5 Stars

, Solihull - More than a year ago.

David was extremely helpful and got the repair done asap.

5 out of 5 Stars

, Coventry - More than a year ago.

Had a scam virus blocking my computer, could not get rid of it, The engineer reset the computer with no trouble at all, computer now runs very much better now...even from when i bought the thing !, so well done to you. Would i use your services again, "there's no one else to go to" ! !.

Paul.

5 out of 5 Stars

, Birmingham - More than a year ago.

This is the second time I have used PC PAL's services and on both occasions I have been more than satisfied. The young man who has visited me on both occasions is very pleasant and friendly and does not make me feel like an idiot (I can work my laptop but do not profess to know how it works) and I do not feel that he is filling in time just to charge more money which many companies do especially if they realise you are a bit green.

4.5 out of 5 Stars

, Southam - More than a year ago.

very pleased with service after findind my pc had been attacked.i will contact you again if I experience any further problems. thank you very much. colin.

4.25 out of 5 Stars

, Leamington Spa - More than a year ago.

A wonderful experience. Thank you Dave for coming to my house today to help fix my corrupted laptop - your service and friendliness is truly second to none:-)

5 out of 5 Stars

, Lichfield - More than a year ago.

Prompt, efficient,friendly as always

5 out of 5 Stars

, Warwick - More than a year ago.

Superb service, helpful advice and reasonable charges. Will recommend and use again.

5 out of 5 Stars

, Atherstone - More than a year ago.

We found David very approachable & conscientious.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden, as always, gave me excellent and friendly service.

I would not hesitate to recommend Chris and PC Pal generally to anyone.

5 out of 5 Stars

, Solihull - More than a year ago.

David Showed great patience in helping an 86year old strugler.Resolved All my problems and if necessary I will certainly use Him again. Many Thanks

5 out of 5 Stars

, Solihull - More than a year ago.

Dave again saved my bacon as I couldn't access my emails. Seems I really need to upgrade my laptop, but for now he got it working.

4.75 out of 5 Stars

, Warwick - More than a year ago.

Problem all fixed within the call-out hour. Initial answerphone message did not result in a call back within 2 days.

4 out of 5 Stars

, Coventry - More than a year ago.

4.75 out of 5 Stars

, Coventry - More than a year ago.

Very impressed with the excellent customer service. Would not hesitate to use PC Pal again and recommend to others.

5 out of 5 Stars

, Northampton - More than a year ago.

David could not have been friendlier nor efficiant his