Testimonials

Your Local PC PAL Engineers

We would like to thank all our customers who have taken the time to send us the following kind words. We always listen to the feedback and aim to ensure we continually provide the best possible service. You can also leave your feedback here.
 

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4.86 out of 5 stars - based on 494 reviews
antony swenson is a top man and a excellent engineer,,,,, whenever i had problems, he is there to sort them all out in an excellent manor, cant thank him enough, worth every penny he earns
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - Yesterday at 18:52

Excellent service provided by Tony Swenson recently, and on previous occasions.
Would fully recommend him.
Many thanks.

Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - Last Thursday at 9:32

Chris solved our problem and we are very grateful. His knowledge of computer systems is second to none, Will recommend PCPal to my friends. Many thanks
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - Last Tuesday at 11:44

The engineer arrived promptly and established I had purchased the wrong cables to connect my three monitors to my desktop, hence the reason I was having a problem in the setup. All is now sorted, thanks to the engineer.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - About 1 weeks ago.

Tony was very efficient being not computer minded he explained things brilliantly. He was very friendly and very professional I would definitely use him again when I have a problem with the computor
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 1 weeks ago.

Always excellent service. What else can I say!!!!!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 2 weeks ago.

I've used PC pal a number of times before and had cause to call on their skills recently having driven myself into problems because of a general lack of software understanding.
The engineer arrived and corrected the issues along with training for me as he progressed through the task.
The end result is a fully functioning suite of Apple products iMac, MacBook, iPad and iPhones . Just what I needed and one on one training to boot.
Highly recommended.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - About 2 weeks ago.

we would not use anyone else but this company and Chris
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - About 3 weeks ago.

Great service computer working better now than it has in months. Very helpful learnt more about my computer Thanks
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Leamington Spa - About 3 weeks ago.

The work I called for was done quickly and efficiently in a very friendly and helpful manner.
Very pleased.
Thank you

Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - About 1 months ago.

Chris arrived on time and as usual carried out several tasks in updating things on my computers in a pleasant and competent manner.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Coventry - About 1 months ago.

Sean is always very thorough, makes sure everything is absolutely right before he leaves. He is delightful, hard working and I have recommended him to many of my colleagues. If you phone and leave a message for him, he more often than not returns the call within the hour. Really really nice person and a good engineer.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Northwood - About 1 months ago.

The telephone staff are always knowledgeable and helpful. Chris the technician I always have, is excellent, he has solved many problems for me over the years.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - About 1 months ago.

Always a very helpful experience..
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 1 months ago.

I have used PC PAL before, with Chris visiting every time. Chris is very good and efficient, doesn't waste time chatting, just gets on with the job. I always recommend PC PAL to friends and family so that is a testament to your services & the company.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 2 months ago.

Have known Bruce for a number of years. Is always quick to assist, reliable and accepting of my technology hopelessness.

Last time I wrote to him..."So not only Jesus performs miracles. Bruce does too!"
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

5 out of 5 Stars

, Crowborough - About 2 months ago.

I was delighted to have my laptop fixed so quickly. Chris the engineer was extremely patient and kind - even with simple questions I didn’t understand. As well as fixing the laptop, he has sorted out basics plus advised me on upgrades moving forwards. Any additional needs I have in the future I’ll definitely contact PC PAL again!
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Leamington Spa - About 2 months ago.

very happy with service given
would recommend with confidence
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 2 months ago.

David Allen was very helpful, and solved my PC and Laptop problems. He also left me with excellent advice for the future.n
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 2 months ago.

Tony the engineer was most accommodating and friendly. His work was thorough and he offered the best advice. Ten out of ten.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 3 months ago.

Chris Gauden-as knowledgeable and efficient as usual! Thanks for the advice.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - About 3 months ago.

The office and the engineer contacted me and visited as promised. The engineer quickly identified the erratic functioning and remedied it by adding memory. The machine is working as new and saving me an enormous amount of wasted time.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 3 months ago.

Tony,the engineer arrived on time,was most helpful explaining the problem which was put right.I would call on him again if I had another problem.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4 out of 5 Stars

, Bristol - About 3 months ago.

Chris is very knowlegdeable and I can't find anything negative to say about the service he provides. An excellent job done!! Many, many thanks
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 3 months ago.

Thank you for coming to attend to and fixing my laptop so promptly. David, the engineer, was very pleasant and professional. I will thoroughly recommend!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 3 months ago.

Tony arrived promptly and sorted out my problem with patience and understanding.
I shall know who to call again, not Ghostbusters but PCPAL!
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - About 3 months ago.

Very helpful would use again
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - About 4 months ago.

THANK YOU SEAN FOR GETTING ME SORTED.
VERY PLEASANT AND PROFSONAL VISIT.
THANKS AGAIN....
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Abbots Langley - About 4 months ago.

First class service!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 4 months ago.

4.75 out of 5 Stars

, Solihull - About 4 months ago.

5 out of 5 Stars

, Leamington Spa - About 4 months ago.

We always use PC Pal for Computer problems. Chris, the engineer who visited us from the Solihull was able to resolve our printer problem very efficiently and was courteous and extremely helpful.

Thank you to a first rate company offering 5 star service.

Best regards

Diane Mason
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 4 months ago.

It's always a delight to have Chris come and repair our computers. He does his job and helps me look at other computer/phone issues that I need to consider.
Thank you for your good service Chris.
Maryann
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - About 4 months ago.

5 out of 5 Stars

, Bristol - About 4 months ago.

Excellent service and solved all my problems very quickly I would recommend him to anyone
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

5 out of 5 Stars

, Tonbridge - About 4 months ago.

As usual, Chris’s friendly smile re-assures us that soon we shall be sorted, & sure enough he identified the problem, which our son hadn’t been able to do, & there was even time for an app to be added to the computer so that I could scan, & a lesson how to do it!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - About 5 months ago.

Tony from PC Pal provided an excellent service to
repair my bench top computer, installed Clean UP
software and checked Broadband speed.

tony was patient. understanding explained how and
why he was improving the performance of my computer.

An excellent job done I would definitely recommend PC Pal's friendly and efficient
service

Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 5 months ago.

Chris visited on time and dealt in a friendly informative way with all our queries. We were in chaos when he arrived and his calm, easy manner left us in good order and feeling relaxed. A big thank you
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 5 months ago.

An excellent service throughout. Next day response to unrelated problems he has previously attended to. Very knowledgeable and all sorted plus some tuition for me. A lot of work done in 1 1/2 hours at a very fair price. I would highly recommend Chris as a computer 'Fixer' and very patience with us 'Duffers'!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 5 months ago.

Prompt arrival at arranged time. Problem was sorted within the first quoted hour.
Professional service
Well satisfied
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 5 months ago.

work done was good....
asked about printer and it was s erviced too
now i need someone to replace the inks please
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.25 out of 5 Stars

, Bedworth - About 6 months ago.

I am not technically tuned in so this was very helpful. It will probably take me a few more years to really understand but Chris was very patient with me. Many thanks
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Coventry - About 6 months ago.

Dylan spent just under 2 hours giving my computer a health check and revising or adding to items where necessary. I would recommend him to anyone who has a problem in their computer.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 6 months ago.

Engineer on time and a call before the visit was made as promised.

Reason for the call-out was attended to without delay and a report of the work carried out was made verbally.

Result was as requested with explanation given as to the problem.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - About 6 months ago.

We have called upon the services of PCPals several times, and always been delighted with all aspects of the work. Thank you !
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 6 months ago.

Chris has visited on a number of occasions to sort out various but unrelated problems.
Always very polite and immediately assesses the situation and resolves the problem. As yet to catch him out!
Highly recommended.

Chris Lamb.
Engineer : David Allen & Chris Gauden - PC PAL COVENTRY

5 out of 5 Stars

, Birmingham - About 6 months ago.

Excellent service helpful and informative as usual,
difficult to see how it could be improved.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 6 months ago.

First class service would recommend your company to anyone who asked me for advice on who to use.
Regards.
Eric Lee.
*****
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Redditch - About 6 months ago.

Excellent service-would recommend to others.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - About 6 months ago.

Chris was very efficient, knew exactly how to approach the problem and dealt with it efficiently and effectively.
He also gave us information about purchasing another laptop, but there was no hard sell, just good, plain advice
I will certainly use your company again should I have another problem.
Thank you for 'getting me back in the real world'.
Val
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Coventry - About 6 months ago.

Usual friendly efficient service. Thanks Chris.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 6 months ago.

Bruce helped me with the final stages of setting up my new laptop. It's all working well now - he helped to make this a very smooth transition.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

5 out of 5 Stars

, Tunbridge Wells - About 6 months ago.

4.75 out of 5 Stars

, Solihull - About 7 months ago.

Richard always comes as quickly as he can. He is extremely technically knowledgeable and competent. A pleasant and friendly personality who always does the job! Doesn't waste time either.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Basingstoke - About 7 months ago.

Absolutely fantastick sevice that’s why I stick with pc pal
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 7 months ago.

Once again,Chris sorted out the problem very quickly and courteously.It was a pleasure to have things put right so effeciently.

Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 7 months ago.

Always excellent service from PC Pal, my go to experts.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - About 7 months ago.

Chris was most patient and helpful in installing Windows 10 etc and briefly explaining the difference from W 7.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Halesowen - About 7 months ago.

Best computer engineer I have ever had, did everything he could to solve my problems with success.
Will recommend him and your company to my friends.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 7 months ago.

5 out of 5 Stars

, Henley-in-arden - About 7 months ago.

