About Us

PC PAL is a national computer franchise organisation with local computer technicians based in your area. We are committed to providing excellent service to you the customer. We are a name that local people have come to recognise and trust.

PC PAL's local computer technicians provide a mobile computer and laptop repair service and will come out to your home or business, at a time to suit you, and sort out whatever computer problems you have. We do not charge a call-out-fee and offer a simple, competitive and value for money pricing structure.

Your peace of mind is paramount and for that reason we only use fully qualified, experienced and insured engineers who arrive fully uniformed.

PC PAL's computer repair engineers are qualified and experienced and hold one or more of the following qualifications:

CRB Vetted Engineer

Your peace of mind is very important to us and therefore you will find it reassuring to know that all our PC PAL Engineers have been CRB vetted.

The Criminal Records Bureau (CRB) has access to personal records held by the Police, the Department of Health, and the Department for Education and Skills ensuring the best possible scrutiny of applicants. Disclosure certificates contain details about an applicants' criminal convictions and Enhanced Disclosure Certificates can, in certain circumstances, contain non-conviction information.

Experienced Qualified Engineers

Our CompTIA A+qualified computer technicians have completed the equivalent of over 500 hours of hands-on experience before qualification.

Our Microsoft qualified computer technicians have completed rigorous competancy tests, together with years of troubleshooting experience.

And after fixing literally thousands of PCs ensures that we are able to assist you no matter what the problem is.

We've been there, done it and finally earned the prestigious PC PAL t-shirt!

Fully insured engineers

We hold both public liability insurance and professional indemnity insurance, for both residential and business premises.

Public liability insures against any damage to you or your property caused by the engineer. This could be as simple as a stain on the carpet to a damaged piece of equipment or person!

Professional indemnity insures against negligence on the part of the engineer, during the course of their work. This is obviously important when someone is working on your PC, especially if you are a business customer and your company relies on the use of the PC and associated data!

PC PAL is the one to TRUST!

Uniformed

Our computer technicians always arrive in the company uniform, a black or yellow badged poloshirt and trousers, which we think looks very smart, even though we do say so ourselves!

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