5 out of 5 Stars

, Solihull - About 7 months ago.

I was very pleased with the prompt and efficient service , which solved my PC problems.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 8 months ago.

Very very impressed! Excellent value for money. Thank you so much Richard for your help it's very much appreciated and I would recommend you without hesitation.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - About 8 months ago.

Richard always provides excellent service and details the problem.Expert and reliable.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Bordon - About 8 months ago.

Very helpful. Resolved a difficult problem on my PC for which I was completely stuck. Would certainly use PC Pal again and recommend him to others.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 8 months ago.

4.75 out of 5 Stars

, Birmingham - About 8 months ago.

5 out of 5 Stars

, Solihull - About 8 months ago.

Excellent service - couldn't be better
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - About 8 months ago.

Useful help installing and repositioning a new router and understanding the upgrading process. Helpful instruction in using the apps. As a very basic user it is useful to have very simple step by step explanation as to what is happening. I am hopeful of making some progress. Thank you for today's help.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.25 out of 5 Stars

, Solihull - About 8 months ago.

Tony is always friendly, helpful & as a disabled user my PC is my lifeline he can't do enough for me. Many thanks.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 8 months ago.

It was a huge relief to get my computer working properly again. Many thanks.

David
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Coventry - About 9 months ago.

Chris is a very helpful engineer.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - About 9 months ago.

Chris arrived promptly and was very courteous and understanding. All went well until I have just tried to print off the receipt which was e-mailed to me but can't manage to do it. Will need to contact him to see if I'm doing something wrong. If not, I trust he'll return to sort things out.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - About 9 months ago.

As usual, Chris gave us truly excellent service. What seems to us to be impossible, Chris does with great expertise.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 9 months ago.

4.75 out of 5 Stars

, Wadhurst - About 9 months ago.

really pleased with the work done
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 9 months ago.

Sean is brilliant!

He is always thorough, pleasant and professional. He has good technical knowledge and no issue is a problem! He always has a solution. Thank you for a continued great service.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Watford - About 9 months ago.

4.75 out of 5 Stars

, Bushey - About 9 months ago.

4.5 out of 5 Stars

, Solihull - About 9 months ago.

Slotted me in at short notice. Chris was great, friendly and courteous. He knew his stuff and was clearly going to spend all the time required to sort my problem out.
I would have no hesitation in recommending him.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - About 9 months ago.

As Before the service was second to none Sean was very patient with my lack of knowledge. He never tried to blind me with science. AS a non technical person I do need a bit of patient leading through some aspects of computing. I would recommend your service to older people, I am one myself!
All my good wishes to you all.
JOHN PERRY

Engineer : Sean Forster - PC PAL WATFORD

4.25 out of 5 Stars

, Rickmansworth - About 9 months ago.

5 out of 5 Stars

, Basingstoke - About 10 months ago.

4.5 out of 5 Stars

, Solihull - About 10 months ago.

Came when said he would, took time to check out problems, when said not worth fixing talked tho what I could do next , arranged to get me. A replacement computer , came back as arranged lot off work that need donning, was complete fixed up my speakers would not work, he checked all out , but said old, and told me which ones would be good to buy, and I did ,as had told me our to put in no problems. Great with older person who doesn’t understand tecical details
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 10 months ago.

4.5 out of 5 Stars

, Bristol - About 10 months ago.

Chris was friendly knowledgable and very efficient. No complaints and I will certainly use you again if necessary
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Redditch - About 10 months ago.

Very pleased and fully satisfied with Sean's response to my request for assistance that was carried out promptly in a professional, efficient and friendly way. Thanks very much.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - About 10 months ago.

4.75 out of 5 Stars

, Solihull - About 10 months ago.

All problems solved in an efficient and personable manner. Very happy with service.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Hook - About 10 months ago.

Today Chris visited yet again, to my loyal laptop who he has tried to keep going for so long. it is well past it's sell by date. Sadly I fear it can no longer be fixed for what I need. having discussed at length a replacement Chris has gone the extra mile & advised, on what I should be looking for, for the replacement. He will also help set up a new one, add what I will need from the old laptop & see me ok again. many thanks
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Evesham - About 10 months ago.

Chris got my pc up and running following a disc boot failure. Lots of good clear advice also given which was greatly appreciated. Would not hesitate to use this service again, thank you!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - About 10 months ago.

Chris arrived in good time,was very pleasant and competent AND understood the needs of an older person who is computer illiterate.! A very good service. Thank you
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Redditch - About 10 months ago.

I have used the service on more than one occasion and have always been pleased with the service. A prompt response to a phone call AND A RELIABLE SERICE.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 10 months ago.

5 out of 5 Stars

, Pinner - About 10 months ago.

5 out of 5 Stars

, Bristol - About 10 months ago.

Sean was great sorted all my problems my computer is now working really well. I shall call you again Sean if I have any more problems. Many Thanks
Christine

Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Bushey - About 11 months ago.

The engineer turned up when expected and dealt with my problem
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4 out of 5 Stars

, Bristol - About 11 months ago.

Chris turned on time and sorted everything out quickly and efficiently.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.25 out of 5 Stars

, Solihull - About 11 months ago.

Everything was done as I would have hoped.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 11 months ago.

PC Pal engineer Richard is a great asset to the company,nothing is too much trouble and the quality of his diagnostic skills is first class.When l have a problem he is the man to call. Regards David.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Bordon - About 11 months ago.

Fabulous service from Chris, as ever. No job is too small or too big. All questions are answered clearly and solid advice offered. I have been using PC Pal for a number of years and would never go anywhere else. I absolutely trust PC Pal, they have never let me down. Knowledgeable, friendly service. I 100% recommend them.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 11 months ago.

5 out of 5 Stars

, Coventry - About 11 months ago.

Cris very very good no problems at all.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 11 months ago.

Can always rely on getting a good prompt response and service.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - About 11 months ago.

excellent service and advice. Would use again and recommend to others
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - About 11 months ago.

Mr Swenson is always extremely helpful with my problems
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Polite and helpful. Thanks.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.25 out of 5 Stars

, Solihull - More than a year ago.

extremely pleased with every aspect of your service
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Whenever my PC goes wrong ehere is only one call I make and that is to Sean Forster of PC PAL. I have every confidence he will get to the root of the problem and put things right again.
I have no reservations in reccommending PC PAL.
Well done SAean.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

Always very helpful and friendly.

Someone we can trust.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.5 out of 5 Stars

, Coventry - More than a year ago.

The Engineer was very thorough. All the work was carried out and my computer and Kindle are working

I need my computer because I do most of my shopping online..

I also chat to my family. Also just general browsing.

A.J.Herbert.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

once again needing PC Pal. They never let me down & always fix my laptop. Thank you so much Chris
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.75 out of 5 Stars

, Evesham - More than a year ago.

I've ticked all aspects of today's service as excellent & it's true! What a relief to get my computer mended in a stress free way!Many thanks to Chris - really a friend in need.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

I was very satisfied with your service
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

Chris Gauden dealt with all my problems cheerfully and effectively - as usual. The problems related mainly to email issues which had been troubling me for some time, and also some toolbar questions.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Your engineer Anthony Swenson was very helpful and as I told him, a very patient person which is a quality needed when dealing with members of the public who, like me, have very little knowledge of the workings of our pc's. I am very grateful for your company's help.
PS sorry for the delay in responding but I have been away up North.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Absoulty fantastic sevice canot fult it the laptop has not blown up yet it has not set me on fire yet.lovely staff well mange and well trianed and I have not had my balls electrocuted by my laptop yet.after the Sevice ether absolutely fantastink job keep up the good work
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Always satisfied with Chris' service.
Engineer : David Allen & Chris Gauden - PC PAL COVENTRY

5 out of 5 Stars

, Birmingham - More than a year ago.

Finally found someone we can rely on! Will not hesitate to use you again.
Thank you
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Chris was very thorough, professional and patient. He has sorted out computer problems for us before, and so I was confident that he could do so on this occasion.
Engineer : David Allen & Chris Gauden - PC PAL COVENTRY

4.75 out of 5 Stars

, Coventry - More than a year ago.

Unfortunately, my computer was beyond help but I was very pleased with the advice given regarding purchasing a new computer which I have now done. I would use PC Pal again and would recommend to friends.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Such a lovely service. The gentleman who came to my house to sort the problem was so good. Excellent value for money!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

As usual Chris was able to identify the problems which I had experienced and to correct them with clear explanations to guide me on ongoing use of my laptop. I was very grateful for his work and appreciative of his guidance
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

I was very happy with the conclusion of this visit over two days, as the computer had to be removed over night.
It was restored to working condition.John Peacock
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Tadley - More than a year ago.

Chris has been our expert for a number of years and always gives outstanding service. Totally reliable.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

Thank you.Great service.Chris was very helpful.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

very Quick response from phone call to visit
15 mins cant get better than that
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

Very pleased with the service, professional and friendly, will certainly use again.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

I have used tony many times to work on my computer and my family computers have always found
him to be friendly and a very good engineer.i am sure I will need him in the future.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

Chris Gauden gave, as usual, very excellent service in identifying fault with a hard drive, obtaining and installing a new solid state drive and returning all to normal working order. Having recently had to obtain help from an alternative supplier ( Chris was on holiday - half term)I was reminded how highly experienced and knowledgeable Chris is and so good at explaining what he is doing to help me to understand better.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

The engineer Tony Swenson attended very promptly and gave us clear and incisive advice to sort out our computer problems.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

Chris is always very helpful and extremely knowledgeable so that when solving problems he uses his expertise to think around the subject and makes useful and helpful suggestions for my use of the laptop. He also explains very clearly to enable me to learn more.
His approach is always friendly and courteous.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

First class and friendly service that, as always, sorted out my computer problems. I would recommednd the service to anyone.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I have used PC Pal several times and the service is always excellent.
Helpful, thorough, and not patronising.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

Four excellent's, says it all really. You will be my first port of call, should the occasion arise again, and I would have no hesitation in recommending you. A company aptly named.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Fantastic response to worried pensioner still running a thriving business. David helped my partner with her business computer and we both will be using him for periodic checkups. Its a good feeling to know we can rely on your support.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Bromsgrove - More than a year ago.

VERY competent service and I feel work completed went beyond my expectation
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Very pleased with Chris. Very efficient and friendly.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Solihull - More than a year ago.

It was Chris Gauden who visited (not David). As usual, Chris gave truly excellent service and took trouble to explain what needed to be done. We are very satisfied with PC Pal and Chris.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Richard is always helpful and patient with any queries we have and gets our computer up and running again. Would recommend.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Alton - More than a year ago.

4.75 out of 5 Stars

, Pinner - More than a year ago.

Engineer was a very pleasant person who did his work quickly and efficiently and did more in the hour that I had asked for. I found him friendly and informative and would definitely ask PCPal to come again if I had further problems.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

Chris is always very pleasant and helpful. I would recommend him 100%
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

John,as always,responded very quickly
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Moving house can be somewhat stressful and so it was very helpful to have prompt, reliable service for reinstalling PD, printers etc. One less thing to thonk about!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent response time ----- Chris, the engineer, arrived almost before I had put the phone down to request a visit !!!!!

As always, all problems were solved quickly.

An excellent service.

Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

Your engineer was not only efficient but took time to explain what he was doing, what choices were open to me, and what I needed to do next.

I will certainly use PC PAL - and hopefully the same engineer - again.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

We had many problems with my internet company and Tony helped me through it with patience and kindness
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

I had a problem with Outlook. I spent several days trying to sort it to no avail. PC Pal fixed it. What more could you ask!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

CHRIS FIRST CLASS NO COMPLAINTS
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

Richard was very knowledgeable and professional, he sorted my issue out and gave me excellent advice on how to get the most from my computer.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Very good service.

Can Highly recommend.
many thanks
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Bristol - More than a year ago.

Excellent service, with helpful advice, and good outcome. So far, there's a great improvement to response times?
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

Anthiony came highly recommended and this proved to be spot on, he was professional as well as considerate while in our home. The problem was not straight forward but Anthony just kept using all his experience and eventually solved one of my major problems (printer ). however My lap top needs more attention,and he clearly explained my options and I decided to let Anthony sort the problem ,so look forward to another visit in the near future. TH.Keynsham.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

I met Richard Hunt for the first time today. He initially came simply to meet me, so that I could see if he was a person who could help me with my requirements. However, I was impressed by him and so showed him my computer and one or two problems I was having. He ended up by spending an hour here, and showed me that he had the skills that I needed and so I was very happy to pay him for what had originally been intended as a 'first meeting'. I will certainly contact him again as soon as anything arises.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Chris is my 'go to' man whenever I am unsure of what is happening on my PC or laptop - I am technologically illiterate (really!) and yet he has the knack of helping me understand everything.

I treat him as an outsourced member of my team.

Thank you Chris.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

4.25 out of 5 Stars

, Solihull - More than a year ago.

The high scores speak for themselves
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Excellent service
If necessary will definitely use again
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Had to phone Chris later as I wasn't sure how to "drag something" he kindly talked me through it and everything is working fine now.I had also recommended your company before.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - More than a year ago.

I made a complete mess of my computer settings due to a combination of key error and request onn the screen. The firm sent their best problem solver and normality returned within 10 minutes........What a superb service as always and well worth the fee
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Richard as usual - was very helpful efficient pleasant and well presented. Great to do business with.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Northwood - More than a year ago.

All went as previously explained to me: call in advance, arrival, then fix. Engineer very good, fixed problem and explained some of this to me. Also fixed a performance issue - a bonus.

My only thought would be that there is an unknown element to fixes in terms of the time (& thus cost) to fix. Maybe provide estimate after the first 5-10 minutes of problem analysis.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Redditch - More than a year ago.

Your engineer Richard Hunt solved my laptop problem (all icons disappeared from screen)within minutes of making a 'Team viewer' connection. My third use of PC Pal consistently brilliant. Thank you
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

5* as usual. Richard is always very helpful and very polite and friendly. Great job 🙂
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

My laptop suffered liquid damage, and I thought that all files were lost. Even the recycle bin was showing as empty!
But David came to the rescue, found all the files and photographs and moved them to my new laptop very efficiently.
PC PAL were careful not to make any promises in advance, so I realised that I was risking the cost of a callout. In the event, it was well worth it and I shall certainly use PC PAL again and recommend them to friends.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

Always the same smiling Chris, who patiently talks through the problems, & helps with new stuff!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

For the past few years I have relied on one of two engineers from PCPAL to attend and help in whatever was the PC problem of the moment. The quality of the assistence given has always impressed me - whether it was from David Allen or Chris Gauden.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

I was confident your technical man was reliable as it is not the first time I have asked for help. They know what they are doing ,
So I will a,ways call pc Pal as usual if I need helping.

Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.25 out of 5 Stars

, Leamington Spa - More than a year ago.

Got a new computer at the weekend from John Lewis we were told it's easy to set up. Tried setting up emails and hit a brick wall couldn't get it working. Wanted to set individual log on's for the children and show my homework so the girls can access from the computer and not just the ipad. set up word, powerpoint and excel for all of us individually too. Now we all have our own pages it's just fantastic. Thanks to Sean for making it all much easier to understand we are all so grateful. We are going to have a play and get to use the computer and may call Sean back to help us understand a little more.
Thanks Sean wonderful Service.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Abbots Langley - More than a year ago.

MY PROBLEM WAS DEALT WITH VERY QUICKLY AND
EFFICIENTLY.
WOULD RECOMMEND YOUR SERVICES TO OTHERS.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

A very helpful and knowledgeable man who was an enormous help in sorting out my problems, especially as I have memory problems from a bad accident; he was sympathetic and very patient, thank you.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

5 out of 5 Stars

, Etchingham - More than a year ago.

- contact was made simply through Yellow Pages.

Excellent service - and I will use again - and pass on details.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Richard Hunt was friendly and informative. I would readily recommend him to friends.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Chris was punctual, quickly diagnosed the fault and proceeded to fix it. He was friendly, efficient, knowledgeable, and was able to fix the fault and increase the speed of my machine.
I was impressed by his professionalism and would certainly recommend PC PALs.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

I cannot rate Sean more highly. He has always been most helpful. I am a complete computer ignoramus but he always gives me his time most couteously beit on visits to my house or by "Team View" connection.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, St. Albans - More than a year ago.

Would recommend to friends
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.5 out of 5 Stars

, Nuneaton - More than a year ago.

Second time I have used PC Pal, was impressed last time I used them 3yrs ago and just as impressed this time. Richard certainly knows his stuff and is extremely knowledgable. Always my first port of call for any PC problems.
Cheers Richard
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard is always helpful and explains things clearly.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Chris came to sort out my problems with my Laptop. As always, a prompt, excellent service. I would recommend him (PC Pal) to anyone needing computer help.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

Thanks for your help Richard, much appreciated and the laptop appears to be as good as new now 🙂
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

We were having issues with 2 year old computer and Windows 10 with slow start up and blank screen after sign in for standard user. Richard came and checked for any obvious problems with Windows 10 and hard disk but no error found.Richard advised of options and took away PC to do thorough hard disk check, nothing found so did a complete restore of Windows 10, set us up again with all our information and photo viewer. All in all within a day Richard had us back up and working and it is now working better than ever before. We would definitely recommend Richard and we will go back to him for all PC related things in the future.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Andover - More than a year ago.

It was a problem of my own making which was solved efficiently.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

I would certainly use your services again.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

Sean from my point of view is superb, his patience is unlimited I would not hesitate to recommend him.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Radlett - More than a year ago.

Tony dealt with various issues in a very competent, professional and friendly manner. Highly recommended.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

PC Pal engineer Anthony Svenson was his usual frendly, professional and helpful self.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Left message, Richard phoned back to confirm appointment, he visited as arranged and sorted....all within 24 hours! Excellent service.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Tadley - More than a year ago.

Bruce phoned me on the morning of his visit to confirm the appointment. He was friendly and communicative. He set up my reconditioned laptop. He also said that if I had problems I could ring any time, which is reassuring. I would definitely use again.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

4 out of 5 Stars

, Tonbridge - More than a year ago.

Thoroughly efficient service which went the extra mile! Very helpful advice about all matters concerning me!
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Richard is always great - replies swiftly - is helpful and deals with any problems/queries immediately.

~A really excellent contact
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Unfortunately we had rather a long wait for service as there is no longer another engineer to cover for someone on holiday, & of course there was quite a build up of work to be covered, which for some customers could be very critical, but Chris managed to fit us in before we too went on holiday.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

Engineer called at a time to suit me.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

Thought my old computer was dead- now working fine again. Excellent advice on replacing it with new, etc. and brilliant value for money. Thank you.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Solihull - More than a year ago.

Very pleased as Richard sorted the problem quickly. Very good value for money, no extortionate call-out charge unlike some other computer repair firms!
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Tadley - More than a year ago.

Always excellent. I am never made to feel stupid -which I am. Its wonderful to get help, just a phone call or an Email away. I am never made to feel I am a nuisance.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

All my issues were resolved quickly and efficiently, plus a few more I was not aware of.
Would have no doubt about recommending
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

The usual superb service, on time friendly top rate value for money. Try and do it yourself then send for PC Pal!
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

Sean is so good . Very efficient. Solves the current problem and sorted others. Over and above what I asked for. Friendly and knowledgeable.
Thank you Sean. Such a relief to know that you are at the end of my phone call.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

PC Pal responded quickly to my request. The problem was assessed and the new equipment acquired and installed within one man hour.
Very satisfied.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

I think Chris is great, he sorts out my stupid mistakes and leaves me feeling that I am less stupid than I think.
Many thanks Chris.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

John Whitecross, our engineer, responded rapidly, as usual, in spite of a backlog due to the heavy fall of snow in central Scotland.

John fitted a new hard drive to our computer, which speeded it up considerably. He also successfully fixed a problem I had with AVG. 100% satisfaction as always!
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Mr John Whitecross very professional and efficient as always
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Efficient friendly service.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

Pleased with the service provided and alternative options suggested for my hard drive issue
Engineer : Sean Forster - PC PAL WATFORD

4.5 out of 5 Stars

, Abbots Langley - More than a year ago.

Like so many companies, Computers form an essential part of our business without which we could not operate.

Having Chris's expertise and IT ability to hand is reassuring for going forward. It's like having an IT department available for small companies - perfect.

Thanks Chris for a great job and your kind offer of continued support.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

A super quick response a really nice guy and very helpful.
regards Roger.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

Continued use of your services indicates satisfaction.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

I am 72 years old and not a PC geek. The start up menu was refusing to operate and it transpired that a new hard drive was required. This was diagnosed and replaced, on one visit, with a new hard drive with no fuss and all other elements installed. I have no hesitation in recommending you to others.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

As always, fabulous service again.

Sorted out my scanning to the PC issue and lack of access and subsequent encryption installation ahead of GDPR requirements.

Chris is technically supremely proficient and yet can 'dumb' it down for me.

Thank you.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

From time to time, my computers start to misbehave. Chris has been on hand to out them straight in a friendly helpful way.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4 out of 5 Stars

, Solihull - More than a year ago.

First Class service drove Through snow to fix my computer Excellent in every way
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

engineer was very friendly and competent at his job. Service well done.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.5 out of 5 Stars

, Bristol - More than a year ago.

I had a very good technician Sean. I hope he did not get fed up with all my questions! I would recommend the service again without hesitation.
I was never talked down to which was very refreshing I saw things on my monitor that really amazed me, all in all a very nice experience
Best wishes
JOHN PERRY
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

AS always - when I call PC Pal to sort out my various computers - Richard is very prompt and very courteous and thorough and get's it fixed.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

an exellent service sorted out my problem thanks
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

Excellent service. Very helpful to a non-tech user. Happy to recommend to others.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

pleased with very prompt service, job well done
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

4.75 out of 5 Stars

, Coventry - More than a year ago.

4.75 out of 5 Stars

, Bristol - More than a year ago.

john whitecross 1st class electronics engineer. a credit to your operation. he is fast, on the ball, and understands so much. also a thoroughly decent and progressive guy.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Your engineer was most helpful and very patient.
He arrived on time and l am very happy to recommend him to friends.
Many thanks.

Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Birmingham - More than a year ago.

The engineer arrived promptly and settled to the task in hand.
He included me in discussion of his progress and was helpful in providing me with options for future caring for my computer.
There was an atmosphere of fairness, sometimes hard to find these days.
Very happy - Robert Oliphant.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Arrived at a time suitable for me. Quick & efficient.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

This is the second time I have had John out to repair my laptop and he has done a great job once again. Always on time and always helpful. Very happy with my repair.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

John did a first class job on three laptops and was friendly and helpful throughout. It was a pleasure to have him here,
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Bristol - More than a year ago.

Second time I have used PC Pal - and as the last time an excellent service from Tony.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

I was so impressed by the patience of my 'New best PCPAL!".

exceptional, calm, polite and friendly service.

Highly recommend.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Coventry - More than a year ago.

I am very pleased with the work Bruce did for us today. Good value for money, very personable and would be very happy to recommend. Would use his services again.
Engineer : Bruce Meredeen - PC PAL WEALDEN

4.25 out of 5 Stars

, Heathfield - More than a year ago.

As usual, Chris gave us excellent service and went to a great deal of trouble to make sure that our computers were working perfectly. It is so reassuring to know that we can call on someone who knows what is wrong and can put it right immediately.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Efficient, friendly and competent service.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Northwood - More than a year ago.

Bruce Mereden is affable, polite and extremely helpful. My computer refused to send material onto others...It does now and I'm able to use more facilities due to his helpful instructions. With grateful thanks, Joanna M. Cole
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

5 out of 5 Stars

, Tunbridge Wells - More than a year ago.

Richard is a first class computer engineer who quickly grasps the nature of the problem and quickly rectifies it. His advice in addition is always practical and helpful.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Alton - More than a year ago.

I was very impressed with Sean, he was very polite and efficient. It was not an easy problem to solve as my computer was totally frozen thought it might be the hard drive but thankfully his perseverance corrected the problem with the software for which I was most grateful.
Regards
Chris

Engineer : Sean Forster - PC PAL WATFORD

4.75 out of 5 Stars

, Uxbridge - More than a year ago.

i was very pleased with the service that Sean provided and the general help that he gave me.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Radlett - More than a year ago.

Chris was polite and quickly identified the problem. Carried out the work efficiently and no-fuss

Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Great service from P.C. Pal, and from Chris, the engineer who carried out repairs. Highly recommended.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Pinner - More than a year ago.

I had a catalogue of issues for apc and laptop. all were resolved. i understood what was done and am back using my equipment, it is secure and backed up.
good to feel confident with the equipment
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

As per usual, an excelllant service
Egineer was Able to fix on si te
Arrival time as stated by he very pleasant
lady in the offivce
Very many thanks
David

Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

A very helpful engineer, with the problem cleared up effectively, and well explained.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.25 out of 5 Stars

, Solihull - More than a year ago.

Dear Sean
Thank you for visiting us today and sorting out our problems, as well as giving us lots of useful advise.

Vernon Crawley

Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Uxbridge - More than a year ago.

I am always satisfied with this company, they are efficient and helpful
Engineer : David Allen & Chris Gauden - PC PAL KENILWORTH

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Very pleased with the advice received, the prompt visit and the resolution of difficulties with my printer.
Would have no hesitation in contacting you with regard to any future problems with computers/printers.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.5 out of 5 Stars

, Bristol - More than a year ago.

As experienced before Sean was excellent.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Watford - More than a year ago.

Instant visit was impressive. Emgineer was patient and helpful. Problem was with downloading Windows 10 upgrade. Slightly concerned about being left with PC working but stuck at 96% of download, but 2 days later evrything has gone througj and we're back in action again, so the right action was taken. Thanks!

Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.5 out of 5 Stars

, Bristol - More than a year ago.

Jim has provided myself and my husband with excellent service when required. He is always friendly and very helpful and appears to be extremely knowledgeable about his work. I would have no hesitation in recommending him to any family or friends should they require help with their computers.
Engineer : Jim Hunter - PC PAL EDINBURGH

5 out of 5 Stars

, Gorebridge - More than a year ago.

The engineer was polite,prompt and very professional. I would be happy to recommend Chris for any PC problem or updating.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

4.25 out of 5 Stars

, Bristol - More than a year ago.

Tony was courteous,professional, and efficient so no hesitation in calling on your services again. Tnanks!
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.25 out of 5 Stars

, Bristol - More than a year ago.

Engineer Richard Hunt was both helpful and friendly and talked in a non to technical language that .I could understand.
Thank You
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Hook - More than a year ago.

Brilliant service from PC Pal and would definitely recommend them to others.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

Bruce was very easy to work with, he offered practical, cost-efficient and honest solutions to the issues we presented him with. I would recommend him.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

5 out of 5 Stars

, Tunbridge Wells - More than a year ago.

Richard came around at short notice and sorted out the problem that was preventing me doing some important tasks strongly recommend the service
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

I am very satisfied with the help I received
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

Because of slow download speed and lateness of the hour, Chris took the machine away and completed the job off site.
Made a brilliant job sorting all the problems. Great value.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

My Laptop problem was difficult to solve, but John did a very good job in providing me with a working system. We also discussed moving everything to my new Laptop, and I'm sure I'll be in contact once again should any problems arise during the migration.
Engineer : John Whitecross - PC PAL GLASGOW WEST

4.5 out of 5 Stars

, Glasgow - More than a year ago.

You hope that your computer will be reliable and not need expert attention too often, even so it's very reassuring to know that someone like Tony is virtually a phone call away, his very presence has a calming effect - he even allowed me to bend his ear with regard to smart phone queries. CAN I SAY MORE?
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Chris was very helpful in sorting out a number of small computer problems when he visited today. All solved with technical expertise and good humour.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

I have always found John efficient, firendly and knowledgeable. He sorted out a problem on my computer (relatively minor but ongoing) which a previous engineer had failed to solve
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

John was a good listener and managed quickly to get to the heart of what was needed. He solved my laptop problems and I gained more than I'd even asked for! It's very helpful to find such good technical skills alongside effective people skills!
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Your Engineer visited with no delay, was extremely courteous, friendly and efficient.
I would have no hesitation in calling you again.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

sean was a very helpful person and knew what needed to be performed on my computer, I was very pleased with what he did to make my computers safe. A big thank you to him . I would have no hesitation on calling on him again if i needed help. thank you.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

5 out of 5 Stars

, Bristol - More than a year ago.

John arrived right on time sat and listened to the problems I was having with my computer explained exactly what he was doing and everything is now back to working order. Thank you John.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Only the second time I have used your services, but in any crisis you will be the first I call.
Having resolved the problem I feel as though I have had a 'MOT' OF BOTH LAPTOP and PRINTER.
Real value for money and I would pass on your details to any one seeking help.
JP
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Pinner - More than a year ago.

Richard responded very quickly to our call regarding our slow computer. He arrived right on time as arranged, and was very efficient in diagnosing the problem and replacing our computers hard drive and all our existing programs. We have used Richard in the past, and would highly recommend him for any computer problems.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Totally rate Chris @ PC PAL - brilliant service - nothing is too much trouble and his knowledge is incredible - very highly recommended from me.

Rita O' Toole
Diretor
Exhibit R Limited
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

PLEASE NOTE THE FINAL COMMENT NOTED as (***)!

I was completely satisfied with Tonys' visit!
He was very patient with me when discussing my issues, particularly as I am NOT in any way 'Computer Savvy'.
As far as I am concerned Tony is an 'asset' to your business operation and he would be my first 'point of call' the next time I require future assistance!!!
Derek
(***) REGARDING YOUR POSSIBILITY OF USING THIS INFORMATION FOR FUTURE PROMOTIONAL MATERIAL - I RESERVE THE RIGHT TO DISCUSS ANY PROMOTION THAT YOU ARE CONSIDERING TO APPLY MY COMMENTS AND THAT YOU WILL REQUEST MY PRIOR APPROVAL.
Thank You.
Derek H. Hodgkins

Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

I have used this service about 3 times and have been very pleased with the service received. Phone calls are followed up very quickly and appointments are kept promptly.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

I was very pleased with the prompt and efficient service provide by the engineer. I would recommend them to anyone.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Helensburgh - More than a year ago.

John Whitecross very efficient and helpful as always. Excellent service.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

John provided an absolutely first rate service. I'm delighted with the repairs to my laptop. As an IT illiterate I also really appreciated John's ability to explain IT issues in clear lay person's terms. I would thoroughly reccommend him.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Once again I received excellent service from John Whitecross. He arrived on time and carried out the required work with polite excellent service.
Thank you again, John
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

First time contact with PC Pal Glasgow West Engineer John Whitecross. First class service. Explained everything in a clear, simple way and carried out my requirements to my satisfaction.
Would recommend PC PAL to family, friends and colleagues.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Good friendly service. Engineer willing to explain what was the problem and how he was dealing with it.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

I have recently had two laptops repaired and updated by Chris. Very fast, friendly and competent service, many thanks.
Mrs Hazel Gibbs
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

When my PC failed, I checked yellow Pages to find PC Pal and called. The engineer visited, assessed the unit and removed it to his workshop to diagnose/repair the system. He returned it in full working order and I have been delighted with its performance ever since. Happy to recommend him and PC Pal to anyone who needs support.
Engineer : John Whitecross - PC PAL GLASGOW WEST

4.75 out of 5 Stars

, Helensburgh - More than a year ago.

Richard from PC Pal was extremely helpful, understood our problem and worked quickly to resolve it very quickly. I would have no hesitation recommending him.

Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Great service and engineer sorted issues out very quickly.

Would certainly recommend to any0one who has a computer problem
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - More than a year ago.

So glad I got in touch with this company, as I don't really know the technology of the inside of a computer. My printer and scanner was installed again but even better than it was previously before I messed with it and uninstalled both of them. Will definitely contact again if needed, I will recommend the company to anybody who needs help. Also I wasn't made to feel I was a computer idiot. Very much appreciated the experience and knowledge of the engineer
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

I always get the most professional of service with good explanations of cause and effect. David is a wonderful engineer and I heartily compliment him.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Coventry - More than a year ago.

David Allan's diagnosis was excellent for a difficult hardware problem.
Very pleased with the solution.

Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.25 out of 5 Stars

, Warwick - More than a year ago.

It was a very pleasant surprise to meet some-one who did what he said he would and quickly. The engineer was very helpful and his service was outstanding. I will not hesitate to recommend PCPal to other users.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Jim Hunter has solved a number of problems my computer has encountered over a few years - always with a pleasant attitude - haven't managed to set him anything too difficult (yet) including most recent visit to correct some details appearing on entering my email which turned out to be in Ukranian!! Some achievement! Can't say better than that.
Engineer : Jim Hunter - PC PAL EDINBURGH

5 out of 5 Stars

, Edinburgh - More than a year ago.

A Professional, and expert service

thank you

Tony Taylor
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

We had a problem with our email address book. PC Pal sorted it out. Great service from a helpful and knowledgeable engineer.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - More than a year ago.

Brilliant service. Chris Gauden phoned to let me know when he would be coming and corrected the fault with my Kindle e-reader. He was very pleasant and polite. I will definitely use PC Pal again and recommend this service to others. Many thanks for your help.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

4.75 out of 5 Stars

, Pinner - More than a year ago.

I realise David has left the team and therefore I had to wait several days for the repair. However, I have used PC PAL on a number of occasions, either to repair my computer or to receive a tutorial. Chris, who is the computer engineer, is always prompt courteous and friendly. He has the ability of translating technical jargon into language that I can understand. This is a great gift. As such, I have already recommended PC Pal to a number of people. Their expert work is second to non. Thank you
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

Prompt and excellent service. Engineer answered any questions and helped me a great deal........he gave me good advice and explained in simple terms. Thank you very much.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Sean arrived within 4 hours of my phoning him, when my PC decided it didn't want to behave. He painstakingly transferred the files to a new account and then rescued my Outlook Express. Magnificent job, excellent value would thoroughly recommend his work.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, St. Albans - More than a year ago.

As good and friendly as ever. Many thanks
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

A first class response to and fix of our computer problem which was delivered in a relaxed and informative manner. Very impressive, thank you.
Engineer : Mark Duncan - PC PAL EASTBOURNE

5 out of 5 Stars

, Eastbourne - More than a year ago.

I have used you and in particular Gary Betts before. As always extremely satisfied with his professional and courteous helpful nature. Solved all my problems so once again I am a happy PC user.
Thank You
Engineer : Gary Betts - PC PAL WORTHING

5 out of 5 Stars

, Littlehampton - More than a year ago.

Chris has 'sorted out' a few of my problems I have had. I have found he gives an excellent service. Quick to pick up my problem, explains what he is doing and always corrects "the problem" I would recommend him (and I have done to my friends) without any hesitation.
Keep up the good work.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

John whitecross called to my house to fix my laptop, i would recommend John to anybody he is a great man at his job i felt relaxed with him in my house.
I'll keep his contact No & recommend him to my pals,Frank.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Richard arrived on time, immediately identified the problem and replaced the faulty part. First class service.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Tadley - More than a year ago.

corrupted system but had us up and running in about 2 hours
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Watford - More than a year ago.

My request for a visit was answered very promptly. The engineer arrived on time, he explained the possible problem and spent a great deal of time in identifying the fault. He spoke in non technical jargon which was much appreciated. He answered any queries I had.

I highly recommend the service.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

As always Bruce was responsive, efficient, successful and reassuring. Being a bit of a dumbo with modern technology I feel I can trust and rely on him to put things right.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

5 out of 5 Stars

, Crowborough - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Basingstoke - More than a year ago.

reliable, expeditious and competent. A p]easure to work with.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

The engineer got down to job in hand without delay, concentrating on the task but at the same time being friendly,approachable and perfectly happy to pass the time of day. He sorted out the problem and explained what had gone wrong. He also gave me some general advice on windows 10 as a new PC is on the cards. My aging PC is now performing well and is so much faster so well done and thank you.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.25 out of 5 Stars

, Solihull - More than a year ago.

Highly efficient, reliable and good humoured
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Bromsgrove - More than a year ago.

The engineer tried to help us fix our problem over the phone first before arranging to visit.
He arrived on time and set about trying to get our printer working correctly.He was very friendly and professional and gave me a feeling of confidence in his work.I will always use PC Pal when I have computer problems.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

Chris Gauden is most polite, respectful,and friendly. Never gives up with any problem. Excellent service.
Engineer : David Allen & Chris Gauden - PC PAL COVENTRY

5 out of 5 Stars

, Coventry - More than a year ago.

Richard is knowledgeable and able to tackle the numerous issues . One of which included an issue involving Apple which they,Apple, could not resolve during two visits to Baingstoke.
I felt very reassured
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.25 out of 5 Stars

, Alton - More than a year ago.

One more example of your exceptional ability and efficiency. Many thanks.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

Chris is always efficient and friendly. I call whenever I have an issue with my computer.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.75 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

4.75 out of 5 Stars

, Hailsham - More than a year ago.

I am constantly impressed by the service I receive from Chris and PC Pal. Nothing is too much bother and every issue has been quickly and satisfactorily resolved. He seems unflappable.

Keep up the good work.

Yvette
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

4.5 out of 5 Stars

, Fleet - More than a year ago.

4.75 out of 5 Stars

, Bristol - More than a year ago.

As ever Richard was very efficient and friendly and easy to get on with.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Bruce has once again provided a very competent and helpful service.
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

4.75 out of 5 Stars

, Tunbridge Wells - More than a year ago.

Cant say much first time I have used a pc expert Richard was very good
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Thank you Antony you always sort out my lap-top for me no problem is to small,

Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

The engineer was helpful not only in what he did but also in explaining the long-term problem with low speed.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

As ever terrific efficient and patient service from Chris.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Coventry - More than a year ago.

As usual, Chris identified and solved the problem quickly and efficiently.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

unflappable, knowledgeable and efficient.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

i was very pleased with the service i received from Richard its always nice to know help is at hand at the end of the phone, and i think it is good value for money as well.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Chris
was able to answer all our questions
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

As usual, the service was brilliant! All the data from my 'dead' old computer and laptop has been transferred to my working laptop - quick, easy (for your engineer - I'm hopeless at such things) and all done with a smile.

Thank you so much.

Chris
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Very quick to respond to initial enquiry and an appointment made for the next day. My problem was quickly resolved and I am impressed that Chris asked if there were any other issues he could help with given I had paid for a time slot. I very much appreciate the personal service I have enjoyed from Chris - he shows great patience in explaining the technical details in a way I could understand. Overall, highly professional and I would strongly recommend.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Henley-in-arden - More than a year ago.

My operating system Windows 10 suddenly through a'Wobbly',not for the 1st time. Numerous problems as far as I was concerned and well beyond my knowledge. Chris Gauden,the engineer came out in 48 hours and completely rectified the problem plus carrying out other remedial work and provided very useful information on using other aspects of Windows 10. Excellent service.

Chris Lamb
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Friendly, constructive, confident and sucessful visit. Will always use and refer your excellent service.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

The engineer arrived punctually, he could have fitted us in earlier, we were the ones that could not make an earlier time. His manner was quietly competent.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Thanks again to Pc Pal for sorting out my computer. It was knocked out after last weekends sudden storm. Chris was very efficient, courteous and professional. Excellent job and they will always be the guys I call when I have a tech problem. Thanks aagain.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

very nice man good at his job
Engineer : Sean Forster - PC PAL WATFORD

4.5 out of 5 Stars

, Uxbridge - More than a year ago.

A very time consuming problem patiently worked
through thank you
Engineer : Mark Duncan - PC PAL EASTBOURNE

4.75 out of 5 Stars

, Uckfield - More than a year ago.

Another positive experience. Always findd Chris to be very efficient. Answered all my questions,
explaining everything in a clear way.
Would highly recommend.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

Richard was extremely helpful and obviously had a thoroughly extensive understanding of the technical issues.
We would most certainly highly recommend him.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

Richard arrived on time, has installed my new printer on laptop, I phone, and on iPad all working top job fantastic service, Richard is always polite and an job well done, much easier than trying to do it myself. Thank you
Regards joyce
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Tadley - More than a year ago.

Good, trustworthy, knowledgeable and reliable service - just what is required when needed - simple!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - More than a year ago.

Very pleased with all work and advice given.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Many thanks for your help and advice. I look forward to in stalling the improved broadband next week.
One odd thing: this morning the old router is working much better and I can once again access e-mails etc!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - More than a year ago.

Richard was very helpful.It would not be a problem for me to contact him again.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.5 out of 5 Stars

, Hook - More than a year ago.

4.75 out of 5 Stars

, Basingstoke - More than a year ago.

5 out of 5 Stars

, Bristol - More than a year ago.

Chris G telephoned with his Eta and was most helpful and patient.He
solved all the problems . We would highly recommend his approach to the job.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

John responded quickly to my emailed inquiry & we organised a mutually satisfactory date for him to assist me with transferring data from my old laptop to a new one. I couldn't have done it without him and additionally he explained clearly what he was doing at each stage. I couldn't have been more satisfied and we have arranged to meet again to do the same with my tablet at a later date.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Very good engineer, got the job done quickly once here!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.25 out of 5 Stars

, Birmingham - More than a year ago.

Engineer had a challenging time connecting my newly installed Windows7 to my 9 year old Dell 1110 printer. He was determined "not to be beaten". Task was completed satisfactorily. Other updates & short cuts were added. Will certainly use the service again.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Sean gave me excellent advice on changing my PC because Windows XP was causing all sorts of problems on my old machine. He successfully installed all the programs from the old machine and explained how to operate Windows 10 with great patience. I would not hesitate to recommend PC pal to anyone like myself who needs a computer but is bewildered by its mode of working!

Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, St. Albans - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

Chris arrived within the time quoted, just over 2 hour from my call. He was friendly and efficient. He fixed various problems with our PC and router, and explained what could not be fixed and why. I was very impressed by the service and have recommended PC Pal to my friends.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Leamington Spa - More than a year ago.

This is the first time we have used PC Pal. Richard came as soon as he could. He approaches problems from a practical viewpoint and seems very knowledgeable for today's IT issues.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

It was really a good experience and friendly too, provided the service I wanted.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.25 out of 5 Stars

, Solihull - More than a year ago.

Tony was very helpful, no problems at all.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Always a great service that's well explained in a language I can understand that's good value for money.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Glasgow - More than a year ago.

Richard was very thorough and solved the problem. We are delighted that we can now watch I player on our television.
Thank you

Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Andover - More than a year ago.

would not hesitate to recommend pc pal.will use again.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

I was very impressed with the service received from my initial call to conclusion of the business. The telephone was answered and my calls were returned promptly, the advice given re purchase of new equipment was comprehensive and helpful, and the work carried out by the engineer was very good.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

As always friendly helpful advice and help. Chris was very patient with our inexpert knowledge. Will recommend to anyone unsure and uncertain with technology. Theses guys will guide you safely and patiently through what can be a mibefield and confusion.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Bushey - More than a year ago.

As always prompt and efficient, thank you.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

John is always helpful, pleasant and swift. We are very happy with his services.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

As usual a first class response from Chris and nothing was too much trouble for him. This is why I keep coming back to you
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

I had managed to log out of my email account and had spent many hours trying to get it back, eventually giving up and creating a new one. Still needed help with syncing my contacts to new account and various other issues.
Chris came and recovered my original gmail account which wasn't easy! He also showed me how to boost my storage (tablet) .
Stress over. Couldn't be happier. Thank you.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.5 out of 5 Stars

, Warwick - More than a year ago.

Richard arrived on time,
listened to what had happened, did what had to be done, also a check of my PC, all upgrades have been done
Richard also very kindly looked at my wireless printer and confirmed that I need to get another one.

Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Tadley - More than a year ago.

RICHARD HUNT IS A FIRST CLASS COMPUTER ENGINEER AND IS ALWAYS VERY FRIENDLY AND POLITE. HE USUALLY MANAGES TO SOLVE ANY PROBLEMS AND ANSWER ANY QUESTIONS ON MY LAPTOP. HIGHLY RECOMMENDED!
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Tadley - More than a year ago.

Gary was excellent in manner and had fixed my laptop quickly and I was up and going so in no time many thanks. George Williams.
Engineer : Gary Betts - PC PAL WORTHING

4.75 out of 5 Stars

, Littlehampton - More than a year ago.

5 out of 5 Stars

, Bristol - More than a year ago.

I was very happy with the engineer who was very helpful and patient.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Newport - More than a year ago.

Prompt friendly efficient & service as usual.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

The engineer quickly installed the new printer, which he had obtained for me, on my Windows laptop, and spent a considerable time doing the same for my Apple computer. I think he was very patient and extremely hardworking. I would have no hesitation from advising friends to use your company.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

'My computer was hacked and had to be cleared. John came when he said and did an excellent job. He also got my iPad up and running again and he is going to come back on Friday to teach me how to do some things on my computer. I would totally recommend John.
Jan Carlisle
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

4.5 out of 5 Stars

, Solihull - More than a year ago.

Sean came along on time, understood the problem, gave good advise, recovered my data and recommended my next steps to follow for Dell factory system reset
Very please with the service, Thank you
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Bushey - More than a year ago.

John arrived unbelievably quickly and was able to sort my computer problem within a very short time even though the old computer is on its last legs.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

I was very pleased for an engineer to call on me within the hour on a Monday morning !

Engineer : Gary Betts - PC PAL WORTHING

4 out of 5 Stars

, Littlehampton - More than a year ago.

Bruce has been one of the most helpful computer engineers that I have had the pleasure to meet. I am visually impaired and, he was able to find a suitable format for my Inbox and gave advice so that I was able to place emails into Folders more reliably. Problems with the computer power supply were quickly resolved and my device, has now been fitted with greatly improved software protection. With thanks, Joanna M. Cole
Engineer : Bruce Meredeen - PC PAL TUNBRIDGE WELLS

5 out of 5 Stars

, Tunbridge Wells - More than a year ago.

A pleasure to meet Sean - very thorough and business like - AND very patient sortingout my problems.
Also I learnt a lot - just hope I can remember it all.
Any more problems and I'll be touch
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Pinner - More than a year ago.

John whitecross excellent both in knowlodge and dependabilty Always very corteous and helpful
Engineer : John Whitecross - PC PAL GLASGOW WEST

4.75 out of 5 Stars

, Glasgow - More than a year ago.

I can't fault the service, but charging by the hour would put me off recommending PCPals to others.
Engineer : Mark Duncan - PC PAL EASTBOURNE

4.5 out of 5 Stars

, Eastbourne - More than a year ago.

5 out of 5 Stars

, Bristol - More than a year ago.

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Prompt and efficient service, plus good advice. Very reliable.
Engineer : John Whitecross - PC PAL GLASGOW WEST

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Antony was very pleasant and polite and resolved my problem with speed and efficiency.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

I have used your Company several times and have always been very satisfied
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.75 out of 5 Stars

, Warwick - More than a year ago.

Engineer called before call ,turned up on time and was very helpful and advised of a few additional things to help usage.
Very impressed and would definitely use again.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Redditch - More than a year ago.

Excellent service and help, will definitely use again and recommend to friends
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.5 out of 5 Stars

, Warwick - More than a year ago.

4.75 out of 5 Stars

, Lewes - More than a year ago.

Mark Duncan responded quickly to our request and proved to be a most friendly and knowledgeable professional. We feel he is an asset to your business.
Engineer : Mark Duncan - PC PAL EASTBOURNE

4.25 out of 5 Stars

, Lewes - More than a year ago.

Richard spent a considerable amount of time carefully and patiently explaining complex computer usage to an O.A.P. who is completely computer illiterate. He couldn't have been more helpful and charming.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

As usual Gary resolved our problem and now we can use all our computers properly again.
Engineer : Gary Betts - PC PAL WORTHING

5 out of 5 Stars

, Shoreham-by-sea - More than a year ago.

Rapid response, claerly knowledgable and resloved problem quickly (and it made sence!)

Would definitely use again if we need to
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Richard Hunt was absolutely fantastic he came in opened my gaming laptop and started dealing with the problem at hand.
I had previously taken it somewhere else and was told it would have to go back to Acer.
Richard knows his stuff he's a top man on top of his game
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

I always feel confident using the company, the engineers are so helpful thankyou
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Leamington Spa - More than a year ago.

Excellent service to a new customer. Your engineer Chris was very friendly, explained as he worked, and completed everything I had requested. Would use again without any hesitation. Also felt charges were made clear at outset and represent very good value.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

Great help and support, as always from Chris
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Stratford-upon-avon - More than a year ago.

£49 an hour is a bit on the expensive side I feel but I understand the engineer doesn't receive all of it.Any more expensive and you would be pricing yourself out the market.
Engineer : John Whitecross - PC PAL GLASGOW WEST

4.75 out of 5 Stars

, Glasgow - More than a year ago.

Very helpful
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

very efficient sorted my problem with ease will use your services again
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

Phoned, called, sorted!
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.5 out of 5 Stars

, Tadley - More than a year ago.

I have used PC pal on several occasions and been very pleased with them. Would not use anyone else as I find them very reliable, trustworthy and friendly would recommend to anyone.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Coventry - More than a year ago.

chris is a very patient good person
and thorough.....
Engineer : David Allen & Chris Gauden - PC PAL COVENTRY

5 out of 5 Stars

, Bedworth - More than a year ago.

Very satisfied with technical investigation of the basic problem, and with other advice and cleanups provided.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.75 out of 5 Stars

, Warwick - More than a year ago.

I have asked Garry to assist with various problems, but he really dug me out of a hole on this visit. My Win updates were not loading, leaving a large backlog, plus other aps were failing to up-date.

Should have called earlier!
Thaank PC Pal

Engineer : Gary Betts - PC PAL WORTHING

5 out of 5 Stars

, Worthing - More than a year ago.

I have been using PC PAL for 4/5 years and have always been pleased with the service both engineers have been very pleasant
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Warwick - More than a year ago.

My call was initially to set up my new laptop using the operating system from an existing desk top, but Richard Hunt "went the extra mile" by (a) consolidating my Norton accounts from two to one by bringing my office and home computers onto the same account saving one subscription, (b) consolidated two free Dropbox accounts (home and office) by setting up one enlarged account. He transferred all existing Dropbox files into the new Cloud storage and transferred all data files from the office computer. He set up the backing up of photos from my phone to Dropbox too. He carefully explained how the updating could be controlled and how I could access my data from any of the three computers. Marvellous, it has all created greater flexibility in the way I work, a second line of backing up and increased storage capacity.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.75 out of 5 Stars

, Farnborough - More than a year ago.

A first class service by a first class engineer. And it is the same for every call out.
Engineer : Gary Betts - PC PAL WORTHING

4.75 out of 5 Stars

, Worthing - More than a year ago.

A 5 star service, as usual!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

PC PAL has always been quick on the response and thorough every time I've used them. It's great value for money and brilliant results.
I shall continue to employ your services in the foreseeable future.
Thank you.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

As alway: a fast, friendly and professional experiences. without doubt, this is someone whom I would recommend to others
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

The Engineer explained everything in a language that I could understand! A very prompt and professional service.
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Antony was extremely pleasant and resolved my issue promptly and efficiently. Highly recommended.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

Chris wes very helpful in putting programmes on my computer which I asked for. He also explained what he was doing and how to use windows 10 which I am unfamiliar with.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.25 out of 5 Stars

, Warwick - More than a year ago.

Sean, arrived within 24 hours of my reporting a fault. He very patiently sorted out the problem and advised me of future options with my computer.
Excellent value for money
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, St. Albans - More than a year ago.

Very good. When things go wrong with machines you don't really understand It's great to get Chris or David to come out and sort it. And they always do as far as I'm concerned

Chris Lamb
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Marc was great and help to solve the problem we had with our printer and iPad,, we will always call Marc if we have. Any more problems, which Ian sure is lickly with my track record.
Engineer : Mark Duncan - PC PAL EASTBOURNE

5 out of 5 Stars

, Polegate - More than a year ago.

4.5 out of 5 Stars

, Basingstoke - More than a year ago.

I have used PC Pal in the past and when I needed an update on my computer I went straight to their page and booked a visit on line and an engineer can next day. The work was completed quickly and thoroughly. I will have no hesitation in using them again.

Audrey Herbert.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

Sean is always helpful and accommodating
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

Keith Poke is helpful & try to explain me cos I'm deaf but no problems
Engineer : Keith Poke - PC PAL PRESTON

5 out of 5 Stars

, Preston - More than a year ago.

Richard, as sever, is friendly and efficient
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

An entertaining morning watching a skilled man at work. He was friendly and good at explaining what was happening without making you feel totally inadequate on the IT front.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.5 out of 5 Stars

, Coventry - More than a year ago.

We were so grateful for a prompt visit and for Mark's expertise. We will be recommending him to friends and will not hesitate to call again.
Engineer : Mark Duncan - PC PAL EASTBOURNE

5 out of 5 Stars

, Lewes - More than a year ago.

I am a person not very good on computers, but the service I received was excellent.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Newport - More than a year ago.

Very difficult to be an expert on all software packages. But with an amount of determination and expertise in resolving problems I got the result I wanted.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.75 out of 5 Stars

, Bristol - More than a year ago.

Always a pleasure to have Chris around. Excellent, friendly, efficient service.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

well satisfied with the service id allways recomend Gary and pcpal well done regards John.
Engineer : Gary Betts - PC PAL WORTHING

4.75 out of 5 Stars

, Shoreham-by-sea - More than a year ago.

Prompt response to my call for help - at a Bank Holiday weekend to boot!
As always keen to leave me with a working model. Courtesy and efficiency.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, St. Albans - More than a year ago.

The engineer carried out all the work that was asked of him in a friendly and efficient manner. Given that i had used him before it was a no brainer in getting in touch to upgrade my computer. I have already recommended this company to others based on the assistance that i have received. Excellent. Thank you
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Dumbarton - More than a year ago.

As Usual all very good.What more is there to say.
Excellent Service
Engineer : Gary Betts - PC PAL WORTHING

5 out of 5 Stars

, Worthing - More than a year ago.

I appreciated the fact that the engineer didn't "talk down to me" despite the fact that I don't really understand computers - I just know how to use them for the basics such as email, Facebook, Excel etc. - and the fact that the problem wasn't actually a problem, I'd just inadvertently clicked on an inappropriate key!
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

I am a non technical person and Tony put me at my

ease immediately so would recommend him and

PC PAL should the need arise.

Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

I am very pleased with Keith he is vary good and helpful he always explains every thing he does so I know what has been done he is very patient. I feel confident with him he knows my computer and I know he will do it right and is determined to get things right. I am so pleased when I have problems knowing he will put it right and he comes as soon as he can. I have recommended him to others who are also pleased.
Engineer : Keith Poke - PC PAL PRESTON

4.75 out of 5 Stars

, Preston - More than a year ago.

Last used PC Pal 6 years ago. David came then. Just as good now as then. Helpful, quick and friendly service at a reasonable price. Would highly recommend. Thank you. David Adams.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

Very professional and friendly service. Straight to the point and resolved the issue.
Thank you.
Engineer : Keith Poke - PC PAL PRESTON

4.75 out of 5 Stars

, Preston - More than a year ago.

Great service; very knowledgeable. Great experience. Many thanks Richard
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Winchester - More than a year ago.

David the engineer was so helpful and polite, I am an OAP so very worried about computer problems, but David understood the problem reassured me and sorted out the problem as well as setting up my laptop to make it easier to use for me.
Thank you David and PC Pal it's good to know you are there to help if I have any more problems.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - More than a year ago.

Very helpful and did a good job.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.75 out of 5 Stars

, Coventry - More than a year ago.

My PC had several problems that were affecting speed and performance. Anthony's diagnosis was accurate and he was able to get things sorted quickly. Good quality of service, helpful advice and all at a sensible price. Spot on!
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

Keith was a very easy person to talk to, he answered a lot of my questions in a calm and helpful manner. will definatly call on him again when I need help.
Engineer : Keith Poke - PC PAL PRESTON

5 out of 5 Stars

, Preston - More than a year ago.

Richard is my IT department. Wouldn't be without the resource. Ideal for every small business as he visits me.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Bagshot - More than a year ago.

I found the engineer very helpful and informative. I had been using Windows 7 so there was a steep learning curve for me and he helped me a lot. A big thank you to Anthony.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

My late wife Shena was the main account holder for her Microsoft XP computer. As a retired journalist, she used the computer every day; she loved writing. Shena allowed me to use it,and I became one on the list in MY DOCUMENTS. Eventually Shena set me up with my own screen saver and desk top, which I could easily select. Shena died in 2014.
On 3rd April I was reading one of Shena's files when an Avast security display appeared on the screen for a system update. After the process was finished I closed down. I switched on later, but to my horror, the display was not my usual one, but a blue screen with a few icons circa 2010. Where was my screen? I don't know whether I may have somehow pressed a wrong key, or what had happened.
On Tuesday I phoned PC PAL before 9.00am, and was told that David would pay me a visit between 1.00 and 3.00pm.
In fact Chris rang the doorbell just before 3.00pm, came in and got on with sorting out the problem which he had dealt with before on other computers. He eventually got it going again and everything was back to normal.
Unless you are dealing with these sort of problems every day, where do you start?
Without companies like PC PAL we would be in a fix. Its about knowing.

Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.5 out of 5 Stars

, Solihull - More than a year ago.

David was so helpful'cos he made contact while i was stuck in hospital and we were able to arrange an 8 am call for the next day - it suited my compressed diary and the problem was fixed - leaving me better informed how to avoid a repeatsecurity breach.

Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Leamington Spa - More than a year ago.

First time I had used PCpal. And it won't be the last. I was having a real problem with my desk top. ( Blue screen & running real slow ) But they had it sorted, and for a good price too. Highly recommend.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

Very satisfied with the service, Chris arrived well within the booked time. He worked at sorting out the problems I had, and nothing seemed to beat him!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

Fantastic. Great service, good price and a top job done with a smile. Second to none.
Engineer : Keith Poke - PC PAL PRESTON

4.75 out of 5 Stars

, Preston - More than a year ago.

4.5 out of 5 Stars

, Bristol - More than a year ago.

Tony has helped me out several times. Prompt friendly service.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4.25 out of 5 Stars

, Bristol - More than a year ago.

Very pleased with the service.
Engineer : Jim Hunter - PC PAL EDINBURGH

5 out of 5 Stars

, Edinburgh - More than a year ago.

My PC loves "seeing" Jim and so do I. He maintains it 100% and gets rid of all the junk which I accumulated over a year. Thank you, dear Jim, I appreciate your service ever so much.

Engineer : Jim Hunter - PC PAL EDINBURGH

5 out of 5 Stars

, Edinburgh - More than a year ago.

Sean cannot be faulted, , he has a wonderful personality and to put up with some one like me, he must have the patience of a saint,an extremely good service and one that always will be recommended-Allan Hertz
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Radlett - More than a year ago.

We contacted Keith at PC PAL for help with a slow running erratic old computer. After running various tests & diagnostics the best option was a new PC. We placed the order & a few days later Keith arrived & installed it. He spent time ensuring everything was working correctly & transferred data over from our old computer. We now have a fully functioning new PC with a 12 month warranty. We would be confident in contacting Keith should we have any future problems or queries. Our experience with PC PAL has been a very good one.
Engineer : Keith Poke - PC PAL PRESTON

5 out of 5 Stars

, Leyland - More than a year ago.

5 out of 5 Stars

, Blackburn - More than a year ago.

Richard has been exemplary in service politeness and work done - be it sorting out new screens or undoing muddles on my computer. *****
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

Would call him again. He did what I wanted.
Engineer : Keith Poke - PC PAL PRESTON

5 out of 5 Stars

, Preston - More than a year ago.

Can't fault the speed and quality of service - we'll use PC Pal again!
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Bromsgrove - More than a year ago.

Try and do it yourself and then send for PC Pal, it's less expensive in the long run!
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

Once again it's Richard Hunt to the rescue !!

Cannot praise Richard highly enough. He's always friendly, helpful, and above all very knowledgeable.
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Tadley - More than a year ago.

I was unable to receive any incoming e-mails as I did not know the password which had been set up a good many years ago. I am very grateful to Sean for resolving the problem with assistance from the Talk Talk Helpline.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

A thorough examination of the problem and efficient resolution
Engineer : Richard Hunt - PC PAL BASINGSTOKE

4.25 out of 5 Stars

, Basingstoke - More than a year ago.

top man and very helpfull
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

5 out of 5 Stars

, Bristol - More than a year ago.

I used PC pal recommended by my neighbour, and was very pleased with the service and the promptness of the response which was quick and when he arrived the engineer was able to deal with the problems i had been having although I am not a techi and could only explain in laymans language!. I would certainly use him again.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4 out of 5 Stars

, Bristol - More than a year ago.

5 out of 5 Stars

, Skelmersdale, Wigan - More than a year ago.

A great service all round as always. Mark always answers any queries clearly and helpfully.
Engineer : Mark Duncan - PC PAL EASTBOURNE

5 out of 5 Stars

, Seaford - More than a year ago.

ever since using your service i have been really pleased with the help and advice given by both engineers.thanks for the prompt service on each occasion.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

4.75 out of 5 Stars

, Leamington Spa - More than a year ago.

I am an old lady and do appreciate the fact that your engineer took time to explain things to me. Technical bits are way over my head but he took time and care to explain in words of two letters! Thanks. Patti.
Engineer : Gary Betts - PC PAL WORTHING

4.75 out of 5 Stars

, Worthing - More than a year ago.

As someone who, over 20 years ago, used to provide software installation and support services in a major UK financial institution, it is great to have a company who gives the kind of service today that I once aimed to give to others. The much more complex computing world of the 21st century is often beyond me, yet I use computers extensively and need this kind of help. My engineer was first class, and sorted out my problems very quickly. I will certainly use the company again if I encounter other problems.
Engineer : David Allen & Chris Gauden - PC PAL WARWICK

5 out of 5 Stars

, Warwick - More than a year ago.

Prompt, friendly service. Turned out we didn't have a major problem but PCPal provided reassurance and some good advice.
Engineer : Antony Swenson - PC PAL BRISTOL SOUTH

4 out of 5 Stars

, Bristol - More than a year ago.

At all times I find Keith very easy to deal with.
he is a good listener and clearly demonstrates a wide breadth of knowledge and understanding of all related matters which are far beyond my understanding in relating to PC areas etc
Will always use Keith for all PC related problems.
Kevin Forde
Engineer : Keith Poke - PC PAL PRESTON

5 out of 5 Stars

, Preston - More than a year ago.

Found PC Pal through an on line search using my tablet. I had lost the internet connection on my PC and decided after looking at a few companies to give PC Pal a call and so glad I did. The engineer Chris was with me within a few hours and was able to isolate the problem and deal with it in an efficient and professional manner. Great service and would have no hesitation in recommending to others.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Birmingham - More than a year ago.

I highly recommend Gary Bett.
He quickly identified the problem with my desktop PC and suggested a solution which was economical and has proven to be very effective.
My advice to people in the Worthing area who have an under or poorly performing pc , laptop , tablet etc is to contact Gary without delay for a 5* service.
Ian Barron
Engineer : Gary Betts - PC PAL WORTHING

5 out of 5 Stars

, Worthing - More than a year ago.

Everything spot on as usual.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

5 out of 5 Stars

, Coventry - More than a year ago.

From the very start Gary was an excellent engineer, friendly, knowledgeable and efficient. I would call PC Pal direct next time rather than going to google.

Engineer : Gary Betts - PC PAL WORTHING

5 out of 5 Stars

, Worthing - More than a year ago.

Very good service. The engineer was very knowledgeable and sorted out my computer. Very helpful and friendly.
Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Rickmansworth - More than a year ago.

As a pensioner, I know little about computers so rely on PC Pal to get me out of the cart. David has visited us many times and always finds out the fault(s)quickly.
Cheers Guys,
paul
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Birmingham - More than a year ago.

Sean is always very helpful. He is like a colleague - trustworthy, reliable and respectful person.

Thank you Sean

Engineer : Sean Forster - PC PAL WATFORD

5 out of 5 Stars

, Pinner - More than a year ago.

5 out of 5 Stars

, Stanmore - More than a year ago.

I am very happy with the service I received from PC Pal, and would recommend them to all my friends and family.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

4.75 out of 5 Stars

, Solihull - More than a year ago.

I was able to choose the time and date of the visit, Chris arrived on time and was efficient and courteous as always. The price charged is worth every penny. Thank you for your service.
Engineer : David Allen & Chris Gauden - PC PAL SOLIHULL

5 out of 5 Stars

, Solihull - More than a year ago.

I was extremely pleased with the service provided by the engineer who came out to me. He worked hard to solve the issue and went the extra mile with his helpfulness. He is one of the few people that have provided a service that I would rate as excellent and would completely recommend
Engineer : John Whitecross - PC PAL GLASGOW WEST

5 out of 5 Stars

, Glasgow - More than a year ago.

Richard, as ever, is very kind, speedy an efficient. The service is incredibly helpful and good to get an easy res0ponse to an email when problems occur
Engineer : Richard Hunt - PC PAL BASINGSTOKE

5 out of 5 Stars

, Basingstoke - More than a year ago.

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